CANNOT OPEN DOCUMENTS ON T/X

Yesterday I tried to soft reset my T/X in order to operate my wireless keyboard. After successful soft reset, I cannot open documents (all other applications open without any problems). I get/go to the page to reset time and date (normal procedure via owners manual) but everytime I touch the screen for documents, I get the palm reset process (like I am stuck in a "do loop").
I tried to hot sync this morning to remedy the problem but to no avail. I still have the problem of the soft reset "do loop"
What do I need to do in order to get my T/X to allow me to open documents?
I use Windows XP Pro on my home computer if that matters
v/r
Don
Post relates to: Palm TX

Hello Don, I'd suggest you reinstall the files for Docs To Go onto your TX. Open the desktop version of the program on your computer, and look for Tools/Options/Reinstall Handheld files. (It's in that general area - I don't have a computer in front of me with DTG installed).
Next HotSync will install clean copies of the DTG files. See if you can then open the program withour resetting.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Similar Messages

Cannot open document (Error: INF)

We have migrated reports from version Business Objects 6.5.1 to Business Objects XI 3.1 SP2. We have been receiving sporadic 'Cannot open document (Error: INF)' now and again whenever you open Desktop Intelligence reports using Infoview. Have any other users come across this issue using BOXI 3.1 SP2. I do not believe that this issue occurred on SP1.
This error is very frustrating.
I have browsed various forums and implemented changes which have had no effect whatsoever including the SAP Marketplace.
We are also receiving SetPrompts Failed errors. When a report is opened in Infoview and you refresh a report, a blank dialog appears with a red cross. if you refresh the report again then the SetPrompts Failed error appears. I have evene made changes according to article 1364437 based on this error and this has not resolved the issue.
Regards
Dipendra

We're on BOXI3.1 SP2 aswell and we have had the same sporadic issue - Cannot open document for Deski reports. This is causing some serious concern amongst our users over system stability.
You can recreate the situation by shutting down the InputFileRepository server and you get the same message. I've noticed that when this happens there is a mesage in the fcproc log file 'm_repFileMgr.Download failed'
My theory is that there may be some congestion in linking between the desktopintelligence server and the inputfilerepository. In addition, we had some logging on the fileserver and at the time of the error there was no mention of the report that failed or any error. We contacted SAP about this but did not get a satisfactory response. There were some heavily utilised DESKi reports which we managed to convert to Webi to take the load off and we also dropped the timeout to 20 minutes (not brilliant but it did mean that if we got the message the users wouldn't have to wait too long before it was resolved in case they couldn't get hold of IT).
I also upped the parameter for Maximum Retries for File Access in case it was having problems getting the file.
The result of this was that the error appeared to go away... until yesterday!!!
Any further insights welcome.

Cannot open document because Office keeps trying to sign in to Office 365 with the wrong account

Problem: I cannot open Office documents from SharePoint on Office 365 because Office tries to sign in with my Microsoft account instead of my Office 365-account.
History
When we started the project, I did not have an Office 365-account yet for the organization I was working for. To get temporary access to SharePoint a colleague invited me on my Microsoft Account to gain access to SharePoint. This worked fine and I
was able to access SharePoint. A few days later I received my official Office 365 account, so I also got e-mail etc. Because I now have an official Office 365 account, we removed my Microsoft Account from SharePoint. So now I only have access to SharePoint
with my Office 365 account.
The problem is that I can no longer open documents in Office. In the web version everything works fine, but if I want to open a document in for example Word, it says the document cannot be opened. Sometimes it shows a screen which says "Something
went wrong". If I click through to go back to the website, it show me that it tried to login with my Microsoft Account and that this account does not have access to the site. It suggests to sign out and login with a different account, but this leads to
a page that does not exist. I cannot figure out how to make Word use my Office 365 account.
What I have already tried
-Remove all my browser history and temporary files
-Add Office 365 as a connected service in Office. I can sign-in with my Office 365 account and the location is added, but I still cannot open documents.
-Tried a different pc. But because Office syncs al my settings, I got the same problem on all my pc’s.
-Removed all my Windows credentials via the credential manager in the control panel. If I also remove the credentials for my Microsoft Account, Office cannot sign in anymore. At this point, if I try to access SharePoint, it asks me for my credentials
and I have access to the documents. However, if I restore my Microsoft Account in Office again by entering my password, the problem is back.
-As a work around I can add my Office 365 account as a separate Office account. I have access then, but it is really annoying because every time I want to open a document, I have to open Word, switch accounts, close Word and open the document. It is
not capable of automatically selecting the account to use.
Conclusion and question
I have also worked with other Office 365 organizations which I can easily add to the connected services in Office and they work fine. So somehow Office has linked my Microsoft Account to this organization of Office 365 and it refuses to use the correct
account. Does anybody know how to unlink my Microsoft Account from this Office 365 organization so that I can use the correct account?

