Cannot open Editor after installation and sign in to Adobe ID
I installed elements 13 on two computers. Then as directed, I signed up for an Adobe ID.
Elements works fine on one computer, but not on the other. On the one with the problem, I can access the organizer and use the organizer, but when I try to open Editor, I am asked to sign in with Adobe ID to activate the software, which I have done many times but still nothing happens. I signed in to check my Adobe account and I have a valid account, but still cannot open the editor. It just keeps asking me to sign in, which I have done many times and still cannot open the Editor.
Have you managed to update to 13.1 by loading the organizer, going to the Help menu and selecting Updates.. ?
The sign in process can be blocked by your system, you can try disabling your firewall to see if that is blocking you.
The following document is for CS but contains information that will affect elements too.
Sign in, activation, or connection errors | CS5.5 and later
Recently, an add on has been found to block the Adobe access - please see this thread.
How do I get past the required "sign in" requirement on Elements 12 EDITOR after entering my password?
Good luck
Brian
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arlHi Keith, sorry for my late reply.
Surely I am able to connect to the help function when Icontact the website
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2015-01-02 13:42 GMT+01:00 kglad <[email protected]>:
I bought a cd with Lightroom 5. After installation and registration I
am not able to use 'help' function and I cannot update the software. I
anyone able to give me a hint how to handle it? Thank you ind advance Karl
kglad <https://forums.adobe.com/people/kglad?et=watches.email.outcome>
marked Keith_Reeder
<https://forums.adobe.com/people/Keith_Reeder?et=watches.email.outcome>'s
reply on I bought a cd with Lightroom 5. After installation and
registration I am not able to use 'help' function and I cannot update the
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<https://forums.adobe.com/thread/1669640?et=watches.email.outcome> as
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1/2/2558 BE 7:14:13.222 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:14:14.605 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:14.606 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:14.935 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:26.958 PM Mail[941]: *** Assertion failure in -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:], /SourceCache/Mail/Mail-1993/MailFramework/Accounts/MFMailAccount.m:4467
1/2/2558 BE 7:14:27.595 PM Mail[941]: An uncaught exception was raised
1/2/2558 BE 7:14:27.596 PM Mail[941]: Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks
1/2/2558 BE 7:14:27.596 PM Mail[941]: (
0 CoreFoundation 0x0000000111c5764c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x000000010ffe26de objc_exception_throw + 43
2 CoreFoundation 0x0000000111c5742a +[NSException raise:format:arguments:] + 106
3 Foundation 0x000000010fb435b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x000000010f402f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail 0x000000010f360404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail 0x000000010f404696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail 0x000000010f41b168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation 0x0000000111b81ea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation 0x0000000111b81db9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail 0x000000010f41b0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation 0x000000010fb8d2e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation 0x000000010fa79905 -[NSBlockOperation main] + 97
13 Foundation 0x000000010fa5859c -[__NSOperationInternal _start:] + 653
14 Foundation 0x000000010fa581a3 __NSOQSchedule_f + 184
15 libdispatch.dylib 0x0000000113ad5c13 _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000113ad9365 _dispatch_queue_drain + 1100
17 libdispatch.dylib 0x0000000113adaecc _dispatch_queue_invoke + 202
18 libdispatch.dylib 0x0000000113ad86b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib 0x0000000113ae6fe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x0000000113e136cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x0000000113e114a1 start_wqthread + 13
1/2/2558 BE 7:14:27.597 PM Mail[941]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks'
*** First throw call stack:
0 CoreFoundation 0x0000000111c5764c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x000000010ffe26de objc_exception_throw + 43
2 CoreFoundation 0x0000000111c5742a +[NSException raise:format:arguments:] + 106
3 Foundation 0x000000010fb435b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x000000010f402f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail 0x000000010f360404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail 0x000000010f404696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail 0x000000010f41b168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation 0x0000000111b81ea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation 0x0000000111b81db9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail 0x000000010f41b0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation 0x000000010fb8d2e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation 0x000000010fa79905 -[NSBlockOperation main] + 97
13 Foundation 0x000000010fa5859c -[__NSOperationInternal _start:] + 653
14 Foundation 0x000000010fa581a3 __NSOQSchedule_f + 184
15 libdispatch.dylib 0x0000000113ad5c13 _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000113ad9365 _dispatch_queue_drain + 1100
17 libdispatch.dylib 0x0000000113adaecc _dispatch_queue_invoke + 202
18 libdispatch.dylib 0x0000000113ad86b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib 0x0000000113ae6fe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x0000000113e136cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x0000000113e114a1 start_wqthread + 13
