Cannot make in app purchases

So I downloaded this game from the App store for Mac [the game was free] and they have in-app purchases available. I've read reviews and other people seem to be able to purchase, but every time I try to, it gives me a message saying "you are not authorized to purchase from the App store"
I've authorized and deauthorized and reauthorized my account [both in itunes and in app store] to see if that was the issue, but it didn't seem to help. the App is up to date, and my software is up to date. i don't have parental controls turned on, and i've purchased apps from the same store [by the same company] before and have never had an issue. it's not really life or death for me, but it's slightly annoying when i don't know what's causing it.
i've contacted the developer before and haven't gotten a response, but i'm assuming it's on my end since it seems like other people aren't having the issue?
anyone know of anything?

Try installing the Mac OS X 10.6.8 Update Combo
That reinstalls the App Store for you which may make a difference.
It's ok to do this even though you are already running v10.6.8.
Restart your Mac after the combo is installed and see if that helps.
More help here > iTunes Store: About In-App Purchases
Be aware of auto renewing subscriptions > iTunes Store: Purchasing and managing auto-renewing subscriptions
The iTunes and Mac App Store are one in the same.

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Cannot make in-app purchases or retrieve purchased in-game content

HELP!! Before anything else, this problem started immediately after the big iTunes update a few weeks ago. I have 32gb/3rd gen ipod Touch and it should not be experiencing these problems. I have latest software, also have in-app purchases turned on in settings on Touch.
There are only two games I play regularly that have the in-app purchase feature. One is We Rule & other is DragonVale. I can click on the area where purchases can be made, but when I attempt to do so, it freezes the screen and I have to reboot iTouch. I've even had to un- and re- install both games NUMEROUS times. When I go back in, I can still play the game (collecting coins, harvesting crops or feeding/breeding dragons), but cannot make in-app purchase. I got a new game called Twisted Lands which has an in-game unlock feature (costs $) and I can't even unlock that game. Also, in We Rule, there is content that was purchased with cash (and not the game's version of cash, which is called mojo....you purchase mojo and then are able to rush crop production, purchase specific content, etc). Some of the content that was a cash only transaction is now unavailable to me due to this problem. For example, I have crowded realms in We Rule and did re-decorating. As such, I have to place certain items in the game's inventory....some items which were paid for as a direct cash (via iTunes of course) purchase. Because of the in-app problem, I cannot retrieve or access my own previously purchased content that sits in frozen game limbo (the item will show as loading but of course it never does).
I've written to both game developers, ngmoco (for We Rule) and backflip studios (for DragonVale). Both were extremely courteous and both feel positive the problem is on iTunes' end and not theirs. I also wrote to iTunes/Apple Support and they have been unable to provide a solution. Their latest email to me was to come to this forum and post this problem. I was so frustrated the other day that I uninstalled both games, turned features off and then back on, restored iTouch to original settings and then reinstalled both games....did not help.
I also thought about uninstalling iTunes on my computer and reinstalling it but have never done so and a little worried about doing that. I honestly don't know where else to turn or what to do about this problem. Anyone that can provide advice or assistance would truly be helpful. Thanks in advance!!
ellylons

HI...
Since you already purchased the app, make sure subscriptions is turned on > iTunes Store: Purchasing and managing auto-renewing subscriptions
iTunes Store: About In-App Purchases

Cannot make in app purchases since iOS7

Ever since updating to iO7, I cannot make in app purchases. Message tells me to check my network connection. I have had nothing but grief since ioS7 - wish I'd never done it.

These are user-to-user forums, to contact iTunes Support and find out why you are getting the message to contact them :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

Cannot make in-app purchase.. But still can purchase paid app on App Store..

I cannot get in-app purchase on all apps.. After, enter my apple id password It says "your purchase cannot be completed.. please contact support itunes for your assistance www.apple.com/support/itune/ww/ "
But i can still get paid app, on App Store..

Are In-App Purchases restrictesd? Settings > General > Restrictions > In-App Purchases

IPhone 4 - Since updating to iOS 7.1 I cannot make in-app purchases.

I have tried:
- Enabling and then disabling Restrictions
- Uninstalling and reinstalling the apps in question
- Logging out of my Apple ID, restarting and logging back in
- Restarting my iPhone
I am still unable to make in-app purchases, one of which is time-sensitive. This is across all apps, not a specific one.

Okay, so I got my issue resolved - I had to contact iTunes support to get them to unlock something in the backend apparently - you might want to try contacting them?

I cannot make in-app purchases on iPad

Like it says on the tin, I have not been able to do this for some time now.

I'm having the same issue - contacted Itunes support - fixes the problem for a day then can not make in app purchases. The support people(& I've spoken to numerous people) say its a glitch on their end and the Engineers are looking into it. That was 3 days ago and no word - I was told to expect an e-mail from them within 24-48 hours. I have had to now go out and by Itunes cards just to make in app purchases. Originally they told me it was my credit card - changed cards and no difference, then I contacted my credit card company(s) and was told no issues with my card(s) - all up to date. Its quite frustrating dealing with these folks with no resolution.

