Cannot move e-mails with attachments in Outlook 2013

Hi all,
I've got an Exchange 2010 server, to which users connect using Outlook 2013. Moving items from the Inbox to a subfolder of the Inbox works fine. But, when an e-mail is moved which contains an attachment, it suddenly results in an error message:
Can't move the items. The item   could not be moved. It was either already moved or deleted, or access was   denied.
This is the case for all accounts, even domain admins. 
According to Microsoft in KB924254 a possible cause might be a slow drive. However, this is absolutely not the case, given the fact that the Exchange server has 5 Solid State Disks.
Thanks!

Hi,
Based on your description, users can move messages that don’t contain attachments to any other folders without any problem( not only subfolder of the Inbox ), and there is problem to move messages that contains attachment to whatever folders, right?
Please check this issue in OWA.
Please use the 'Move' operation from the context menu of the item to check this issue in Outlook.
Please switch to a PC not joined your domain to check this issue.
Best Regards.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Lynn-Li
TechNet Community Support

Similar Messages

  • Cannot send e-mail with attachments. have aol mail.

    i have aol mail. everytime i try to send mail with pictures, i get an error message saying server
    http,smtp cannot be found. seems like i cannot send any attachments.
    == This happened ==
    A few times a week
    == March

    Hello Andy.
    First of all, and although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment as been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at [http://www.getfirefox.com www.getfirefox.com].
    As for your problem, read this support article. Hopefully it will be helpful:
    http://support.mozilla.com/en-US/kb/Websites+look+wrong

  • Cannot send mail with attachments-plain mail its ok. Any ideas?

    Out of the blue I cannot send e-mails with attachments (any kind). Mail without attachments go out without problems.
    Very weird.
    I have an iMac, mac mail 5.2. and Lion.
    Please help.
    Thanks

    Perhaps the mail server has a size limit that it allows. Might try a free web service and see if that will work for those attachments.

  • Cannot move mail with attachments

    I was helping a friend prepare to eventually delete her hotmail account from Mail on her iPad. She did not want to lose any mails, so we were moving messages from her hotmail inbox to her gmail inbox. Moving the messages was uneventful until we came to messages with attachments. Any mails with attachments will not move. When trying to do so, we get an error message that simply says the mails cannot be moved...but gave no reason why (really helpful). They're simply stuck in the hotmail Inbox and cannot be moved out. Anybody have a clue what's happening here?
    In a worse case scenario I told her we could forward those messages to her new account and then just delete them from her hotmail account. By doing so we'll save the messages, but the messages won't appear in the new inbox according to when they were originally sent, but rather by when they were forwarded. Being able to move them would be the proper solution, but it simply won't work.

    Perhaps the mail server has a size limit that it allows. Might try a free web service and see if that will work for those attachments.

  • Question: Is there a way to create a PDF from outlook e-mail that does not embed the attachment? better, is there a way to convert the e-mail with attachement (not embeded) as pdf pages? - Problem: I have 1400 e-mails with attachments that need to be conv

    Is there a way to create a PDF from outlook e-mail that does not embed the attachment? better, is there a way to convert the e-mail with attachement (not embeded) as pdf pages?
    - Problem: I have 1400 e-mails with attachments that need to be converted into pdf and the attachments cannot be embeded.
    System: PC Windows 7 using Acrobat X Prof. - Thank you!

    Hi ,
    There is an option of embedding index for faster search while converting email to a PDF .
    However I am not sure that will serve your purpose or not .
    I would recommend you to get in touch with Microsoft support as well .
    Meanwhile I'll work on it and get back to you in case I get a desired solution .
    Regards
    Sukrit Dhingra

  • In Exchange 2013 i cannot open mails with attachments greater than 19.6 MB in EWS or OWA

    Hello,
    i have in Exchange 2013 CU3 on Windows 2012 the following problem :
    When backup mails using EWS i get the message " EWS Error Code : ErrorMessageSizeExceeded." in mails with attachments greater than 20.137 KB ( 19.6 MB).
    Then I checked all the settings of the EWS , but the defaults are already significantly higher than these 19.6 MB (Base64 approximately 26.5 MB)
    web.config ( maxAllowedContentLength = " 85000000 ").
    Settings of the MaxSendSize and ReceiveSize are 300MB .
    All requestfiltering settings in IIS are set to 85MB.
    When i access via EMS or OWA , file attachments over 19.6 MB can not be opened .
    However, the preview shows in OWA the correct mail including attachment and it can be saved from the preview up to the set maximum size.
    By double clicking on an email in OWA bigger than 19.6 MB i get the following error message:
    "Error : Your request can not be completed right now Please try again later . . "
    Send and receive mail can also be up to maxsize .
    When accessing via Outlook , this problem does not occur.
    i hope anyone here can help me
    Thanks in advance

