Cannot maintain dimension members in SAP BPC

Hello, Masters in BPC
I have just create mention and want to input data, I used maintain dimension members CUSTOMER in SAP BPC but It seem not effect although I press Process dimension already and I open excel and paste data also saved them already. When I open other dimension and reopen CUSTOMER but nothing is shown.
Please give me a advice to resolve the problem.
Thanks you so much.
Best Regards
Chinh

Dear Raju,
Yes, I did it some times but nothing is happen,
I maintain dimension members, I did it as below:
- Choose maintain dimension members
- copy data from excel file and paste into the dimension
- click process dimension
Show a dialog
- Uncheck Take system offine
This task is successful.
but I go to dimension ACCOUNT in order to insert data,
I came back maintain dimension members : CUSTOMER but I see no data is displayed.
It is the same for ACCOUNT when I want to see data on that dimension
when I try one more time , I click save to server, The Error message show that : Dump Error
I reinstall BPC client and its patch but nothing to change
How can I do???
Thanks

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