Cannot make or receive calls on specific locations

Hi there,
I had the iphone4 with iOS 5.0.1 and recently bought the 4S. After 10-15 days of use I am experiencing an antenna problem in specific locations (e.g. @home). When i arrive at home the iPhone 4S cannot make or receive calls with minor exceptions when suddenly a few SMS's (reporting incoming calls) received declaring that someone was trying to reach me.
I have never experienced such problems with the iPhone 4 under the same conditions (location, iOS5, etc.) and therefore I am suspecting that somehow the new antenna is being blocked (confused) perhaps of this new intelligent switching system.
When I leave home (a few hundred meters distance) the 4S become operational again!
Can anyone be of any help with this?
K.R.

Hi Deerfield2415,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues making calls from your iPad using your iPhone and Continuity in iOS8, you may find the information outlined in the following article helpful:
Connect your iPhone, iPad, and iPod touch using Continuity
Regards,
- Brenden

Similar Messages

My iphone 5 is showing the network and 3G logos but has no signal bars and I cannot make or receive calls or use the internet

Hi,
I recently bought my iPhone5 second hand off a friend. Having inserted my sim the O2 network logo and 3G symbols appear in the top left although there is no signal registered. I am also unable to make or receive calls as well as use the mobile internet.
The phone is registered to O2 so there is no network clash
THanks

Hello denman1991,
It sounds like your phone is not connecting to the cellular provider network, and you are also unable to connect to the Wi-Fi network. I would recommend these troubleshooting steps from the article named:
iPhone: Troubleshooting issues making or receiving calls
https://support.apple.com/kb/TS3406
Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Check your phone settings:
Check your Do Not Disturb settings: Tap Settings > Do Not Disturb.
Check for any blocked phone numbers: Tap Settings > Phone > Blocked.
See if Call Forwarding is turned on: Tap Settings > Phone > Call Forwarding.
Ensure that your software is up to date:
Check for a carrier settings update.
Check for an iOS software update.
Note: Some updates may require a Wi-Fi connection.
If the iPhone has a SIM card, reseat the SIM card.
If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength.
Reset the network settings: Tap Settings > General > Reset > Reset Network Settings.
Try to make or receive calls in another location.
Attempt to isolate to one network band:
If you're having the issue on LTE, disable LTE, if possible, and try again.
If you're having the issue on 3G/4G, disable 3G/4G, if possible, and try again.
Contact the carrier to check the following:
Your account is properly configured to use the specific iPhone that has the issue.
There are no localized service outages.
Your account doesn't have a billing-related block.
Your calls don't have errors on the carrier system.
Restore the phone as new.
Also, for your Wi-Fi network issues, I would recommend this article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thank you for using Apple Support Communities.
All the very best,
Sterling

IPhone Cannot Make or Receive Calls - Restore Does Not Fix

Hello,
On my iPhone 4 (not S) I got the "Restore Needed - iPhone cannot make or receives calls" message. I restored the phone, and it worked for about 30 minutes, then got the same message. I read on one of the forums here to try doing "Reset Network Settings" in the General Settings pane, which fixed it for 30 minutes or so again.
Is there anything else to try or should I just head to the Genius Bar? Can you take it to an ATT store for repair/replacement?
Thanks,
Will

Apple handles all hardware/software issues. If you've had the device less than 30 days, you can exchange it at an AT&T store. If you've had it more than 30 days, do not waste your time at an AT&T store, there is nothing they can do for you.
Have you tried a restore as new to see if the problem continues? It is entirely possible that the issue is something specific to the backup or a corrupted file/setting in the backup.

Issue for the past 2 hours. Cannot make or receive calls in Little Falls, NJ. Is there a problem with the local tower?

Issue for the past 2 hours. Cannot make or receive calls in Little Falls, NJ. Is there a problem with the local tower?

You haven't enabled VoLTE (Advanced calling) have you? Not that it makes a difference just curious.
Have you upgraded to Lollipop yet?
Could be hardware or SIM card issue, read through this thread:
I can't make or take phone calls, but i can message and use data. Has this happened to anyone else? I've gone through three Samsung Galaxy S5's in the past three days, two of which have this problem and one just stopped working all together.

I cannot make or receive calls from my Mac

I cannot make or receive calls from my Mac using Iphone from my home wifi network BUT i can do it while I'm using my office's wifi connection. what to do?

