Cannot make calls or recieve calls from this one number blackberry curve 9360. Help!!!!

I have a blackberry curve 9360, My friend calls my phone and I never get her call, her call goes straight to voice mail and my phone doesnt ring. But we can text each other. I also tried calling her 3 times, she has an iphone and her phone doesnt ring or show history of my call. Im pretty sure my call didnt go through. Can someone please help me resolve this issue?

Have you tried calling your Carrier and have them fix the call forwarding and voicemail?
Ron
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