Cannot make calls or receive calls. Good network coverage. All I get is static or dead air. I've tried restoring to factory settings. Rebooting ect. No luck. Any suggestions?

i Am using an iPhone 6 plus. just bought it 10 days ago. I am unable to make or recieve calls. I either get static or dead air, the person on the other end cannot hear me or they only hear static.  I have tried hard rebooting the phone which did not work. I tried restoring the phone to factory settings no luck. I am out of ideas on how to fix the issue. I have excellent network coverage and am connected to wifi. Please help.

Jaws1289 wrote:
My wife has the same carrier and her calling and all the features on her phone work perfect. She has an iPhone 6.
That's all well and good butt says nothing about what may or may not be wrong with your line. Call your carrier.

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