Cannot open any inDesign CS4 files, "import failed"

Suddenly inDesign CS4 will no longer open anything. When I attempt to open inDesign files it says "import failed". I have trashed my preferences and tried checking "show import options" to no avail. I can create a new document but not open documents. I am on a 2007 iMac running Lion. Any ideas?
Thank you.

Maybe. Trash your prefs again using the directions at Replace Your Preferences and then delete the additional files joun listed at Adobe Forums: InDesign crashes at startup

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My Fonts change when opening an InDesign CS4 file with InDesign CS6

I've been experiencing strange behaviour when opening a InDesign CS4 file file with InDesign CS6: the kerning and spacing is all off:
Original file:
opened in InDesign CS6:
Is this a conversion error? Is there a setting/pref I've got wrong?

It's more than a year ago since this issue was reported, but at this time I'd had the same problem when opening a CS4 document in CS6/CC.
I was amazed that a header, placed in capitals, looked different in CS6/CC. But at last, after several tests, i've came to the conclusion that "forced" capitals behaving different than "real" capitals. In others words: when you forcing text to capitals the kerning would be different in CS6/CC. When you place text in real capitals (Shift + text) the kerning is the same as in both InDesign versions.
Text in CS4:
As you can see: in CS4 there's no difference between real capitals en forced capitals.
Below the results when opening the CS4 file in CS6/CC:
I'm not sure if there are still people struggling with this problem, but hopefully was is this helpful.

Please HELP! i cannot open any Adobe PDF files anymore. i DL the new version XI and since no files h

Please HELP! i cannot open any Adobe PDF files anymore. i DL the new version XI and since no files have opened - so i recently uninstalled it and re-installed adobe reader 9 but i am having the same problem - no pdf files open and its really causing a problem as i can not open any work documents. please help

Three things to try (Reader XI)...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

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I own CS6 - why is it asking me to sign up for a trial copy? I cannot open any of my files.

Have you purchased the CS6 with a perpetual license? Or do you have a Creative Cloud subscription?
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Opening an InDesign CS4 file in CS2

Hi,
I downloaded the trial version of CS4 and have a number of files either created or edited and saved in CS4. The trial has expired and I've reverted to CS2. I now can't open those CS4 files.
Can I recover these files?
Thanks in advance.
M

> What's the rationale behind this?
>
I'm not sure how much you really want the full answer to your question,
but.. ;)
Besides what Bob said; InDesign is really a transactional database
program. Each InDesign file is in fact a (rather complex) database file.
In each version of InDesign, Adobe improves/changes the way the
databases are written/created. Older versions have no way of knowing how
to read the newer database files. To do that, Adobe would have to
release major updates to previous versions every time a new version is
released (including translations for new features, etc.)-- obviously not
an simple undertaking. Adobe's solution is INX/IDML which is a much more
simplified format, so to make the (one version) backwards compatibility
simpler.
Harbs
http://www.in-tools.com

Can not open an indesign cs4 file, made by a testversion.

Hey there,
the failure notice is about updating add ons. Now I got them all, but it does'nt work either. Does this problem sound familiar to anyone or is there a pro who can help?

The exact error is (in german):
"...indd" kann nicht geöffnet werde. Aktualisieren Sie Ihre Zusatzmodule auf die aktuelle Version oder rüsten Sie auf die aktuelle Version von Adobe InDesign auf.
I try to translate:
"...indd" can not be opened. Update your additional tools on the actual (new) version or update on the actual (new) version of Adobe InDesign.
I use the computers in my university, so I do'nt have any rights to update. But earlier this day I asked one of the admins and he updated his own pc (which has got the same version and updates of InDesign CS4). It did'nt work either and it was the same error.

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ex: http://bram.smartelectronix.com/plugins.php?id=1

Are you referring to this specific file?
http://www.smartelectronix.com/refer.php?url=~bram/adrian/SupaPhaser_au.dmg.gz
The rest are all .sit files which are Stuffit compressed and require Stuffit Expander or The Unarchiver or something similar to open.
.gz is gzip compression and should already be on your computer. http://en.wikipedia.org/wiki/Gzip
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While Pacifist will open .dmg you should already have DiskImageMounter on your computer as part of the basic package. I start to get worried when something like that is missing because who knows what else may be missing and why? Perhaps early stages of directory problems?

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Here's the other question. ( I have Tiger. I still have OS 9 with Classic. )
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Well, this has unexpectely been resolved.
I checked on the link you gave (just the first one) but after seing all the negative reviews about IE 5.1.7 and remembering my own bad experience with it (I upgraded to 517 about a year ago and it was worse than 516, nothing but problems so I trashed it and went back to 516) I decided to try to re-install 516 since I have the application. Well I just click on IE 516 and it opened to the Apple page. (why I don't know)
I didn't install or re-install , nothing ! I just click and voila ! So I try other pages (yahoo, etc and everything is working).
Then (and this is where I had the problem before, I could not open them ) I went to my HD to try to open a file done with IE and to my surprise it just opened without problems!
So is that the answer ? I need to OPEN Internet Explorer before being able to see any documents done with IE ?
It doesn't really surprise me :
With OS 9 when I click on the Yahoo Check mail (I have an account with Yahoo) even if I'm not on line, the computer will start going on the internet, it will dial, etc and open the page.
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Please help as this is a very important document

@Naga Sai J – you cannot open an InDesign CS4 file in the previous version.
But you can export an exchange file format for InDesign CS3.
Go to File/Export and chose INX for export: "InDesign CS3 Interchange-Format (INX)"
That .inx file could be opened with InDesign CS3.
After opening the .inx file, examine it well!
Some things might have changed (things regarding to newer or changed features from InDesign CS4).
Uwe

I apparently got stung with the Adobe flash virus. Now I cannot open any .pdf files from the internet.

