Cannot open Adobe files after purchasing XI pro.... not working

I purchased adobe XI .... now I am not able to open my older files. A message pops up asking me to purchase adobe and asks for license number.
No license no on my account section in Adobe nor sent to my email.... Help
thanks

Which Operating system you are using?
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)] and then try to open the file.

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Cannot open powerpoint file after I renamed it. I keep getting error messages -35 and -108. It says I have unknown access to the file now. What can I do?

As a cross-reference:
Eric Root
Re: Hi! I have a problem with finder
01.03.2014 12:14 (in response to Fexei)
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/com.apple.finder.plist. Move the .plist to your desktop.
Re-launch Finder by logging out/in and test. If it works okay, delete the plist from the desktop.
If the same, return the .plist to where you got it from, overwriting the newer ones.
Thanks to leonie for some information contained in this.
You might need to redo the View settings after an update.
Resolved the Problem! Thanks to Eric and Leonie
Felix

A client has sent me an indesign file I cannot open. She says she has updated to Indesign CC 2014. I am a CC member and fully updated my own software but cannot open the file she has sent me, not even if she saves as an IDML, how do I resolve the problem?

A client has sent me an indesign file I cannot open. She says she has updated to Indesign CC 2014. I am a CC member and fully updated my own software but cannot open the file she has sent me, not even if she saves as an IDML, how do I resolve the problem?

There are a few things to try.
First, if this file came to you vial email attachment, it could have been corrupted. Ask her to zip the file and send it again. That sometimes helps.
I suppose there's a chance that the file is already zipped, so see if that's the case and unzip it if so.
If the file name doesn't end with .indd, add it and see if that helps.
If you are double-clicking, try File>Open from within InDesign.
Last (and I know this sounds like a joke, but I've seen it many times), sometimes people attach a Mac Alias or Windows Shortcut instead of the actual file. What is the file size? If it's really small, that might be the reason.
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HT1766 I cannot open my phone as the screen will not work. I have made an appointment with a technician tomorrow but is there anyway of backing my phone up to Icloud so that I do not lose any of photos etc etc?

I cannot open my phone as the screen will not work. I have made an appointment with a technician tomorrow but is there anyway of backing my phone up to Icloud so that I do not lose any of photos etc etc?

PLug it into yrou computer to sync/back it up.
Is it set to back up to iCloud now?
Or do you have wifi backup enabled in iTunes?
Plug it in while on wifi and it will automatically back up.

Help - Can't open Adobe files, after expiration of Adobe pro free trial

I had a 30-day free trial of Acrobat 11 Pro, since the free trial expired a few days ago I can't open Adobe files. When I try to open them a pop-up box appears telling me to buy Acrobat 11 Pro...when I decline, it automatically closes Adobe
I want to read files with just basic Adobe reader (not Acrobat 11 Pro) and I don't know how to make it my default
Do I need to purge Acrobat 11 Pro? (I'm using Microsoft OS)
Thanks!

Use the Adobe Cleaner to remove Acrobat and Reader COMPLETELY: http://labs.adobe.com/downloads/acrobatcleaner.html
Download the offline Installer to reinstall Reader: http://get.adobe.com/reader/enterprise/

I cannot open InDesign files after upgrading to CS6.

Error message is "Cannot open the file *.indd. Adobe InDesign may not support the file format, a plug in that support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application" Can anyone help!

That message means exactly what it says, more or less. The three possibilities are it isn't an InDesign file at all (we see that here a lot), there is a .idlk lock file in the same folder (delete it), or the file has been damaged (frequently happens with flash drives).
If you open the file in a plain text editor like NotePad or TextEdit (it will look like gibberish) and paste the first few lines here we may be able to tell you if the file is damaged or not an InDesign file.

