Cannot open ITunes. Message appears.
Hi, I have been unable to open ITunes for the last few days. Everytime I try to open it a message appears that says " The ITunes application could not be opened. An unknown error occurred (13010)."
I downloaded and installed ITunes again, but nothing. Restarted the computer, nothing... Can anyone help me with this?
Ahh... I found an old post from someone else that solve the problem:
In Finder, head to ~yourusername/Music/iTunes folder and remove the file titled iTunes Library Genius.itdb. Then try relaunching iTunes.
It works!
Similar Messages
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"Cannot Open iTunes" messages won't stop!
I have iTunes open in my Wife's account. I am working in my account on the same PC (Windows 7), but I am NOT trying to use iTunes. However, the dialog box keeps popping up giving me a warning that iTunes cannot be opened.
I tried turning off the iTunes helper service but that didn't stop the warnings.
Any ideas? I searched and couldn't find anyone with this problem that had found a solution.Then it's something specific to your PC that I don't know about.
If you're PC-savvy, you could troubleshoot using SysInternal's Process Monitor. It's not for the faint of heart and will take several hours to sort out.
There is always the workaround of going into your wife's account and closing itunes. iTunes doesn't support fast user switching on windows, and that's why you're seeing that message.
http://support.apple.com/kb/TS1969
The difficulty here is finding out what is trying to start itunes on your account. Usually it is a plug-in, like an instant messenger "what's playing now" that causes it. But you have no plug-ins listed. And presumably, no ipod connected to the PC with itunes set to open when an ipod is connected.
So like I said, the only way I know of finding it is with Process Monitor.
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx -
Cant open iTunes. message appears: "itunes locked"
i use itunes every day and never had a problem til i tried to open yesterday and a dialog box popped up saying "....itunes locked...." then i tried again today and im getting a different message saying: "this file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel."
Ahh... I found an old post from someone else that solve the problem:
In Finder, head to ~yourusername/Music/iTunes folder and remove the file titled iTunes Library Genius.itdb. Then try relaunching iTunes.
It works! -
The reason why I ask, is because I have another laptop which I then installed iTunes on (this was to overcome the issue of the error message and reduce the risk of losing my music etc. on my first laptop). I cannot see any of my music on the second laptop, even when I attach my iPod. I authorised the second laptop to link but as I cannot open iTunes on my first laptop, I cannot access my music. I'm assuming iTunes accounts are only stored on individual laptops/PCs and cannot be accessed remotely?? Or am I doing something wrong? I'm not sure what I can do.
Your iTunes library, media, playlists, and iOS device backups are safe. Please visitTroubleshooting issues with iTunes for Windows updates for details. The steps in the second box should get iTunes back on track.
I don't make any use of the homesharing feature so I can't really comment on it, but if you want to change which computer you use to manage your devices see this migrate iTunes library post.
tt2 -
Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I had to uninstall itunes so that I could load this version as the update to version 11 kept failing. The PC says 11.1.1.11 is correctly loaded, but I now cannot open itunes. Any advice on how to get itunes working again?
Hello there, ytnoj.
Uninstalling and reinstalling iTunes can be a tricky endeavor and must be done in a very specific way. The following Knowledge Base article provides the step-by-step of the process:
Removing and Reinstalling iTunes and other software components for Windows XP
https://support.apple.com/kb/HT1925
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have removed all spyware, anti virus software and removed all iTunes programs - as suggested by Apple. I still cannot open iTunes on my PC because of the message "you do not have permission to open this file, folder"
I have changed and checked all permissions to allow this but still get the same message.
iTunes is located on my C drive and I now do not have the neccesary permissions to open it.Hey Chris-
It has been some time since you posted this message and I see you haven't gotten any replies, but I have the same issue and I was wondering if you figured out how to resolve it. Hopefully you were able to figure it out. -
I cannot open iTunes. I get a message that says "The file iTunes library.itl cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
I downloaded it and it and I continue to get the same message.
How do I fix this? Thanks, DeeUpgrade iTunes to the latest version. It should be 10.5.3.
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I downloaded the latest version of iTunes on my PC. Now I cannot open iTunes. I receive the following error message: "The procedure entry point AVCFAssetCreateWithByteStreamAndOptions could not be located in the dynamic link library AVfoundationCF.dll" After pressing the "OK" button I receive a second error message: 'iTunes not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)". I've uninstalled iTunes and reinstalled to no avail. I've also eliminated the temp files (per suggestions on the trouble-shooting page) and no luck. I also tried system restore and that did not fix the problem. Any thougths on a repair?
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (Although the procedure is for Vista and 7 and you've got XP, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a -
cannot open iTunes. I get the message" the file--iTunes library.itl cannot be read because it was created by a newer version of iTunes. How do I proceed?
Had same problem and solved it without having to reinstore any music or movies:
1. Delete old Library file
2. Go to the 'Previous iTunes Libraries' folder and copy one of the earlier files - note, they have a date extension, e.g. 'iTunes Library 2011-11-01'.
3. Paste this file in your iTuners folder and rename file by removing the date extension - 'iTunes Library'
You should have all your music and paylists in tact, unless it was a really old previous file. -
I cannot open iTunes. This is the message I get: "The file iTunes library .itl cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?" I did a download and it is up to date, but still won't open. HELP
See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
Hi,
I tried to download Itunes update 11.1.4 to my windows xp desktop computer. Somehow, It was not succesful. Now , I cannot open Itunes. It gives error message of R6034-runtime error. How can I resolve it?Click here and follow the instructions.
(99025) -
I cannot open iTunes and no error message
i cannot open itunes after the updates i tried to reinstalled but still not openning
Apr. 2015 Re-install iTunes application - https://discussions.apple.com/message/28055467#28055467
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I cannot open iTunes as an error message states 'MSVCR80.dll is missing'.
I cannot open iTunes as it comes up with an error message the 'MSVCR80.dll is missing'. Can anyone help me fix this?
Try the steps in this user tip:
https://discussions.apple.com/docs/DOC-6562
If you continue to have problems, there are a number of other threads on the issue here this forum that may have additional suggestions.
Regards. -
Cannot connect to iTunes message appears when trying to access the updates section of the AppStore? How can I fix?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I cannot open iTunes on my Macbook I'm getting the error message saying "the itunes library is locked or you do not have write permission for this file" what do I do to fix it?
Do #6 here
..Step by Step to fix your Mac
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