Cannot Open File error - tried what I know

I have received the dreaded Cannot Open File error. Usually I can manage to recover the file by deleting the lock file or recovering from a backup. This time, nothing is working.
I've searched the forum, and while many people have this issue I cannot find a solution.
Any suggestions?
Thanks!

Hi,
Have you checked this article for steps to recover a project from Cache. (Adobe Captivate Cache Projects folder from My Documents)
http://blogs.adobe.com/captivate/2010/09/recovering-the-project.html
For Future, make sure you have the option to create project Backup on save automatically at the same location where your project is saved. (Edit--Preferences--General-- Generate Project backup)
Thanks,
Anjaneai

Similar Messages

Captivate Cannot Open File Error

VERY simple project is generating error above.
Menu screen with some buttons linked to F4V files inserted as "slide Videos". The videos are large files and run in 1024 x 768. It saves properly after a looong time compressing and will not open. This only happens after I've inserted the slide videos and linked to the buttons.
The error says " Cannot open file XXXXX. Ensure that file is not open already etc....."
I've done this a tonne of times before and can't figure out what is happening.

I'll presume you're using windows, but it should be similar with Mac.
1) ensure your files are all stored locally. Saving on network drives will cause some significant delays opening/saving/closing.
2) look in the folder whre the file is saved and enable viewing hidden files, if it isn't already. Tools > Folder Options > View > Hidden files and folders > Show hidden files and folders
3) look for a file names something like ~cp_prj_name_of_project.cptx_lock If you are confident the file is not open somewhere, delete that _lock file and try to open the project.
That lock file keeps 2 people from opening the project at once. Sometimes the _lock file is not cleaned up properly when the project is closed (usually when there's a crash). Hopefully that fixes it for you. If not there is a way to try and retrieve the file from backup (if you have backups turned on) or from the cache.
Any luck?

Cannot open file error message

Whenever I go to open a PDF file for university I cannot open it, it comes up with an error message of opening Adobe Acrobat and accepting the End user license agreement?

Do exactly what the message says: open Adobe Reader (as a separate application, not inside the browser) and accept the EULA.

"Cannot Open File" error when generating CHM

Hello,
We have a small help file that we have in our source control
(StarTeam), and it's built on a daily basis. It hasn't been updated
in quite a while, so it was a surprise that it suddenly generated
the following error during the weekend build:
Cannot open the file
"b:\Document\HelpFile\!SSL!\Microsoft_HTML_Help\!chm_tmp_folder_0\HelpFile.hhc".
The CHM is normally built by running RH 7 via a command line
in StarTeam. I tested it today by running it manually and received
the same error. When I click "OK" on the error message, it
continues building and finishes with the normal "view/close"
message.
Anyone have an idea as to what may have caused this issue?
The immediate puzzle is to what changed that would have caused this
error, as we haven't updated this help file in several months (so
there shouldn't be any changes within the help file).
And to pre-empt the usual first response, we have a copy of
RH 7 on the build machine itself, so it shouldn't be a "running
over a network" issue. ;*)

Quick update: I had the chance today to check out the files
and build them locally on my machine with my copy of RH7.
It appears to build normally for me, and I'm not getting the
error message being generated on the build machine.
This leads me to think something on the machine has changed,
but I'm still at a loss as to what it might possibly be.

Cannot open files - errors with "unrecognized selector sent to instance"

I installed 10.5 on MBP and noticed that there is a problem with the file dialog box. Everytime I try to 'Open a file' from any app (Firefox, Word etc...) it does not bring up the file dialog. Instead it throws this error in the console:
10/27/07 12:36:29 PM Microsoft Word[373] * -[NSNavSegmentSwitchControl initWithFrame:pullsDown:]: unrecognized selector sent to instance 0x1b9c5dd0
10/27/07 12:36:29 PM Microsoft Word[373] Exception raised!: * -[NSNavSegmentSwitchControl initWithFrame:pullsDown:]: unrecognized selector sent to instance 0x1b9c5dd0
10/27/07 12:44:17 PM firefox-bin[398] * -[NSNavSegmentSwitchControl initWithFrame:pullsDown:]: unrecognized selector sent to instance 0x17dcf430
10/27/07 12:44:17 PM firefox-bin[398] Exception raised!: * -[NSNavSegmentSwitchControl initWithFrame:pullsDown:]: unrecognized selector sent to instance 0x17dcf430
To test this, just launch Firefox and go to File->Open File... and if you don't see the File dialog then you have the problem. I have reinstalled from CD but same problem. I installed 10.5 on an iMac G5 and do not see this problem.
Any thoughts on what can be done. Its a little difficult to use the computer if I can't open or save files
Thanks,
-- John Mac.

