Cannot open downloaded Microsoft Office 2011 on my Mac
I recently downloaded Microsoft Office 2011 on my Mac (running OS 10.6.8). I keep getting a message that says there is no application that can open the program. I have managed to get an image by trying to open the .dmg file in disk utility, but when I try again to install, it still says no application can open it. Disk utility says that the file looks "ok." I've checked with Microsoft and they say I ought to be able to open it. Is there anything I can do?
Most apps use the Installer.app located in /System/Library/CoreServices/ to open installers. Launch that manually, then drop the Office installer app on top of its Dock icon. If that doesn't work, Reinstall Mtn Lion, starting with the latest update, 10.8.5 COMBO update.
Similar Messages
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How do I fix formatting errors in Open Office after downloading Microsoft Office 2011 on my mac?
I have used Open Office for almost 2 years. I recently downloaded Microsoft Office 2011 and now, not only can I not use Open office due to formatting issues, I cannot read any of my documents that were saved in Open Office unless I open them in TextEdit or copy and paste into microsoft word. Does any know of any solutions to this problem?? I tried deleting Microsoft office but that did not fix the issue. This is my first mac... and I love Open Office and prefer it over microsoft...
Crabtree1234,
Try this:
Install LibreOffice (https://www.libreoffice.org/)
Open your OpenOffice document(s)
Do a "Save As" and choose "Word Document (.docx)"
Then try opening them in Word. LibreOffice is mostly the same as OpenOffce but LibreOffice has support for saving .docx files. Here is more about the crazy history of the relationship (http://en.wikipedia.org/wiki/LibreOffice).
This may or may not help with the formatting as any conversion of one document format to another is bound to cause issues.
Good luck. -
I've downloaded Microsoft Office 2011 and installed it, but i can't find it on my applications or open it up in my downloads. I can I get my microsoft up and running? - New to Mac
Did you actually run the installer? If so, there should be a Microsoft Office 2011 folder in your Applications folder. Have you checked there and confirmed that the folder does not exist? If it does not, try running the Office installer again. Note that if all you did is open the disk image file, you have to now go to the image (which looks like a drive in Finder) and then run the installer.
Regards. -
How can I get to install Microsoft Office 2011 in my Mac OS X 10.6.8 if when down to "writing package scripts" it fails ?
Contact Microsoft support and ask for help. You've paid for the kit, so installation-time support is part of the expectations. They'll probably suggest a Repair Permissions and a Verify Disk pass, both performed by booting the installation DVD and using Disk Utility from the Utilities menu item, and selecting those two repairs.
-
Cannot open Word in Office 2011 after upgrade to Mavericks
Hi,
Word is crashin while trying to open it. Error details as below:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-11-06 18:04:55 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.8.130913
Crashed Module Name: WLMGraphicsDevice
Crashed Module Version: 14.3.8.130913
Crashed Module Offset: 0x000165cf
Blame Module Name: WLMGraphicsDevice
Blame Module Version: 14.3.8.130913
Blame Module Offset: 0x000165cf
Application LCID: 1045
Extra app info: Reg=en Loc=0x0415
Crashed thread: 0
Thread 0 crashed:
# 1 0x04d5d5cf in _CreateFontA + 0x000001AB (WLMGraphicsDevice + 0x000165cf)
# 2 0x04d6278f in _GDIInit + 0x000004AA (WLMGraphicsDevice + 0x0001b78f)
# 3 0x04d5ba9d in _GetTextMetricsA + 0x0000006C (WLMGraphicsDevice + 0x00014a9d)
# 4 0x000a27c4 in __mh_execute_header + 0x000137C4 (Microsoft Word + 0x000137c4)
# 5 0x000a1a35 in __mh_execute_header + 0x00012A35 (Microsoft Word + 0x00012a35)
# 6 0x0009475e in __mh_execute_header + 0x0000575E (Microsoft Word + 0x0000575e)
# 7 0x000919aa in __mh_execute_header + 0x000029AA (Microsoft Word + 0x000029aa)
# 8 0x04d91c85 in __WlmMain + 0x00000061 (WLMKernel + 0x00004c85)
# 9 0x000910f5 in __mh_execute_header + 0x000020F5 (Microsoft Word + 0x000020f5)
# 10 0x000910a6 in __mh_execute_header + 0x000020A6 (Microsoft Word + 0x000020a6)
X86 Thread State:
eax: 0x00000000 ebx: 0x04d5d4fd ecx: 0x00000000 edx:0x00000000
edi: 0x78655960 esi: 0x00000000 ebp: 0xbff715c8 esp:0xbff71570
ss: 0x00000023 eip: 0x04d5d5cf cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010246
Thread 1:
# 1 0x97df4046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)
# 2 0x92991cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)
X86 Thread State:
eax: 0x00100170 ebx: 0x00001103 ecx: 0xb0080f9c edx:0x97df4046
edi: 0x9298dc69 esi: 0xb0081000 ebp: 0xb0080fc8 esp:0xb0080f9c
ss: 0x00000023 eip: 0x97df4046 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 2:
# 1 0x97df4992 in _kevent64 + 0x0000000A (libsystem_kernel.dylib + 0x00018992)
# 2 0x9c0c9556 in __dispatch_mgr_init + 0x00000000 (libdispatch.dylib + 0x00003556)
X86 Thread State:
eax: 0x00000171 ebx: 0xb00926a0 ecx: 0xb009267c edx:0x97df4992
edi: 0xb00926a0 esi: 0x9c0c97dd ebp: 0xb00926f8 esp:0xb009267c
ss: 0x00000023 eip: 0x97df4992 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 3:
# 1 0x97df4046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)
# 2 0x92991cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)
X86 Thread State:
eax: 0x00100170 ebx: 0x00001207 ecx: 0xb0114f9c edx:0x97df4046
edi: 0x9298dc69 esi: 0xb0115000 ebp: 0xb0114fc8 esp:0xb0114f9c
ss: 0x00000023 eip: 0x97df4046 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 4:
# 1 0x97df4046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)
# 2 0x92991cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)
X86 Thread State:
eax: 0x00100170 ebx: 0x00003a1f ecx: 0xb0196f9c edx:0x97df4046
edi: 0x9298dc69 esi: 0xb0197000 ebp: 0xb0196fc8 esp:0xb0196f9c
ss: 0x00000023 eip: 0x97df4046 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 5:
