Cannot Login or Update from Photoshop Elements 10

I recently purchased an Epson scanner with Photoshop Elements 10 software. I cannot update from the software, I receive an error that the server is not responding... Error Code U41M1C212. I cannot sign in to Adobe from the software either, error 400. I can log in going directly to Adobe or Photoshop.com. I use Firefox, tried Internet Explorer also. Same result..
Any suggestions?

Okay. The only sign in on the current photoshop.com page is signing into adobe.com, just like here. There is NO photoshop.com anymore. Photoshop.com was adobe's earlier version of a space where you created a unique URL for your galleries that you could share with friends. You could also back up your organizer photos to photoshop.com and sync catalogs between computers this way. Those features are entirely gone now. There is no need to sign into anything in PSE 10.
If you don't believe me, here is a link to adobe's photoshop.com forum:
http://forums.adobe.com/community/ps.com_sharing_and_storage
and there is more info here:
http://barbarabrundage.com/2013/09/16/pse-8-9-10-cant-sign-in-error-404/

Similar Messages

I am updating from photoshop elements/premiere elements 8 to 13 but my old computer crashed which was a windows base and I now have a mac. Will my new download of 13 support this change?

Previously I had a windows based laptop which crashed on me and I lost everything. I since have replaced it with a Macbook Pro. I had the Photoshop Elements and Premiere Elements 8 program on the old computer. My upgrade to 13 will now be on my Mac, will this be an issue when I begin my download?

Hi stickpin56,
If you have purchased a Mac version for Photoshop Elements and Premiere Elements then it would certainly work for your new mac machine.
Download link: Download a free trial or buy Adobe products | Adobe downloads
Thanks,
Atul Saini

Update for Photoshop Elements 9

Is there an update from Photoshop Elements 9 to Photoshop Elements 11 available ?

Not an update, but an upgrade. Free updates are for within a particular version, e.g., 9.0 to 9.0.3. To go from one version number to another is a paid upgrade, but usually you can find the regular version for less than adobe charges for the upgrade version if you shop around.

Is there a update for Photoshop Elements 8 that will support raw files from a Canon T3i 600d?

Is there a update for Photoshop Elements 8 that will support raw files from a Canon T3i 600d?

You have two alternatives:
(1) Upgrade to PSE 9,10 or 11. (2) Download and install the free Adobe DNG converter to convert your raw files to the Adobe universal Raw format and the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software)
Windows download click here DNG Converter 7.3
Mac download click here DNG Converter 7.3
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

I cannot download updates to Photoshop Elements 9. I get an error message that my serial number is not recognized or eligible. Can you help with this?

I cannot download updates to Photoshop Elements 9. I get an error message that my serial number is not recognized or eligible. Can you help with this?

Hi,
Which operating system are you running on?
What updates are you trying to download?
The last update was 9.0.3 - check by loading the editor and going to Help -> About Photoshop Elements
The last supported Camera raw is ACR 6.5 - check by loading the editor and going to Help -> About Plug-ins -> Camera Raw
Do you have a reason to update?
Brian

I cannot open RAW files in photoshop elements 10. there are no updates and have tried installing raw 6.6 updates and it fails

I cannot open RAW files in photoshop elements 10. there are no updates and have tried installing raw 6.6 updates and it fails

Here is the ACR 6.7 Windows installer for Elements 10:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5383

In my computer I changed my motherboard from Intel I5 to I7 processor. Now i cannot register my license of Photoshop Elements.

In my computer I changed my motherboard from Intel I5 to I7 processor. I did not change my periphals as harddrive and so on.
Now i cannot register my license of Photoshop Elements again.
Adobe reports the serial number is already registered to another computer.
What is the solution for this problem?

Actually, you want activation support for this, not regular customer care. Activation is tied to hardware, so when you change the hardware in your computer PSE thinks it's on a new machine.
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Scroll down to "Still need help? Contact us" and work your way through the links and eventually you will be able to start a chat session and get it straightened out.

Trying to update to Photoshop elements on my Apple Computer but it says I have to enter the serial number in the trial screen. I cannot find this.

Trying to update to Photoshop elements on my Apple Computer but it says I have to enter the serial number in the trial screen. I cannot find this.

Stephaniek092682 what version of Photoshop Elements are you trying to install?

I recently updated by Photoshop Elements 10 to the latest version on my PC

I recently updated by Photoshop Elements 10 to the latest version on my PC and some of the settings are different and I cannot find where to change them. When I connect my photo SD card or iphone to import photo's, in the past, I could copy from the device to a folder, go back to the device and copy the same photo's or group to another folder. Since the update, the photo/group is not accessible to copy a second time, this is inconvenient as at times I may copy a photo or group of photo's 2 or 3 times into different folders. Any suggestions?

This - http://www.google.com/firefox - is the old Firefox Start Page used by the Firefox 3.6 and earlier versions of Firefox, I don't think it is being maintained by Google.
Starting with the Firefox 4 version, Firefox is using a "local" Start Page with the address of '''about:home'''. It looks similar to the old Start Page, but it isn't exactly the same.

