Cannot Manually Select Network

I bought a SIM Free Blackberry Passport of Amazon but when I inserted my O2 Ireland sim I do not have the option to manually select network. When I start up the phone without a sim it confirms that it is open to all networks. However some setting within the phone puts a restriction on manually selecting network when I put in the O2 sim. I am having difficulty getting this issue solved. No-one takes responsibiltiy for the issue, I suspect it is a Blackberry fault whereby there is an issue with the software but it is very hard to resolve. My phone is great but I need to solve this issue to be able to use it.
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Can you have O2 turn off all roaming on your account? Then just enable when you travel. That might force the device to stay on your home network.
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