Cannot open itunes. Error message

I tried to open itunes and it said that there was a quicktime error. I downloaded quicktime and tried itunes again and got this message. "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I have downloaded, unistalled and downloaded itunes and quicktime several times. I have rebooted and waited and nothing has fixed this error. It has been over a week and I still cannot access it. What can I do?

Try and use Microsoft's Cleanup Utility and then reinstall Quicktime/iTunes:
http://support.microsoft.com/kb/290301
Download iTunes at:
http://www.apple.com/itunes/download/

Similar Messages

I cannot open itunes. error message missing file MSVCR 80.dll?

I cannot open i tunes. error message MSVCR 80.dll. Tried reinstalling same results.

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

I cannot open iTunes. Message "iTunes quit unexpectedly", repeatedly. Thoughts?

I cannot open iTunes. Message "iTunes quit unexpectedly". It only opens for about 5 seconds where there is a message about restoring windows, which makes no sense. I have shut down, restarted, checked for software updates....I am not a techie, so simple answers please! I am running OS 10.7 (lion). Any help??
I get this massive error message:
Process:         iTunes [1312]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         10.6 (10.6)
Build Info:      iTunes-10604001~1
Code Type:       X86-64 (Native)
Parent Process: launchd [131]
Date/Time:       2012-03-20 21:27:33.128 -0400
OS Version:      Mac OS X 10.7.3 (11D50d)
Report Version: 9
Interval Since Last Report:          66403 sec
Crashes Since Last Report:           38
Per-App Interval Since Last Report: 306 sec
Per-App Crashes Since Last Report:   38
Anonymous UUID:                      8D7A6D13-598F-4133-96E0-626274E1B657
Crashed Thread: 13
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
objc[1312]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
ETC. ETC. ETC......and on it goes.

I am getting the very same error code. Have tried a few things and can't fix it. Any help would be greatly appreciated. THanks!

ITunes purchsed book cannot open. Error message: "cannot open format"

I purchased book on iTunes and now cannot open it. Error message: Format not comparable,
Cannot open.

maybe you don't have enough space on your ipad so it can't open, else contact apple

Cannot open itunes receive message Error 7 (Windows 127)

I attempt to open itunes but receive the message Error 7 (Windows 127)
I am running Windows 7 Home Premium.
Have been running Itunes for several years using various iphones, at present on 4S and an Ipad 4.
I have several times uninstalled Itunes, and at the suggestion of support all programmes associated with Itunes, but when I have reinstalled and attempt to start the programme I get the same response.

Hello veijoverde,
Thanks for the question. After reviewing your post, it sounds like you are having launch issues with iTunes on Windows. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I can't open itunes - error message - created by earlier version of itunes

Hi,
My sister used my itunes to set up her new ipod nano but now when I click on the itunes icon on my laptop I get an error message that says it can't open because it was created by an earlier version of itunes. I think she upgraded itunes when she registered her ipod. Any idea how I can now get itunes to open?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Cannot open file error message

Whenever I go to open a PDF file for university I cannot open it, it comes up with an error message of opening Adobe Acrobat and accepting the End user license agreement?

Do exactly what the message says: open Adobe Reader (as a separate application, not inside the browser) and accept the EULA.

Cannot download itunes. error message is run time error 6034

I cannot download itunes. the error message is run time error 6034. advices to contact application support team

Try the following user tip if you're still having the 6034 issues:
Troubleshooting issues with iTunes for Windows updates

Downloaded Itunes to Windows 8. When opening Itunes error message 'Apple Application Support is required to run ITunes. Please uninstall Itunes, then install ITunes again.' I have uninstalled and reinstalled still same error received.

I downloaded ITunes onto my computer with Windows 8. Each time I try to open it I get the same error of "Apple Application Support was not found. Apple Application Support is reuired to run iTues. Please uninstall ITunes, then install ITunes again. Error 2 (Windows error 2)". I have tried uninstalling it and reinstalling it multiple times and continue to get the same error. I am unsure of how to fix this.

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Cannot download itunes, error message says I am missing media accessibility.dll Can you help me?

I cannot download itunes on my PC. Error message says i am missing Media Accessibility.dll Can anyone help?

