Cannot not open attachment in UWL

We have a problem where certain attachments will not open in the UWL.  The user gets an error message saying
'Unable to perform the request. Try again and if the problem persists, inform your system administrator'.  
The attachment in question is a Web Dynpro however it is not all Web Dynpros that don't work.  A user can open the attachment at a different stage of the workflow but at the approval stage he cannot.  Anyone got any ideas?
Thanks
Rob

Hi experts,
I can see the attachment in the backend (ECC 6.0), but not in Portal's UWL. In my case, the attachment is a HR requisition in PDF.
As I'm not a WF expert, I can see a strange behavior of my tasks when the user clicks on the button to see the attachment:
1- The current task is marked as completed;
2- A new task is created, with the description "View form of requisiton number ####";
3- This new task is automatically opened in ECC (but not in Portal) and the form is displayed;
4- When the user clicks on Back, the view task is marked as completed and;
5- it seams that the first task is re-created.
Is this normal? Could anyone give details on how to fix that?
As I said, I'm not a workflow expert. I just notice that because, in Portal, when the user tryies to view an attachment, nothing happens, just a "OK" message is displayed above the task's description. But, if the UWL is refreshed, the new "view" task replaces the "requisition" one.
Thanks in advance for any help.
Regards,
Gustavo

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