I cannot make in app purchases. Even if the purchase failed, it still charged me on my itunes card. What can i do?

When i made an in app purchase, I was told that I cannot connect to itunes store. I then checked my account, and it still charged me for the purchase, even though it failed. What do I now do?

These are user-to-user forums, to contact iTunes Support and find out why you are getting the message to contact them :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

I cannot make in-app purchases - Clash of clans

I just bought a 25$ iTunes prepaid card, redeemed the card on my account all is good so far, then i open up my clash of clans game, and i click buy on a pack of gems for 19.99 and it keeps giving me this error.
"Your purchase could not be completed. Contact itunes store support to complete this transaction"
I have emailed them and still nothing, Anyone else have this issue?
Thanks,
Brandon.

I had the same problem with making in app purchases for Clash of Clans. An apple tech guy told me to go to expresslane.apple.com, click on itunes, then itunes store, then purchases billing redemption, then apple ID account billing, then United States, then click continue, and then click on Chat.
The rep I chatted with told me:
I appreciate your patience. I have made the necessary adjustments to your account. At this time I need you to sign out of your iTunes Store account, wait approximately 30 minutes, and then sign back in to the account. At that point, you should be able to purchase, download, make changes, and update your account normally.
I responded:
When you say "sign out" do you mean just sign out on my ipad, or do I sign out on my itunes software on my computer?
Rep said:
1.Tap Settings on the Home screen.
2.Tap iTunes & App Stores.
3.Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
4.sign out
I said:
Do I need to power down my ipad after doing these steps?
Rep said:
No that will not be necessary just signing out will be fine.
Summary:
I did as instructioned above and signed out after the itunes rep made the adjustment. Then I waited 30 minutes. Then I logged into Clash of Clans and the purchase worked.
So I guess the itune store really does have to make some adjustment on the account to get the in app purchase to work. The confusing thing was that the Clash of Clans error message just gave me a support website to go to and it wasn't clear at all what to do at this website. I couldn't even send an email there. Going to expresslane.apple.com as I detailed above and using the chat feature was obviously the advice I needed.

Cannot make in app purchase, no response when Buy Now tapped

I have previously made 2 in app purchases from this app. When a third in app purchase was recently made available I tapped $1.99 Buy Now, but got no response of any kind other than a slight flicker of the blue Buy Now button.
I have money in my account, have no restrictions enabled in settings and other people with this app have been able to make this in app purchase.
Any help would be appreciated, thanks.

Problem solved, thanks! I contacted the app developer and was told this problem was only with iPad users, he was waiting for Apple to resolve the problem AND gave me a work around. Order has been restored to my life...at least for now.

HT3702 cannot make in-app purchase

It seems I failed to make any in-app purchase with my Apple ID, wt can I do for that?
Many thx

If you want to get account information, you can contact the support staff for the stores, it is one large group, at http://www.apple.com/emea/support/itunes/contact.html and they may be able to explain what is going on.

I cannot make in app purchases since downloading IOS8

since downloading IOS 8 and subsequent updates I have not been able to make any in app purchases. I click to make a purchase, it asks me to enter my iTunes password, then asks me to confirm the purchase, all normal and as it should be. Then instead of the purchase going through I get two pop up windows. The first one says, "purchased failed, please,check settings and retry" The second one says, contact Apple support at www.apple.com/support/iTunes/ww/. Can someone,please,help me? Thank you

These are user-to-user forums, to contact iTunes Support and find out why you are getting the message to contact them :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

I redeemed a gift card, but I cannot make in app purchases on my iphone. My account balance is $36.94 and I want to make an in app purchase for $0.99. Why is it still asking for credit card info and not letting me purchase?

I just want to purchase the next level of Candy Crush Saga, haha. Please help!

If you were instructed to call them, then that's what you should do. They will probably need to verify your identity before helping you with the security question.

Cannot make in app purchases. It says my parental controls are on. All of my restrictions are off and I have the parental controls turned off in itunes as well. HELP!

Just got my new mac book air 128 gb yesterday, its awesome that all that i can say, Is there a document where i can refer to for understanding important tips,shortcuts and to get accustomed to the mac.

For your title question, Click on the Apple in the upper left-hand corner then Preferences, then Parental Controls to update those to your liking.
Here is a link to the Apple support and information page for New to Mac users:
http://www.apple.com/support/macbookair/new_user/
Congratulations on your new Macbook Air! Hope you enjoy yours as much as I do mine!
Cheers,
GB

Unable to make in-app purchases but can purchase books and music.

Cannot make in-app purchases in any games but can make music and book purchases.

We don't work for Apple, and are just iTunes users like yourself.. The best thing I can advise, is to contact apple directly.
https://www.apple.com/support/itunes/contact/

I phone 4s I downloaded os 7.1 and now I cantt make in app purchases when I try it says cannot connect to iTunes anyone know what I can do

I've got an iPhone 4s I just downloaded the iOS 7.1 now I'm unable to make in app purchases can someone help me out please

What exactly are you being prompted when it declines your in App purchases?

Cannot make in app purchases

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