Cannot  open Editor in PSE 8

Have just changed computers to one with Windows 7.    Previously have PSE operating on old computer but when I tried transfering it to the new computer whilst it loaded, when attempting to use, it came up with PSE elements Editor has stopped working, with the problem description being APP Crash.   Was subsequently advised by support  that PSE 7 was not compatible with Windows 7, and that I had to upgrade to PSE 8.
Have now upgraded to PSE 8 and its coming up with exactly the same problem namely that Editor has stopped working and the description of the problem was an APP.
Does anyone have an idea how to fix?

Adobe customer support is incompetent and gave you the wrong answer.  Many, many people have reported that PSE 7 does run well on Windows 7 -- it's just that Adobe doesn't provide customer support for it.
Regarding PSE 8, I assume you installed it from the installation disk or the download from Adobe.com?  If so, see this troubleshooting FAQ:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Editor_cra shes
Unfortunately, there are many reasons why the PSE Editor might crash, and often it is hard to diagnose quickly the reason for the crash. 

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