Try these steps from the source linked below:
Stop connecting to a connected account
You can stop connecting to a connected email account in Outlook Web App by removing the connection.
In Outlook Web App, click Settings >
Options > Account > Connected accounts.
Under Account Name, select the account you want to stop connecting to.
Click Delete to remove the connection.
Click Yes in the dialog box to confirm that you want to stop connecting to the account.
http://office.microsoft.com/en-us/support/connected-accounts-HA102836325.aspx

Itunes document manager pro will not open a document with .cwk extension. It will catch the document then error message states that it cannot open document. Can anyone tell me what Im doing wrong?

Itunes document manager pro will not open a document with .cwk extension. It will catch the document then error message states that it cannot open document. Can anyone tell me what Im doing wrong?

Forgive my ignorance but I have never hear of iTunes Document Manager Pro. If you mean Document Manager Pro, i was able to find that. Back to your problem, have you tried opening one of those files in the iOS iWorks apps? Form the quick read that I did about this, .cwk files can be opened by Pages, Numbers or Keynote, depending on what type of document that it is and those files can be read by Document Manager Pro, after properly saving them. I don't see that you can go directly from the .cwk file in Document Manager Pro without converting them first.
I took a very quick look at the app, so I may be a missing something about its capability.

Cannot open document (Error: INF) / Session is closed (Error: INF )

SAP BO XI3.1
last time I face this one but suddenly disappear during testing, now we once again face this issue. As all users are member of group 'EveryOne' if we add any user membership to administrator group / master group this error resolved for this user.but that is not proper solutions, so far i m unable to find the rights which is lacking to all user for these report which are available in each user infoview and causing these errors while viewing.
Open Document error message:
While viewing Web Intelligence reports
[Session is closed (Error: INF )|http://yfrog.com/0cwebirightsp|Session is closed (Error: INF )]
While viewing Desktop Intelligence reports
[Cannot open document (Error: INF )|http://yfrog.com/mjdeskirightsp|Cannot open document (Error: INF )]

You might need to give read rights to the folder and category this report belongs to???
If the problem is fixed when the user who is viweing is an administrator, this means there is insufficient privileges for the other users.

"Cannot open document. (Error: INF) Deski docs in WEBI not opening

Our users are receiving the following error within WEBI when oppening DESKI documents. "Cannot open document. (Error: INF). WEBI files open fine, DESKI files do not.
I want to break something.
Any ideas? Many thanks

We are also having the same issue - personal (i.e. my favorite) Webi documents saved prior to today cause the error: Value Cannot be Null (Error:INF). New Webi documents or documents in the corporate repository are functioning properly.
Any ideas on how to fix issue is greatly appreciated.
Thank you

Cannot open documents in "PAGES" app since updating software. can anyone help???????

cannot open documents in "PAGES" app since upgrading from original ipad 3 software to 7.1.2. can anyone offer suggestions please?

Generally, you are more likely to get an answer if you post in the iWork for iOS forum at
https://discussions.apple.com/community/app_store/iwork_for_ios
 Cheers, Tom

Cannot open document from iCloud anymore

Hello:
When trying to open a document I edited last week, this morning Pages for iCloud refuses to open the document on my mac. The document is simply grayed out. I can use the menu to duplicate it, which then results in an error: The operation can’t be completed because an item is being modified.
On the iPhone I cannot open it either.
Using icloud.com beta it's also impossible to open, the app will tell me: "You need a newer version of Pages for iCloud to open this document.".
How can I open this again? I'm very nervous about loosing this document.
Thanks,
Sebastian

