Cannot open hyperlinks

After upgrading to Lion, I cannot open hyperlinks in Mac Mail. I appreciate any suggestions.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
As Guest, test. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on some Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode.) Post the results of steps 1 and 2.

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WIO 0002: Cannot Open Hyperlink

Hi All,
I am getting the error " Cannot Open Hyperlink WIO 0002:" while trying to open a sub report from a main report.
We have a hyperlink which opens the sub report. The formula for the coulmn which links to sub report is also correct. But still when i click on Hyperlink I get this error.
Please let me know, if you have any ideas regarding the same..
Any inputs will be of great help to me..
Regards,
Ani

Could you please try it:
="<a href=http://<server>:<port>/OpenDocument/opendoc/openDocument.jsp?iDocID=FltOXUvMXwwAPCoAAJA77FkAjhm0KAjE
&sIDType=CUID&sType=wid&sRefresh=Y&lsSEnter+From+Date="+URLEncode([FromDate])+"&lsSEnter+To+Date="+URLEncode([ToDate])+"&lsSPlease+Enter+Band+Size(KB)="+URLEncode([BandSize])+"&lsSPlease+Enter+Band+Starting+Point(KB)="+URLEncode([BandSP])+"&lsSPlease+Enter+Number+of+Bands="+URLEncode([NoBand])+"&lsSEnter+Band(KB)="+URLEncode([Merged_Band])+"&sWindow=New>See MSISDN</a>"
Assumption:
1. All prompts in the target report are single valued prompt.
2. Prompt texts are correctly used.
3. CUID is currectly copied

Cannot open hyperlink from an email in Outlook

Until today I was able to open all hyperlinks from emails in Outlook. Now I cannot.

Open your computers control panel to the Default Program page.
Win 7; Control Panel\All Control Panel Items\Default Programs
Set Firefox as default Internet Browser.
Some programs have their own setting option as to the browser.

Mail cannot open hyperlink of file located in windows server 2003

My macbook air has access to shared directory located in a windows server 2003 machine via smb mount. However, when I get an email containing a hyperlink of a file located in the shared directory, mail cannot open the link. Any ideas?

You might read the EULA and confirm the issue I have mentioned. I might not be correct in my estimate, but just gave a sounds like opinion. If it is a violation, then removing it is wise. Typically, Acrobat must be installed on each individual machine. There are multiple license options and server options, but you would need to contact Adobe for more information on those areas. Hope you can get them to talk to you in such a case.

Outlook 2013 cannot open hyperlinks or attachments

I have Windows 7 64bit and Office 2013 32bit. For several weeks I have been unable to open attached files, although I could preview attached image files. Since the latest update (Jan 2014) I am
unable to open hyperlinks either. Also since the latest update I get the message "Something unexpected went wrong with this URL: http:....... Access is denied". Also since
the latest update I get messages regarding my Add-Ins every time I open Outlook:
I have tried opening Outlook as administrator and clicking Trust all..., I have reset IE11 completely, I have run the FixIt program (http://support.microsoft.com/kb/310049)
without success. I would greatly appreciate a solution to these problems.

Hi,
If we open Outlook in safe mode, can you still reproduce these problems? To start Outlook in safe mode, press Windows key + R, type
outlook.exe /safe in the Run dialog and press Enter.
For the hyperlink issue, if we copy the hyperlink to your IE, does it open properly?
Do you installed other browser on your computer? If so, please try to set IE as your default browser to test the issue again.
For the attachment issue, did you get any error message when it fails to open? If we save the attachment to local and then open it, will it open properly?
In addition, please try to clear the Outlook secure temporary folder to check the result. See:
http://www.slipstick.com/outlook/securetemp-files-folder/
If you installed any security programs, please also try to temporarily turn off them to test the issue again.
Please let me know the result.
Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Cannot open hyperlinks from Microsoft Office programs

I have several hyperlinks saved in Excel and Word. When I click on them with Internet Explorer set as my default, they open. When I click on them with Firefox set as my default nothing happens.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
[[Image:FirefoxSafeMode|width=520]]<br><br>
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.

