Cannot open any e-mails using Firefox. Has ATT service. No problems with other web sites.

I have used internet explorer and had no problems opening my e-mails. When I access my e-mail which is provided by AT&T using firefox, my entire e-mail is frozen. I am using att.net mail beta or Yahoo mail beta. What can I do to resolve the problem, I do not like using internet explorer. It was working when I switched from basic att mail to the new bata for the last few weeks then all of a sudden it would freeze when I access my e-mail.

Hi,
Thank you for your post.
I'm trying to involve someone familiar with this topic to further look at this issue. There might be some time delay. Appreciate your patience.
Thanks & Regards,
Emir
Emir Liu
TechNet Community Support

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On the Washington Post website, when I try to click on an article, I get the message, "Invalid URL". I don't have this problem with other Web sites. I recently upgraded to the secure version of Firefox.

I never had this problem before. I don't know if it's related to now having the secure (HTTPS) version of Firefox. Some WaPo links DO work, but most don't. One other thing: at least once when I Googled "The Washington Post" and clicked on the apparent result, I got a message saying that the certificate was "Not Trusted" and that legitimate Web sites did not ask me to override this issue and proceed to the site. Yet the website I'm trying to use is "www.washingtonpost.com", which I know for a fact is THE Post Website. What's going on, and how can I fix this? Thanks.

I never had this problem before. I don't know if it's related to now having the secure (HTTPS) version of Firefox. Some WaPo links DO work, but most don't. One other thing: at least once when I Googled "The Washington Post" and clicked on the apparent result, I got a message saying that the certificate was "Not Trusted" and that legitimate Web sites did not ask me to override this issue and proceed to the site. Yet the website I'm trying to use is "www.washingtonpost.com", which I know for a fact is THE Post Website. What's going on, and how can I fix this? Thanks.

I cannot open any new tabs in Firefox on my PC. I have Vista Home ppremium

I cannot open any new tabs in Firefox on my PC. How can I correct this

hello g.hill250, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

I CANNOT ADD FILES TO EMAIL IN FIREFOX BUT I HAVE NO PROBLEMS WITH WINDOWS INTERNET EXPLORER. wHY?

I CANNOT ADD FILES TO EMAIL IN FIREFOX BUT I HAVE NO PROBLEMS WHEN USING WINDOWS INTERNET EXPLORER

Perform the suggestions mentioned in the following articles:
* Make sure that you are using the '''"Remember History"''' setting as described in this article -> [[Settings for privacy, browsing history and do-not-track]]
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache Clear Cookies & Cache]
* [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
Check and tell if its working.

Firefox is having problems with certain web sites, but IE is ok

Top of page is present in IE but not in latest Firefox.

Is it a safe assumption that website is your's? <br />
What difference does it make which browser '''''you''''' use? Isn't your website for client's or potential clients?
That said, I don't have a problem with that web page on Firefox 2.0.0.20, 3.0.19, 3.5.16, 3.6.13, or the 4.0b9 nightly - it looks the same as in IE8 on 32-bit WinXP SP3, with an AMD 64-bit processor.
The problem shown in your screenshot is with your own Firefox installation. It's like all the "styling" is turned off.
''''' "I infer Firefox needs a 64 bit version." ''''' <br />
What good is a 64-bit browser without 64-bit plugins? <br />
Adobe still hasn't released a 64-bit version of Flash, although they do have a "preview" version available. <br />
http://kb2.adobe.com/cps/000/6b3af6c9.html
''BTW, Mozilla does have a Windows 64-bit version of the Firefox 4.0 betas that is being tested now, but it is not going to be released in Jan / Feb when Firefox 4.0 is released. It will probably be released later in 2011 with one of the 4.# versions, I suspect right after Adobe has a 64-bit Flash release version.''

I cannot open any .doc files on Firefox from any source such as yahoo mail, blackboard, and UW Catalyst, while I have no problem opening .docx files from the same sites. When then happens, I have to switch to explorer and it's really annoying.

Cannot open Microsoft Word .doc files from any website (.docx are ok)

That is a legitimate Mozilla newsletter. As it says in the email:
You're receiving this email because you subscribed to receive email newsletters and information from Mozilla. If you do not wish to receive these newsletters, please click the Unsubscribe link below.
Unsubscribe https://www.mozilla.org/en-US/newsletter/existing/ad9febcf-65ac-41fd-810b-798945f448f3/
Modify your preferences https://www.mozilla.org/en-US/newsletter/existing/ad9febcf-65ac-41fd-810b-798945f448f3/ "

Cannot open pdf files downloaded using firefox. They open fine using safari, and used to open fine before my latest update of firefox.????