Hi, you may have resolved this issue already, but if not...
There should be one copy of MediaAccessibility.dll in the folder:
C:\Program Files\Common Files\Apple\Apple Application Support (32-bit systems) or
C:\Program Files (x86)\Common Files\Apple\Apple Application Support (64-bit systems)
If you can locate the file, right-click on it and select Properties, then on theDetails tab it should have File Version - 48.1.0.11. If it has a different version number then it is out of date and is likely to be cause of the problem.
Please search your Programs Files and/or Programs Files (x86) folders for all copies of the file MediaAccessibility.dll - Any other copies of the file in different locations are likely to be out of date, but might be called in error by an executable file in the same folder, thereby causing the error.
Should you find more than one copy of MediaAccessibility.dll could you please let me know in which other locations it was found. This will let us more effectively help others with the same issue by suggesting where they should look. If you have the correct version, in the correct place, then deleting any others should fix your problem. This is similar to the QTMovieWin.dll issue dealt with in the first box of the user tip Troubleshooting issues with iTunes for Windows updates.
If you don't have the correct version of the file then completely removing all components, deleting the named folders, and reinstalling as suggested in the second box of the user tip should work. You could try repairing Apple Application Support alone from the the Programs and Features or Add/Remove Programs control panel first as that would be quicker, but only if it works.
tt2

Can't open itunes- error message 13014.

I am not able to open Itunes and I am receiving error message 13014. What does that mean and how can I fix it.

the suggestions in this thread may be helpful.
JGG

Can't open iTunes - error messages

Hi,
It's impossible to open iTunes. There are 2 error messages.
Can't find the open point ?fastFree@***@@YAXPAX@Z in JavaScriptCore.dll
AND
iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 127).
I deleted all Apple applications, earase program folders and reinstalled iTunes. Always impossible to open iTunes.
Same error messages.
Last 64 bits iTunes version
Windows 7 Pro 64 bits
Thanks for your help.

I am having the same problem. Here are the multiple things I have tried (from searching through multiple ASC threads and Apple's own website):
I reinstalled iTunes over the old files.
I completely uninstalled and reinstalled iTunes.
I completely uninstalled all of iTunes components - iTunes, Quicktime, Bonjour, Apple Software Update, Apple Mobile, Bonjour, and Apple Application Support - individually and in that order and then reinstalled iTunes.
I deleted and reinstalled Java.
I deleted two different SC Info.dll files located within the Apple Computer program files.
I created a new user and tried to open it.
Ran two different antivirus programs which are up-to-date and they didn't flag anything.
Does anyone know of another solution?!
By the way, the specfic file actally has W T F as the ***... I'm not sure if Serge didn't write those characters so that his thread wouldn't get flagged? ?fastFree@***@@YAXPAX@Z

Cannot open ITunes. Message appears.

Hi, I have been unable to open ITunes for the last few days. Everytime I try to open it a message appears that says " The ITunes application could not be opened. An unknown error occurred (13010)."
I downloaded and installed ITunes again, but nothing. Restarted the computer, nothing... Can anyone help me with this?

Ahh... I found an old post from someone else that solve the problem:
In Finder, head to ~yourusername/Music/iTunes folder and remove the file titled iTunes Library Genius.itdb. Then try relaunching iTunes.
It works!

Cannot install itunes. error message i Tunes Library .itl created by newer version

i keep getting an error message when i try to install itunes. It says iTunes Library .itl created by newer version. It says to use 64 bit and that's what i'm doing but i keep getting the same message

Hello albee18520
Download this iTunes and install it to see it the error goes away.
iTunes 11.0.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Many apps cannot open _dyld Error Message: Symbol not found:

Process:         Mail [9049]
Path:            /Applications/Mail.app/Contents/MacOS/Mail
Identifier:      com.apple.mail
Version:         ??? (???)
Build Info:      Mail-9360000~1
Code Type:       PPC (Native)
Parent Process: launchd [154]
Interval Since Last Report:          11138 sec
Crashes Since Last Report:           1
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report:   1
Date/Time:       2014-04-30 01:56:18.392 -0500
OS Version:      Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 248FA523-9D8B-4D6F-90C7-8B85FAFB971A
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x000000008fe0105c
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
Referenced from: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Reason: image not found

Did you attempt to use a 10.5 system specific installer over Target Disk Mode, or did you install with the 10.5 retail installer?
I am going to try it,
i have a OS X 10.5.6 DVD (last retail version of DVD Installer of Leopard),
10.5.8 only run Software Update version. (dmg file)
Are you using any utilities that affect system cache?
Like Onyx, IceClean, TinkerTool ?........... Yes.
Is your hard drive over 85% full?
Yes, my hard disk is too small, 40Gb, IDE

Itunes error message 2

When opening itunes, error message 2 pops up, stating Apple Application support is required. It tells me to uninstall and reinstall itunes. Should I do this and will I loose my library?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Cannot open itunes. Error message

Similar Messages

Maybe you are looking for