Cannot open form - Reader & Acrobat crash

Hello,
I am facing a strange issue here on our citrix servers (Win 2008 x64, Citrix PS 4.5)
We have both Acrobat reader 9.4 and Acrobat Std 9.4 installed on the servers (problem occurs with verson 9.3 also)
When we try to open some pdf files (with either the reader or Acrobat), the window launches, and displays a part of the file, then the app crashes..
Those pdf for which the issue occur all contain forms. I even tried generating a simple pdf form containing one text box, and the problem occurs.
What is strangest is that if i save the file on disk (from say an email), I cannot open it. Consistently. This is always reproduced.
If I logoff, then log back on, I can then consistently open it.
It makes no difference if the file is saved on my desktop (we have roaming profiles), or in my home directory.
This does not affect all pdfs, but all users for some pdfs..
I have tried uninstalling one of the 2 products, but the other one keeps on crashing.
Nothing in the event logs, I tried to procmon, could not spot anything.
Any help would be VERY appreciated
Vincent

Hi
Please follow this KB doc: http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
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Cannot open form - Reader & Acrobat crash

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