Cannot manage my account to replace a credit card number

Ineed to change my credit card number but cannot get past 'manage my account'.  The screen is blank after that. Is there an 800# I can go to?

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Similar Messages

  • How can i review my account without adding a credit card number?

    how can i review my account without adding a credit card number?

    - Try redeeming an iTunes gift card.
    - Contact iTunes by:
    Contact iTunes
    - Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    More details of how:
    http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

  • HT1911 If I make a new iTunes account with the same credit card number can I still have the same thing I bought from my other account?

    If I make a new iTunes account with the same credit card number can I still have the same thing I bought from my other account?

    Not without buying them from the new iTunes Store account.
    (84283)

  • My Ipod Touch will not let me sign into my apple account without adding a credit card number

    I don't have a credit card, or a gift card; an when I go to download an app I log into my account; but it wont 'Fully' log me in until I press 'review', then it does the whole "Your credit card number is a required field". Thus resulting in me not being able to download my desired app, even though my account is verified on the sight ect. But even still, when I go to save my "billing" information on the sight, my "Credit card number" is STILL a required field..! I don't have a credit card..! So how can I download apps without a credit card..?

    Try logging into your account in iTunes on a computer and setting the payment method to None.
    Why can’t I select None when I edit my payment information?
    Last, contact iTunes.
    You can always
    Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    More details of how:
    http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

  • How can I make an iTunes/Store account without giving my credit card?

    Hi everyone,
    We recently decided to start giving out iPhones at work on our company cell plan to employees.
    Along with this, we're using one of the AppStore apps to do user tracking/maintenance on the phone, and I was curious if there was any way to make the Apple IDs/Appstore accounts without giving a credit card number to verify the account.
    We don't want to have everyone use their own credit cards, nor do we want to use the company cards to register, in case someone gets crazy and starts buying paid apps.
    Is there any way around this?

    tmartinpa wrote:
    All of those choices (from what I can see) still involve using a credit card at some point to make the Store account.
    Is there a way to not use a credit card?
    The articel entitled:"
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card"
    Describes exactly how to make an account without a credit card.  DO as the articles says.

  • I did an account on itunes but i dont want to give my credit card number is it possible?

    Hi recently i won an ipod touch, i did download itunes but when i try connection to the apps store i need to make an apps store account so i did but during the process they demand a credit card numbers and... i dont have any credit card and i dont think im going to buy actually anything right now so i would like to know if its possible to make a apps store account without giving a credit card number.
    Thank you
    sorry if my english is not perfect

    Here is how to set up a new account that is good for only free apps.
    Create an iTunes App Store account without a credit card

  • HT2105 Under Manage Allowances, how do I remove credit card information that is already on the account?

    I am trying to limit my childrens itunes usage, so I am setting up and allowance.  But under the directions of Manage Allowances it says to remove credit card information that is already on the account.  How do I do that?

    Firefox 4, to be released next year, shouldn't store credit card numbers anymore by performing a check.
    [https://bugzilla.mozilla.org/show_bug.cgi?id=188285 Bug 188285] – Form autocomplete should not store credit card numbers

  • Can i replace my email in iTune account? with same credit card information? or do i need to create new one with same credit card? thanks

    hello all,
    i have an account on iTune, can i replace the email with another one and keep all information of credit card? sorta like creating a new account but you are not?
    or do i need to create new account but keep the credit card information?
    thanks all

    You have posted in the itunes U forum, where colleges, universities and museums post educational content for students.
    Try posting in the appropriate forum.
    Do not create a new account.  Go to your account in itunes and change whatever you like.  Your account name is in the upper right corner of itunes.  Click the drop down arrow and select account.

  • Family sharing verification has an old credit card number to verify. I have updated the credit card info but it is still not appearing in the verification process asking for the security code of the card. How lng to have account info updated to cloud

    I am trying to set up a family sharing with a new iMac and other Mac pro computer and other apple products. When I click to manage account and the add a member, I am told to verify the user by entering the security code from the credit card. The card listed is an old one and has since been changed. I updated the info on my apple account, but it is not getting to the iCloud for the family sharing. The number shown is the old card. When I enter a code it says invalid. How long does it take for the info to udate to all systems?