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When keying in a search word the files are selected properly, yet not shown with details. Furthermore you cannot click and open any file. Also sorting is not possible.
Anyone else has such a problem and has figured out on how to resolve it?
(Spotlight works properly and is somehow a spare solution).
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The quality strategy of Apple has to be questioned: I do not need 200 NEW functions, but I need the previous basic functions STILL working!
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As a cross-reference:
Eric Root
Re: Hi! I have a problem with finder
01.03.2014 12:14 (in response to Fexei)
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/com.apple.finder.plist. Move the .plist to your desktop.
Re-launch Finder by logging out/in and test. If it works okay, delete the plist from the desktop.
If the same, return the .plist to where you got it from, overwriting the newer ones.
Thanks to leonie for some information contained in this.
You might need to redo the View settings after an update.
Resolved the Problem! Thanks to Eric and Leonie
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Cannot Open Excel File after exporting from Disco Plus

Hi there,
I got a question from one user having issue with opening Excel file after exporting from Disco Plus.
The report has been using for a while and he is using Excel 2003 version and Discoverer 10g(10.1.2.2), he never got this kind of error before, just recently got error.
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Also not for all reports, only this particular report and only specific parameter, for example for parameter 2008 Feb opened successfully, but for2009 Feb he gets this error when trying to open excel.
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Also after go live last week (we upgraded database from 9i to 10g) but i am not sure this causes ,since for one parameter working, for other parameter not working.
Actually we should get one window for Macro when we try to open excel, but he is not getting it seems.
Any ideas/thoughts on this would be greatly appreciated.
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--skat

Rod,
Thanks for your quick response on this.
Yes, we can export to other formats as well, but actually exporting is working, after saving the file on our local desktop/drive and when we try to open we get this kind messages or we cannot open the file, we should get message window for Macro to enable/disable but for this report we are not getting this either,
Also this happens only for specific parameters,like i mentioned above it works I mean excel file opens for one set of parameters but for some other set of parameters cannot open.
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This is weird
I am still working on this issue, may be better to recreate the report again might be helpful,
Any ideas/comments/thoughts would be great
Thanks
Skat

Cannot open adobe files in safari

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Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
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From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

? cannot open pdf files. get 'because it is not supported on this system'?

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Highlight a PDF in the Finder, do a Get Info on it, (CMD+i), what does it say for Open with? Or choose Open with... Preview.
Another test is to open Preview in Applications, then drag a PDF to Preview's icon in the Dock. What happens?

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I am working with Windows 7 premium - 64 bytes.
Anybody have any idea as to what I can do?
Thanks
Alice

Hi rileypaw,
Try these steps and let me know if Acrobat launches and brings you the licensing screen:
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
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Regards,
Rave

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I recently updated my operating system from 10.4 to 10.4.11.
after updating, I now cannot open any pdf files. I had/have adobe 7 before the update. I thought maybe there was a problem with the program after the update so I downloaded adobe 9- the newest.
I still am not able to open any pdf files.
any ideas??
thanks!
if this is in the wrong category, please let me know.

More than you asked for but good stuff. Permissions is buried in there somewhere.
Reading
[Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
[Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
[Disk Utility's Repair Disk Permissions 10.0-10.6|http://docs.info.apple.com/article.html?artnum=25751]
"Try Disk Utility" (modified from [http://support.apple.com/kb/TS1417])
1. Insert the Mac OS X Install disc that came with your computer (Edit: Do not use this disc if it is not the same general version as what you have currently on your computer, e.g. use a Tiger disc for a Tiger drive, not a Panther disc), then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.
Then boot in Safe Mode, (holding Shift key down at bootup; takes longer to boot this way so be patient), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
[Mac OS X: Starting up in Safe Mode|http://docs.info.apple.com/article.html?artnum=107393]
[What is Safe Boot, Safe Mode? (Mac OS X)|http://support.apple.com/kb/HT1564]
[Safe Boot takes longer than normal startup|http://docs.info.apple.com/article.html?artnum=107394]
[Mac OS X 10.4, 10.5- Computer shuts down during Safe Boot|http://support.apple.com/kb/TA24054]

I can not afford the cS6 subcription my trial period is over cannot open adobe files What can I do?

Trial subcription for CS6 is over decided not to purchase. Now I cannot open non of my adobe files.

Not sure what you expect. Adobe specific file formats can only be opened with Adobe apps and that is that. Wasn't that obvious from the start? Not meaning to be rude, but clearly Adobe is a company that makes its business by selling software. They surely don't mean for people to create stuff in their trial versions and then run off to competitors or use free software even. It's the nature of the beast. Only generic, publicly documented, non-proprietary formats like PDF, EPS, HTML, RTF or image formats like JPEG, PNG, BMP etc. will open in other programs without limitations. Some programs may be able to open some Adobe formats like PSD, but always with limitations.
Mylenium

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Cannot open Adobe files after purchasing XI pro.... not working

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