Cannot open Adobe Photo Elements 10 on my PC

I cannot open Adobe Photo Elments 10 software on my PC. I purchased the software from a local Best Buy retailer about one year ago and registered the product serial number with Adobe. I also established an Adobe User ID and Password. I paid for this product with my hard earned money and now I cannot open the program on my personal computer after having been able to do so in the past. This is extremely poor customer service on the part of Adobe!!! What are you going to do now to correct this problem or make a full refund to me?!
Also, what is the Adobe help desk telephone number? This company ought to display their customer help desk telephone number, email address and chat line prominently on their website if they are serious about good customer service.
I am waiting now very impatiently!
If I don't receive a respond promptly I will be forced to file a formal complain with the Fairfax County Department of Consumer Affairs!
Message was edited by: deanocat
Message was edited by: deanocat

Hi Dean,
I'm glad you got it all worked out. Here are two things that might help in the future with installation issues and serial numbers/activation issues:
If you have activation problems try, here -- http://www.adobe.com/products/activation/
There is an option to click a chat button on that page.
If you find you have installation issues, you might want to check the Adobe user forum called download, install and setup. It can be found at:
http://forums.adobe.com/community/download_install_setup
Best regards,
Pattie

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