    Hi Mofro1,
    Happy Holidays!  The resource below explains how to edit the credit card information for the Apple ID account that you want to use for Family Sharing.  Once you've made the changes, I would suggest you sign out of your iTunes Store on all of your devices, and then restart them.  The changes should take place quickly.  There is a link to the iTunes Store support below if you need more help.
    Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
    http://support.apple.com/en-gb/HT1918
    Change your payment information on a Mac or PC
    Click to open your account in iTunes. (You might need to sign in with your Apple ID.)
    Alternatively, you can:
    Open iTunes.
    Click iTunes Store.
    Click Sign In and enter your Apple ID.
    Click your Apple ID and select Account Info.
    From the Account Information page, click Edit to the right of Payment Type.
    You can see the payment methods that the iTunes Store accepts in the Payment Type section. If you want to remove the payment method, select None in the Payment Type section. See what to do if None isn't showing or you can't select it.
    Change your information and click Done.
    After you change your payment information, the iTunes Store places an authorization hold on your credit card.
    Family Sharing
    If you’re using Family Sharing, and you're the family organizer, you can’t set your payment information to None. You need to use a credit card or debit card. Only the Family Organizer can edit payment information for a family group. If you're not the organizer, you'll see this message: "The payment method for your Family is managed by [Apple ID]."
    Get help
    If you need help changing your payment information, credit card details, or billing information, contact iTunes Store support. Or you might find the answer to your question below:
    If you change your payment method, make sure your account information matches the credit card information on file with your financial institution.
    If you use an AOL screen name to sign in to the iTunes Store, editing your information on the Account Information page won't update your AOL account. If you need to update your AOL account information, contact AOL.
    If your previous payment wasn't accepted, you might need to change your payment information.
    Last Modified: Oct 31, 2014
    Cheers,
    - Judy

  • HT1689 Can I set up an ITunes account without a credit card number?

    We are using IPads in a school setting and having trouble setting up the ITunes account without a credit card number.  We are only allowed to download free apps, the school is not paying for any, therefore we do not need to have a credit card for purchases.  Is there a way to get around this so that we can still download the free apps onto the IPads?
    Thank you

    If you only want the free apps, take a look here:
    http://support.apple.com/kb/HT2534
    Read the steps carefully as the order in which you follow them is  critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID. 
    You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
    Regards.

  • How to remove Credit Card number from the account

    Dear Sir/Madam,
    Someone used my Creadit card to buy credit and I agreed initially.
    Now i want to remove my creadit card number from her account and disallow her to use it. But it seems the credit card infomation can not be removed and she still can buy credit using my credit card.
     I checked with her account and it seems my credit card number is always shown there, no matter how I try.
    May I know how can I do?
    Thanks
    Solved!
    Go to Solution.

    Hi,
    You can delete a credit card if you have used it to buy Skype Credit, but you cannot delete a card that is being used for recurring payments (a subscription or Auto-recharge). You have to cancel the recurring payment first.
    To delete a credit card:
    1. Sign in to your account:
    http://www.skype.com/go/myaccount
    2. In the Account details section, click Billing & payments.
    3. On the Payment settings page that appears, click Stored payment details, and then next to the credit card you want to delete, click the Delete button.
    For more help with updating your credit card details, visit:
    https://support.skype.com/faq/FA10486/
    Hope this helps.
    Rod
    If you found this answer helpful, please give Kudos. If it resolved your issue, mark it as a solution to help others. Thanks!

  • Maximum number of iTunes accounts associated with one credit card?

    We have a 20 person sales force and will be updating their iPhones and iPads to iOS 5 at a meeting in February.  We want each sales rep to have their own iCloud account for backups and storage.  So, we created 20 new iTunes accounts for each of them using the same company credit card.  To avoid any problems when we do the rollout I wanted to find out what the maximum number of accounts that iTunes allows you to register with one credit card?
    Background Information
    Currently, our sales force uses a company ID and password to download apps.  This allows us to keep the accounts and location settings restricted for security purposes in case a device is lost.  We have since created 20 new user accounts under one credit card for our sales force.  I did not do this, but worked closely with the individual who set them up.  They shared that iTunes only allowed three accounts to be created per day with the same credit card - I assume that's for security purposes. 
    In the end, all were able to be registered without a problem.  My concern is that when we update the devices, which will be over a period of 1-2 days, will there be a limitation to activating accounts under the same credit card, as there was when we created the accounts?  I'm doing the research now to avoid what could be a significant problem if not properly prepared for.
    If there's another solution for this, please feel free to share.  Our objective is to remove the reliance on the company computer for syncing and give the sales force more freedom.  We will still be locking the location for security purposes in case the device is lost/stolen - the iTunes password will be shared between the company and sales rep.  They also won't need to ship the device back to our office if there's a problem, as they would be able to restore with iCloud.
    Thank you!