# 1 0x97df3b76 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00017b76)
# 2 0x90c20e66 in _sleep$UNIX2003 + 0x0000002D (libsystem_c.dylib + 0x0007be66)
# 3 0x027c8992 in _MerpCreateSession + 0x00000B3F (merp + 0x00003992)
# 4 0x027c805e in _MerpCreateSession + 0x0000020B (merp + 0x0000305e)
# 5 0x027c7fe9 in _MerpCreateSession + 0x00000196 (merp + 0x00002fe9)
# 6 0x027c9586 in _MerpCreateSession + 0x00001733 (merp + 0x00004586)
# 7 0x9298c5fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)
# 8 0x9298c485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)
# 9 0x92991cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)
X86 Thread State:
eax: 0x0000014e ebx: 0xb0218ad8 ecx: 0xb0218a6c edx:0x97df3b76
edi: 0x90c20f8e esi: 0xb0218ad0 ebp: 0xb0218ab8 esp:0xb0218a6c
ss: 0x00000023 eip: 0x97df3b76 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 6:
# 1 0x97df4046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)
# 2 0x92991cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)
X86 Thread State:
eax: 0x00100170 ebx: 0xa0545190 ecx: 0xb029af9c edx:0x97df4046
edi: 0x9298dc69 esi: 0xb029b000 ebp: 0xb029afc8 esp:0xb029af9c
ss: 0x00000023 eip: 0x97df4046 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 7:
# 1 0x97df4046 in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00018046)
# 2 0x92991cce in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00006cce)
X86 Thread State:
eax: 0x00100170 ebx: 0x00007703 ecx: 0xb031cf9c edx:0x97df4046
edi: 0x9298dc69 esi: 0xb031d000 ebp: 0xb031cfc8 esp:0xb031cf9c
ss: 0x00000023 eip: 0x97df4046 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 8:
# 1 0x97df3b76 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00017b76)
# 2 0x97a3d641 in +[NSThread sleepForTimeInterval:] + 0x000000AA (Foundation + 0x0009a641)
# 3 0x022ba4d8 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c4d8)
# 4 0x97a0ff2e in -[NSThread main] + 0x0000002D (Foundation + 0x0006cf2e)
# 5 0x97a0fe86 in ___NSThread__main__ + 0x00000592 (Foundation + 0x0006ce86)
# 6 0x9298c5fb in __pthread_body + 0x00000090 (libsystem_pthread.dylib + 0x000015fb)
# 7 0x9298c485 in __pthread_struct_init + 0x00000000 (libsystem_pthread.dylib + 0x00001485)
# 8 0x92991cf2 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00006cf2)
X86 Thread State:
eax: 0x0000014e ebx: 0xb039e4d8 ecx: 0xb039e43c edx:0x97df3b76
edi: 0x90c20f8e esi: 0x00000000 ebp: 0xb039e488 esp:0xb039e43c
ss: 0x00000023 eip: 0x97df3b76 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Loaded modules:
0: Microsoft Word (14.3.8.130913 Reg=en Loc=0x0415: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin
4: Netlib (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: merp (2.2.4.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp
8: MSXML (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML
9: MicrosoftOffice (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
10: OfficeArt (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt
11: MicrosoftOleo (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
12: MicrosoftMathFont (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
13: MicrosoftChartPlugin (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
14: MicrosoftPTLS (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
15: MsgrLibClient (8.0.0.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
16: MBURibbon (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon
17: MViewLib (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib
18: WLMUser (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser
19: WLMGraphicsDevice (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
20: WLMKernel (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel
21: Gfx (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx
22: SmartArt (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt
23: MicrosoftCloudServices (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
24: mbustrings (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings
25: mbulocale (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale
26: wlmstrings (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings
27: CocoaUI (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI
28: MicrosoftOfficeDRM (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
29: ThreadPool (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool
30: MicrosoftMenuLibrary (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
31: StdUrlMoniker (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
32: Uniscribe (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe
33: mbuinstrument (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument
34: WinCrypto (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinCrypto.framework/Versions/14/WinCrypto
35: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
36: molc (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/molc.framework/Versions/14/molc
37: mbunamedstrings (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbunamedstrings.framework/Versions/14/mbunamedstrings
38: CocoaTooltipParser (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
39: DocEx (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/DocEx
40: MicrosoftCSI (14.3.8.130913 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/MicrosoftCSI
41: MetEx (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MetEx.framework/Versions/14/MetEx
42: MicrosoftFBA (14.3.8.130913 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFBA.framework/Versions/14/MicrosoftFBA
43: XPG (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/XPG.framework/Versions/14/XPG
44: MicrosoftFS (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFS.framework/Versions/14/MicrosoftFS
45: MicrosoftWlmFile (14.3.8.130913 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
46: MicrosoftWebServices (14.3.8.130913 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
47: Oimg (14.3.8.130913 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Oimg.framework/Versions/14/Oimg
48: FamilyControls (410 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
49: CommerceCore (42 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
50: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
51: ScalableUserInterface (1 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
52: CoreData (481 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
53: libcopyfile.dylib: /usr/lib/system/libcopyfile.dylib
54: AppleFSCompression (1.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
55: SearchKit (1.4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
