Cannot open document when emailed to someone.

I was using LibreOffice and it was working fine as far as opening files on my computer, but when I sent an email with a document using LibreOffice, the person on the other end can't open it. So, I downloaded OpenOffice and tried using that and still the same problem. The person that I sent the email to can't open the file. When I had my older iMac I had no problem emailing things to people.
Help appreciated. Thanks

I use OpenOffice from time to time and there is an option to save as an Office file with word porcessor, spreadsheet or presentation files (.doc, .xls and .ppt.)
Anyone using Office 2003, 2007, 2010 or 2013 will need to open it in "compatibility mode", but it WILL open. Office 2008 and 2011 for Mac should open it with no problem.

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Cannot open document because Office keeps trying to sign in to Office 365 with the wrong account

Problem: I cannot open Office documents from SharePoint on Office 365 because Office tries to sign in with my Microsoft account instead of my Office 365-account.
History
When we started the project, I did not have an Office 365-account yet for the organization I was working for. To get temporary access to SharePoint a colleague invited me on my Microsoft Account to gain access to SharePoint. This worked fine and I
was able to access SharePoint. A few days later I received my official Office 365 account, so I also got e-mail etc. Because I now have an official Office 365 account, we removed my Microsoft Account from SharePoint. So now I only have access to SharePoint
with my Office 365 account.
The problem is that I can no longer open documents in Office. In the web version everything works fine, but if I want to open a document in for example Word, it says the document cannot be opened. Sometimes it shows a screen which says "Something
went wrong". If I click through to go back to the website, it show me that it tried to login with my Microsoft Account and that this account does not have access to the site. It suggests to sign out and login with a different account, but this leads to
a page that does not exist. I cannot figure out how to make Word use my Office 365 account.
What I have already tried
-Remove all my browser history and temporary files
-Add Office 365 as a connected service in Office. I can sign-in with my Office 365 account and the location is added, but I still cannot open documents.
-Tried a different pc. But because Office syncs al my settings, I got the same problem on all my pc’s.
-Removed all my Windows credentials via the credential manager in the control panel. If I also remove the credentials for my Microsoft Account, Office cannot sign in anymore. At this point, if I try to access SharePoint, it asks me for my credentials
and I have access to the documents. However, if I restore my Microsoft Account in Office again by entering my password, the problem is back.
-As a work around I can add my Office 365 account as a separate Office account. I have access then, but it is really annoying because every time I want to open a document, I have to open Word, switch accounts, close Word and open the document. It is
not capable of automatically selecting the account to use.
Conclusion and question
I have also worked with other Office 365 organizations which I can easily add to the connected services in Office and they work fine. So somehow Office has linked my Microsoft Account to this organization of Office 365 and it refuses to use the correct
account. Does anybody know how to unlink my Microsoft Account from this Office 365 organization so that I can use the correct account?

Try these steps from the source linked below:
Stop connecting to a connected account
You can stop connecting to a connected email account in Outlook Web App by removing the connection.
In Outlook Web App, click Settings >
Options > Account > Connected accounts.
Under Account Name, select the account you want to stop connecting to.
Click Delete to remove the connection.
Click Yes in the dialog box to confirm that you want to stop connecting to the account.
http://office.microsoft.com/en-us/support/connected-accounts-HA102836325.aspx

Created help file either won't open or opens blank when emailed or copied for another user to see it.

Created help file either won't open or opens blank when emailed or copied for another user to see it.
Our HR person made a help file she wants to email to someone or copy to a network share.
-If she emails it the other person cannot open it.
-If she copies it even from her desktop where she saved it to the folder with all the other files, it opens blank.
Any help would be appreciated.

I think they must be swapping out .html for .chm in DW or something. What the OP describes sure sounds like what happens when you do that.
@dfiore27101
DW doesn't support .chm file types. Adding the extension doesn't compress the images into the file to create a true .chm.
Adding .chm will make a perfectly good .html file stop displaying in DW though.
An easier way to send someone .html help files would be to archive their folder as a .zip then email the .zip. The recipient would then need to extract the archive to view the files in their browser.
I don't know of any way to create real .chm files in DW.

