CANNOT LOGIN ADOBE CONTENT VIEWER ON PLAYBOOK

Other users have reported this problem and I am CERTAIN, that I am entering my correct Adobe username and password.
Can someone please resolve this rather basic/simple issue for the Adobe Content Viewer on BlackBerry Playbook.
Thanks.

http://blogs.adobe.com/digitalpublishing/supported-devices
Same issue here, went round un/installing in circles, logging in on the web etc... And it seems the Playbook is NOT in the officially support list of devices. 
So it's been orphaned.  :*(
There is some more support pages for the Android version, but the same issues in the FAQ (pre-logging in, checking connectivity) seem to haunt this app.
http://helpx.adobe.com/digital-publishing-suite/kb/troubleshoot-content-viewer-digital-pub lishing.html
If Adobe has an update I missed, please, someone reply.  Won't mind to be wrong.  :*)

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