Cannot open google or mozilla sites in firefox ok in other browsers.

I am running Firefox 36 which runs normally except that I cannot open certain websites a few eg.s below:
any mozilla sites, cannot open extention site also
no Google sites
which is very fustrating. The above websites work in IE, Chrome & Opera. I have cleared cache and cookies, reloaded in safe mode, totally
uninstalled firefox and cleaned out any reference to Firefox or Mozilla in my registry and after reinstalling no change. I have even downgraded
to version 34 to no avail. I am using Kaspersky anti virus which I have tried closing down and I cannot see any problems with Windows firewall.
After looking on your webiste I also tried disabling IPv6 & changing DNS Prefetching (about:config).f
This problem first occured approx 5 days ago I am at a loss as to why this is happening, please can you advise.

At this time, I don't have any good ideas, but please provide a bit more information so I or others can help further:
# when you type in the url and press enter, in the bottom left of the browser window, it will have some status notification, it maybe "looking up..." "connecting..." "waiting for response...", "transferring data...", what was the status you get when trying to reach those websites?
# when you say "can't open", what error page shows up?
# if you can't open http://www.google.com/ can you open http://74.125.224.72 ? (this is the ip address of google.com, using this directly should bypass DNS issues).

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As you may have noticed, the Refresh/Reset feature copies your settings (profile) folder to the desktop into a folder named "Old Firefox Data".
If Firefox was running reasonably problem-free before the Refresh, and you haven't deleted the Old Firefox Data folder from your desktop, there is a way to use the contents of that folder to revert the refresh. You might want to brew a fresh cup...
Check inside "Old Firefox Data" folder for a folder with a semi-randomized name. If there's only one, that probably has your old settings and add-ons. If there's more than one, you'll want to work with the one that was updated most recently.
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'''Overview'''
These are the steps:
# Create a new Firefox profile
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Exit Firefox and start up in the Profile Manager by pasting the following into the Start menu search box, or the Start > Run dialog, and pressing Enter:
firefox.exe -P
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You're welcome

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<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/918107]]</blockquote>
what will be the form of file protocol (file://) in firefox?? Using file://servername/foldername , I am uable to open a folder. But it was supporting in other browsers. Need a prompt solution of that issue.
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<a href="file://PC2/c$">open folder </a>
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Need a solution as soon as possible...

Hi,
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Any Mozilla product I install crashes at startup. The first window I see when I open a Mozilla product is the crash reporter. I have tried every possible solution but cannot open anything. It started with firefox. Can anyone please help?

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Seamonkey Error Report:
Add-ons: [email protected]:2.0.4,{59c81df5-4b7a-477b-912d-4e0fdf64e5f2}:0.9.85,{f13b157f-b174-47e7-a34d-4815ddfdfeb8}:0.9.87.4,[email protected]:1.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:1.0
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CrashTime: 1296412292
InstallTime: 1296412283
ProductName: SeaMonkey
StartupTime: 1296412291
Theme: classic/1.0
Throttleable: 1
URL:
Vendor: Mozilla
Version: 2.0.11
This report also contains technical information about the state of the application when it crashed.
Sunbird Error Report:
Add-ons: [email protected]:1.2009p,{e2fda1a4-762b-4020-b5ad-a41df1933103}:1.0b1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:2.0
BuildID: 20091211101839
CrashTime: 1296413028
InstallTime: 1296411446
ProductName: Sunbird
SecondsSinceLastCrash: 1578
StartupTime: 1296413025
Theme: classic/1.0
Throttleable: 1
URL:
Vendor: Mozilla
Version: 1.0b1
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Did you find a solution?
Same problem over here as well, FF 7 is ok but FF8 / FF9 and Thunderbird 8 / 9 crash on startup.
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Firefox cannot open google

Everytime i type in www.google.com I get this:
The connection has timed out
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I have a laptop which runs firefox and opens google just fine. I have cleared my cache and cookies and tried all the other suggestions on the forums with no luck. I even tried getting there through a proxy server but had no luck.
HELP?!?

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Hey everyone, first and formost, thanks for taking the time to look at my posting.
I'll keep it simple:
o For two days now I cannot open www.google.com
o I can open any other variation, such as www.google.de or www.google.com.hk
o I can open Google via it's IP address of 74.125.224.72
o In a browser I get the "You are not connected to the Internet" page (Safari), or "Server Not Found" (Firefox)
o If I try to ping www.google.com I get:
Ping has started…
ping: cannot resolve www.google.com: Unknown host
o If I try to tracerout:
Traceroute has started…
traceroute: unknown host www.google.com
o I can access www.google.com on other devices on the same network (iPhone 4s, iPad 2)
Help!

Try using OpenDNS servers.
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*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

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Cannot open google or mozilla sites in firefox ok in other browsers.

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