Cannot open download of Photoshop CC

After paying for Photoshop CC and being propmted to download, the message says "up to date" in 2 seconds.  However, I have no icon to launch the Photoshop CC. I am in limbo.

Hi LeeJay123,
Please refer the kb: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and try installing again.
Regards,
Romit Sinha

Similar Messages

  • I have Photoshop CS5, and use windows XP.  I cannot open Bridge from photoshop, whichI have done for years. When I am in Photoshop,when it opens, I always click on the bridge icon at the bottom of the screen, and it puts me into bridge. This is not happen

    I have Photoshop CS5, and use windows XP. I cannot open bridge from photoshop, which I have done for years.  When I am in Photoshop, when it opens, I always click on the bridge icon at the bottom of the screen and it puts me into bridge. This is not happening, the small wheel at the bottom of the screen just keeps spinning. Its like its stuck or caught in a loop. I can't get into bridge. I tried shutting down and starting up again but  the problem remains. Looking for help.  Dan

    Thanks for your response, I was able to open bridge from File-Browse in Bridge.  This worked, but was not able to go back to the way I always opened Bridge.  At least I could get to Bridge and go into Camera Raw. I never tried to open Bridge from the Start menu.  The odd thing about this is, it has happened before, and to get it "unstuck" and working again, I would shut down and restart again in a few minutes, and things would go back to normal.  This time it did not go back to normal after several attempts.  I shut down for about 3-4 hours, restarted, and it seems to be back to normal again. I am not sure if it's a problem that is getting worse each time it happens.       And yes I am using Mini Bridge in photoshop CS5.  Thank you for your help.  Dan

  • I cannot open downloaded files. The "Open" & "Open Containing Folder" options are grayed out, as well as the "Open" option. I have removed Kaspersky to sure.

    I cannot open downloaded files. The "Open" & "Open Containing Folder" options are grayed out. Cannot right-click on the files to open. File does not appear in the targeted folder. If "opened," the files provide an error message. Issue is primarily with MS Word.

    If "Open" and "Open Containing Folder" in the right-click context menu in the Download Manager window are grayed then that means that the file is no longer in the original download location.<br />
    It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.<br />
    Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.<br />
    See "Disable virus scanning in Firefox preferences - Windows"
    * http://kb.mozillazine.org/Unable_to_save_or_download_files

  • HT1386 Since updating to OS5 I cannot open downloaded podcasts on my iPad 2, indeed can't confirm If they have been downloaded. I see others have this problem but what is the solution?

    Since updating to OS5 I cannot open downloaded podcasts and can't confirm if they have actually been downloaded. They appear in the "more" list in iTunes music, but won't play. I hear others have this problem but what is the solution ?

    Install the Flex:Player App;  http://itunes.apple.com/app/flex-player/id451024857?alreadyRedirected=1&mt=8
    Then you can open the movies, keep tapping on them and choose Open in Flex:Player.

  • Cannot open Download, Cannot open Download

    I cannot open "Download" in Finder, Finder will automatically shut down if I click on the Download. Please help me

    Try going to Safari>preferences, set save downloads to desktop.(if the rop down sats other, click desktop) dtry download there, andthe installe is there. double click on the installer. Folow the prompts.i

  • Cannot Open PDF in Photoshop

    I have a PDF file that I cannot open in Photoshop (it works in the PDF viewer).
    The message is: "could not open x.pdf because it is not a Photoshop PDF file"
    I did try to open file type PDF generic but that did not work either. My first attempt was merely double-clicking on the file name.
    I am on Windows XP and using Photoshop 7.0
    Thanks

    I'm having the same problem opening a PDF in PS7.0.  I created the PDF in Acrobat 9 pro.
    The image I selected, copied & pasted from pdf to ps worked, but was too pixlated.
    You mentioned there might be a security setting in Acrobat 9 that might prevent me from opening it in PS7.0?
    If so, is there any way to turn that off so I can open that pdf I created in ps?
    I didn't have this problem when I had Acrobat 8 pro.

  • Cannot open Downloads since moving to iCloud

    Have never had this problem before iCloud.  Downloaded some things off the internet but cannot open them.  Any suggestions.
    Ruth Ann

    Everything o.k. now.  Just a hiccup I guess.

  • Cannot open : Error 2  Photoshop is Undefined

    When I try to open Bridge from Photoshop CS5, I get the message:
    Error 2 Photoshop is undefined
    Line: 1
    ->  photoshop.invokeBridge (false, false, '');

    Guess a little sleepy when I posted.  You need to hold down the ctrl key and start
    Bridge.  Some users have to click on Bridge
    icon and then IMMEDIATELY hold down the Crtl key.  Should get a
    reset window.
    The icon I am talking about is the desktop shortcut icon to open Bridge.

  • Cannot Install Adobe Updates / Cannot Open Files in Photoshop from LR

    Hi,
    I cannot seem to update the programs that show need to be updated. My computer shows I need to update Adboe Bridge CS5, Extension Manager, Photoshop CS5 and Camera Raw, but get the following error every time: "There was an  error downloading this update. Please quit and try again later."
    I figure this is part of the reason why I cannot edit a photo from Lightroom to Photoshop. When I try to edit in Photoshop, the program opens up but the image doesn't appear. When I try to open the image directly in Photoshop, I get the following error: "Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw."
    I assume the two issues are related, but how can I get past this if I can't update Camera Raw?
    I'm running on Yosemite and have Photoshop CS5 and LR 3.
    Thanks for any help!