    Thank you for the reply!  That is helpful to know.
    My follow-up question is this: we somehow managed to add 20 people to one credit card within one month without any warnings.  Should we anticipate encountering a problem? 
    In the interim, someone in our office is going to try and log into iTunes separately with each of the 20 accounts and download an app to see if there are any problems.
    Thanks for the help.

  • HT2589 the first time you create account, always need a credit card? the option of "NONE" is hidden

    the first time you create account, always need a credit card? the option of "NONE" is hidden
    my friend cant download apps, because of that reason.

    No you don't always need to enter credit card details, it just depends upon how you create the account - unless the instructions on this page are followed when creating a new account : http://support.apple.com/kb/HT2534
    then you will need to entercredit card details will need to be entered before the account can be used to download any item from the store.
    If you don't have or don't want to enter credit card details then you will need to create a new account, and this time use the instructions on that HT2534 page when creating it. If you want to use the same email address then you will need to replace it on that account first e.g. by logging into it via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com
    Creating an account with 'none' via a computer's iTunes : https://discussions.apple.com/message/24321860

  • I live in Italy and opened my itunes account with an Italian credit card. I want to access only English itunes and Apple said I need to open separate accounts. Any suggestions?

    I live in Italy but am Australian and opened my itunes account with my Italian credit card and address, but that does not let me access itunes in any English country which is what I had wanted. Apple tell me I need to open separate accounts, complete with address and tel. Yesterday they told me I could do that with an itunes prepaid card but on the Aust itunes store the card was considered invalid (obviously because it is in Euro) Any suggestions? I am sure I am not the only person living in another country who needs access to itunes in their mother tongue......how backward is Apple!

    To be able to download content from another country's store you need a valid billing address in that country, and be in that country when buying from it.
    Apple can only sell content where the content provider's grant them licenses to do so, so if the music etc that you want to buy isn't available in the Italian store then it's because the provider's aren't letting Apple sell it there. Do you have access to other music purchase download sites which have the content that you want ?

  • Set up itunes account with two different credit cards

    Is it possible to set up an existing iTunes Store Account with two different credit cards?
    I am currently registered with a personal card but wish to make one purchase for work (Lion OS) using a company credit card.
    many other sites let you choose what card to pay from, multiple addresses, etc. but I don't see any options from apple site.
    for this purchase I am considering:
    1. going into the "edit payment information".
    2. editing all the info related to the company card and address.
    3. completing the purchase and download
    4. going back to the payment info and putting back my original personal informaton.
    there must be an easier way -- or is this the only apple offering.
    any advice appeciated. TIA.

    the_0ne wrote:
    but this discussion is clearly for people that have multiple accounts because they have multiple credit cards.
    This is incorrect.
    It is very clearly for people with a single iTunes account and they want to use multiple credit cards for purchases on that single iTunes account.
    If I had one iTunes account with multiple credit cards registered (which again, is what this discussion is in reference to),
    Huh? You just wrote it was NOT that.
    I bought Lion through my company, which means I logged into the App Store with my company's credentials, of which I have my company credit card registered.
    You mean your company paid for it. You are simply the one who did the purchasing using company funds.
    I now have a new iMac of which I want to install Lion.  Apple allows you to install this same install multiple times on your own personal machines.  I had to remember which account I bought Lion on so that I logged into the App Store correctly.  If I would have logged into my new iMac with my personal account, I would have then bought Lion again, of which I didn't want to do.
    But you did not purchase Lion with your personal account. It was purchased on your business account.
    If you want Lion on your persona/home computers, you will need to purchase it.
    I also wanted to install iPhoto.  I bought iPhoto on my personal account.  I had to then log out of the app store from my company account and log back in using my personal account to install iPhoto or I would have just bought iPhoto with my company's credit card, of which I would have been in a good amount of trouble.
    Imagine if I bought 3 or 4 apps a week and these apps were scattered across my business account and my personal account.  Each time I wanted to install these apps on one of my multiple machines in my  house, I would have to remember which account I bought the app on. or go to my purchases or which there could possibly be dozens of apps in each account.
    I would hope that your company requires you to track purchases you have made with their money.
    And I would think that you would want to keep track of all business purchases so you can get reimbursed (for the purchases you made on their behalf). If/when you leave the company, they can get company owned software that you purchased with their funds.

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