Cannot open document (Error: INF)

We have migrated reports from version Business Objects 6.5.1 to Business Objects XI 3.1 SP2. We have been receiving sporadic 'Cannot open document (Error: INF)' now and again whenever you open Desktop Intelligence reports using Infoview. Have any other users come across this issue using BOXI 3.1 SP2. I do not believe that this issue occurred on SP1.
This error is very frustrating.
I have browsed various forums and implemented changes which have had no effect whatsoever including the SAP Marketplace.
We are also receiving SetPrompts Failed errors. When a report is opened in Infoview and you refresh a report, a blank dialog appears with a red cross. if you refresh the report again then the SetPrompts Failed error appears. I have evene made changes according to article 1364437 based on this error and this has not resolved the issue.
Regards
Dipendra

We're on BOXI3.1 SP2 aswell and we have had the same sporadic issue - Cannot open document for Deski reports. This is causing some serious concern amongst our users over system stability.
You can recreate the situation by shutting down the InputFileRepository server and you get the same message. I've noticed that when this happens there is a mesage in the fcproc log file 'm_repFileMgr.Download failed'
My theory is that there may be some congestion in linking between the desktopintelligence server and the inputfilerepository. In addition, we had some logging on the fileserver and at the time of the error there was no mention of the report that failed or any error. We contacted SAP about this but did not get a satisfactory response. There were some heavily utilised DESKi reports which we managed to convert to Webi to take the load off and we also dropped the timeout to 20 minutes (not brilliant but it did mean that if we got the message the users wouldn't have to wait too long before it was resolved in case they couldn't get hold of IT).
I also upped the parameter for Maximum Retries for File Access in case it was having problems getting the file.
The result of this was that the error appeared to go away... until yesterday!!!
Any further insights welcome.

Cannot open document (Error: INF) / Session is closed (Error: INF )

SAP BO XI3.1
last time I face this one but suddenly disappear during testing, now we once again face this issue. As all users are member of group 'EveryOne' if we add any user membership to administrator group / master group this error resolved for this user.but that is not proper solutions, so far i m unable to find the rights which is lacking to all user for these report which are available in each user infoview and causing these errors while viewing.
Open Document error message:
While viewing Web Intelligence reports
[Session is closed (Error: INF )|http://yfrog.com/0cwebirightsp|Session is closed (Error: INF )]
While viewing Desktop Intelligence reports
[Cannot open document (Error: INF )|http://yfrog.com/mjdeskirightsp|Cannot open document (Error: INF )]

You might need to give read rights to the folder and category this report belongs to???
If the problem is fixed when the user who is viweing is an administrator, this means there is insufficient privileges for the other users.

"Cannot open document. (Error: INF) Deski docs in WEBI not opening

Our users are receiving the following error within WEBI when oppening DESKI documents. "Cannot open document. (Error: INF). WEBI files open fine, DESKI files do not.
I want to break something.
Any ideas? Many thanks

We are also having the same issue - personal (i.e. my favorite) Webi documents saved prior to today cause the error: Value Cannot be Null (Error:INF). New Webi documents or documents in the corporate repository are functioning properly.
Any ideas on how to fix issue is greatly appreciated.
Thank you

Any way to password protect pdf document when emailing?

Is there any way to password protect an adobe document when emailing like you would a word document?

Hi bcanino,
You can apply security to a PDF using Acrobat (apply an Open Document password, a Document Permissions password, or both). For more information, see PDF passwords, protected PDF, file permissions | Adobe Acrobat XI
I hope that helps.
Best,
Sara

Cannot open documents with 10.0

Just downloaded 10.0 & now I cannot open any scans, email attachments, etc. I need to download 9.4 can anyone help?

'arch' is set as the alias for localhost. I never entered 'arch' anyway, that's just what the error said.
e: I tried ssh-ing into a X session on another laptop running an Ubuntu live CD. I can ssh into it normally, but when I run 'xinit -e ssh -XCT [email protected] gnome-session -- :1' it just starts a new X session on ctrl+alt+F8 using my startx file, rather than the one on the other computer.
Last edited by Yes (2008-07-11 19:17:28)

HT1277 I cannot open the new email icon for 10.6.8 and the latest secrtoy update. My old "Stamp" icon email won't let me in either indicating that the new OS version doesn't work. Please help

I cannot open the new email icon for 10.6.8 including the latest security update. My old "Stamp" icon email won't let me in either indicating that the new OS version doesn't work. Please help. I have spend over 4 hours installing and reinstalling updates, etc. and I don't know where to go from here.....

Mac OS X v10.6: Mail.app won’t open, or "You can't use this version of Mail…" alert after installing Security Update 2012-004:
http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US
Fellow user Grant Bennet-Alder offers this solution:
Some users have reported this problem if the Mail Application has been moved out of the top-level /Applications folder, or duplicated in another location.
When the Security Update is done, the old version of Mail is disabled.
The solution has been to:
1) make certain Mail is in the /Applications folder
2) There is no other copy anywhere else.
3) Once steps 1 and 2 have been done, Manually download and re-apply the Security Update (2012-004) by hand.
Security Update 2012-004 (Snow Leopard)
If the Mail.app has been LOST, it can be re-installed by applying the 10.6.8 version 1.1 combo update. But this update is quite large and it is usually not necessary:
Mac OS X 10.6.8 Update Combo v1.1

Cannot open my Verizon email!

