Cannot open copy of InDesign CC document located on a network server

Adobe InDesign CC Mac v 9.2.1
We have always had the possibility to «Open Copy» of InDesign documents which is in use by another user by using the option «Open Copy» in the Open-dialog.
After upgrading to InDesign CC last week (currently v 9.2.1) we are now not longer able to open a copy of files in use, neither duplicate the file in Finder.
When we try to open a copy we get this error message:
«This file is already open by another user or another application. This file may be stored on a network server and cannot be opened until the other user closes it.»
This is extremly irritating, and we spend a lot of time in closing files, duplicate them and open the copy manually. This has never been a problem until this CC version.
I assume this is i a bug from Adobe, and that it will be fixed soon! I hope not this is a «new feature»!
Annyone experienced the same problem and found a fix/workaround for it? Please...
Jan Thore
Mediateam, Norway

Tried AFP and SMB on Mac (Windows server running Extremezip). Also doesn't work from a Windows PC-we get the same error.
A previous post from an Adobe staff member indicated this was a known InDesign issue. We (and it looks like a few others) were looking for a fix.
Thanks!

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