56: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
57: OSServices (600.4 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
58: AOSKit (176 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
59: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
60: CommonAuth (2.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
61: libsystem_dnssd.dylib: /usr/lib/system/libsystem_dnssd.dylib
62: libsystem_notify.dylib: /usr/lib/system/libsystem_notify.dylib
63: libssl.0.9.8.dylib: /usr/lib/libssl.0.9.8.dylib
64: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
65: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
66: libCRFSuite.dylib: /usr/lib/libCRFSuite.dylib
67: SecurityHI (55005 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
68: Marco (1000 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
69: DiskArbitration (2.6 Reg=English Loc=0x0000: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
70: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
71: GSS (2.0 Reg=English Loc=0x0000: /System/Library/Frameworks/GSS.framework/Versions/A/GSS
72: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
73: libcompiler_rt.dylib: /usr/lib/system/libcompiler_rt.dylib
74: DirectoryService (173.1.1 Reg=English Loc=0x0000: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
75: CarbonSound (4.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
76: libsystem_c.dylib: /usr/lib/system/libsystem_c.dylib
77: QuartzComposer (316 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
78: ImageCaptureCore (5.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
79: EFILogin (2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
80: DictionaryServices (208 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
81: vImage (7.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
82: Cocoa (20 Reg=English Loc=0x0000: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
83: CoreUtils (190.4 Reg=en Loc=0x0000: /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
84: libBLAS.dylib (vecLib 3.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
85: InternetAccounts (210 Reg=en Loc=0x0000: /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
86: libutil.dylib: /usr/lib/libutil.dylib
87: AOSNotification (760.3 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
88: libTIFF.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
89: MediaToolbox (1273.29 Reg=English Loc=0x0000: /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
90: libcups.2.dylib: /usr/lib/libcups.2.dylib
91: libvDSP.dylib (vecLib 3.9 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
92: libCGXType.A.dylib: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
93: libsystem_network.dylib: /usr/lib/system/libsystem_network.dylib
94: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
95: DebugSymbols (106 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
96: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
97: libsystem_pthread.dylib: /usr/lib/system/libsystem_pthread.dylib
98: SecCodeWrapper (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
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120: libsystem_malloc.dylib: /usr/lib/system/libsystem_malloc.dylib
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124: libJP2.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
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127: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
128: libc++abi.dylib: /usr/lib/libc++abi.dylib
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132: libheimdal-asn1.dylib: /usr/lib/libheimdal-asn1.dylib
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134: AppSandbox (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
135: libc++.1.dylib: /usr/lib/libc++.1.dylib
136: WebCore (9537.70 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
137: Apple80211 (900.47 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
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155: libcurl.4.dylib: /usr/lib/libcurl.4.dylib
156: ContactsData (1365 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
157: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
158: libOpenScriptingUtil.dylib: /usr/lib/libOpenScriptingUtil.dylib
159: ContactsFoundation (1365 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
160: libPng.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
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162: Librarian (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
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169: libxpc.dylib: /usr/lib/system/libxpc.dylib
170: Kerberos (1 Reg=English Loc=0x0000: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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185: CommonPanels (96 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
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187: libCoreStorage.dylib: /usr/lib/libCoreStorage.dylib
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199: libsystem_blocks.dylib: /usr/lib/system/libsystem_blocks.dylib
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219: liblangid.dylib: /usr/lib/liblangid.dylib
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221: libunwind.dylib: /usr/lib/system/libunwind.dylib
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242: libremovefile.dylib: /usr/lib/system/libremovefile.dylib
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245: libxar.1.dylib: /usr/lib/libxar.1.dylib
246: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
247: PreferencePanes (16.0 Reg=English Loc=0x0000: /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
248: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
249: libcorecrypto.dylib: /usr/lib/system/libcorecrypto.dylib
250: QuickLookUI (622.3 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
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253: libcommonCrypto.dylib: /usr/lib/system/libcommonCrypto.dylib
254: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
255: AOSMigrate (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
256: CoreWiFi (200.21.1 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
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259: JavaScriptCore (9537.65 Reg=English Loc=0x0000: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