Cannot open Hyperlinks in PDF Forms

We use Acrobat Pro 10 / LiveCycle Desginer to create our fill-able forms to then publish on our website. Our users can click the form on our webpage, the PDF opens in Chrome just fine and they can fill in the fields. But when a user trys to click on the Hyperlinks, the Hand doesn't turn into the Finger allowing you to click the link and go to the webpage. When looking at the properties of this PDF, I can see there are restrictions. I only want to allow my customers to click on the Hyperlinks. Keep in mind, they are using Chrome with default Chrome PDF Viewer. Also, many of our internal users do not use Adobe to view/edit PDFs. Their default PDF viewer if eCopy or PowerPDF, so when they open this form in those applications, the Hyperlinks do not work either. The hyperlinks only work if I open with Adobe.
Also, I saw a security restriction in the document properties where is says can only be opened with Acrobat.
Is there way to modify this?

Screenshot is pasted below. Let me know if you can’t see it.
Also, I have attached some other screenshots displaying my problem.
1.       Can’t open PDF in Chrome PDF Viewer
2.       Doesn’t open in eCopy
3.       Does open in PowerPDF, but Hyperlinks don’t work.

CANNOT OPEN HYPERLINK IN ADOBE DOC ORIGINALLY CREATED IN WORD

Our office creates documents in WORD, which includes a website link. These documents are then converted to pdf. Until recently, we had no problem clicking on the link in the Adobe document to access the website. All of a sudden, however, the link in the pdf file doesn't work (doesn't go anywhere; even if you right click and ask it to open the link). It works fine in the word document. I've noticed that the hand symbol in the pdf file now has a "W" symbol over it and am guessing that this is telling me what the problem is, but have no idea how to fix it.
Thanks for any help you can offer.

I had a similar problem. I could not open a word hyperlink which pointed to a pdf file on a network share. To cut a long story short I uninstalled acrobat professional (writer) Then opened the hyperlink successfully by manually pointing it to acrobat READER. You can then re install adobe acrobat pro. I did have acrobat reader as the default program to open .pdf files but for some reason im unsure of it was still using the wrong software. Hope this helps any poor souls having the same problem i had.

Windows 7 and Microsoft Office installed a series of updates and now I cannot open hyperlinks in emails.

After my system rebooted and I opened my emails in outlook, when I clicked on a hyperlink, it brought me no where. I did not get an error message. I went back in and set Firefox to my default program with all extensions and protocols for Firefox. However, when I click a hyperlink in an email, it still does not open in Firefox. What little trick has IE and Microsoft done now to change my system. Until I updated some files today, hyperlinks in emails opened in Firefox. Please Help. I hate IE!

Windows does not know that it should start Firefox to open those links.
Try this first. Start IE (yes I know) and set it as the default browser. After
close IE. Wait a few moments, then start Firefox. Then set FF as your default.

I cannot open hyperlinks in outlook using Firefox. It might work for a few moments and then it doesn't.Sometimes it works when I exit and reopen Outlook. Help!

When clicking on a hyperlink in an email, nothing happens. Sometimes when I exit outlook and then reopen it, I might be able to open a hyperlink a couple of times and then it happens all over again!

You can check for problems with DDE.
*http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox
Try to redo the default browser setting and temporarily set another browser like IE as the default browser.
*http://kb.mozillazine.org/Default_browser
*https://support.mozilla.org/kb/How+to+make+Firefox+the+default+browser
*https://support.mozilla.org/kb/Setting+Firefox+as+the+default+browser+does+not+work

Cannot open hyperlinks in excel

I created hyperlinks to files in other folders on my computer, then later added some more. When I tried to open the new ones I received an error message, then I tried opening the old ones and received error message for those as well. What is the
possible reason and how can I solve it?

Hi,
Would you please provide us the exact text of the error message you got?
Meanwhile, please check if the two KB article below helps:
http://support.microsoft.com/kb/218153
http://support.microsoft.com/kb/867820
Please do not hesitate to post back.
Regards,
Steve Fan
TechNet Community Support

Can I open hyperlink in exe. format?

