Cannot open firefox - or reinstall it - after today's update

After updating Firefox today to the newest version, when opening Firefox, I now get this error message: Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access them...I cannot open firefox. I downloaded it again, and when try to RUN, I get the exact same message. Please advise.

I uninstalled FF through control panel, deleted app files and exe. Then downloaded and installed latest FF from Mozilla. Works great now!

Similar Messages

  • I still cannot get firefox to boot up after downloading the update. Get message that I must restart the computer. Unable to delete the program so I can download the program again. Same message comes up.

    firefox message comes up every time I try to get on the interner with firefox. I received an email about two weeks ago from Mozilla advising me to download the updated firefox program. I have not been able to get to firefox since. I have tried to delete mozilla from my computer and get the message that I must reboot the system. I get the same message when I try to get on the internet with firefox. STATEMENT IS "Your computer must be restarted to complete previous upgrade of Firefox."

    Try to run the Firefox program once as Administrator (right-click firefox.exe: Run as Administrator).
    If that doesn't solve the problem then remove the Firefox program folder (C:\Program Files\Mozilla Firefox\) to do a clean reinstall.
    Download a fresh Firefox copy and save the file to the desktop.
    *Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
    Uninstall your current Firefox version, if possible.
    *Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • Cannot open firefox after installing internet explorer 9

    I insatalled internet explorer 9 now I cannot open firefox. Before I would switch between both using explorer as the default
    and saying no to firefox then firefox would open. Now I cannot open firefox at all

    Also do a malware check with several malware scanning programs on the Windows computer.
    Please scan with all programs because each program detects different malware.
    All these programs have free versions.
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
    *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
    *SuperAntispyware:<br>http://www.superantispyware.com/
    *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
    *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
    *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
    *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
    You can also do a check for a rootkit infection with TDSSKiller.
    *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
    See also:
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    *https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

  • Cannot open Firefox. Error Platform version 1.9.2.15 is not compatible with minVersion =1.9.2.16 maxVersion =1.9.2.16

    Received an update yesterday that turned off Norton before installing itself. Now cannot open Firefox. Get error message.

    This issue can happen if the updater wasn't able to update all the files.
    Do a clean (re-)install:
    * Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
    * Firefox 4.0: http://www.mozilla.com/firefox/all.html
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Don't remove personal data if you uninstall the current version.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

  • I cannot open firefox. I am told that it has crashed. I've sent reports but haven't heard back.

    I cannot open firefox in safe mode. I have to use internet explorer.

    Have you been using Windows System Restore ? that can cause Firefox problems and sometimes problems similar to yours. (Bug702045)
    I wonder if more than just the profile may be corrupted in such circumstances? <br> '''If '''the new profile does not work '''try a clean reinstall''' of Firefox 8
    * see http://kb.mozillazine.org/Standard_diagnostic_%28Firefox%29#Clean_reinstall <br/> including deletion of program files
    Your Crash details
    * Crash ID: [https://crash-stats.mozilla.com/report/index/04d97793-7360-440c-94b9-8d6ac2111116 4d97793-7360-440c-94b9-8d6ac2111116]
    ** js::Bindings::getLocalNameArray(JSContext*, js::Vector<JSAtom*, int, js::TempAllocPolicy>*)
    ** Related bugs include bug672262 bug691847#c67
    Also see [/forums/contributors/707773?page=2#post-43603]
    P.S.
    Alice/Cor-el <br>
    I am loosing track of this, are current problems after System Restore only corrupting omni.jar ?

  • Cannot open firefox in more than one window

    I cannot open Firefox in more than one window. I deleted and reinstalled the latest version but this did not help. I was able to open Firefox in multiple windows prior to installing an update of Avast. Don't think it should have an effect on Firefox.
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    Anyone?

  • I cannot open firefox from my desktop or start menu

    I cannot open firefox from my desktop or start menu. this happened last night. IE will open and functions properly. I have the latest version of firefox installed. thank you

    A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
    See:
    * [[Server not found]]
    * [[Firewalls]]
    See also http://kb.mozillazine.org/Browser_will_not_start_up

  • Please help, I cannot open Firefox at all! crash ID: cf9fa02c-586d-4033-999b-a7a242110501 and Signature: mcffplg.dll@0x1cb20

    It happened a few weeks a go, I have re-installed the Firefox but still didn't work. I can only open Internet Explorer. I cannot open Firefox and Google Chrome at all!. I am using windows 7.
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    The crash is reporting a problem with the McAfee Site Advisor (mcffplg.dll), try uninstalling the McAfee Site Advisor and see if you can then start Firefox.

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    Cannot open apps iPhoto and Aperture after updates. I'm operating ML on mbpro.  Now apps will not open.  Simply that. 

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  • Cannot open firefox on email (AT&T yahoo) icon since updating to v8

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    AS usaul they have fucked up! too many of these top range sites are fuck with brain dead moorons who do not live in the real world.....
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    I have now told all my clients not to us mozilla or any firefox products.
    yours very angry !!!!!!!!!!!!!!

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