Cannot open InDesign CC file

I have some files that have been sent to me (Australia) from Belgium.
All open fine except one which displays this message
"Cannot open the file 'xxxxxxxx' Adobe InDesign may not support the file format, a plug-in that supports the file may be missing, or the file may be open in another application"
I can open the other ID CC files they have sent without issue.
I have the latest upgrade to iD CC
Any clues apart form getting the file saved as an IDML and resent would be appreciated!

Hi Bob. they sent the files on DVDs. All were compressed to fit onto the DVDs as either multi part RAR files or ZIP files. The file in question was in a 3 part RAR file, which seemed to uncompress OK, certainly all of the images and fonts are OK. My guess is that the file was already corrupt when they compressed it. I have asked them to save as an IDML file just in case they do have a strange plug in that they have used. Thanks for your thoughts (you are a legend!!!!)

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    I have compared the contents of the ODS and the InfoProvider (it is an InfoObject).  I have compared by just going to the tables and selecting the Number of Entries option.  However, the InfoPackage load (which is an Init) shows a failure and there a