Hi,
Based on the error message, I recommend to verify the things below:
1. Check the permission of your account on the documents and the library.
2. Check if the library has set the Information Rights Management(IRM).
Please go to the library settings > Information Rights Management under Permissions for Management.
https://support.office.microsoft.com/en-us/article/Apply-Information-Rights-Management-to-a-list-or-library-3bdb5c4e-94fc-4741-b02f-4e7cc3c54aa1?CorrelationId=77e3484e-beb9-4d73-9e06-90bea5206f0d&ui=en-US&rs=en-US&ad=US
3. Does this issue occur with all the libraries and documents in the site? Please add your account as site collection administrator and then check the results.
Thanks,
Victoria
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Victoria Xia
TechNet Community Support

Cannot open document from SharePoint site

Hi All,
Randomly, I got this error when I trying to open a document from SharePoint sites like 'https://sharepoint.partners.extranet.***.com/'. When issue happend, all document cannot be opened from this
site. Here is the Error message snapshot:
'sorry, we cannot open 'https://..... ' because the server isn't responding'
Notes:
1) The issue only happend to this site and it's children sites.
2) If you click the button 'Try Again', the issue will be fixed, but later (several hours/days), the same issue happend again.
3) When issue happenend, other accounts can still open the files. The same account can open docs as well from other machines. But the issue is not related to this account and this machine because I can repro the issue from other machines.
The issue happend more than 1 year, if you can share something insight that will very helpful. Thank you!

Hi,
Please add the URL of the SharePoint site to the list of trusted sites in your browser and check if that helps.
Cheers,
Daniel
Daniel Bugday
Microsoft Community Answerer, Member of Microsoft Extended Expert Team, MCT, MCTS/MCPD SharePoint 2007/2010, SQL MCDBA, MCSE
Blog: SharePoint By Bugday
Contact:
Please remember to mark your question as "answered" if this solves your problem

Cannot open document from library or mapped drive.