    The updater for older versions don's work well, if at all, anymore. Update the manually:
    Adobe - Photoshop : For Macintosh : Adobe Photoshop 12.0.4 update for Adobe Photoshop CS5
    Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
    If you upgraded to Yosemite with CS5 installed, you may want to uninstall and re-install CS5 before doing the above. You can find the CS5 downloads here: Download CS5 products
    Benjamin

  • Cannot open bridge or photoshop

    Followed all instructions to install Photoshop. When I opened the program and went to Bridge, I receive the error message "Could not complete your request because it is not the right kind of document." I have to install CS2 and Photoshop online because my original Photoshop CS2 cannot be activated. I haven't used Photoshop for quite some time but would like to begin using it again. Can you help?

    I know it does help find a solution, but I have run across some older DNG's that will open in LR 2 but will not open in Bridge/CSR 4. (These are DNG's created by Scott Kelby for his LR 2 book - I have attached on to this post.)  I can open them first in LR and then tell LR to edit the image in Photoshop and it will open. I have not yet had the issue of LR not being able to open the DNG correctly. However, I may not have done a DNG conversion since I installed the 5.6 upgrade. When I get a chance I will go convert some CR2 files and see what happens.
    Mike
    I have uploaded one of Kelby's dng's that will not open in my desktop nor laptop Bridge/CSR 4 w/all updates. DNG 5.6 is unable to process them as well. It will import into LR. Other than that I cannot cause DNG's not to load into Bridge/CSR.
    Opps the file is too big. You can download it from here. Kelby's Technical Copy Editor told me she did not have the same problem. Weird. I hope you solve your problem.

  • Cannot open downloaded Zip

    I downloaded the Desktop Manager zip file from the website but when it's completed downloading - the file would not run itself - Said Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.
    But I'm using my personal computer! What gives?!?
    Please help. I am desparately wanting to update my Curve 4.2 to higher versions so I can download new apps. Thanks in advanced

    Your zip download is incomplete, download process was terminated.
    You may try to download again.
    So, you can update your device software online.
    Connect your device via USB-cable to the computer.
    Launch Internet Explorer
    Open this address: http://na.blackberry.com/eng/services/devices/
    Click on "Update Now"  button
    Do not disconnect your BlackBerry until the process finished.

  • Cannot open anything in photoshop or illustrator

    Hi
    In both programs i select File / Open and that opens up my Finder Window which shows me all my files on my desktop.
    That window appears on my screen for about 3 seconds before i can select open any files....
    I have uninstalled and reinstalled both programs through creative cloud and still having the same problem.
    There is no issue with any paticular file i am trying to open.... its the actualy finder WINDOW that dissapears.
    Occasionally photoshop will pop up a program error msg
    Please help me fix?

    ketzar,
    I believe this is one for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
    http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
    or for this specialized forum (where you may be able find the answer from previous threads),
    http://forums.adobe.com/community/download_install_setup

  • Cannot open downloaded Mac OS 10.6.7

    I downloaded Mac OS 10.67 tonight, a 498.9 Mb download, but when I try to open the .dmg file, a box opens which says "The following disk images couldn't be opened" and in the box, the software number and Reason: "Illegal Seek"
    I rebooted my Mac to see if it would make any difference, but no luck.
    Has anybody else had this problem? Is there a way to open this downloaded OS?
    Thank you for your time.
    Message was edited by: lotuspods: corrected the sentence to read "is there a way"

    Typically means either the disc image file is corrupt or there's a problem with your hard drive.  For the latter you can try the following:
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

  • Cannot find download for Photoshop CS5

    I own a copy of Photoshop CS5, but cannot download it off of the Adobe site. I've followed the guide instructing me to look inside the Orders for my account, but my order hisory is completely empty. I tried searching for  a download directly, but could only find CS6.

    follow all the directions to download: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

  • "first open Acrobat and accept the End User Agreement License" with black window? Cannot open downloaded PDFs

    I have CS5 installed and operating in my MacBook Pro since 2012.
    Several months ago, I ran not an issue where by, when trying to download PDFs from any website, I get the following back screen and message"
    "Before proceeding, you must first launch Adobe Acrobat and accept the End User License Agreement"
    The screen gives me no options to do this and, regardless of what I do, the same window with the same message opens…….
    Does anyone know how to address this? FYI. I can use Acrobat Pro 9 to assemble and create PDFs, this is the ONLY problem that I am dealing with.
    Thanks so much!
    Steve

    Hello Rave!
    Thanks for remembering me!
    No, I was never able to get this to work.
    What I found, however, is that I can view the pdfs normally if I use Firefox instead on my default, Safari…….not much of a fix BUT at least I can access the pdfs now……..I just don't understand why this seems to happen in Safari only………Safari is updated to the latest version via Software Update in Mac OS 10.7.5….
    Thanks again!
    Steve

Maybe you are looking for