At work, I am sitting behind an Actiontec MI 424-WR Rev. D router, and I cannot open my emails from Verizon Central. I can log into my account and I see my emails, but when I click on one, it never opens. I finally get this message: "The page cannot be displayed."
I cannot open my emails from any work computer sitting behind the router. When I go home, I have the same setup (Actiontec router with Verizon FIOS), and I have no problems accessing and opening my emails.
I noticed that when at work, I click on an email, the system re-directs to Verizon's email server (netmail.verizon.net). This is where the problem lies, I think, for it takes for ever trying to find the email server.
Why is it that it can find the email server outside of my work building, but not inside it?
I thought it was a DNS problem. But my DNS entries look fine-on my workstations and on the router's configuration, and I can ping them. NOTHING HAS CHANGED IN MY WORK ENVIRONMENT. My email was working find until Wednesday morning.
I have checked every configuration there is. There has to be a cause and a solution. Help me out here somebody-thanks in advance.

I am the Network Administrator, and no group policies are in effect. In fact, all computers at work are part of a Workgroup. We are not even in a Domain and AD environment, so it is pretty straight forward.
Monday and Tuesday of this week, my email was working fine. In fact, it has worked with the same router settings and network setup since June 2008. Nothing has changed, other then on Wendesday, I could not open my emails-I can log into Verizon central. I can see my emails, but cannot open them when I click on one.
Thanks for your insights.

Itunes document manager pro will not open a document with .cwk extension. It will catch the document then error message states that it cannot open document. Can anyone tell me what Im doing wrong?

Itunes document manager pro will not open a document with .cwk extension. It will catch the document then error message states that it cannot open document. Can anyone tell me what Im doing wrong?

Forgive my ignorance but I have never hear of iTunes Document Manager Pro. If you mean Document Manager Pro, i was able to find that. Back to your problem, have you tried opening one of those files in the iOS iWorks apps? Form the quick read that I did about this, .cwk files can be opened by Pages, Numbers or Keynote, depending on what type of document that it is and those files can be read by Document Manager Pro, after properly saving them. I don't see that you can go directly from the .cwk file in Document Manager Pro without converting them first.
I took a very quick look at the app, so I may be a missing something about its capability.

My ipad is hang, display black screen and i cannot open it when I touch around screen. Why is my ipad as this ?

I have just buy a ipad. But I am using chrome browser, I touch around screen for into mutiltasking then it is hang, turn off screen and I cannot open it again. Please, someone can explain for me ?

Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

How to automatically open last opened document when Reader launches?

How to automatically open last opened document when Reader launches?

Install this Add-on:
*'''''New TabURL''''': http://sogame.awardspace.com/newtaburl/
*then set the options in Add-ons > Extensions > New TabURL > Options
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

CANNOT OPEN DOCUMENTS ON T/X

Yesterday I tried to soft reset my T/X in order to operate my wireless keyboard. After successful soft reset, I cannot open documents (all other applications open without any problems). I get/go to the page to reset time and date (normal procedure via owners manual) but everytime I touch the screen for documents, I get the palm reset process (like I am stuck in a "do loop").
I tried to hot sync this morning to remedy the problem but to no avail. I still have the problem of the soft reset "do loop"
What do I need to do in order to get my T/X to allow me to open documents?
I use Windows XP Pro on my home computer if that matters
v/r
Don
Post relates to: Palm TX

Hello Don, I'd suggest you reinstall the files for Docs To Go onto your TX. Open the desktop version of the program on your computer, and look for Tools/Options/Reinstall Handheld files. (It's in that general area - I don't have a computer in front of me with DTG installed).
Next HotSync will install clean copies of the DTG files. See if you can then open the program withour resetting.
WyreNut
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I cannot open FF when I click on the desk top icon.

I cannot open FF when I click on the Icon. I have reinstalled it, and done everything that I know ot do. I have restored my computer to a earlier date. I can get to Gmail through E-, but cannot open FF.

It's possible that the desktop shortcut is corrupt. To create a new one, please follow these steps.
#Right click the existing shortcut and go to Properties.
#Then click the button called ''Find Target'' which will take you to '''firefox.exe'''.
#Delete the existing desktop shortcut.
#Right click and hold down the right mouse button while you drag firefox.exe out of its folder and onto the desktop. When you let go of the right mouse button, you'll get a menu. Choose '''Create Shortcut Here'''.
I believe the "Find Target" button has changed in Windows 7, but I can't recall what it's called now.

Cannot open document when emailed to someone.

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