RayNewbie wrote:
I think the recommendation was to make sure the object you got from your nib was an instance of the class you expected. This sounds like an especially good idea given the difference in behavior on the two platforms. For example:
if (cell2 == nil)
NSArray *nib = [[NSBundle mainBundle] loadNibNamed:@"CustomCell" owner:self options:nil];
cell2 = [nib objectAtIndex:0];
// debug code aka introspection
if ([cell2 isMemberOfClass:[CustomCell class]])
NSLog(@"%@ is CustomCell", cell2);
else {
NSLog (@"%@ is not CustomCell", cell2);
That is fairly limiting and isn't good practice. You see that approach more in C++, which isn't as strong an object-oriented language as Objective-C. Even in C++ though, there are better ways to handle it.
In Objective-C, it is pretty easy. Look at it from the perspective of what you want to do. Then, you ask the object if it can do what you want via "respondsToSelector:"

PDF created in CS6 now produces a "Cannot Open File" error when I try to reopen it :(

I created a file in Illustrator CS6 (v. 16.0.0), and saved it as an (editable) PDF. When I try to reopen that same PDF inside Illustrator CS6, however, I get a "Could Not Open The File" error.
The file opens in Acrobat just fine, but I need to continue editing/working on it. Opening it in 5.1 works but it's all flat and not ideal for editing. Renaming the extension to .eps or .ai didn't work, either. I also looked into potential font conflicts (none) and restarted my Mac (OS 10.7.5) to no avail.
Thoughts/suggestions most welcome!

Illustrator is not designed to be a pdf editor, so save a .ai file backup always.
A restart, as you did, of Illustrator or your mac will allow you to open the .pdf, or resetting your font cache with fontnuke.
Update to 16.04, and especially check if acrobat needs updating.
I have had and so have others problems with making .pdfs if you do not have a printer chosen, usually you get an error could not save .pdf but check you have a printer chosen in system preferences >> Print & Scan .

Cannot Open File error CS4 upgrade plug-ins

My business partner has been working on an indesign file and when I try to open it on my system running CS4 i get the following error message.
"upgrade your plug-ins to their latest versions or upgrade to the latest version"
Am I missing something here? Excuse my ignorance : He's working in CS4 as well version 6.
Thanks

simple_photo wrote:He's working in CS4 as well version 6.
And what version are you working in? If Version 6 (CS4 -- version 4 is CS2), is ir patched to AT LEAST 6.0.5

CS5 - Cannot Open File Error

Hi everyone! I'm getting the attached error when I open up a file, supposedly a CS5 document. I own CS5. Are there plugins I need to install?

That is NOT a CS5 file. It’s either CS5.5 or CS6.
Bob

Indesign - Cannot open file - error code 5

Hello,
I'm having a huge problem with my indesign...
I lost all the work that I've been working on for at least a week...
Could you please help me with the error code 5?
Best Regards
Joana

Answered in the other thread

Cannot open file, plug in error

Cannot open file error message in InDesign software. PLEASE HELP!!!! Does not support file format, a plug in that supports the file format may be missing. can anyone help with this please??

No, that message means exactly what it says. More than 90% of the time we see this the file turns out not to be an InDesign file at all, but something else with the wrong file extension. The other major cause is there is a lock file (.idlk) in the same folder where the file is stored (usually left over from a crash).
Can you open the file "As a Copy?"

Suddenly getting "Too Many Open File" error

Dear All,
I have listener program which have been working well for the past few months. Suddenly I start to get "Too Many Open File" error. What can be solution? Is it I need to increase the file descriptors or any other solution? Thank you.