260: AppleSystemInfo (3.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
261: NavigationServices (215 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
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263: libMatch.1.dylib: /usr/lib/libMatch.1.dylib
264: Bom (192 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
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268: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
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278: libz.1.dylib: /usr/lib/libz.1.dylib
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280: libquarantine.dylib: /usr/lib/system/libquarantine.dylib
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283: libdispatch.dylib: /usr/lib/system/libdispatch.dylib
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285: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
286: libsystem_asl.dylib: /usr/lib/system/libsystem_asl.dylib
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289: Sharing (132.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
290: CoreServices (59 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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292: AE (665.5 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
293: CoreText: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
294: ApplicationServices (48 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
295: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.9 (Build 13A603)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
gestaltSystemVersion err = 0, result = 0x1090
Screen: 2560 x 1440, depth = 32, ltbr = 0, 0, 1440, 2560
Microsoft Application Information:
Error Reporting UUID: 80918ACA-F1F4-4B28-B217-36D9D839AA94
Time from launch: 0 hours, 0 minutes, 2 seconds
Total errors on this client: 19
On the console I can see:
Process: SIMBL Agent [438]
Path: /Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app/Contents/MacOS/SIMBL Agent
Identifier: net.culater.SIMBL_Agent
Version: 0.9.9 (0.9.9)
Code Type: X86-64 (Native)
Parent Process: launchd [140]
Responsible: SIMBL Agent [438]
User ID: 501
Date/Time: 2013-11-06 18:57:53.821 +0100
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: DA92A2A9-B114-1DE5-00DA-11F1C80D4735
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
objc_msgSend() selector name: respondsToSelector:
objc[438]: garbage collection is ON
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff83f05091 objc_msgSend + 17
1 com.apple.Foundation 0x00007fff88607114 _NSDescriptionWithLocaleFunc + 41
2 com.apple.CoreFoundation 0x00007fff8bf75124 __CFStringAppendFormatCore + 7332
3 com.apple.CoreFoundation 0x00007fff8bfa3663 _CFStringCreateWithFormatAndArgumentsAux + 115
4 com.apple.Foundation 0x00007fff886070bf -[NSPlaceholderString initWithFormat:locale:arguments:] + 132
5 com.apple.Foundation 0x00007fff8860a91c +[NSString stringWithFormat:] + 170
6 net.culater.SIMBL_Agent 0x00000001000018f8 -[SIMBLAgent injectSIMBL:] + 874
7 com.apple.CoreFoundation 0x00007fff8c054fcc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
8 com.apple.CoreFoundation 0x00007fff8bf48c5d _CFXNotificationPost + 2893
9 com.apple.Foundation 0x00007fff885ef4aa -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
10 com.apple.AppKit 0x00007fff8a4c34db applicationStatusSubsystemCallback + 455
11 com.apple.LaunchServices 0x00007fff85748e19 ___LSScheduleNotificationFunction_block_invoke_2 + 47
12 com.apple.CoreFoundation 0x00007fff8bfb77cc __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12
13 com.apple.CoreFoundation 0x00007fff8bfa8ee5 __CFRunLoopDoBlocks + 341
14 com.apple.CoreFoundation 0x00007fff8bfa8c6e __CFRunLoopRun + 1982
15 com.apple.CoreFoundation 0x00007fff8bfa8275 CFRunLoopRunSpecific + 309
16 com.apple.HIToolbox 0x00007fff858e5f0d RunCurrentEventLoopInMode + 226
17 com.apple.HIToolbox 0x00007fff858e5cb7 ReceiveNextEventCommon + 479
18 com.apple.HIToolbox 0x00007fff858e5abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
19 com.apple.AppKit 0x00007fff89c5e28e _DPSNextEvent + 1434
20 com.apple.AppKit 0x00007fff89c5d8db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
21 com.apple.AppKit 0x00007fff89c519cc -[NSApplication run] + 553
22 com.apple.AppKit 0x00007fff89c3c803 NSApplicationMain + 940
23 net.culater.SIMBL_Agent 0x00000001000012c8 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff891f0662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8cea943d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8cea9152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff891eba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff891ead18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8bfa9315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8bfa8939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8bfa8275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff89dfe1ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8289f899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8289f72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff828a3fc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff891efe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff828a0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff828a3fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff891efe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff828a0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff828a3fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff891efe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff828a0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff828a3fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff891efe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff828a0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff828a3fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff886070eb rbx: 0x5400eac3702b5134 rcx: 0x00007fff5fbfd368 rdx: 0x00007fff88868f31
rdi: 0x5400eac3702b5134 rsi: 0x00007fff8a6892bf rbp: 0x00007fff5fbfc7b0 rsp: 0x00007fff5fbfc798
r8: 0x0000000401e9e7f0 r9: 0x0000000401511d60 r10: 0x00007fff725c1fc0 r11: 0x000000030150e4af
r12: 0x00007fff5fbfcb90 r13: 0x00007fff5fbfd330 r14: 0x0000000000000000 r15: 0x00007fff5fbfcb90
rip: 0x00007fff83f05091 rfl: 0x0000000000010246 cr2: 0x00000001000da000
Logical CPU: 1
Error Code: 0x00000000
Trap Number: 13
Binary Images:
0x100000000 - 0x100004fff +net.culater.SIMBL_Agent (0.9.9 - 0.9.9) <74AD5FAB-C4B2-A087-D428-0CC597C2E716> /Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app/Contents/MacOS/SIMBL Agent
0x10008f000 - 0x100090fff libLatin2Converter.dylib (61) <35D6A929-CF0D-399D-8482-E7E6BED07DF5> /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
0x7fff63113000 - 0x7fff63146817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff8037e000 - 0x7fff803adfff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff80528000 - 0x7fff8056fff7 libcups.2.dylib (372) <348EED62-6C20-35D6-8EFB-E80943965100> /usr/lib/libcups.2.dylib
0x7fff80570000 - 0x7fff8059cfff com.apple.CoreServicesInternal (184.8 - 184.8) <707E05AE-DDA8-36FD-B0FF-7F15A061B46A> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff81b77000 - 0x7fff81b7aff7 libdyld.dylib (239.3) <62F4D752-4089-31A8-8B73-B95A68893B3C> /usr/lib/system/libdyld.dylib
0x7fff81b7b000 - 0x7fff81b7dff3 libsystem_configuration.dylib (596.12) <C4F633D9-94C8-35D9-BB2D-84C5122533C7> /usr/lib/system/libsystem_configuration.dylib
0x7fff81be6000 - 0x7fff81c75ff7 com.apple.Metadata (10.7.0 - 800.12) <04486C95-3E49-36C4-89B6-925E925BB417> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff81c76000 - 0x7fff81c81ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff81c82000 - 0x7fff81cf1ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <88976B22-A9B8-3E7B-9AE6-0B8E09A968FC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff81cf2000 - 0x7fff81cf4fff libCVMSPluginSupport.dylib (9.0.83) <E2AED858-6EEB-36C6-8C06-C3CF649A3CD5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff81d60000 - 0x7fff81e4efff libJP2.dylib (1038) <6C8179F5-8063-3ED6-A7C2-D5603DECDF28> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff81e4f000 - 0x7fff81e5bff7 com.apple.OpenDirectory (10.9 - 173.1.1) <6B78BD7B-5622-38E6-8FC6-86A117E3ACCA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff81e5c000 - 0x7fff81e60ff7 libGIF.dylib (1038) <C29B4323-1B9E-36B9-96C2-7CEDBAA124F0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff81e61000 - 0x7fff81e6bfff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff81e6c000 - 0x7fff81e9dfff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff81e9e000 - 0x7fff81eecfff com.apple.opencl (2.3.57 - 2.3.57) <FC03A80D-543A-3448-83FF-D399C3A240D9> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff81ef8000 - 0x7fff81efefff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff81eff000 - 0x7fff81effffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff81f00000 - 0x7fff81f3aff3 com.apple.bom (12.0 - 192) <989690DB-B9CC-3DB5-89AE-B5D33EDC474E> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff81fd3000 - 0x7fff81fe0fff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff81ff7000 - 0x7fff81ffeff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
0x7fff82036000 - 0x7fff82038fff libRadiance.dylib (1038) <55F99274-5074-3C73-BAC5-AF234E71CF38> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff820c3000 - 0x7fff820ccfff com.apple.CommonAuth (4.0 - 2.0) <1D263127-5F27-3128-996D-7397660D0C6E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff820cd000 - 0x7fff821acfff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff822e3000 - 0x7fff82307fff libxpc.dylib (300.1.17) <4554927A-9467-365C-91F1-5A116989DD7F> /usr/lib/system/libxpc.dylib
0x7fff8233a000 - 0x7fff8236afff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff824ac000 - 0x7fff824dbfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff82815000 - 0x7fff82817ffb libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib
0x7fff82821000 - 0x7fff82825fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3>This sounds like a known bug for a non English version of Office. See this post for more info.
There is a Microsoft Developer answering questions.
Other options:
1) Disable MERP
Library/Application Support/Microsoft/MERP2.0 -prefs > deactivate
2) Remove these duplicate fonts:
Library/Fonts/Microsoft
Andale Mono
Arial Black
Arial Narrow
Arial Rounded Bold
Bauhaus 93
Comic Sans MS
Georgia
Gill Sans Ultra Bold
Impact
Tahoma
Trebuchet MS
Run Font Book to make sure there are no more duplicates found. More info
Run Font Nuke to delete font caches.
3) Fix for Non-English version:
This example is for Polish version MS Word. Not sure what this will do for future upgrades.
1. Go to Aplication folder > Office > and find Word
2. Click right mouse button and select show package content
3. Go to Contents > Recources
4. Change name folder from pl.lproj to en.lproj
You can download the English version until a fix is offered. Installs 14.3.8,
http://officecdn.microsoft.com/db/MacOffice2011/en-US/MicrosoftOffice2011.dmg -
How do I download microsoft office 2011 on a macbook pro without the cd?
I have bought a microsoft office 2011 program. I wonder how I can download this on my comupter without using the cd?
Get a external cd drive or return the cd to the store and download it instead.
If you don't exactly need to use Office, there is a great donationware/free alternative that is compatible and totally cross platfrom (Linux, Windows and OS X) so your files are never locked up.
See LibreOffice here
How to download and install programs -
How can i share microsoft office 2011 with my mac pro users
I recently purchased a mac pro and downloaded microsoft office but want to know how to share with other users on my mac.
It sounds like you installOffice in the Library folder in your account which limits the use of Office to your account.
If you would have installed it in the Library at root then everyone on the Mac can use it.
Not be a user of Office, I think you will have to uninstall it and then reinstall it correctly in the Library folder at root.
Allan -
Hw many free offers free download microsoft office 2011
how can i download mackbook pro microsoft office free
I believe what you are referring to is called pirating, which goes beyond the scope of this forum. Unless you are part of a university network that offers it for free then you are going to have to pay for it like everyone else. (or risk pirating it).
-
MacBook Pro Crashes on Opening of Microsoft Office 2011
Before I had Apple to an Erase and Install on my computer for randomly restarting while using other programs, now it won't even open Microsoft Word without crashing and throwing this code: I need help!!!
