Cannot open itunes in windows 7, tried everything, hav 64 bit , new pc
Cannot open itunes in windows 7, hav new pc with window 7 64 bit but have not been able to open itunes after downloading in numerous times and ways. Consulted various but still won't open , icon appears but nothing esle. Need help,been tryin for months, ty!
ps, When I 1st installed my new pc, i downloaded itunes and it worked perfectly, then update appeared , after updating, haven't been able to open since.
Similar Messages
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I cannot open itunes in windows 7 - suggestions ?
I cannot open itunes in windows 7 - I have removed it and re-installed it twice.
I found a post on here about deleting many files and reinstalling. I can't find the post now - but it worked perfectly!
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I cannot open itunes on my windows (older verson of windows) It keeps saying short cut has change or moved and no longer working properly. I have tried to do a repair on the file but the computer wont let me. I have tried reinstalling itunes but still not working. Is there anything you can sugguest please as I need my itunes.I have looked through the support questions and have tried everything. I have on Bonjour on my computer. Thanks heaps.
See Troubleshooting issues with iTunes for Windows updates for a complete set of iTunes rebuild steps.
tt2 -
HT5318 cannot open itunes on windows 7 64 bit
I am no longer able to open iTunes on windows 7 64 bit. Have tried "repair" option and remove and redownload.
I am trying to understand the exact sequence of events here:
Firstly the iTunes installer includes Quicktime and you should not have to install it separately.
You downloaded the 32 bit iTunes installer: iTunesSetup.exe.
Normally the correct version should be downloaded automatically so that shouldn't have happened.
When you tried to run it, did it warn you that you had the wrong version and stop without installing anything?
Then you downloaded iTunes64Setup.exe
What happened when you tried to run that, did you get any error messages? If so give the full text.
What iTunes related programs do you actually have installed, if any?
Check in Programs on the Control Panel.
The following link on uninstalling iTunes lists the programs you need to look for.
http://support.apple.com/kb/HT1923 -
I cannot open itunes on Windows 7 ultimate 64 bit
hello, i've had this problem for a long time, when i try to open latest version of itunes 10.6 on windows 7 ultimate nothing happens, on the task manager i see the itunes.exe process running but i cannot use itunes, nothing happens, i've tried many times, i've search on forums, uninstalled it completely using revo uninstaller rebooted, but nothing happens, please help me, i can't even start it on safe mode, i use it for my ipad, my appletv and my iphone 4s and now i can't do anything because i can't open this since at least may this year...
In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues -
Cannot open iTunes on Windows 7
I was getting an error when I tried to open iTunes that said "iTunes has stopped working" and it asked me if I wanted to send the problem to Microsoft. The error appeared after about a minute after clicking to try to open it.
I am running Windows 7, and have never before had a problem with iTunes. The only thing I have tried is reinstalling iTunes - I just downloaded the latest version and installed it (didn't delete the old one first). The result is that now I don't even get an error message, just nothing, when I try to open iTunes.
Please help!Hi and welcome..
Might be a good idea to check the hard disk.
http://windows.microsoft.com/en-US/windows-vista/Check-your-hard-disk-for-errors
Carolyn -
Cannot open Itunes in Windows 7
Itunes was running fine. I then tried to install quicktime v. 7, it would not install. But I found an earlier version 6, installed it and Itunes would simply not open, no error messages, nothing. I tried to uninstall quicktime, could not find it listed, I manually deleted the folder. Itunes still would not open. I have uninstalled Itunes and reinstalled and it still will not open. Just nothing.
Pls Help!ps, When I 1st installed my new pc, i downloaded itunes and it worked perfectly, then update appeared , after updating, haven't been able to open since.
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I DARE someone to help me!!! Since installing Lion I cannot open app store... tried EVERYTHING!
Please HELP! Have not been able to open the app store for weeks now (I think since i installed Lion). Software is up to date. Cache has been emptied. I have even reinstalled using Lion recovery. I have had a few people try to help me out but nothing has worked so far. Still recieving this message:
"App store cannot be opened because of a problem.
Check with the developer to make sure App Store works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X.
Click Report to see more detailed information and send a report to Apple."
