Cannot make in-app purchase.. But still can purchase paid app on App Store..
I cannot get in-app purchase on all apps.. After, enter my apple id password It says "your purchase cannot be completed.. please contact support itunes for your assistance www.apple.com/support/itune/ww/ "
But i can still get paid app, on App Store..
Are In-App Purchases restrictesd? Settings > General > Restrictions > In-App Purchases
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HELP!! Before anything else, this problem started immediately after the big iTunes update a few weeks ago. I have 32gb/3rd gen ipod Touch and it should not be experiencing these problems. I have latest software, also have in-app purchases turned on in settings on Touch.
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ellylonsHI...
Since you already purchased the app, make sure subscriptions is turned on > iTunes Store: Purchasing and managing auto-renewing subscriptions
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I can connect to the internet with no problems ,but I am unable to connect to the App Store. Error message reads--- Cannot connect to App Store.
Hey William,
It sounds as though you are having difficulty with your Mac being unable to connect to the Mac App Store. This article has some steps that may help you troubleshoot -
Can't connect to the iTunes Store - Apple Support
Note that the title is for the iTunes Store, the steps are still relevant.
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
Please help me how can i make my app store because when i open it it says cannot connect to iTunes please if you have any helpful solution inform me
Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset
Message was edited by: Diavonex -
Cannot make in app purchases since iOS7
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These are user-to-user forums, to contact iTunes Support and find out why you are getting the message to contact them :
- go to http://www.apple.com/support/itunes/ww
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iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
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Then I will have to assume a faulty installation.
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
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2. Reinstall Snow Leopard
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When I make a call I cannot hear anyone talking. But they can hear me?
When I make a call I cannot hear anyone talking. But they can hear me?
Hey there mahmoud.qaadan,
It sounds like you are making calls or receiving them but the other party cannot hear you even though the microphones work in other apps on your phone. I would start by quitting all the running apps on your device:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If it persists, I would next backup your device to iTunes with this article:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
And restore it from your backup with this article:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
I have upgraded Snow Leopard with Combo 10.6.8, the supplemental update and fixed permissions, but still can't open app store to upgrade to Mountain Lion. I am on the Cayman Islands. Thanks for the help!
Don't be afraid to bump this topic. There's also an App Store forum where you might repost this question, but give some of these details in your post. I'd rephrase the topic to something like "Can't use App Store to upgrade." (Instead of can't "open".) Then give the details.
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store -
I have tried everything including reseting my iPhone5c but still can't connect to App Store, and it's been over a week now! Totally annoyed now!! I'm not sure if it started after I updated my iOS cos I was able to update a few other apps. I just can't connect to neither apps store nor iTunes! I need help else I'd boil this phone alive!
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Thank you for the details of the issue you are experiencing with connecting to the App Store on your iPhone 5c. I found a couple of articles I recommend for this issue.
First, I recommend using the steps in the section titled “Troubleshoot issues on an iPhone, iPad, or iPod touch” in the following article (the article title refers to the iTunes Store, but the steps are relevant for the App Store as well):
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the issue persists after following the steps in that section, I recommend continuing with the steps in the section titled “Isolate the issue: (Mac OS X, Windows, iOS)” in the article below:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?
You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear. -
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Lion is required to see the iCloud Preference Pane: this is an upgrade, not an update, and has to be paid for. If you want to install Lion, go to the Mac App Store and purchase and download it there ($29.99).
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Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
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