Interval Since Last Panic Report: 13 sec
Panics Since Last Report: 1
Anonymous UUID: D736F97C-55E0-10D2-0AD1-2A044204F1B1
Tue Nov 18 22:45:03 2014
panic(cpu 0 caller 0xffffff7f9287df1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff808d2cd000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff808d06b710 : 0xffffff801061d636
0xffffff808d06b780 : 0xffffff7f9287df1a
0xffffff808d06b850 : 0xffffff7f90d7088c
0xffffff808d06b910 : 0xffffff7f90e4385a
0xffffff808d06b950 : 0xffffff7f90e438b8
0xffffff808d06b9c0 : 0xffffff7f91109280
0xffffff808d06baf0 : 0xffffff7f90e6c345
0xffffff808d06bb10 : 0xffffff7f90d7765f
0xffffff808d06bbc0 : 0xffffff7f90d750f6
0xffffff808d06bdc0 : 0xffffff7f90d76161
0xffffff808d06bea0 : 0xffffff7f90d11e2a
0xffffff808d06bef0 : 0xffffff7f9283f838
0xffffff808d06bf40 : 0xffffff7f9283e783
0xffffff808d06bf60 : 0xffffff801063e26e
0xffffff808d06bfb0 : 0xffffff80106b3257
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[4F710151-D347-301D-A0BA-81791B3E8D4D]@0 xffffff7f92870000->0xffffff7f92882fff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABB DD]@0xffffff7f9286b000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f90c75000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f92857000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f90bf3000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f90cfb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f90cb8000
com.apple.NVDAResman(8.1.6)[39D35403-42FB-3F08-999C-9866938D6B3A]@0xffffff7f90d 0f000->0xffffff7f90fb2fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f90c75000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f90cfb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f90cb8000
com.apple.nvidia.nv50hal(8.1.6)[BF3CC142-4112-3E23-BCE2-CDCFD5811DDA]@0xffffff7 f90fbe000->0xffffff7f91291fff
dependency: com.apple.NVDAResman(8.1.6)[39D35403-42FB-3F08-999C-9866938D6B3A]@0xffffff7f90d 0f000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3If your MBP has had a kernel panic. log and post it for review.
http://support.apple.com/en-us/HT201753
Ciao. -
Excel is not opening up on Office 2011
Just purchased new Mac Book Pro. Downloaded Microsoft Office 2011. Can not open up Excel, reporting in details
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_CRASH (SIGTRAP)
Date/Time: 2013-02-27 21:49:11 +0000
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 14.3.1.130117
Crashed Module Name: merp
Crashed Module Version: 2.2.4.130117
Crashed Module Offset: 0x00003782
Blame Module Name: MicrosoftSetupUI
Blame Module Version: 14.3.1.130117
Blame Module Offset: 0x00008a1d
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Help PleaseThis forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards. -
Installation and activation of microsoft office 2011 for mac
I cannot activate the Microsoft office 2011 on my MBP. It keeps showing error message.
As Office is not an Apple product, I strongly recommend asking in the Microsoft Office:Mac forums here:
Office for Mac forums
Everyone there is a Mac user AND an Office user, something you can't say about Apple's forums. You will get the fastest help there and I think you will find the contributors more than helpful. -
Documents downloaded cannot be opened by Microsoft Office 2013
Hi,
I've downloaded Microsoft Office Home and Student 2013 recently. However, I cannot open downloaded files (be it excel, word, ppt etc) from the internet and a notification appears telling me to look for an app in the appstore.
I am currently using Windows 8. I've tried going to Control Panel>Programs and Features> Microsoft Office Home and Student 2013> change, but there isnt a repair option and it only tells me to uninstall Office 2013.
I've also tried referring to other similar threads, but I either don't understand or it does not seem applicable.
I am not very good with the computer technicalities, and this is causing my work to pile up as I cannot work on my laptop now. I hope for a simplistic and detailed solution. Can someone please help?
Thanks.Hi,
Does this only happens to those files downloaded from the internet? Try with a document that created and saved in your local disk and see what happens.
It looks like the file types didn't get associated with your Office applications. You might need to right click the file and choose "Open with...", choose the right Office application to open that file and see if it works.
If it works with the right click action, then you might need to set your default program for all Office applications under:
Control Panel\All Control Panel Items\Default Programs\Set Default Programs
Hope this helps.
Thanks,
Ethan Hua CHN
TechNet Community Support -
I have a MacBook Pro (purchased in 2011) with OS X Lion 10.7.4. I'm using Microsoft Office 2011 and cannot open older PowerPoint Files (non .pptx). It will always open the same .pptx file and then the machine hangs up and just keeps spinning.
Thank you - that all makes sense. It is, indeed, exactly what I did when I upgraded.
I'm also writing this on the machine that crashed a few minutes ago (I posted the crash in another thread). I got back with a 'safe boot' - as I have done a few times before.
I've also de-installed little snitch (and then done a safe-boot & then re-boot ) since that seemed involved. I de-installed Adobe flash, since that seemed to be a problem - I then re-installed the later, apparently fixed, flash. The most recent crashes don't seeme to have a problem with flash any more.
I've posted the various ( generally different ) crashes. I also posted a summary of the similar lines that turn up in most of the crashes.
Unfortuantely, I'm actually trying to use the machine to meet some urgent deadlines and all this is not making it at all easy.
I had had great hopes for 10.7.2 - I thought that the crashes must be pretty common, so would have a common aetiology. There do seem to have been some fundamental changes to the file sytem and to the video interface (that seems to cause problems to brand new iMacs as well as to my 2009 iMac). -
Microsoft Office 2011 - Has anyone downloaded this and is it useful? More importantly I cannot find it in the App Store.
Hello,
There are some Microsoft product like Windows Phone 7 Connector on the Mac App Store but for the moment Office is not there.