If it helps... here are the "Promblem details and system configuration"
Process: App Store [672]
Path: /Users/USER/*/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.1 (63)
Build Info: Firenze-630000~1
Code Type: X86-64 (Native)
Parent Process: launchd [203]
Date/Time: 2011-11-11 11:54:26.790 +1030
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report: 118101 sec
Crashes Since Last Report: 5
Per-App Crashes Since Last Report: 4
Anonymous UUID: 13EA2E2B-C26B-42B3-BA48-6DDB60D102E2
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Symbol not found: _OBJC_CLASS_$_SSClientDispatch
Referenced from: /Users/USER/*/App Store.app/Contents/MacOS/App Store
Expected in: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
in /Users/USER/*/App Store.app/Contents/MacOS/App Store
Binary Images:
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0x7fff9521b000 - 0x7fff9526efff libFontRegistry.dylib (??? - ???) <57FBD85F-41A6-3DB9-B5F4-FCC6B260F1AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff9526f000 - 0x7fff95270fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff9534c000 - 0x7fff95390ff7 com.apple.MediaKit (11.0 - 585) <8F2DF50A-03D2-3551-AD92-74A9262D6B0F> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff95568000 - 0x7fff955d8fff com.apple.datadetectorscore (3.0 - 179.4) <2A822A13-94B3-3A43-8724-98FDF698BB12> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff955d9000 - 0x7fff95613fff com.apple.DebugSymbols (2.1 - 85) <AEF473A5-25BF-3FB7-9A07-320D9CB85959> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff95614000 - 0x7fff95619fff libcache.dylib (47.0.0 - compatibility 1.0.0) <B7757E2E-5A7D-362E-AB71-785FE79E1527> /usr/lib/system/libcache.dylib
0x7fff9561a000 - 0x7fff95621fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/libcopyfile.dylib
Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.58.4-P2P
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD5000AAKS-40V6A0, 500.11 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Tanya --
Next time you have a question, don't start off with a dare. It's very off-putting. And tends to make people mad.
That said --
Your App Store app should be in your main Applications folder, i.e.,
Hard Drive > Applications folder > App Store.
Yours is here:
Hard Drive >Users > YourName > Applications Folder > App Store.
It automatically installs in the HD>Apps folder, so I think somebody moved it.
Fix that, and then we'll see if you still have problems, OK? -
Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
Hi,
I tried to download Itunes update 11.1.4 to my windows xp desktop computer. Somehow, It was not succesful. Now , I cannot open Itunes. It gives error message of R6034-runtime error. How can I resolve it?Click here and follow the instructions.
(99025) -
Cannot open iTunes after installing Lion.Says it is trying to restore windows and quit unexpectedly
Cannot open itunes after installing Lion. Says trying to restore windows and then quits
same
Message was edited by: Ben123212321 -
Hi, I'm trying to download applications, but after I enter my ID password it's giving me window - cannot open iTunes? Please could you help me with the solution
What did you have to do? I am having the same window come up and I read all of the support trouble shooting. Still won't work.
I need help please. -
I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I had to uninstall itunes so that I could load this version as the update to version 11 kept failing. The PC says 11.1.1.11 is correctly loaded, but I now cannot open itunes. Any advice on how to get itunes working again?
Hello there, ytnoj.
Uninstalling and reinstalling iTunes can be a tricky endeavor and must be done in a very specific way. The following Knowledge Base article provides the step-by-step of the process:
Removing and Reinstalling iTunes and other software components for Windows XP
https://support.apple.com/kb/HT1925
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Cannot open iTunes 8 with Windows Vista Home Premium
Hopefully someone here can help me with my problem. I have a new Ipod Touch that needs itunes 8 to work. I have a new HP PC with Windows Vista Home Premium. The problem I'm having is: itunes & quicktime will download successfully onto my computer, but after download will not open. I receive the error message "itunes has stopped working...A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". I have tried to open them from desktop & from programs ...will not work. I was using itunes 7 with no problems, but after upgrade to the new version (itunes 8) I started having this problem. Here are a few of the things I have tried so far with help from just about every tech support I could find: uninstall & reinstall itunes (tried this several times..didn't help, but itunes installs successfully each time)...try installing quicktime & itunes separately (didn't help)..disable firewall & virus protection (didn't help)...turn off Data Execution Prevention (DEP) (didn't help)...tried saving software to discs & installing itunes that way (didn't help)...I have updated all of my software including windows vista...I've run virus checks...& pretty much run checks on anything else I could find. I occasionally get the same error message when I try to open Rhapsody, but not every time. I'm thinking of using my backup discs & restoring my computer to factory settings. To do that would be a last resort, but I am getting pretty close to desperate. Does anyone think restoring it would help? If anyone has any ideas for me to try I would really appreciate it. Thanks so much.
You need to to check to see if your Quicktime works normally. Itunes will not work if QUicktime doesn't.
If Quicktime doesn't work, describe what happens with any error message in full.
Go to your control panel and try to start QUicktime preferences. In XP you need to be in classic view to see it, I am not sure about Vista.
Give the full text of any error message.
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar
If so uninstall them, they are bad news for Quicktime.
Report back with your results.
If Quicktime is OK have you seen the Apple troubleshooting article for launch failure, I guess you have probably done quite a bit of it anyway, but is worth going through it systematically:
http://support.apple.com/kb/TS1717 -
I got this When I last updated itunes. Can some please help? I cannot open itunes and it is anoying!!!
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
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