Dear Sir,
I am using AC6 and find that I cannot open hyperlink in exe. format, I can see the "hand over" icon when I roll to the link.
I have tried it when preview( press F10) and it worked very well.
I am not sure whether there is something wrong or it really cannot open hyperlink in exe. format?
Please also confirm whether it can be open in swf/ html5. Thanks!
Katherine

It *SHOULD* be working.
Can you tell us exactly what you are linking (or trying to link) to?
Cheers... Rick

Mac Word 2008 - hyperlink message "Word cannot open the specified file"

I'm using WordMac 2008 version 12.2.5 and after following detailed instructions on how to hyperlink chapters in a Table of Contents to their respective chapters in a book, I can only get the message "Word cannot open the specified file".
Any ideas what could be wrong?
My OSX is 10.5.1.
The instructions I followed are pasted below and are copied from the Smashwords Style Guide: http://www.smashwords.com/books/view/52
START OF PASTE FROM SMASHWORDS STYLE GUIDE:
How to create a linked Table of Contents. Consider this feature in “beta.” My
thanks to Smashwords author Cheryl Anne Gardner for sharing these tips below,
which I have augmented based on my own experience adding a ToC to the Style
Guide (woo hoo!).
By adding a linked table of contents, you can help readers navigate your
document. This is especially useful for non-fiction. Most fiction doesn’t
need it. If you follow the instructions below, the ToC should work in your
EPUB, MOBI and PDF files, but it will not work in our other formats.
First, create your table of contents where you want it by typing it out. Make
sure the text is normalized just like the rest of your Smashwords’ Word
document. Example:
Contents
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Etc.
Next, we are going to create the BookMarks. In Word 2000, 2003 and 2007, the
Booksmark function is under the Insert tab. Go through your document, and at
each Chapter Start or Indexed item, you will highlight it and then select
Insert: bookmark. Name your bookmark corresponding to the Chapter/Indexed
item and then click add. It’s very important to use the first word of your
heading you’re linking to, because later on, when you add the hyperlinks,
Word displays the bookmark shortcuts in alphabetical order. With many
bookmarks, I found many of my bookmarks weren’t labeled properly, so it was
tough to link to the correct bookmark. If you want to link to a chapter named
How to Publish Ebooks, I’d recommend naming your bookmark
“HowToPublishEbooks” to make it easy to locate. If you instead name it,
“publishebooks,” you’ll frazzle your brain and make mistakes.
Repeat the process above for every Chapter Start as well as for other matter
in the book like index, bibliography, epilogue, prologue, etc. I didn’t link
to every section in the Style Guide, because otherwise the ToC would have
been three pages long. This is your call.
Next, return to your table of contents and highlight the word “Contents.”
Click insert, bookmark, and label this last bookmark “Contents”. Formatting
note: Bookmarks cannot have spaces or odd characters. If instead of
“Contents” you called the label in the document Table of Contents, as I did,
then when you insert the bookmark, name the bookmark “TableofContents,” one
word, or “toc.”
Next, add the hyperlinks to your Chapter Starts. In your table of contents,
if Chapter 1 is called Chapter 1, then highlight Chapter 1 and then click
insert Hyperlink. As you can see in the Style Guide, I tried to use more
descriptive labels. In Word’s Hyperlink menu on the left hand side, select
“Place in this document.” You will now see your bookmarks listed in the main
window. Select Chapter1 bookmark (or whatever you labeled it) and then click
ok. Do this procedure for every chapter and piece of matter in the table of
contents.
Final step. Now you can link back to the Table of contents. Move through your
document to each indexed item or Chapter start and highlight it. Then click
insert, hyperlink, and then select “Place in this document.” When the
bookmarks are showing in the main window, select the bookmark labeled
“Contents,” assuming that’s what you named your Table of Contents. Do this
for each and every chapter and or indexed item.
After you are done, all your links will be underlined. You will need to test
and make sure you linked everything properly. In most Word versions, you just
click on the hyperlink to test. In Word 2007, you may need to Ctrl-Click each
hyperlink and make sure it takes you where you need to go in the document.
Advice: Word has an automatic ToC generation feature under the reference tab.
Do not use this. It uses automated headings and formatting to generate the
ToC and this will un-normalize your text and cause font conversion issues in
your Smashwords files.
END OF PASTE FROM SMASHWORDS STYLE GUIDE.
I did all that as described but I still get the message "Word cannot open the specified file".
Could you help please?

