Cannot move mail to the mail trash

I cannot move mail to the mail trash without a message that says: 65530.emix couldn't be copied to 'messages'because an item with the same name already exists. The mail is transferred to the trash but still remains in the inbox.

Quit Mail. Force quit if necessary.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/V2/MailData/Envelope Index
Copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return.
A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Other files in the folder may have names that begin with "Envelope Index". Move those files, if any, to the Trash.
Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK.
Test. If Mail now works as expected, you can delete the file you moved to the Desktop. Otherwise, post your results.

Similar Messages

Why does Mail say that I cannot move items to the trash????

I cannot delete email the "normal" way. When I set up my POP account, it created a second trash folder with the same name as my mail account. There are thus two folders in my Trash can - "On My Mac" and the one named after my email account. When I try to delete any mail it says that I cannot move anything to the Trash folder for my Mail account. I have to DRAG all email I wish to delete to the "On My Mac" Trash folder. ????????
I just want to be able to click delete and have email go away! Why is this not working?
Thanks.

Select the mailbox you wish to correct, then select "Mailbox > Rebuild"
Then do a PRAM reset:
PRAM RESET
Zap the PRAM
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

I am unable to move message it cannot be moved to the mailbox trash, why will it not delete my messgages

I am unable to move message it cannot be moved to the mailbox trash, why will it not delete my messages and how can I delete my messages

Hi Friend,
Do you set all the email information correctly?
Can you send/receive emails? If you are often receiving a message on the screen like "cannot contact the server...", check in Settings >> Mail, Contacts, Calendars >> "your name account", if all the fields are filled properly.
You must also turn off Restrictions in: Settings >> General >> Restrictions, because have an option " Allow Alterations - Accounts" that it maybe prevent alterations in your email account.
Hope it will be helpful

HT201320 My email account is set up properly, I can connect to the Internet, but I cannot get mail from the Mail app.

My mail account is set up properly, I can connect to the Internet, but I cannot get mail from the Mail app on my iPad.

Hello echo1946
Start with the first article to troubleshoot the issue of not getting mail on your iPad. When you get online using safari, check to see if you can log into webmail. Also keep in mind, depending on the account that mail sometimes might not come in if it is a POP account as it may have already been download elsewhere.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Mail Settings Lookup
https://ssl.apple.com/support/mail-settings-lookup/
iCloud: IMAP
http://support.apple.com/kb/PH2585
Regards,
-Norm G.

I cannot send mail. Been so for 2 days. Get the message: An error occurred while sending mail. The mail server responded: Access denied

When I send message the reply is "Access Denied" and a bunch of gobbly-gook ending with please re-check message. What would I check for? The G-G is of absolutely no value to the human species.
An error occurred while sending mail. The mail server responded: Access denied...3c61d9886161c1c1b119b169f84d0c00bd1d41014c8da58d391805d17cbcdccd89e9557dcc85058535d178217d0831cc6d65.... Please check the message and try again.
So what now. Mozilla must be the offspring of Microsoft in that help NEVER HELPS, EVER.

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.

HT4597 I can no longer access my mac mail in the Mail program - only on icloud. I would like to have both my aol account and mac account in one place like it was. Anything I can do?

I can no longer access my mac mail in the Mail program - only on icloud. I would like to have both my aol account and mac account in one place like it was. Anything I can do?

iCloud's mail server settings are different from MobileMe's. Strictly speaking Lion 10.7.2 is required for iCloud, and on that Mail is set up automatically.
Snow Leopard cannot access most of iCloud's facilities, however you can set Mail up manually to access your email. The method is described here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudmail.html
The situation with iCloud and Snow Leopard is described in detail here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudSL.html
iCloud cannot access your AOL account (the MobileMe facility for checking external POP accounts does not exist in iCloud) - you will have to do this in the Mail application in the usual way. You could of course set up forwarding from your AOL account to iCloud (assuming they provide this facility) but you will not be able to reply using iCloud's SMTP server with anything other than the iCloud address as the 'From' address.

I can't send an e-mail from thunderbird, it was working well, suddenly it says the following message:An error occurred while sending mail. The mail server respo

i can't send an e-mail from thunderbird, it was working well though , suddenly it says the following message:An error occurred while sending mail. The mail server responded An error occurred while sending mail. The mail server responded: (Alis-MacBook-Air.local) [46.138.187.135]:51054 is currently not permitted
OR
i have changed the port from 587 to 465 but still cannot send e-mail, it keep sending and sending for 5 minutes and respond is time out?

Can you post your Troubleshooting Information?
Help (Alt-H) - Troubleshooting Information

I'm having problems with excessive email usage on my iphone 4/ios 7. Just noticed that (settings/usage) it was using 900 mb. I deleted all my mail, deleted the mail account, and it still says it's using 661 mb. My ipad uses a fraction of that.

I'm having problems with excessive email usage on my iphone 4/ios 7. Just noticed that it (settings/usage) was using 900+ mb. I deleted all my mail, deleted the mail account, turned the phone off and back on, downloaded any remaining mail on the server to Outlook on my computer, and it still says it's using 661 mb. My ipad uses a fraction of that.
Background: I recently (December) bought an ipad and set up icloud for contacts and calendar, but NOT mail. My email provider is Verizon. I use computer, iphone, and ipad to check my email; eventually I download it from the server using Outlook on the computer and then delete any remaining emails from the phone and ipad. I can't find info on this problem anywhere.