    Hi,
    To change the maximum message size for Outlook Web App clients, you need to change the value of
    maxAllowedContentLength, maxRequestLength and both instances of
    maxReceivedMessageSize by editing %ExchangeInstallPath%ClientAccess\Owa\web.config in notepad.
    To change the maximum message size for Exchange Web Services clients, you need to change the value of
    maxAllowedContentLength and all instances of maxReceivedMessageSize="67108864" in %ExchangeInstallPath%ClientAccess\exchweb\ews\web.config.
    When you are finished, save and close the Web.config file. Also need to restart IIS by running the following command:
    IISReset /noforce
    For more information about Configure Client-Specific Message Size Limits on Client Access Servers, please refer to:
    http://technet.microsoft.com/en-us/library/hh529949(v=exchg.150).aspx
    Thanks,
    Winnie Liang
    TechNet Community Support

  • Issues working with Attachments in Outlook 2010

    I have 2, possibly related, problems with Outlook 2010 and email attachments.
    1/ When opening a mail with attachments I cannot drag multiple attachments out to save in a folder at once.  the first attachment selected will be saved, but not subsequent ones.  Nor can I do a multiple-select and Save As via the right-click menu.
    The only way around this I have found is to drag or save each document individually
    2/ When opening Excel sheets (Excel 2010) directly from email, the first sheet will open normally.  But if I try to open a second sheet, whether from the same email or a different one, the second sheet doesn't open.
    The only work-around i have found is to close the first sheet I opened and/or to save the second sheet to disk and then open it explicitly in a new copy of Excel
    Can you give me any help in resolving these annoying behaviours?
    Many thanks
    Tim
    TimWB

    Hi Tim,
    R1. If we open the email with attachments, on the Message tab, in the
    Actions group, click Other Actions, and then select
    Save All Attachments, will all the attachment been saved?
    R2. Did you get any error message when the second sheet failed to open? Please open one Excel file, click File > Options > Advanced and then scroll down to
    General section. Clear the option “Ignore other applications that use Dynamic Data Exchange (DDE)” and then check the issue again.
    In addition, we can try to run Outlook in safe mode to check the result. Press Windows key + R, type
    outlook.exe /safe in the Run dialog and press Enter.
    Also try to clear Outlook Secure Temp folder to check the result. See:
    http://www.howto-outlook.com/faq/securetemp.htm
    Please let me know the result.
    Regards,
    Steve Fan
    Forum Support
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click
    here

  • Converting mail with attachments to PDF

    I was used to archive mail in Outlook to PDF (using Adobe Acrobat).
    Now I want to convert mail with attachments from Apple mail to PDF, but the attachments are only converted as icons and not readable anymore. Is there a plugin or anything else to solve my problem?

    What are you expecting? An attachment cannot be converted to a PDF file unless you open it in an application that is capable of saving it in PDF format. And any attachments you convert to PDF would be separate from the actual email itself, which would be a different PDF file.

  • Mountain Lion mails with attachments on exchange get lost

    Dear Community,
    we encounter a real annoying and weird issue with CS6 on our Macintoshs using Mountain Lion 10.8.2.
    It all started, that mails with attachments (e.g. JPGS, PDFS...) just get lost and do not arrive. Not all mails but some, spontaneously. But always the same files were affected. Some work, some not.
    Our company is using Exchange, and there is no message back to the sender, that the mail did not arrive. You can even see it on sent items and it occurs in Outlook 2011 as well as Apple Mail. I contacted our IT and they checked the Exchange logs and everything is fine, like the mail would have arrived, bit it does not.
    We went crazy and tried almost everything, clean OS installs, new users... the funny thing: when you forward the mail out of "sent items" it arrives...
    Today a milestone appeared while troubleshooting this issue: We realized, that only files saved from Photoshop, Indesign, Illustrator (basically CS6) are affected. When I save a PSD as a JPEG out of Photoshop and mail it as an attachement it gets lost. Always. Same for PDFs or other file formats out of CS6.. When I open a PSD  on embedded Mac Viewer and export as JPEG or PDF it does arrive the sender. So it only happens when saving the files out of CS6.
    So now, I have no clue how to proceed. Is anybody else having this issue or can help us? It is a mess, because it turns our daily work to a horror.
    Any help is appreciated solving this weird issue. Thank you so much.

