Cannot open check image in bank account

Hello,
I can no longer open my check image on my bank account to view cleared checks. I followed all other options (automatically open, exceptions etc.) I also have lost my yahoo tool bar. I updated my Firefox to 20.0.1 and that solved the problem momentarily but now the problems have returned.
I also contacted my bank and they see no problems.
Thank you for your help,
Tom

Are this PDF files?
Current Firefox versions have enabled a built-in PDF Viewer that doesn't have all features that other PDF readers like the Adobe Reader have or may not function properly otherwise.
You can change the action for Portable Document Format (PDF) from Preview in Firefox to use the Adobe Reader or set to Always Ask in "Firefox > Options/Preferences > Applications".
You can set the pdfjs.disabled pref to true on the <b>about:config</b> page to disable the build-in PDF viewer.
You can check the value of the plugin.disable_full_page_plugin_for_types pref on the about:config page and remove the application/pdf part if present or reset the pref to the default via the right-click context menu.
See also:
*https://support.mozilla.org/kb/view-pdf-files-firefox-without-downloading-them

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