In an interview last year Microsoft’s Amanda Lefebvre told Mobilized : “It’s something we are looking at”.
http://allthingsd.com/20110127/microsoft-considering-whether-to-bring-office-to- apples-mac-app-store/
If you have applications like iWork or the free OpenOffice (http://www.openoffice.org/) you will be able to read files created by Microsoft Office. -
Cannot open microsoft office 2011 14.3.2 on mac 10.8.3
When I try to open a microsoft office application, I get
Process: Microsoft Word [6639]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.3.2 (14.3.2)
Build Info: Unknown-130206~0
Code Type: X86 (Native)
Parent Process: launchd [145]
User ID: 501
Date/Time: 2013-04-29 13:55:06.422 -0400
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 5026 sec
Crashes Since Last Report: 10557
Per-App Crashes Since Last Report: 4
Anonymous UUID: 080C9A6A-50DF-3245-101C-76314134D15C
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
Referenced from: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
Reason: image not found
Binary Images:
0x87000 - 0x1e00ff7 +com.microsoft.Word (14.3.2 - 14.3.2) <F90ED95C-C531-888A-26A9-37DF5EE23316> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x21f5000 - 0x220eff7 +com.microsoft.mbukernel (14.3.2 - 14.3.2) <9C83117D-2CE5-7111-4DEF-A8EE4FE227D0> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x2222000 - 0x225ffe3 +com.microsoft.setupui (14.3.2 - 14.3.2) <A3760372-85F1-D711-9B0E-E97964229D32> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x229b000 - 0x24d1ff3 +com.microsoft.mcp (14.3.2 - 14.3.2) <D63D7713-0526-691F-2D57-0F1E8095BFA2> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x258e000 - 0x25fffff +com.microsoft.netlib (14.3.2 - 14.3.2) <0B4F624F-6004-55FE-B0FD-266D9BA076A3> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x2615000 - 0x26bafeb +com.microsoft.ole (14.3.2 - 14.3.2) <90CB76F3-F3B7-2493-6FC5-ACBC7B41E205> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x26db000 - 0x277affb +com.microsoft.oleautomation (14.3.2 - 14.3.2) <6D3FE33E-1FAC-6412-97C4-0EA80ECBA84A> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x27a8000 - 0x27a8fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x27ab000 - 0x2a27ff7 com.apple.QuickTime (7.7.1 - 2599.24) <5B1CA228-A6B3-39DF-A5CC-F981E59DAD1D> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x2ad0000 - 0x2adcfeb +com.microsoft.merp (2.2.4 - 2.2.4) <F5256EC6-A40F-F630-A0BB-555907CB4A6A> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x2ae6000 - 0x2cdafeb +com.microsoft.msxml (14.3.2 - 14.3.2) <C741B444-860C-84BA-BDD8-913BA17B5131> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
0x2d49000 - 0x34b3ffb +com.microsoft.office (14.3.2 - 14.3.2) <2BC787DE-B15F-644B-4BD6-61B384BE2AF4> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x360b000 - 0x449aff7 +com.microsoft.officeart (14.3.2 - 14.3.2) <7F19C9B4-E25B-C0DA-EEB3-29F2F24F38A8> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x4758000 - 0x4762ff7 +com.microsoft.oleo (14.3.2 - 14.3.2) <DA35E3BD-787A-F2AD-BEB0-2F7172911209> /Applications/Microsoft Office 2011/*/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
0x476b000 - 0x4782ff3 +com.microsoft.mathfont (14.3.2 - 14.3.2) <70F8C080-46D2-11E6-710E-1DF390BF748D> /Applications/Microsoft Office 2011/*/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
0x4787000 - 0x4bfeff7 +com.microsoft.chart (14.3.2 - 14.3.2) <59B6FE11-3DB7-78B5-D111-D7036590518F> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x4d43000 - 0x4e8aff7 +com.microsoft.msls3 (14.3.2 - 14.3.2) <71109329-3B3C-9BE4-55BF-3357CC113D58> /Applications/Microsoft Office 2011/*/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
0x4e94000 - 0x4ecaff7 +com.microsoft.msgrlibclient (8.0.0 - 8.0.0) <3C6B8534-0C8B-1563-542A-FB4C0BF4D1FC> /Applications/Microsoft Office 2011/*/MsgrLibClient.framework/Versions/14/MsgrLibClient
0x4ee9000 - 0x4f2bfe7 +com.microsoft.ribbon (14.3.2 - 14.3.2) <A4AFE596-4795-5CDC-11B4-B3DC830CB3B8> /Applications/Microsoft Office 2011/*/MBURibbon.framework/Versions/14/MBURibbon
0x4f4e000 - 0x4f90fe3 +com.microsoft.mviewlib (14.3.2 - 14.3.2) <FC5F0294-016B-7F77-9D42-18C700DEDEF0> /Applications/Microsoft Office 2011/*/MViewLib.framework/Versions/14/MViewLib
0x4fb7000 - 0x5014ff7 +com.microsoft.wlmuser (14.3.2 - 14.3.2) <C01365CE-D8FB-FFBE-BB1A-E35A84E3F0D2> /Applications/Microsoft Office 2011/*/WLMUser.framework/Versions/14/WLMUser
0x5037000 - 0x5061fff +com.microsoft.wlmgraphicsdevice (14.3.2 - 14.3.2) <3EBFA99C-7AA1-82EE-FA42-175DCEA26115> /Applications/Microsoft Office 2011/*/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
0x507b000 - 0x50a8fe3 +com.microsoft.wlmkernel (14.3.2 - 14.3.2) <E17C1920-C2B8-1933-27A8-070484DE4AC1> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