    Hi ,
    You can try setting the below value to false and see the results too since its exceeding the recipient thread limit could be a problem with the throttling as well.
    <add key="MailboxDeliveryThrottlingEnabled" value="False" />
    Restart the transport services after the change and see the results.
     Good Luck :)
    Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com
    Hello, thanks for the try,
    tried the change in edgetransport.exe.config. Restartet the 4 transport services (Transportdelivery,transportsubmission, transport and transport logsearch) No change though. Problem still exists. May this go into msexchangethrotteling.exe.config? 
    Regards
    Michael

  • [EWS][Java] How can I use the Search Filter only mails with attachments?

    Hey,
    I'm trying to search a folder ( doesn't matter  which ) for ONLY mails with attachments.
    How can I use the search filter for that purpose? 
    Thanks!

    You can drag the attachment collumn from settings and sort on that collumn
    In the main Outlook window, on the View menu, point to
    Current View, and then click Customize Current View.
    Click Fields. In the Available fields list, click the field that you want to add, and then click
    Add.
    Come back and mark replies as answer if they help, and help others with the same problem. If this post is helpful please vote it as Helpful on the left side.

  • I cannot move E-mails to trash on my Iphone 4, I had no poblem up until now?

    Iphone 4  Up until recently had no problem, now I cannot move E-mails to trash.  Technical ignorant, what do I do?

    Hey beanbob,
    Thanks for the question. The following resource should assist you in troubleshooting moving emails to the Trash on an iOS device:
    Get help with Mail on iPhone, iPad, and iPod touch
    http://support.apple.com/kb/ts3899
    "Unable to move message"
    Tap Settings > Mail, Contacts, Calendar. Then tap your email.
    Tap Account.
    Tap Advanced.
    Tap Deleted Mailbox and make sure it's set to Trash.
    Tap Advanced > Account. Then tap Done.
    If you see the issue again, repeat steps 1 through 3, tap IMAP Path Prefix, then Inbox. After you make your changes, tap Account, then Done.
    Thanks,
    Matt M.

  • How to send mail with attachments - ALBPM 5.7

    Hi All,
    I am new to BPM,
    Someone could help giving me a example of Send Mail with attachments in Aqualogic Studio 5.7?
    thanks,
    Renata

    nombrefichero="C:\\Temp\\test.doc"
    subject as String="Subject"
    message as String="Message"
    mailAttachment = Fuego.Net.MailAttachment(source : BinaryFile.readToBinaryFrom(name : nombrefichero), fileName : "test2.doc")
    mailAttachments[0] = mailAttachment
    correo as Mail
    correo.attachments = mailAttachments
    correo.contentType = "text/html"
    send correo
    using from = "[email protected]",
    recipient = "[email protected]",
    subject = subject,
    message = message

  • I'm using OS 10.6.8 and Mail 4.5. When I receive mails with attachments which are visible the save button doesn't work. Some contacts have problems opening files sent by me using Mail too. This was never a problem on pre-Intel. A real Mac **** up !

    I'm using OS 10.6.8 and Mail 4.5. When I receive mails with attachments which are visible the save button doesn't work. And some contacts occasionally have problems opening files sent by me using Mail too. This was never a problem on pre-Intel Mac. A real Mac **** up ! Any ideas ?

    Can you drag and drop the attachments visible in the email to the Desktop OK or does that fail ?
    Re the sending: Are these recipients on Mac's or PC's as the file type could be an issue, if on Mac's then try setting the Mail Preferences Composing setting to Plain Text not Rich Text and see if that improves things.

  • Receiving mail, but can't send mail with attachments?

    Hello,
    I can't send mails anymore, I have been able to send some without any attachments (i.e. reply doesn't work as it automatically attaches the original text). This started 3 days ago. Also, my mail doesn't seem to recognize powerpoint and word docs., but I a know the people who have send me such files do not have VISTA. When I choose "open with" then it works. So I have 2 problems, one being moe urgent then the other.
    1) can't send mail with attachments
    2) .doc (word), .pps (powerpoint)attachments are not always recognized.
    thank you all!!!

    Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if it then works

  • Sending mails with attachments using oracle 8i

    Hi,
    Could anybody please send a sample code for sending mails
    with attachments using oracle 8i.
    Thanks in advance

    For oracle8i there is an example package from OTN:
    http://www.oracle.com/technology/sample_code/tech/pl_sql/htdocs/Utl_Smtp_Sample.html
    You have to re-write the package a bit to work it with BLOBs instead of RAW attachments, but that should be no problem
    Hop this helps,
    Michiel

Maybe you are looking for