Dear Ejp,
Attached below is my codes. I have remove some of the fields for db just to make the code a bit more easier to read. Where do you think is leaking?
public class commServer {
public static void main(String[] args) {
try {
               final ServerSocket serverSocketConn = new ServerSocket(8888);
                    while (true)
                              try
                         Socket socketConn1 = serverSocketConn.accept();
new Thread(new ConnectionHandler(socketConn1)).start();
                              catch(Exception e)
                                             System.out.println(e.toString());
catch (Exception e)
System.out.println(e.toString());
//System.exit(0);
class ConnectionHandler implements Runnable {
private Socket receivedSocketConn1;
DateFormat dateFormat = new SimpleDateFormat("dd/MM/yyyy HH:mm:ss");
DateFormat formatter = new SimpleDateFormat("EEE, dd MMM yyyy");
DateFormat inDf=new SimpleDateFormat("ddMMyyHHmmss");
DateFormat outDf=new SimpleDateFormat("yyyy-MM-dd HH:mm:ss");
ConnectionHandler(Socket receivedSocketConn1) {
this.receivedSocketConn1=receivedSocketConn1;
//@Override
public void run() {
Connection dbconn = null;
BufferedWriter w = null;
BufferedReader r = null;
try {
PrintStream out = System.out;
     BufferedWriter fout = null;
w = new BufferedWriter(new OutputStreamWriter(receivedSocketConn1.getOutputStream()));
r = new BufferedReader(new InputStreamReader(receivedSocketConn1.getInputStream()));
int m = 0, count=0;
String line="";
String n="";
w.write("$PA\n");
w.flush();
while ((m=r.read()) != -1)
Date dateIn = new Date();
     n = n + (char) m;
     int i = n.indexOf("GET");
                              if(i != -1) {
                                   break;
     if (m==35)
     String ori = n;
     String noCheckSum = n.substring(0,(n.length()-4));
               int addExist = n.indexOf("@");
String[] slave = null;
if(addExist!=-1)
     slave = noCheckSum.split("@");
          n = slave[0];
          //System.out.println(" slave : "+slave.length);
               else
                    n = noCheckSum;
     String[] result = n.split(",");
     Statement stmt = null;
     w.write("$PA\n");
w.flush();
               int count1 = 0;
Date date = Calendar.getInstance().getTime();
String today = formatter.format(date);
                    String filename= "MyDataFile"+today+".txt";
boolean append = true;
FileWriter fw = null;
try
fw = new FileWriter(filename,append);
     fw.write(ori+" "+dateFormat.format(dateIn)+"\n");//appends the string to the file
     Date dateOut = new Date();
     fw.write("$PA"+" "+dateFormat.format(dateOut)+"\n");//appends the string to the file
catch (IOException ex)
                    //ex.printStackTrace(new PrintWriter(sWriter));
                    System.out.println("MyError:IOException has been caught in in the file operation");
                    ex.printStackTrace();
                    finally
               try
     if ( fw != null )
          fw.close();
     else
          System.out.println("MyError:fw is null in finally close");
                    catch(IOException ex){
                    System.out.println("MyError:IOException has been caught in fw is null in finally close");
                    ex.printStackTrace();
     try
                         String deviceID=result[3].trim();
                         String dateTime=result[4].trim();
                         String[] result2 = result[10].split("'");
                         String gpsDate = result2[1].trim().substring(0,6);
                         String gpsTime = result2[1].trim().substring(6,12);
                         String gpsLat = result2[1].trim().substring(13,20);
                         String latitude = result2[1].trim().substring(13,20).substring(0,2)+"."+result2[1].trim().substring(13,20).substring(2,7);
                         String gpsLong = result2[1].trim().substring(21,29);
                         String longitude = result2[1].trim().substring(21,29).substring(0,3)+"."+result2[1].trim().substring(21,29).substring(3,8);
                         String speed = result2[1].trim().substring(30,33);
                         String course = result2[1].trim().substring(33,36);
               String dateTimer = null;
                         try
                         Date inDate=null;
                         inDf.setTimeZone(TimeZone.getTimeZone("UTC"));
                         inDate=inDf.parse(dateTime);
                         outDf.setTimeZone(TimeZone.getTimeZone("Asia/Kuala_Lumpur"));
                                   dateTimer=outDf.format(inDate);
                         catch(ParseException ex)
                         System.out.println("MyError:Parse Error has been caught for date parse close");
          ex.printStackTrace();
                    dbconn = DriverManager.getConnection("jdbc:mysql://192.168.1.155:3306/db1?"+"user=db1&password=test1");
               stmt = dbconn.createStatement();
