Cannot make purchase in real racing 3

I cannot make any purchases in real racing 3. I can get to the point of affirming the purchase where I choose yes to confirm and I always get a message saying I could not complete the purchase and to contact in tunes support

If you haven't already done so then you can contact iTunes Support via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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    I forgot my sucruity questions so I cannot make purchases I pressed the button that said "click here if you have forgotten your sucruity questions" and it took me to the apple website I followed the steps and then it said "do you want to send the sucurity questions to k******@charter.net (exactly that including the ****) and I didn't know what to do so I pressed send but that is not my email so I did not get the questions. How do I change the k*******@charter.net to my email?

    1)  Apple ID: All about Apple ID security questions
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    Open iTunes, select Authorize this computer from the Store menu.
    You may be able to recover from your iPod Touch with a third-party utility such as Phone to PC.

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    Have you asked at their support page.
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    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
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    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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    changed my card information in itunes and now cannot make purchases?

    iTunes Store Support
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  • Cannot make purchases on iPad

    I cannot make purchases on iPad. I've the updated the card info and it works fine on my cell phone but not on my iPad. Suggestions?

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    I cannot make purchases with my iTunes account

    If you are getting a message to contact iTunes Support :
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    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
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  • HT4009 How to obtain refund for unauthorized in-app purchase in Real Racing 3 game

    Recently my 6 year old son was playing Real racing 3 game, he has without our knowledge clicked "Buy" on few options and I have been billed Rs.16610 on my credit card.  He was not prompted for any password when he clicked buy option. 
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    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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  • What does it mean if i cannot make purchases on iPod touch 5th generation?

    My iPod touch is about a year old, 5th generation, IOS 1.7.2, and has 1.0 GB available, but I cannot make app purchases, even if it is a free app. It shows as downloaded in settings, but is not on the homepage. My friend said I needed to jailbreak it. Is this true?

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  • IPhone 5S cannot make purchase with App Store (login issue)

    Ok - I am rather irritated.  I tried to purchase a 99 cent app, and upon tapping the purchase button, the App Store insisted that I enter my Apple ID password (what happened to using your fingerprint, which worked when I bought the phone?).  Ok - so I enter the correct password.
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    I have no idea what the deal is - but I somehow "fixed" this... I manually logged in to my apple ID on my MacBook Pro, went to the security section and confirmed my security question answers (I had them right, just as I thought).  Closed out that page, went back to my iPhone and simply tapped the "go" button again (same answers, same questions) - and it logged in just fine...
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  • I can sign in to my account, but cannot make purchases.

    i have the password, but cannot remember my security question answers and when I ask for reset instructions to be sent to my email address they don't arrive.

    Hi, makia1996. 
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    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Cheers,
    Jason H.

  • HT1491 cannot make purchase using balance

    I have a balance of $40 in my account. Trying to purchase an app for $39.99. When I attempt to finalize purchase I'm asked for a cc number because it doesn't think there is enough money in my account. HELP!!!

    You are probably not accounting for sales taxes, which in most states in the US, where I'm guessing you are, will push the cost well over $40. You'll need to provide a credit card or another iTunes card to purchase that app.
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  • I cannot make payments or send money. Please help!

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    The money was added quite a while ago and it was aquired through allthough legitimate, quite strange means. I sold a few ingame items on a online market place specializing in video game items or "skins" called www.opskins.com. Allthough i have had found the website not in the least bit questionable, having both bought and sold through it; i have been told by support that they`ve been having trouble with paypal  so your guess sounds pretty accurate. Anyway, thank you for all your help, you have been deligent and helpfull!

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