Cannot open itunes. Alert message says I am missing MSVCR80.dll
Help. Cannot open ITunes. Alert message says I am missing MSVSCR80.dll
Hello Ubuzzard,
The following article provides steps that can help get iTunes back up and running.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen
Similar Messages
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I cannot download itunes on my PC. Error message says i am missing Media Accessibility.dll Can anyone help?
Hi, you may have resolved this issue already, but if not...
There should be one copy of MediaAccessibility.dll in the folder:
C:\Program Files\Common Files\Apple\Apple Application Support (32-bit systems) or
C:\Program Files (x86)\Common Files\Apple\Apple Application Support (64-bit systems)
If you can locate the file, right-click on it and select Properties, then on theDetails tab it should have File Version - 48.1.0.11. If it has a different version number then it is out of date and is likely to be cause of the problem.
Please search your Programs Files and/or Programs Files (x86) folders for all copies of the file MediaAccessibility.dll - Any other copies of the file in different locations are likely to be out of date, but might be called in error by an executable file in the same folder, thereby causing the error.
Should you find more than one copy of MediaAccessibility.dll could you please let me know in which other locations it was found. This will let us more effectively help others with the same issue by suggesting where they should look. If you have the correct version, in the correct place, then deleting any others should fix your problem. This is similar to the QTMovieWin.dll issue dealt with in the first box of the user tip Troubleshooting issues with iTunes for Windows updates.
If you don't have the correct version of the file then completely removing all components, deleting the named folders, and reinstalling as suggested in the second box of the user tip should work. You could try repairing Apple Application Support alone from the the Programs and Features or Add/Remove Programs control panel first as that would be quicker, but only if it works.
tt2 -
I have had Itunes on my pc for years. Worked fine last night. Today it gave me a message missing MSVCR80.dll, tried reinstalling, didn't work. Removed Itunes completely, reinstalled. Didn't work. Same message. Any fix ideas?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99196) -
I cannot open iTunes. Message "iTunes quit unexpectedly". It only opens for about 5 seconds where there is a message about restoring windows, which makes no sense. I have shut down, restarted, checked for software updates....I am not a techie, so simple answers please! I am running OS 10.7 (lion). Any help??
I get this massive error message:
Process: iTunes [1312]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.6 (10.6)
Build Info: iTunes-10604001~1
Code Type: X86-64 (Native)
Parent Process: launchd [131]
Date/Time: 2012-03-20 21:27:33.128 -0400
OS Version: Mac OS X 10.7.3 (11D50d)
Report Version: 9
Interval Since Last Report: 66403 sec
Crashes Since Last Report: 38
Per-App Interval Since Last Report: 306 sec
Per-App Crashes Since Last Report: 38
Anonymous UUID: 8D7A6D13-598F-4133-96E0-626274E1B657
Crashed Thread: 13
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
objc[1312]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
ETC. ETC. ETC......and on it goes.I am getting the very same error code. Have tried a few things and can't fix it. Any help would be greatly appreciated. THanks!
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App Store says I have the latest version of Keynote but a kn presentation I am uploading cannot open and the message says I need a newer version. Very frustrated at this point
I actually had Keynote 06, Keynote 08, and Keynote 09. After finding trashing 06 and 08, 09 is working fine. Apple support troubleshot it this morning with me.
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I installed an iTunes update on my Windows Vista Laptop and iTunes wouldn't start saying it was missing MSVCR80.dll, now when I start Outlook it is going on about a mobileme error? Any advice? I'm tempted to not use iTunes ever again.
Troubleshooting issues with iTunes for Windows updates - MSVCR80
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When i'm trying to opem Itunes, I get a message that I'm missing MSVCR80.dll on my computer. I have tryies to re-install Itunes, but the problem wasn't solved - what should I do?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99343) -
I cannot open itunes. error message missing file MSVCR 80.dll?
I cannot open i tunes. error message MSVCR 80.dll. Tried reinstalling same results.
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
when accessing itunes message comes up saying i am missing a component. cannot download anything from itunes store cos same message comes up. what is this and can i rectify it. thank you.
What version of Mac OS X do you use, and what version is iTunes?
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Cannot open ITunes. Message appears.
Hi, I have been unable to open ITunes for the last few days. Everytime I try to open it a message appears that says " The ITunes application could not be opened. An unknown error occurred (13010)."
I downloaded and installed ITunes again, but nothing. Restarted the computer, nothing... Can anyone help me with this?Ahh... I found an old post from someone else that solve the problem:
In Finder, head to ~yourusername/Music/iTunes folder and remove the file titled iTunes Library Genius.itdb. Then try relaunching iTunes.
It works! -
Cannot open itunes receive message Error 7 (Windows 127)
I attempt to open itunes but receive the message Error 7 (Windows 127)
I am running Windows 7 Home Premium.
Have been running Itunes for several years using various iphones, at present on 4S and an Ipad 4.
I have several times uninstalled Itunes, and at the suggestion of support all programmes associated with Itunes, but when I have reinstalled and attempt to start the programme I get the same response.Hello veijoverde,
Thanks for the question. After reviewing your post, it sounds like you are having launch issues with iTunes on Windows. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I cannot open Itunes. It says another person has it open, but no one is.
I can't open ITunes, messages states another person has it open......but no other account has it open.
The Adobe Reader plugin may not be working properly on Mac.
* https://support.mozilla.org/kb/pdf-files-are-blank-and-cant-be-downloaded-mac
* https://support.mozilla.org/kb/Opening+PDF+files+within+Firefox
Disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead. -
I've checked the problem reports and solutions on my laptop and this is what popped up.
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.3.3
Application Timestamp: 4f14cc3d
Fault Module Name: iTunesMobileDevice.dll
Fault Module Version: 503.2.0.1
Fault Module Timestamp: 4ea63899
Exception Code: c0000005
Exception Offset: 0003a5d0
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Any help you could give would be awesome!For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
tt2 -
I cannot get iTunes to install. It says I'm missing MSVCR80.dll.
I need help on this one. I cannot get iTunes to work since the last update. I get that missing dll file message and now it won't let me reinstall ITunes. I appreciate your help!!!
Click here and follow the instructions.
(98810) -
I've reinstalled 2x now and both time when I go to open iTunes I can't because a dll file is missing. What do I do to resolve this?
Check out this page to fix this: Troubleshooting issues with iTunes for Windows updates
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