Cannot open a PDF on the web due to end user agreement problem

I own Acrobat 9. I recently installed my work version of acrobat CS5.5 at home. I want to read a PDF on the web. I just went thru this with live chat. Can someone please solve this problem. This is what I just wasted 15 minutes on:
Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute(s) and 3 second(s) or longer as there are 1 customer(s) in line ahead of you.
You are now chatting with 'Raghu'
Raghu: Hello. Welcome to Adobe Technical Support.
Raghu: Hi Stephanie.
stephanie: Hello can you please solve my problem
Raghu: Yes, I'll be glad to assist you with the issue.
Raghu: I understand that you are unable to open PDF because of  enduser agreement pops up.
stephanie: I'm waiting
Raghu: Am I correct ?
stephanie: yes
Raghu: Okay, can I have the serial number for Acrobat please ?
stephanie: where is it?
Raghu: The serial number is on the reverse side of the CD-ROM/DVD-ROM disc case or on a sticker on the CD/DVD sleeve.
Raghu: If you had purchased the product from Adobe You will find the serial number on the order confirmation e-mail from Adobe Store and in your Adobe account as well.
stephanie: That's at work.
stephanie: I have acrobat 9 serial number. This is taking a lot of t5ime already. I just want to read a pdf on the web
Raghu: I certainly understand your concern.
Raghu: I'll certainly assist you.
stephanie: Will you just solve the problem NOW
Raghu: However I need to verify for the valid serial number for Acrobat from our customers.
stephanie:xxxed out correct serial number
Raghu: Please launch Acrobat X.
stephanie: absolute power corupts absolutely
stephanie: It is launched
Raghu: Then click on 'Edit'.
Raghu: Then select 'Preferences'.
Raghu: Select 'Internet' from the list.
stephanie: preferences is under axcrobat not edit
Raghu: I understand you are using Acrobat X.
stephanie: yes
Raghu: You will find 'Preferences' under ;Edit'.
stephanie: I ahve internet selected under preferences
Raghu: Do you see the option 'Display PDF in browser' ?
stephanie: Not under internett
Raghu: When you click on 'Internet', on the right side panel on the same window you will see 'Display PDF in browser' .
stephanie: It's grayed out
Raghu: 'Allow fast web view' is selected ?
stephanie: yes if I uncheck it nothing happens
Raghu: I'm sorry to hear that Stephanie .
Raghu: I'll provide you the link for the forums.
stephanie: solve the problem
Raghu: Please refer forums regarding this.
Raghu: The serial number you provided me is not a valid serial number.
stephanie: There is no help on the forums. I need to read a PDF NOW!!!!!!!
stephanie: I told you it's a serial number for acrobat 9 that doesn't work either
Raghu: You can read the PDF using Adobe Reader.
Raghu: Please go ahead and install Adobe Reader.
Raghu: I'll provide you the link to install Reader.
stephanie: Your're insane. I want to use acrobat SOLVE THE PROBLEM NOW
Raghu: Stephanie, please be informed that this is a professional chat. We can not assist the customer without the valid serial number.
stephanie: I gave you a serial num,ber that is vgalid for acrobat 9. I wabnt to use it to read a pdf on the web.
Raghu: Please contact us again with serial number for Acrobat X.
Raghu: I understand your concern. However the serial  number you provided me is not a valid serial number.
stephanie: xxxed out correct serial number is a valid number. I own it.
Raghu: Yes this is a valid serial number for 'Design premium CS4'.
Raghu: Earlier you provided xxxed out correct serial number
stephanie: Yes. I want to read a PDF in Acrobat 9 which I own. SOLVE THE PROBLEM
stephanie: I'm posting this entire dialong on adobe forums now
Raghu: Stephanie, I see that the serial number is for CS4.
Raghu: Support for this product is available only at Support portal and user forums.
stephanie: I told you that. I want to use it. SOLVE THE PROBLEM
Raghu: I would request to refer to our  Support portal and user forums for more information on this.
Raghu: However, you can try reinstalling the product and check if it works.
Raghu: I can understand your concern, however, the product is out of our support.
stephanie: According to adobe forums that doesn't work.
This is completely ludicrous.

Your posting somewhat confused me.
It sounds like you have two versions of Acrobat installed. You say you own Acrobat 9. You also say you installed a version of Acrobat  CS 5.5. Does that mean you installed the Adobe Creative Suite 5.5 on your computer as well? There is no such product as  Acrobat CS5.5. CS5.5 would install Acrobat X.
However, if you had installed CS55 you may have to open at least one of the other CS5.5 applications before you can open Acrobat X. That's because Acrobat X is not well integrated into the Creative Suite.
Am I understanding your situation?

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