1/2/2558 BE 7:14:31.133 PM com.apple.xpc.launchd[1]: (com.apple.ReportCrash[947]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
1/2/2558 BE 7:14:31.482 PM diagnosticd[896]: error evaluating process info - pid: 941, punique: 941
1/2/2558 BE 7:14:33.551 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:14:49.406 PM mds[32]: (DiskStore.Normal:2376) 2a001 2.808408
1/2/2558 BE 7:15:01.570 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.577 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.586 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.594 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.602 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.610 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.626 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.633 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.641 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.665 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.673 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.682 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.689 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:05.659 PM com.apple.xpc.launchd[1]: (com.apple.mail.52288[941]) Service exited due to signal: Abort trap: 6
1/2/2558 BE 7:15:13.065 PM ReportCrash[947]: Saved crash report for Mail[941] version 8.1 (1993) to /Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-191512_apples-mac book-pro-3.crash
1/2/2558 BE 7:15:19.526 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:15:19.767 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:19.767 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:20.368 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:25.817 PM Mail[951]: *** Assertion failure in -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:], /SourceCache/Mail/Mail-1993/MailFramework/Accounts/MFMailAccount.m:4467
1/2/2558 BE 7:15:25.819 PM Mail[951]: An uncaught exception was raised
1/2/2558 BE 7:15:25.819 PM Mail[951]: Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks
1/2/2558 BE 7:15:25.820 PM Mail[951]: (
0 CoreFoundation 0x0000000111d3164c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00000001100c96de objc_exception_throw + 43
2 CoreFoundation 0x0000000111d3142a +[NSException raise:format:arguments:] + 106
3 Foundation 0x000000010fc285b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x000000010f4e2f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail 0x000000010f440404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail 0x000000010f4e4696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail 0x000000010f4fb168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation 0x0000000111c5bea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation 0x0000000111c5bdb9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail 0x000000010f4fb0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation 0x000000010fc722e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation 0x000000010fb5e905 -[NSBlockOperation main] + 97
13 Foundation 0x000000010fb3d59c -[__NSOperationInternal _start:] + 653
14 Foundation 0x000000010fb3d1a3 __NSOQSchedule_f + 184
15 libdispatch.dylib 0x0000000113bbac13 _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000113bbe365 _dispatch_queue_drain + 1100
17 libdispatch.dylib 0x0000000113bbfecc _dispatch_queue_invoke + 202
18 libdispatch.dylib 0x0000000113bbd6b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib 0x0000000113bcbfe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x0000000113f0f6cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x0000000113f0d4a1 start_wqthread + 13
1/2/2558 BE 7:15:25.821 PM Mail[951]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks'
*** First throw call stack:
0 CoreFoundation 0x0000000111d3164c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00000001100c96de objc_exception_throw + 43
2 CoreFoundation 0x0000000111d3142a +[NSException raise:format:arguments:] + 106
3 Foundation 0x000000010fc285b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x000000010f4e2f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail 0x000000010f440404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail 0x000000010f4e4696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail 0x000000010f4fb168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation 0x0000000111c5bea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation 0x0000000111c5bdb9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail 0x000000010f4fb0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation 0x000000010fc722e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation 0x000000010fb5e905 -[NSBlockOperation main] + 97
13 Foundation 0x000000010fb3d59c -[__NSOperationInternal _start:] + 653
14 Foundation 0x000000010fb3d1a3 __NSOQSchedule_f + 184
15 libdispatch.dylib 0x0000000113bbac13 _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000113bbe365 _dispatch_queue_drain + 1100
17 libdispatch.dylib 0x0000000113bbfecc _dispatch_queue_invoke + 202
18 libdispatch.dylib 0x0000000113bbd6b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib 0x0000000113bcbfe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x0000000113f0f6cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x0000000113f0d4a1 start_wqthread + 13
1/2/2558 BE 7:15:26.815 PM com.apple.xpc.launchd[1]: (com.apple.mail.52288[951]) Service exited due to signal: Abort trap: 6
1/2/2558 BE 7:15:26.892 PM ReportCrash[947]: Saved crash report for Mail[951] version 8.1 (1993) to /Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-191526_apples-mac book-pro-3.crash
1/2/2558 BE 7:15:26.904 PM ReportCrash[947]: Removing excessive log: file:///Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-061109_app les-macbook-pro-3.crashTry a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite -
Cannot open iTunes after upgrade due to missing .dll file
I cannot open iTunes after a recent upgrade.