When attempting to open a document from a SharePoint library the document hangs cannot open. If I open the library in explorer view I see the file but when trying to open it also hangs.   When I try to download a copy I do get a correlation id
which I can find in the logs.
Current SharePoint 2013 version: 15.0.4571.1502
Current SQL server: 11.0.5058
Log output:
Name=Request (GET:http://dmdbsp:80/it/DB/_layouts/15/download.aspx?SourceUrl=%2Fit%2FDB%2FPublic%20Documents%2FHosting%20Services%2FSQL%20Server%202005%20Installation%2Edocx&FldUrl=&Source=http%3A%2F%2Fdmdbsp%2Fit%2FDB%2FPublic%2520Documents%2FForms%2FAllItems%2Easpx%3FRootFolder%3D%252Fit%252FDB%252FPublic%2520Documents%252FHosting%2520Services%26FolderCTID%3D0x012000EA6B71785500594EBB4FF7FBDCB0BF3E%26View%3D%257BA53719D8%252D0DAB%252D443D%252D9201%252DC147F6DC1DAF%257D%26InitialTabId%3DRibbon%252ERead%26VisibilityContext%3DWSSTabPersistence)
Non-OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|ccc_nt\xxxxx, ClaimsCount=83
Site=/
SPShareByLinkHandler.Initialize : Not a ShareByLink request - missing access token
Download.OnLoad : This is not a ShareByLink request. Ensure user is authenticated and download the file.
UserAgent not available, file operations may not be optimized.
    at Microsoft.SharePoint.SPFileStreamManager.CreateCobaltStreamContainer(SPFileStreamStore spfs, ILockBytes ilb, Boolean copyOnFirstWrite, Boolean disposeIlb)
    at Microsoft.SharePoint.SPFileStreamManager.SetInputLockBytes(SPFileInfo& fileInfo, SqlSession session, PrefetchResult prefetchResult)
    at Microsoft.SharePoint.CoordinatedStreamBuffer.SPCoordinatedStreamBufferFactory.CreateFromDocumentRowset(Guid databaseId, SqlSession session, SPFileStreamManager spfstm, Object[] metadataRow, SPRowset contentRowset, SPDocumentBindRequest&
dbreq, SPDocumentBindResults& dbres)
    at Microsoft.SharePoint.SPSqlClient.GetDocumentContentRow(Int32 rowOrd, Object ospFileStmMgr, SPDocumentBindRequest& dbreq, SPDocumentBindResults& dbres)
    at Microsoft.SharePoint.Library.SPRequestInternalClass.GetFileAsStream(String bstrUrl, String bstrWebRelativeUrl, Boolean bHonorLevel, Byte iLevel, OpenBinaryFlags grfob, String bstrEtagNotMatch, Object punkSPFileMgr, Boolean bHonorCustomIrm,
IrmProtectionParams fileIrmSettings, UInt32& pdwVirusCheckStatus, String& pVirusCheckMessage, String& pEtagNew, String& pContentTagNew, SPFileInfo& pFileProps)
    at Microsoft.SharePoint.Library.SPRequestInternalClass.GetFileAsStream(String bstrUrl, String bstrWebRelativeUrl, Boolean bHonorLevel, Byte iLevel, OpenBinaryFlags grfob, String bstrEtagNotMatch, Object punkSPFileMgr, Boolean bHonorCustomIrm,
IrmProtectionParams fileIrmSettings, UInt32& pdwVirusCheckStatus, String& pVirusCheckMessage, String& pEtagNew, String& pContentTagNew, SPFileInfo& pFileProps)
    at Microsoft.SharePoint.Library.SPRequest.GetFileAsStream(String bstrUrl, String bstrWebRelativeUrl, Boolean bHonorLevel, Byte iLevel, OpenBinaryFlags grfob, String bstrEtagNotMatch, Object punkSPFileMgr, Boolean bHonorCustomIrm, IrmProtectionParams
fileIrmSettings, UInt32& pdwVirusCheckStatus, String& pVirusCheckMessage, String& pEtagNew, String& pContentTagNew, SPFileInfo& pFileProps)
    at Microsoft.SharePoint.SPFile.GetFileStream(SPWeb web, String fileUrl, Boolean honorLevel, SPFileLevel level, OpenBinaryFlags openOptions, String etagNotMatch, SPFileStreamManager spMgr, SPFileRightsManagementSettings rightsManagementSettings,
Boolean throwOnVirusFound, SPVirusCheckStatus& virusCheckStatus, String& virusCheckMessage, String& etagNew, String& contentTagNew, SPFileInfo& fileprops)
    at Microsoft.SharePoint.SPFile.GetFileStream(OpenBinaryFlags openOptions, String etagNotMatch, String& etagNew, String& contentTagNew)
    at Microsoft.SharePoint.SPFile.OpenBinaryStream(SPOpenBinaryOptions openOptions, String etagNotMatch, String& etagNew)
    at Microsoft.SharePoint.ApplicationPages.Download.WriteFileInternal(String sourceUrl, SPFile file)
    at Microsoft.SharePoint.ApplicationPages.Download.OnLoad(EventArgs e)
    at System.Web.UI.Control.LoadRecursive()
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    at System.Web.UI.Page.ProcessRequest()
    at System.Web.UI.Page.ProcessRequest(HttpContext context)
    at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