0x50bd000 - 0x5c4eff7 +com.microsoft.gfx (14.3.2 - 14.3.2) <23F3C91D-B8F5-9896-E420-C33863DF7DDA> /Applications/Microsoft Office 2011/*/Gfx.framework/Versions/14/Gfx
0x5cc5000 - 0x6081ff7 +com.microsoft.igx (14.3.2 - 14.3.2) <94E58118-6B64-8DB5-E172-3BB4D0F18D95> /Applications/Microsoft Office 2011/*/SmartArt.framework/Versions/14/SmartArt
0x614b000 - 0x61b1fe7 +com.microsoft.mbuCloudServices (14.3.2 - 14.3.2) <F6DC6E44-9E92-BC50-7712-FF69C0DE5C25> /Applications/Microsoft Office 2011/*/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
0x61d2000 - 0x61d6ff3 +com.microsoft.mbustrings (14.3.2 - 14.3.2) <2F58EB02-9BAA-E457-3393-3D64529757A1> /Applications/Microsoft Office 2011/*/mbustrings.framework/Versions/14/mbustrings
0x61dd000 - 0x61dfff7 +com.microsoft.mbulocale (14.3.2 - 14.3.2) <C48A6248-B004-1288-B4DC-F443646BFDD1> /Applications/Microsoft Office 2011/*/mbulocale.framework/Versions/14/mbulocale
0x61e5000 - 0x6206feb +com.microsoft.wlmstrings (14.3.2 - 14.3.2) <80A5D386-4C9C-7660-6F80-BF8D21E30C90> /Applications/Microsoft Office 2011/*/wlmstrings.framework/Versions/14/wlmstrings
0x6212000 - 0x6269ffb +com.microsoft.CocoaUI (14.3.2 - 14.3.2) <A1C5676B-68D3-05E1-52AA-E6692FCC7C25> /Applications/Microsoft Office 2011/*/CocoaUI.framework/Versions/14/CocoaUI
0x629c000 - 0x63dafef +com.microsoft.MicrosoftOfficeDRM (14.3.2 - 14.3.2) <CBB8E7E9-70D6-53D9-AE12-A4EDE5B23776> /Applications/Microsoft Office 2011/*/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
0x6408000 - 0x6420feb +com.microsoft.threadpool (14.3.2 - 14.3.2) <B4983E77-84CD-7F58-7697-0D9701425D7D> /Applications/Microsoft Office 2011/*/ThreadPool.framework/Versions/14/ThreadPool
0x642e000 - 0x6478fef +com.microsoft.menulib (14.3.2 - 14.3.2) <1974514A-FB0A-21B5-9448-B7DB30AB7865> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
0x648f000 - 0x64c3fe3 +com.microsoft.urlmon (14.3.2 - 14.3.2) <FD0ABD46-D54E-9418-0049-BE2D1491A616> /Applications/Microsoft Office 2011/*/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
0x64d2000 - 0x6529fe7 +com.microsoft.uniscribe (14.3.2 - 14.3.2) <186B3882-0C79-7206-10FB-1414393D142D> /Applications/Microsoft Office 2011/*/Uniscribe.framework/Versions/14/Uniscribe
0x6544000 - 0x6552fe7 +com.microsoft.mbuinstrument (14.3.2 - 14.3.2) <B0709A72-E777-B0ED-B593-4EEEAE18A65A> /Applications/Microsoft Office 2011/*/mbuinstrument.framework/Versions/14/mbuinstrument
0x655c000 - 0x655cfff com.apple.quartzframework (1.5 - 1.5) <9018BE5B-4070-320E-8091-6584CC17F798> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x8fe86000 - 0x8feb8e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0x9031c000 - 0x9031cfff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x90d5a000 - 0x90f42ffb com.apple.CoreFoundation (6.8 - 744.18) <68AFEE40-0078-347E-9DEE-32CFE0062A10> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9100d000 - 0x91185ff5 com.apple.QuartzCore (1.8 - 304.2) <FB737C74-C460-32A3-9107-D2112BAE6EBC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x917c5000 - 0x917dafff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x9216e000 - 0x9227b057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x925f0000 - 0x925f9ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92b44000 - 0x92b44fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x92b77000 - 0x92b77fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x93a24000 - 0x93a27fff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x94a38000 - 0x94a93fff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x94b44000 - 0x94b44fff libSystem.B.dylib (169.3) <81C58EAB-0E76-3EAB-BDFD-C5A6FE95536F> /usr/lib/libSystem.B.dylib
0x95477000 - 0x95795ff3 com.apple.Foundation (6.8 - 945.16) <C4D95341-B4FF-30AC-815A-A23C019C57A3> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x963bb000 - 0x963bffff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x963c0000 - 0x967a3fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9698f000 - 0x969f3ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x976de000 - 0x97775ff7 com.apple.ink.framework (10.8.2 - 150) <D90FF7BC-6B90-39F1-AC52-670269947C58> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x97af0000 - 0x986acff7 com.apple.AppKit (6.8 - 1187.37) <6FBB3467-04F9-395F-8EA8-C84347C5BE43> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
Model: MacBook6,1, BootROM MB61.00C8.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 4 GB, SMC 1.51f53
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0x06130000 / 5Reinstalling Office will have no effect.
Back up all data.
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
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