I am running the latest version of snow leopard on my mac. Since the last update of Firefox, I have not been able to open any newly downloaded pdf's. I get a message that says "The file cannot be opened.
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When I download using Safari, everything works fine. I have been using Firefox for a long time and all of my bookmarks are in Firefox.

I also disabled adobe npapi plug-in and now the pdf files open as usual.

I cannot open hyperlinks in outlook using Firefox. It might work for a few moments and then it doesn't.Sometimes it works when I exit and reopen Outlook. Help!

When clicking on a hyperlink in an email, nothing happens. Sometimes when I exit outlook and then reopen it, I might be able to open a hyperlink a couple of times and then it happens all over again!

You can check for problems with DDE.
*http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox
Try to redo the default browser setting and temporarily set another browser like IE as the default browser.
*http://kb.mozillazine.org/Default_browser
*https://support.mozilla.org/kb/How+to+make+Firefox+the+default+browser
*https://support.mozilla.org/kb/Setting+Firefox+as+the+default+browser+does+not+work

HT2476 I recently upgraded to OS X Mavericks and now I cannot open any of my Microsoft apps. Is Mavericks not compatible with Microsoft Office 2008? If not, how do I revert back to Mountain Lion?

I recently updated my Macbook Pro to OS X Mavericks and now I cannot access any of my Microsoft Office apps. Is Mavericks not compatible with Microsoft Office? If not, how do I revert?

Welcome to Apple Support Communities
Office 2008 and 2011 are compatible with OS X Mavericks.
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I can't delete movies from my netflix queue while using Firefox v9.0.1 but can with other browsers.

Using Windows Vista Home Premium 32 bit; Firefox v9.0.1; website affected Netflix
I can't effect complete deletion of movies from my netflix.com streaming queue while using Firefox (v9.0.1). I contacted Netflix by phone and we checked my browser settings, ensuring they were where they needed to be. They suggested trying to effect the same using other browsers and I had no problem with Chrome allowing me to make a complete and effective deletion. My plugins are all up-to-date and any incompatible ones have been disabled. My problem has been an ongoing thing for months and I wanted to let Mozilla know it exists. If anyone else has been having this problem, please notify Mozilla so they realize it's not just an isolated incident and (hopefully) will look into finding the problem and fixing it.

Addendum: The .jpg file, below, shows the netflix popup I get when trying to delete a video.

Cannot access iCloud which started yesterday 4/17/14. No problem with other browers.

I use a bookmark tab to access my iCloud items i.e. calender, contact, notes, etc. Yesterday when I tried to access, I get the "background" of the opening page and nothing else happens. No problem accessing with Chrome or IE. Very annoying as Firefox is my main and preferred browser. Has anyone else experienced this?

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
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Did this fix your problems? Please report back to us!
Thank you.

Why is Firefox constantly trying to direct me to other web site Pogo on line games to be exact.

Fire fox keeps preventing the POGO site of which I am glad and I keep closing the page and it keeps wanting to redirect and Firefox prevents it. This has become a never ending cycle that is driving me nuts.

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Webmail starts to open and hangs on 70%. It does this with all my e-mail accounts.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

Currently cannot open pdf files when using firefox, but can open them in ie... have current adobe downloads..what could prevent opening pdf files such as forms on irs site using firefox

When attempting in firefox to open a pdf file such as forms on the irs site, I get a white screen with a black long oval in the center with a blue line inside the black oval. Can go to internet explorer and it works fine. Have loaded the latest adobe acrobat. Also went to firefox help and looked at add ons and plug ins and do not see anything obvious

Hi
What's your portal version ?
What response headers do you receive from the webcache port ? (using something like IEhttpheaders but for mozilla, maybe Firebug will help you to get them).

My PDF download stopped operating and I can not open Any PDF documents using Firefox anymore. I have Adobe reader 9.3.1 installed on PC and on Firefox I have PDF download 3.0.0.2 and Adobe acrobat 9.3.0.148. What could cause this sudden malfunction?

Ibm w500 with XP & sp3.
No error messages appear, PDF documents are just not created.

There have been several similar topics over the last year or so; see this search result http://forums.adobe.com/search.jspa?q=runtime&resultTypes=MESSAGE&resultTypes=COMMUNITY&pe opleEnabled=true&dateRange=all&communityID=3414&username=&numResults=15&rankBy=10001
B_spies wrote:
I would post some attachments of our Process Monitor screenshots but attachments are apparently disabled on the forums right now.
You can still post images using the camera icon on the forum editor.

Cannot open any e-mails using Firefox. Has ATT service. No problems with other web sites.

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