Cannot make changes that stay to color palette for an Apple shape

I really hope someone can help me. This seems like it should be simple so clearly i am doing something wrong. On my menu, I have used an Apple shape (line highlight 64x4) as a button. The problem is that I cannot change the color of the button to the pantone I need. I have gone into the color tab and hit "edit palette" and then opened colors, gotten the color I want and am dragging it to the color option bars, and it goes into one of the boxes, replacing one of the existing colors. But when I go to select the color as my active highlight, it's not there. Can someone please help?

I continually have this same problem and have never found an answer that resolves it once and for all. I had this problem on my last computer and am encountering it again even after completely reinstalling windows along with office.I
I have three IMAP email accounts but only one of them, the largest by far, has this issue. I also have a Google Calendar which is synchronized with my outlook calendar using a tool called Sync2 from 4Team. I asked them about this problem and they say they
never heard of it.
I have looked several times for a solution to this issue but like in this post there is never a solution provided.
The other pertinent information is first that I am the only user of this computer, there is only one account defined in Windows and I have administrative rights to it.   Second, the problem comes and goes. I may be locked out of deleting emails
for a few hours and then all of a sudden Outlook will load a bunch of new emails and allow me to work my inbox. Other times I may not see this problem for a few days and then suddenly it is back again.  Rebooting does not correct the issue nor does just
restarting Outlook.
Does anyone know what causes this problem and how to resolve it?
Thank you,
Matt

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