               String selectQuery2 = "Select * from tripData Where deviceID='"+ deviceID +"' and dateTimer>'"+dateTimer+"' Order By dateTimer Desc Limit 1";
               ResultSet rs2 = stmt.executeQuery(selectQuery2);
               String updateQuery = "";
               if(rs2.next())
                    String previousLatitude="";
                    String previousLongitude="";
                    String previousSpeed="";
                    previousLatitude = rs2.getString("latitude");
                    previousLongitude = rs2.getString("longitude");
                    previousSpeed = rs2.getString("speed");
                    updateQuery = "UPDATE device SET " +
                                   "latitude='" + previousLatitude +
                                   "',longitude='" + previousLongitude +
                                   "',speed='" + previousSpeed +
                                   "' WHERE serialNumber='" + deviceID + "'";
               else
               updateQuery = "UPDATE device SET " +
                                   "latitude='" + latitude +
                                   "',longitude='" + longitude +
                                   "',speed='" + speed +
                                   "',course='" + course +
                                   "',dateTimer='" + dateTimer +
                                   "' WHERE serialNumber='" + deviceID + "'";
                    count = stmt.executeUpdate(updateQuery);
               String insertQuery = "INSERT INTO tripData" +
                                   "(latitude,longitude,speed,course,dateTimer,deviceID)" + " VALUES ('" +
                                   latitude + "','" + longitude + "','" + speed + "','" + course + "','" + dateTimer + "','" + deviceID + "' )";
     count = stmt.executeUpdate(insertQuery);
          if(addExist!=-1)
          for(int iSlave=1; iSlave<slave.length ; iSlave++)
                                        String[] slaveDetails = slave[iSlave].split(",",-1);
                                        String slaveEventType = slaveDetails[0];
                                        String slaveGroup = slaveDetails[1];
                                        String slaveUnitID = slaveDetails[2];
                                        String slaveBattLevel = slaveDetails[3];
                                        String slaveSwitchStat = slaveDetails[4];
                                        String slaveTempHumid = slaveDetails[5];
                                   String slaveTemp="",slaveHumid="";
                                   if(slaveTempHumid.length()>0)
                                   slaveHumid = slaveTempHumid.substring(5,7);
                                             if(slaveTempHumid.charAt(0)=='P')
                                             slaveTemp = "+"+slaveTempHumid.substring(1,3)+"."+slaveTempHumid.substring(3,5);
                                             else if(slaveTempHumid.charAt(0)=='M')
                                             slaveTemp = "-"+slaveTempHumid.substring(1,3)+"."+slaveTempHumid.substring(3,5);
                                   slaveBattLevel = slaveBattLevel.trim().substring(0,2)+"."+slaveBattLevel.trim().substring(2,3);
                                        String insertQuery2 = "INSERT INTO tripDataSlave" +
                                        "(dateTimer,deviceID,slaveUnitID,slaveEventType,slaveGroup,slaveBattLevel,slaveSwitchStat,slaveTemp,slaveHumidity)" + " VALUES ('" +
                                        dateTimer + "','" + deviceID + "','" + slaveUnitID + "','" + slaveEventType + "','" + slaveGroup + "','" + slaveBattLevel + "','" + slaveSwitchStat + "','" + slaveTemp + "','" + slaveHumid + "')";
          count = stmt.executeUpdate(insertQuery2);
               catch (SQLException ex)
System.out.println("MyError:Error : "+ex);
                    finally
                    try
                         if ( stmt != null )
                         stmt.close();
                         else
                              System.out.println("MyError:stmt is null in finally close");
                    catch(SQLException ex){
                    System.out.println("MyError:SQLException has been caught for stmt close");
ex.printStackTrace();
                    try
                         if ( dbconn != null )
                         dbconn.close();
                         else
                         System.out.println("MyError:dbconn is null in finally close");
                    catch(SQLException ex){
                    System.out.println("MyError:SQLException has been caught for dbconn close");
ex.printStackTrace();
     n="";
catch (IOException ex)
System.out.println("MyError:IOException has been caught in in the main first try");
ex.printStackTrace();
finally
try
     if ( w != null )
          w.close();
     else
          System.out.println("MyError:w is null in finally close");
catch(IOException ex){
System.out.println("MyError:IOException has been caught in w in finally close");
ex.printStackTrace();
}