Are you saying that your house has both a home wifi network and your office's wifi network?
Or are you using the Mac and Phone at both work and home?
This is the Mac Pro desktop forum so are you lugging the Mac Pro desktop to work?
Can you use FT and Messages on your home network?

Cannot make or receive calls on ipad

Cannot make or receive calls on iPad. Installed IOS 8. All settings correct.

Hi Deerfield2415,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues making calls from your iPad using your iPhone and Continuity in iOS8, you may find the information outlined in the following article helpful:
Connect your iPhone, iPad, and iPod touch using Continuity
Regards,
- Brenden

No 3g\wifi - Repair needed. iPhone cannot make or receive calls.

Just started getting this message on an IPAD:
"Repair needed. iPhone cannot make or receive calls. Contact Apple at www.apple.com/service."
3g and wifi is not working. The ipad has only been connected to itunes once when the device was set up so I'm worried about losing everything.
I've looked online a bit and found a bunch of users with this issue on their iphone but couldn't find many ipad users with the issue. It sounds like the only way to make it work is to "restore" it or get a new one. "restore" means factory reset? Will I be able to back up everything first?
I may try upgrading the device to ios 4 first.
Anyone else encounter this issue and know how to fix it?

Strangely it started working on it's own after a few days. Then I connected it to itunes, created a backup, and upgraded to 3.22. Of course it quit working on vacation then started working again when I was on my way home. I guess I better bring my laptop next time in case it acts up again. Too bad ipad and iphones are tied down and require a PC.

Error message Iphone cannot make or receive calls. Restore from iTunes

I received this error message - "Iphone cannot make or receive calls. Restore from iTunes"
Has anyone received this before & know what the issue is?

If you are restoring from a backup, that's your problem. The backup is corrupt. After you restore, you need to select "Set up as new." You will need to reinstall everything again.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Restore needed iphone cannot make or receive calls restore from itunes

restore needed iphone cannot make or receive calls restore from itunes www.apple.com/support

Hi donte001,
I apologize, I'm a bit unclear on the exact nature of your issue. If you are having issues making or receiving phone calls on your iPhone, you may find the troubleshooting steps outlined in the following article helpful:
iPhone: Troubleshooting issues making or receiving calls
https://support.apple.com/kb/TS3406
Regards,
- Brenden

My iphone 4 displays message that it cannot make or receive calls, I have restored it but after awhile the message comes back.....

My iphone occasionally loses service and displays the message "iphone cannot make or receive calls", I have restored it twice and the phone will work for a while but reverts back to losing service and displaying the same message again. Any help?

It sounds like a hardware or AT&T issue. Contact AT&T.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

My iPhone cannot make or receive calls. I tried installing iTunes order to sync everything and restore, but I am getting 0x ... 084 errors, and it won't work. I do not want to delete all of my contacts. Any advice would be appreciated.

My iPhone cannot make or receive calls. I tried installing iTunes order to sync everything and restore, but I am getting 0x ... 084 errors, and it won't work. I do not want to delete all of my contacts. Any advice would be appreciated.

Oh, and I can't hook up my iPhone to iTunes because it's locked with a passcode. I can't begin to type the passcode because of this stupid "Restore Needed - can't send or receive calls" thing. This is beyond silly.

Cannot make or receive calls

Hi.
I have a 9300 curve and for some reason I now cannot make or receive calls.
I am on Virgin network but so is my Mum & Dad and they have no problems.
Could I have pressed something by mistake?
Help please !!!!

Hello stings27,
Welcome to the forums.
Issues related to the phone application are best addressed by your wireless service provider.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Cannot make or receive calls on iphone 4s

I cannot make or receive calls on my iPhone 4S (just started this afternoon); however, I have all bars and 3G service. Any assistance would be greatly appreciated!

Also the the second time I restored I did not set it up as new.

Iphone cannot make or receive calls. restore from itunes

Hey, my iphone 4s said "iphone cannot make or receive calls. restore from itunes" but when i try to restore it, there is a -1 error. please help

Connect the phone to your computer and open iTunes. It should prompt you to restore. If it doesn't see this:
http://support.apple.com/kb/HT1808

Iphone cannot make or receive calls

hello. my iphone 4 is not connecting to sim card and sign SEARCHING is still remaing on the left side where the carrier shows and also shows a massages when i restart it that restore needed iphone cannot make or receive calls what should i do ?

If you are getting a message the iPhone needs to be restored with iTunes, this means there is a major problem. Have you restored the iPhone with iTunes on your computer?

Cannot make or receive calls on specific locations

Similar Messages

Maybe you are looking for