    at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
    at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)
    at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)
    at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)
    at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
    at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
    at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
    at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
    at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
    at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
Spent 0 ms to bind 7106053 byte file stream
UserAgent not available, file operations may not be optimized.
    at Microsoft.SharePoint.SPFileStreamManager.CreateCobaltStreamContainer(SPFileStreamStore spfs, ILockBytes ilb, Boolean copyOnFirstWrite, Boolean disposeIlb)
    at Microsoft.SharePoint.SPFileStreamManager.SetInputLockBytes(SPFileInfo& fileInfo, SqlSession session, PrefetchResult prefetchResult)
    at Microsoft.SharePoint.CoordinatedStreamBuffer.SPCoordinatedStreamBufferFactory.CreateFromDocumentRowset(Guid databaseId, SqlSession session, SPFileStreamManager spfstm, Object[] metadataRow, SPRowset contentRowset, SPDocumentBindRequest&
dbreq, SPDocumentBindResults& dbres)
    at Microsoft.SharePoint.SPSqlClient.GetDocumentContentRow(Int32 rowOrd, Object ospFileStmMgr, SPDocumentBindRequest& dbreq, SPDocumentBindResults& dbres)
    at Microsoft.SharePoint.Library.SPRequestInternalClass.GetFileAsStream(String bstrUrl, String bstrWebRelativeUrl, Boolean bHonorLevel, Byte iLevel, OpenBinaryFlags grfob, String bstrEtagNotMatch, Object punkSPFileMgr, Boolean bHonorCustomIrm,
IrmProtectionParams fileIrmSettings, UInt32& pdwVirusCheckStatus, String& pVirusCheckMessage, String& pEtagNew, String& pContentTagNew, SPFileInfo& pFileProps)
    at Microsoft.SharePoint.Library.SPRequestInternalClass.GetFileAsStream(String bstrUrl, String bstrWebRelativeUrl, Boolean bHonorLevel, Byte iLevel, OpenBinaryFlags grfob, String bstrEtagNotMatch, Object punkSPFileMgr, Boolean bHonorCustomIrm,
IrmProtectionParams fileIrmSettings, UInt32& pdwVirusCheckStatus, String& pVirusCheckMessage, String& pEtagNew, String& pContentTagNew, SPFileInfo& pFileProps)
    at Microsoft.SharePoint.Library.SPRequest.GetFileAsStream(String bstrUrl, String bstrWebRelativeUrl, Boolean bHonorLevel, Byte iLevel, OpenBinaryFlags grfob, String bstrEtagNotMatch, Object punkSPFileMgr, Boolean bHonorCustomIrm, IrmProtectionParams
fileIrmSettings, UInt32& pdwVirusCheckStatus, String& pVirusCheckMessage, String& pEtagNew, String& pContentTagNew, SPFileInfo& pFileProps)
    at Microsoft.SharePoint.SPFile.GetFileStream(SPWeb web, String fileUrl, Boolean honorLevel, SPFileLevel level, OpenBinaryFlags openOptions, String etagNotMatch, SPFileStreamManager spMgr, SPFileRightsManagementSettings rightsManagementSettings,
Boolean throwOnVirusFound, SPVirusCheckStatus& virusCheckStatus, String& virusCheckMessage, String& etagNew, String& contentTagNew, SPFileInfo& fileprops)
    at Microsoft.SharePoint.SPFile.GetFileStream(OpenBinaryFlags openOptions, String etagNotMatch, String& etagNew, String& contentTagNew)
    at Microsoft.SharePoint.SPFile.OpenBinaryStream(SPOpenBinaryOptions openOptions, String etagNotMatch, String& etagNew)
    at Microsoft.SharePoint.ApplicationPages.Download.WriteFileInternal(String sourceUrl, SPFile file)
    at Microsoft.SharePoint.ApplicationPages.Download.OnLoad(EventArgs e)
    at System.Web.UI.Control.LoadRecursive()
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    at System.Web.UI.Page.ProcessRequest()
    at System.Web.UI.Page.ProcessRequest(HttpContext context)
    at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
    at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
    at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)
    at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)
    at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)
    at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
    at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
    at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
    at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)
    at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
    at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)

