Cannot make contact go back to iMessage, sticks with SMS

A few days ago, I tried to send an iMessage to my wife who also has an iPhone. The iMessage service was down (got the 'Delivery Error' icon). I then chose the option to send as text message.
Now whenever I try to message her, the message is always sent as SMS (her name is in green as is the text). For the life of me I cannot figure out how to get it back to sending her iMessages. Tried turning iMessage on and off. Turned SMS on and off. Nothing.
Anyone else run into this and know how to fix?

Maybe the issue is with your wife's phone. If you type in her name and it's green it could mean that she has imessage turned off.
double check her message settings.
Are you having any issues imessage other iphone users?

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Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
As to whether you can work with Apple via email on this issue I can't say for sure, but you can contact them via this web page:
http://www.apple.com/support/appleid/contact/
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Hi amberkf,
Thanks for visiting Apple Support Communities.
If you are not able to send iMessages to your parents iPhones, try these steps first:
If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
Back up and restore your iPhone as new.
You can find these steps and more information here:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
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thank you for your advice.
In case this is going to fix itself in 25 hours I will check for the issue then. I'm gonna let you know whether the issues has disappeared.
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Cannot make contact go back to iMessage, sticks with SMS

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