I apparently got stung with the Adobe flash virus and now I cannot open any Adobe .pdf files from the internet. Fix?

Go to F_Secure's Flashback Removal Tool web page, download their Flashback trojan detection/removal tool, and follow the instructions you find there.
Also install the latest java update which also tries to remove these trojans.
Java for OS X Lion 2012-003
And only download the adobe flash plugin from the adobe site.
Update:
Just because you cannot download pdf may not be an indication of the trojan. There's been a number of reports about problems like that with pdf's. Look at the More Like This section on the right side of this page.

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Having a problem where InDesign CS4 files sometimes open as read-only versions. This happens when opened by double-clicking through Finder, force opening by dragging the file over the ID icon in the Dock, or when opened through ID (file > open). If it's relevant, the ID file contains links to InCopy files that have been made using the Assignments Panel. System is Mac OS X 10.6.2. Any help &/or insight is greatly appreciated!

I got a similar kind of problem / error trying to migrate an InDesign Server CS4 solution to another server with InDesign Server CS5.
Windows 2008 server.
I'll describe it, just in case it might give any clues.
Calling an InDesign server "open" script, trying to open an InDesign document, using a network path - although the file is on the same server - resulted in an error message:
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In the script there is a line, telling Indesign Server to call the save method, if the document is modified, which can be the case after opening a document from another environment, converting to CS5, and links that need relinking and other stuff that either InDesign takes care of, or that the script does.
No lock file ( .idlk ) was created on the server, but until I restarted the InDesign server instance, the file was opened as read-only when I opened it on my own computer (from the same network path on the server). I could then not save it from my own computer (the "Save As" dialogue appeared when I selected "Save" in the File menu).
After restarting the InDesign Service, the file was no longer locked (restarting the sevice automatically clears all open threads to the documents), and I could use and save the file without trouble, from my own computer.
Changing from Local Service to Administrator for running the InDesign service on the server, made the document open. Setting full permissions to the "Local Service" account, on the network share in question, also works, and that's the way I left it.
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Probably no lock file could be written either, due to permissions... then the open document and locking was handled by the operating system only(?), keeping the document read-only, and reporting other messages than the expected ones. It somehow seems that the document was neither open nor closed on the server (since InDesign Server has no user interface, I can only report what my method calls "saw").
Now - with the permissions of the service account changed - trying to open the document on my computer I get the correct message: "Cannot open the document [...]. You may not have permission or the document may be open already."
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Safari cannot open any file - online or local

Hi Everyone,
I'm struggling with this issue: Safari cannot open anything. It can't open any website. It can't even open any local HTML files. When I put something in the location bar and hit enter, I get about a half inch of blue progress bar and then....nothing. Safari just stops. No error. Not even an attempt to do something. It just sits there. All the other functionality not involved with displaying HTML files works fine. I can change preferences and show the Develop menu. I just can't use the application for anything.
Catch 1: Firefox, Chrome, Opera, iTunes, every other app installed on my Mac works fine and can access the net. With one exception...
Catch 2: The App Store doesn't work either. I can't sign in. When I create a new account, I can't download any apps. (I get a "We could not complete your purchase. Unknown Error.") Nor can I sign out. I read that webkit is the same under the hood for both Safari and The App Store so maybe they are related.
Here's what I have tried:
- Deleting, re-downloading, and reinstalling Safari.
- Deleting .plists from Preferences and Safari folders in my Library.
- Checking Proxies settings (none set)
- Removing third party virus software (Didn't have any. I don't have FruitMenu or Application Enhancer either)
- No parental controls are set
- I've tried a whole bunch of other suggestions, from deleting com.apple.whatever files to repairing permissions, to resetting account permissions.
I'm using OS 10.7.5 and Safari 6. Firefox 15.0.1 and Chrome 22.0.1229.94 are fine. I have a separate MacBook pro with the same proxy settings and Safari settings that works just fine.
Please send help. I know it's something simple. I just want to find it so I can punch it in the face.

Did you log out after moving com.apple.LaunchServices.plist?
If you did, proceed as below.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag — do not type — the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
You can then quit Terminal.

I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet. I get a dialogue box saying the QuickTime plugin has failed. I have tried to download the latest plugin but this doesn't work. Can anyone help?

I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?

Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

Open InDesign CS4 files in CS4 in Windows 7

Hi!
I want to open InDesign CS4 files in in InDesign CS4 but it opens with InDesign CS3. What can I do?
I also tried 'open with' by right clicking and select a default program but that didn't work for me. I also downloaded registry files from 'Windows 7 forum' to restore registry settings of 'open with', even that didn't work.
How can I manually change registry settings to open ID CS4 files in IDCS4?
Please help me!
I'm weird of manually dragging and droping inDesing files to inDesign program window.
Should I uninstall IDCS3 and reinstall it?
Thanks.

Did you install CS3 after CS4?
In any event, you might want to try this:
http://www.rorohiko.com/wordpress/downloads/lightning-brain-soxy/
Bob

Cannot open any inDesign CS4 files, "import failed"

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