Cannot Open Crystal Report

Dear All,
We set crystal report group and assign all crystal report for each group.  When they try to run the report, there's an error message: "you're not authorize to view or print this report".
How do we solve this problem?
Thanks and Regards,
Lailus

Dear Gordon,
I've been through those process, create user group, assign users to the group and assign CR report to the group.
Btw, user type is normal user not super user.
Regards,
Lailus

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