This question would be better addressed to...
http://www.microsoft.com/mac/help.mspx
I think the operative phrase from that article is...
*Consider this feature in “beta.”*
-mj

Upgrade Plug-ins error (Cannot Open File)

I was working on a document in CS3 as a final thesis for my masters work. I was using a Blurb template in order to export the file for printing. In between working on the file, one afternoon I could no longer open the file and was met with the follwing error:
Cannot Open File
IMAGE.RPLN
IMAGE FILTERS.RPLN
HYPERLINKS.RPLN
"Cannot open "Masters_book dec.indd".
Please upgrade your plug-ins to their latest
versions, or upgrade to the latest version of
Adobe InDesign."
I hadn't changed any other files on my computer or ran any updates. I was simply met with the error when I tried launching the application. After trying to run necessary updates I was still met with the same error message. I downloaded the trial version of CS5 on another machine and tried to open it and was once again met with the above error message. I have a back up of the file that I can use but it still represents a lot of lost work if I have to resort to an old file.

I probably shouldn't dwell, on this, but I can get really worked up over it.
I come from the Cosmos and I can assure you we have sent no "Rays" to your puny Earth Planet today!(*)
Since this concerns a CS3 file and I haven't seen posts of others having the same issue, either with CS3 or with any other version, I have to take it as a One-Time Fluke.
I'm pretty firmly convinced this never happens. There are real problems and even if we only see them once, they are happening hundreds and thousands of times and going unreported and undetected, but they are no less real. In fact, because of the reporting bias towards repeatable problems, they are probably causing added frustration and confusion without being detected or fixed properly. So, IMNSHO, we owe a larger duty to pay attention to so-called "unreproducible" bugs.
(You can imagine how well these conversations with Adobe Support go...)
Of course, in this case, it's probably really hard to find the problem. And since it's effectively an end-of-life'd product that is 3 versions behind the released product and at least 4 versions behind the development product, well, it's hard to lose too much sleep over it.
(*) Yes, I know, this incident would not have been "today." Consider it time dilation.

How to open hyperlinks in a pdf with Adobe Reader 9?

We publish a digital journal with hyperlinks to various sources. After installation of Adobe Reader version 9 we are not able anymore to open the hyperlinks. Looking to the discussion Fora we also followed the procedure to disable the PDF/A mode of view. Then the Reader mentions that it tries connecting the website of the source and asks permission to do so. I give that permission, but nothing happens then. This is really a problem for us and I cannot imagine that this is not soluble. We use internet explorer newest version.

We are experiencing a similar problem with hyperlinks in Reader 9.3.4 but this is with PDF not /A files from which we call SWF movies.
We have training products produced in Acrobat 6, as PDFs which have hyperlinks to run Flash movies (SWFs). The products are installed from CD onto users' hard drives.
The products have worked on hundreds of PCs and Macs, but as each customer updates to Reader 9.3.4 they report failure to open the SWFs.
The SWFs are organised in a hierarchy of folders depending on exact topic. All the movies are inside a "data" folder, then main topic folders, down to sub-topic folders.
I have found that the PDF hyperlinks will open a copy of the relevant SWF if it is placed in the same folder as the calling PDF, but not when it is in its rightful position down the path.
The initial error message shown when files are in their correct folders says e.g. "Cannot find anchoring_one.swf" suggesting that only the filename is called and not the path. However the second message, displayed when the first is acknowledged, says e.g. "Cannot open data/anchoring/anchoring_one.swf" So the hyperlink IS outputting the full path, but somehow it it is being truncated to file name only.
Seems that the call is produced from the hyperlink correctly, and registers with the system as full path. Then the call is passed forward to a function which should actually open the file and here loses its path, so file-open fails and returns a "Cannot Find" message. The return code from this function is passed back as a failure, to the prior function which still knows the path. This prior function then issues the "Cannot Open" message, including the full path.
Is is totally impractical for us to rewrite and re-issue the programs in any other format, or stop thousands of independent customers from upgrading to Reader 9.3.4
I hope Adobe can fix this issue VERY quickly.
MartinQ
NauticalSoftware.com

Cannot open hyperlinks

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