Error Message #100 Cannot open file

When double-clicking on an MDF file, I'm getting the following error:
Cannot open file 'Y:\shared\Lending\CFP.ifd'
Any idea what is causing this? This CFP.ifd file isn't even the file I'm trying to open, and as far as I know it doesn't exist. I'm able to open the MDF file with FILE>OPEN with no errors.

Hi,
New release of InDesign CC is not an update of older InDesign. It can coexist with older InDesign CC. It would be available in creative cloud app as a separate installer named InDesign CC (2014).
Regards
-Anshul

Upgrade Plug-ins error (Cannot Open File)

I was working on a document in CS3 as a final thesis for my masters work. I was using a Blurb template in order to export the file for printing. In between working on the file, one afternoon I could no longer open the file and was met with the follwing error:
Cannot Open File
IMAGE.RPLN
IMAGE FILTERS.RPLN
HYPERLINKS.RPLN
"Cannot open "Masters_book dec.indd".
Please upgrade your plug-ins to their latest
versions, or upgrade to the latest version of
Adobe InDesign."
I hadn't changed any other files on my computer or ran any updates. I was simply met with the error when I tried launching the application. After trying to run necessary updates I was still met with the same error message. I downloaded the trial version of CS5 on another machine and tried to open it and was once again met with the above error message. I have a back up of the file that I can use but it still represents a lot of lost work if I have to resort to an old file.

I probably shouldn't dwell, on this, but I can get really worked up over it.
I come from the Cosmos and I can assure you we have sent no "Rays" to your puny Earth Planet today!(*)
Since this concerns a CS3 file and I haven't seen posts of others having the same issue, either with CS3 or with any other version, I have to take it as a One-Time Fluke.
I'm pretty firmly convinced this never happens. There are real problems and even if we only see them once, they are happening hundreds and thousands of times and going unreported and undetected, but they are no less real. In fact, because of the reporting bias towards repeatable problems, they are probably causing added frustration and confusion without being detected or fixed properly. So, IMNSHO, we owe a larger duty to pay attention to so-called "unreproducible" bugs.
(You can imagine how well these conversations with Adobe Support go...)
Of course, in this case, it's probably really hard to find the problem. And since it's effectively an end-of-life'd product that is 3 versions behind the released product and at least 4 versions behind the development product, well, it's hard to lose too much sleep over it.
(*) Yes, I know, this incident would not have been "today." Consider it time dilation.

Error Message when installing updates: "Cannot open file (-3001)"

I have a MacBook3.1. with Mac OS 10.5.7. Three days ago I installed 5 to 6 updates for iTunes, iDVD, AirPort Express, Java, etc. After the installation, I could not access the internet because my AirPort wireless on the Mac was off (non-existent). I could not even scan for my network. I could not access iTunes, in fact when I opened iTunes, the application got stuck and I could not even "force quit" the application. I went to the Apple Store and was told to Re-install the original OS discs (10.5) received with the MacBook, which I did. After the installation things seemed to be back to normal. I was able to access the internet, etc. However, I could not open iTunes because and I paraphrase "the iTunes version that created/supported the application is not.....". OK so I need to update the software. Now, when I tried to update the software with the newly installed "re-install" 10.5 OS I received the following message:
"A networking error has occurred: Cannot open file (-3001). Make sure you can connect to the Internet, then try again."
Meanwhile, I was searching the internet googling the above message. So internet access was not the issue. I decided to create a "test" admin account to see if I could update from another account. Low and behold, I was able to access and update each new software update from the new "test" account and ultimately open iTunes from my personal (main) account.
Very confused and could use some guidance. Any ideas?

Welcome to Apple Discussions:
My general rules:
Never install more than one update at a time - especially those requiring a reboot.
Whenever possible, use the manual updates and for OS updates, always use the manual combo update.
If a problem does occur, reinstall any "bad" updates with manual updates. Yes, they can be reapplied.
Again, one at a time.

INDD CS6 error: "InDesign cannot open files in the "InDesign CS5.5 Document" format.

Working in CS6 on Mac OS X 10.7.5: When I double click an INDD file in the Finder, I get the following error from InDesign:
"The document "doc name" could not be opened. InDesign cannot open files in the "InDesign CS5.5 Document" format."
This just started recently and I have not been able to figure out why. I have not updated INDD or OS X. I can't think of anything else that changed, other than maybe a Java update. Have not updated to the latest OS yet.
The files I'm trying to open are files I created with CS6 - as recent as a few minutes ago. I can open them fine using the File>Open command in InDesign so I can open them, but I can't open them by double clicking them in Finder or dragging them to the INDD icon in the dock.
The info in Finder's "Get Info" window says they are CS6 files set to open in CS6 and I have permissions to read and write. They are not locked.
This is not incapacitating, but rather annoying and slows me down since this is one of the most common ways I open files.
Any suggestsion would be appreciated.

Probably won't work because it sounds like an OS problem of some sort, but you can try trashing the prefs. See Replace Your Preferences

Cannot Open File error - tried what I know

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