Howdy there COUGAR444,
It sounds like your iPad all of a sudden seems to be restarting out of no where. If you haven't called AppleCare yet, I would start with quitting either the app that seems to be causing the issue, or all the apps if a single doesn't seem to be the culprit.
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling

An error occurred while sending mail. The mail server responded: 5.7.1 [P4] Message blocked due to spam content in message

I have been using Thunderbird for a couple of years. On Friday 10 Apr my home email account stopped sending either new messages or replying to incoming emails. In addition I have Thunderbird get my work email and I can send and receive email just fine. I can also send email from my android phone and via the web.
The message that has started coming up is the following:
An error occurred while sending mail. The mail server responded: 5.7.1 [P4] Message blocked due to spam content in the message.. Please check the message and try again.
I have tried reinstalling Thunderbird but nothing changed, I tried changing the port from 25 to 587 to 465 but nothing changed. I do not understand what is going on as on Wednesday Apr 8 everything was working just fine.

I have just tried ringing RCN and they tell me that because I am not using an RCN email as such they can not help but he suggested that it was a filter in Thunderbird but I have not set any filters and can not see if there are any or how to change them. The only way sending my website url right now is to make it not look like a url. Where do I need to look to solve this as I first wrote last week everything was fine.

I can no longer receive mail using the mail app? I have to go online instead - why?

Hej some one,
I can no longer receive mail using the mail app? I have to go online instead - why & what can I do?

Check your smtp preferences in mail.app.
See if mail.app's Connection Doctor has any useful info. Does it's status indicate all is ok? When you use it's Show Detail are there any (useful) error messages?

Yesterday, when I brought my laptop back from sleep, I tried to check my e-mail with the Mail app like I always do. But there was the lightning bolt sign next to the inbox, and the pop-up asked me to input my password, which didn't work. It says mail.mac.

Yesterday, when I brought my laptop back from sleep, I tried to check my e-mail with the Mail app like I always do. But there was the lightning bolt sign next to the inbox, and the pop-up asked me to input my password, which didn't work. It says mail.mac.com has rejected my password. The password is correct (I'm able to check my e-mail through my browser at me.com), but for some reason Mail keeps on rejecting it. I usually don't have to input my password at all in Mail. Any clue how to fix this? I haven't changed anything at all on my laptop.

I did change my apple ID password though...

When I send mail, I keep getting this message. An error occurred while sending mail. The mail server responded: "JunkMail rejected - 71-12-190-31.dhcp.leds.al

When I send mail, I keep getting this message.
An error occurred while sending mail. The mail server responded: "JunkMail rejected - 71-12-190-31.dhcp.leds.al.charter.com ([127.0.0.1])
[71.12.190.31]:52956 is in an RBL, see
http://www.spamhaus.org/query/bl?ip=71.12.190.31". Please check the message recipient [email protected] and try again.
How do I get rid of this problem?
WNS

Hi there,
If you have a closer look at message you are receiving it already states the problem. The domain 71-12-190-31.dhcp.leds.al.charter.com is blacklisted by spamhaus.org (is in an RBL).
Your TB is (my guess) setup to send the message directly to the recipient.
As a rule of thumb the majority of mail sent from a dynamic dns address (the kind of address you are getting from your ISP) is blacklisted as a precaution against spam abuse due to virus/trojan infected PC's.
Nothing you can change there. Stop sending the message directly and use your ISP's account instead.
/Frans

How do I fix this error "An error occurred while sending mail. The mail server responded: Authentication is required before sending [R0107005]. Please verify

My previous request had an incorrect email. This error began yesterday and I can't reply or send new emails from my PC, but email is working on my iphone.

I have been doing that. Here is the complete message I get. It was cut off in my initial question. "An error occurred while sending mail. The mail server responded: Authentication is required before sending [R0107005]. Please verify that your email address is correct in your Mail preferences and try again."

I am getting this message: An error occurred while sending mail. The mail server responded: 5.3.4 Requested action not taken; To send your message, please sign into your account online first and solve a puzzle. (Sorry for the inconvenience--these puzzles

I am trying to send a message with an attachment, I get this message: An error occurred while sending mail. The mail server responded: 5.3.4 Requested action not taken; To send your message, please sign into your account online first and solve a puzzle. (Sorry for the inconvenience--these puzzles help us stop spammers.). Please check the message and try again.
== Today

Me too (with Thunderbird). EXCEPT it reads
Requested action not taken; This account is currently blocked from sending messages. If you don't think you've violated the Windows Live Terms of Use, please contact customer support...
Occasionally the mail "sends", but it is unpredictable. Tech Support at Qwest (for q.com under Windows Live) does not find a problem at their end.
More suspiciously, the same account accessed from my Mac does not seem to exhibit this problem. Have reloaded T'bird. Recurred again.

An error occurred while sending mail. The mail server responded: Relaying not allowed.

Suddenly I am not able to send any email from my account, from pc or phone.
It gives error message "An error occurred while sending mail. The mail server responded: Relaying not allowed. Please check the message recipient --------and try again."
I have checked account setting and is correct. please help

This message, which comes from the server, usually means that you are using an smtp server provided for use with one particular account to send messages "from" other accounts. The fact that it also happens with your phone does indicate that it is external to Thunderbird.
How many different email accounts do you have? How many different providers are involved?

Cannot move mail to the mail trash

Similar Messages

Maybe you are looking for