The error is "Applepushservice.dll is missing. Please reinstall iTunes." Which I have now done 8 times.
I have uninstalled everything, clear the cache and rebooted.
Now what? Can I download the file from somewhere else and if so, where do I install it?
Many thanks.Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Photoshop Elements 13 & Premiere Elements & Organizer. Cannot open apps after installing ?? I have downloaded and installed bot Photoshop lements 13, Premiere Elements 13 and Organizer. Cannot open apps from Welcome screen or Start menu? Progress bar scrolls, but apps never open. Need help. Thank you. (running on Windows 7 64-bit).
Hi,
Please try opening .exes directly from their installed location < Right Click the exes > Run As Administrator >
Organizer:
C:\Program Files\Adobe\Elements 13 Organizer\PhotoshopElementsOrganizer.exe
PSE13 Editor:
C:\Program Files\Adobe\Photoshop Elements 13\PhotoshopElementsEditor.exe
PRE13:
C:\Program Files\Adobe\Adobe Premiere Elements 13\Adobe Premiere Elements.exe
Thanks,
Anwesha -
MacBook pro, 8GB, OSX Yosemite
I cannot open iPhoto after latest apple upgrade. Getting message latest iPhoto version is not available in the US.Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
Cannot open mail after upgrading to leopard
I cannot open mail after I upgraded to leopard. I keep getting this message that "mail has unexpectadly quit. I have sent reports to apple. Does anyone have any suggestions?
5.1.4 will solve the compatibility issue, however, it is no longer available from Apple -you would have to find a copy on Ebay or similar. The current version is FCP 6 -part of Final Cut Studio 2.
Going back to Tiger will also solve it and will not cost anything, apart from the time spent reinstalling.
Unless there is some feature in Mac OS X 10.5 that you really need, this would be the easiest way to get FCP running again. -
We are using Thunderbird on WTS2008 R1
Cannot open attachment after thunderbird is launched for a short period of time. Tried to save attachment but the attachment saved actually comes with 0kb. Thunderbird works fine after restart itself, not sure if any settings can fix this?Hi Darrkon,
I suggest checking the status of the HealthMailbox on each of servers.
Also try to re-create the mailbox. You can safely delete and recreate health mailboxes.
Be aware that any local Managed Availability probes that are using the these mailboxes will fail until the Microsoft Exchange Health Manager is restarted. Once that service is restarted, it will recreate any mailboxes that it needs.
More details in the following similar thread, just for your reference:
BSOD after creating DAG
http://social.technet.microsoft.com/Forums/exchange/en-US/44d1cd98-cba1-4ed0-b0e7-8aa76ee3eabc/bsod-after-creating-dag
Thanks
Mavis
Mavis Huang
TechNet Community Support -
Cannot open PDF after I created it in my program under PRINT
cannot open PDF after I created it in my program under PRINT
Tried uninstalling and re-installing
I have Reader X to open it with but all that comes through is this message-
ERROR: undefined
OFFENDING COMMAND: VM?
STACK:
105000Thank you for your response...
I am creating a file in Adobe PageMaker and wanting to make it a PDF for others to view who may not have that program.
I am operat ing under Windows 7 if that helps any.
The content of what I am sending shouldn't matter- just JPG's and text.
Should I uninstall my PDF reader and Cute PDF and re-load them back in?
Sincerely,
Leanne
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