Photoshop Elements 13, the iTunes "Sync Photos from Photoshop Elements" feature no longer works

Photoshop Elements 13, the iTunes "Sync Photos from Photoshop Elements" feature no longer works??? Is had worked with photoshop 9 pretty good? how can I enable this feature?
thx. francisco

I am experiencing the same problem after upgrading to PSE13, but haven't found a solution yet.
TomWoodbridge proposes a workaround, see Re: iTunes Photo Sync with PhotoShop Elements Fails after PSE Update
Another permanent workaround (which doesn't require to copy the pse database every time you want to sync) is described here: Elements 13: Cannot synchronise photo albums in iTunes after upgrading from Elements 11
Hope this helps.

I cannot install my copy of Photoshop elements on my new PC with windows 8, it wasOK with Windows7

I cannot install my copy of Photoshop elements on my new PC with windows 8, it was OK with Windows 7.
Can I get an update for this?
BizRit

The workaround for this problem is to revert to IE9 or earlier, install your old PSE, then reinstall the latest IE version.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Upgraded to Photoshop Elements 13 from Photoshop Elements 11 and mts videos no longer have sound. They play perfectly with sound in 11 but have no sound in 13.

I have upgraded to Photoshop Elements 13 running as a trial from Photoshop Elements 11 and mts videos no longer have sound. They still play perfectly with sound in 11 but have no sound in 13.
System Info on 13 is as follows:-
Elements Organizer 13.0.0.0
Core Version: 13.0 (20140831.m.62014)
Language Version: 13.0 (20140831.m.62014)
Current Catalog:
Catalog Name: My Catalog
Catalog Location: C:\Users\Master\Pictures\Adobe\PE13\My Catalog\
Catalog Size: 46.2MB
Catalog Cache Size: 657.4MB
System:
Operating System Name: Windows 8
Operating System Version: 6.3
System Architecture:
Built-in Memory: 15.9GB
Free Memory: 9.4GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: Not installed
Adobe Reader Version: Not installed
Adobe Acrobat Version: Not installed
CD and DVD drives:
System Info on 11 is as follows:-
Elements Organizer 11.0.0.0
Core Version: 11.0 (20120923.r.32287)
Language Version: 11.0 (20120923.r.32287)
Current Catalog:
Catalog Name: My Catalog
Catalog Location: C:\Users\Master\Pictures\Adobe\PE11\My Catalog\
Catalog Size: 44.8MB
Catalog Cache Size: 550.5MB
System:
Operating System Name: Windows 8
Operating System Version: 6.2
System Architecture: Intel CPU Family:6 Model:12 Stepping:3 with MMX, SSE Integer, SSE FP
Built-in Memory: 15.9GB
Free Memory: 9.8GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.75
Adobe Reader Version: Not installed
Adobe Acrobat Version: Not installed
CD and DVD drives:

Hi John,
Sorry for the inconvenience caused. This issue has been fixed in Elements 13.1. Please try updating your application to free 13.1 update.
Let me know if you are still facing this issue.
Regards,
Anwesha

How to transfer the photo captions from Photoshop Elements 12 organizer to Adobe Revel albums ?

How to transfer the photo captions from Photoshop Elements 12 organizer to Adobe Revel albums ?

Thks for the contribution. However, it seems I cannot solve my problem with the kindly proposed solution.
Let me rephrase my problem:
I off-line prepare, organize photos and also add manually individual photo captions with PE12 Organizer. In the properties panel, I can check that the photo properties (including captions) are properly associated with the photo.
However when I upload on Revel -directly with PE12 Organizer (selecting Share/Private Web Album)- these individual (accordingly captioned) photos or albums, I cannot find the photo captions (i.e. the photo caption did not directly show up with the photo in Revel). This obliges me to a double work by copying and pasting each photo caption.
Is there any plan to get rid of that ?
Let me add that I am using the French version of PE12
De : 99jon
Envoyé : jeudi 8 mai 2014 00:03
À : Michel ROUSSEAU
Objet : How to transfer the photo captions from Photoshop Elements 12 organizer to Adobe Revel albums ?
How to transfer the photo captions from Photoshop Elements 12 organizer to Adobe Revel albums ?
created by 99jon <https://forums.adobe.com/people/99jon> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/6363397#6363397>

I cannot open NEF files in Photoshop Elements 12.

I cannot open NEF files in Photoshop Elements 12. It says not supported by installed version of Camera Raw. What do I do? Do I need Photoshop 13?

NEF files from which camera? Every camera's NEF files are different.
Supported cameras
Camera Raw plug-in | Supported cameras
Compatible Adobe applications
Camera Raw-compatible Adobe applications

How can I import files into Lightroom 3 from Photoshop elements 8?

I just installed Lightroom 3 and bypassed the option to import my pics from Photoshop elements 8 (to see what other options were available). Lightroom advanced a page and there seems to be no way to return to the previous page, I've closed the page & reopened a few times.
I cannot locate where PSe8 stores it's files either so that is not an option. How do I reset lightroom to import my old files? Thank you.
I also see "upgrade files" but have no idea what this means & don't see an explanation; a simple definition would be great. Thanks again!

Thanks Beat, I first had to make up a name for a new group then it opened Lightroom so I could do as you suggested - sucess!

Cannot Login or Update from Photoshop Elements 10

Similar Messages

Maybe you are looking for