Hi,
Based on the error message, I recommend to verify the things below:
1. Check the permission of your account on the documents and the library.
2. Check if the library has set the Information Rights Management(IRM).
Please go to the library settings > Information Rights Management under Permissions for Management.
https://support.office.microsoft.com/en-us/article/Apply-Information-Rights-Management-to-a-list-or-library-3bdb5c4e-94fc-4741-b02f-4e7cc3c54aa1?CorrelationId=77e3484e-beb9-4d73-9e06-90bea5206f0d&ui=en-US&rs=en-US&ad=US
3. Does this issue occur with all the libraries and documents in the site? Please add your account as site collection administrator and then check the results.
Thanks,
Victoria
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Victoria Xia
TechNet Community Support

Office 2013 cannot open documents from SharePoint 2007 with IE 11.

Hei
One of my client cannot open word documents (office 2013) from SharePoint 2007 with IE11.
Are there any compatibility issues among Office 2013/SharePoint 2007/Internet Explorer 11?
Thanks in advance.

Hi
Did you receive any error message when you try to open the documents?
We recommend you start your Internet Explorer in compatibality mode, and follow the advice in the article below:
http://blogs.technet.com/b/asiasupp/archive/2011/06/13/error-message-quot-your-client-does-not-support-opening-this-list-with-windows-explorer-quot-when-you-try-to-quot-open-with-explorer-quot-on-a-sharepoint-document-library-in-office-365-site.aspx
In addition here's a thread for your reference:
http://social.technet.microsoft.com/Forums/en-US/3cbe6b22-e307-485b-a1af-1699cdf5ba86/office-2013-applications-are-not-able-to-open-sharepoint-2007
Thanks,
Tylor Wang
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Cannot open document on the cloud

I cannot open a document in pages stored on the cloud. I attempted to open on my Mac air in pages through the cloud and then could not access on my iPad or macair. I have tried rebooting the system and logging out of the cloud on both device. Help!

me too! have you tried checking your icloud storage?

Cannot open documents via doubleclick. must navigate thru folders

I am helping an elderly gentleman. Suddenly he finds that doubleclicking on an Appleworks document does not open it. He has to navigate through the Finder-which is slower and confuses him.
IF he reboots his Mac (iMac 17") everything again is ok and he can simply double click..
But then the problem returns and he cannot open the documents again unless he reboots.
Not sure what triggers the problem-it is not a corruption as the problem clears when reboot. Unless some sort of temporary cache or permission is involved?
Slight suspicion this is related to updated Fax software but not sure. (PageSender)
Has anyone had similar problem? Any known application conflicts?
Responses welcome ... and Happy Holidays

A couple of things might help. Whenever you do an update, & installing software can fall in this category, it's a good idea to do two maintenance tasks, one for the system (Repair Permissions) and one for AppleWorks (delete preferences). (Thanks to Barry for this way to format this very common answer.)
To Repair permissions in 10.4.x, launch Disk Utility, found in the Utilities folder in your Applications folder, click on First Aid, then on Repair Permissions.
To delete AppleWorks’ preference files, go to HD > Users > Library > Preferences. Find and delete the file com.apple.appleworks.plist. Find and open the folder AppleWorks in this Preferences folder, then delete all of the enclosed files (with the exception of the Button Bar Preferences if you have customized the Button Bars). AppleWorks will recreate the preference files as it needs them.
Partly because AppleWorks 6 is actually an OS 9 application carbonized to run in OS X, there can be some confusion between AppleWorks files & OS X because pre-OS X systems don't use file extensions.
Sometimes, merely "telling" OS X that AppleWorks is to open these files will work. Click a known AppleWorks document in the Finder to highlight it & choose Get Info from the File menu. In the Get Info box, click the triangle next to "Open With." Click on this drop-down menu & choose AppleWorks 6. If AppleWorks 6 is not a choice, choose "Other" & navigate to the AppleWorks 6 application. Now click the "Change" button under the text that asks if you want to open all documents like this with AppleWorks 6.
If that doesn't work consistently, you can add the .cwk extension to the file names. This user tip explains how you can add the extension to whole folders of files at a time.

Cannot open document

We have a Pages doc that seems to be hung. You cannot open on the MacBook and on the iPad it appears to be in a perpetual state of attempting to upload it.
How can I fix this?

Reboot your iPad.
Make certain you have the latest Pages 1.7.1 for IOS installed, and Pages '09 v4.3 on your MacBook.
In System Preferences > iCloud on your Mac, disable Documents & Data, Sign-out of iCloud, re-enable Documents & Data and sign back into iCloud.
Try accessing the same Pages file on the iPad first. Close it, and access it on OS X. I have had the same file opened on IOS and OS X and watched changes replicate within the open document in either direction.

Cannot open documents in new pages for iPad

cannot open any documents in new pages for iPad

Currently I'm quite disappointed about the update of Pages. I have realised that it happens after I've edited a Pages Document in iCloud and safed the new version, then I'm not able to edit the document on my iPad anymore. I don't even have to change anything in the document. It's just enough to open the document in iCloud then close it again and "ups", it's not possible to open anymore on the iPad. After that my document doesn't show the impression of the document anymore. The document has only the inkpot as symbol for it.
Where is the benfit of the cloud, when I can't use my documents after editing in the iCloud on my iPad anymore?
Even the suggested update (information of the message) doesn't bring a success. After starting the update nothing else happens.
iPad1, iOS 5.1

CANNOT OPEN DOCUMENTS ON T/X

Similar Messages

Maybe you are looking for