Cannot open itunes store with windows 8.1

since getting windows 8.1, I cannot access iTunes store. I get a message saying that the network connection was terminated unexpectedly. I AM able to get iTunes with my Ipad, my laptop with windows Vista and even my I touch, so it Cannot be a connection problem. Help!! thanks. dpru

Howdy micropru,
The article linked below provides troubleshooting suggestions that’ll resolve most issues connecting to the iTunes Store, like the one that you saw after installing a new version of Windows on your PC.
Can't connect to the iTunes Store - Apple Support
I hope this helps,
-Jason

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Cannot open iTunes 8 with Windows Vista Home Premium

Hopefully someone here can help me with my problem. I have a new Ipod Touch that needs itunes 8 to work. I have a new HP PC with Windows Vista Home Premium. The problem I'm having is: itunes & quicktime will download successfully onto my computer, but after download will not open. I receive the error message "itunes has stopped working...A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". I have tried to open them from desktop & from programs ...will not work. I was using itunes 7 with no problems, but after upgrade to the new version (itunes 8) I started having this problem. Here are a few of the things I have tried so far with help from just about every tech support I could find: uninstall & reinstall itunes (tried this several times..didn't help, but itunes installs successfully each time)...try installing quicktime & itunes separately (didn't help)..disable firewall & virus protection (didn't help)...turn off Data Execution Prevention (DEP) (didn't help)...tried saving software to discs & installing itunes that way (didn't help)...I have updated all of my software including windows vista...I've run virus checks...& pretty much run checks on anything else I could find. I occasionally get the same error message when I try to open Rhapsody, but not every time. I'm thinking of using my backup discs & restoring my computer to factory settings. To do that would be a last resort, but I am getting pretty close to desperate. Does anyone think restoring it would help? If anyone has any ideas for me to try I would really appreciate it. Thanks so much.

You need to to check to see if your Quicktime works normally. Itunes will not work if QUicktime doesn't.
If Quicktime doesn't work, describe what happens with any error message in full.
Go to your control panel and try to start QUicktime preferences. In XP you need to be in classic view to see it, I am not sure about Vista.
Give the full text of any error message.
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar
If so uninstall them, they are bad news for Quicktime.
Report back with your results.
If Quicktime is OK have you seen the Apple troubleshooting article for launch failure, I guess you have probably done quite a bit of it anyway, but is worth going through it systematically:
http://support.apple.com/kb/TS1717

Cannot open iTunes Store in windows 8

I have tried every suggestion I have found on the forum so far including: uninstalling/reinstalling iTunes, deleting host content, copying .dll files, deleting .Net programs, disabling all services and start up programs with exception of windows related to have a clean boot. All attempts failed. I tried to download Autoruns for windows from Microsoft but the file always arrives corrupted. I think something is conflicting but don't know what. Everything worked ok prior to this recent ITunes upgrade. I tried to load earlier version but was advised that I could not access my library has it had been read by a later version.
I think it is disgusting that Apple put out what are potentially Beta level upgrades and leave us the community to sort out the consequences. It it was not for my IPad upgrades etc I would seriously abandon using ITunes. Any help would be appreciated.

Howdy micropru,
The article linked below provides troubleshooting suggestions that’ll resolve most issues connecting to the iTunes Store, like the one that you saw after installing a new version of Windows on your PC.
Can't connect to the iTunes Store - Apple Support
I hope this helps,
-Jason

HT4623 I cannot open iTunes Store with iOS 7.0.2. Is anyone else having this issue?

I try to open iTunes but then it crashes a few seconds after it opens! HELP!!

Try:
http://www.digitaltrends.com/mobile/ios-7-problems/

Just installed the latest upgrade for iTunes. Cannot open iTunes store?

Just installed the latest upgrade for iTunes. Cannot open iTunes store?

Hey there Ray Neilson,
It sounds like you are able to open iTunes but cannot access the store. I recommend the troubleshooting from the article named:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues in Windows
If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
Update iTunes to the latest version.
If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
Try the steps to troubleshoot iTunes Store connectivity in Windows.
As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
Try disabling any proxies built-in to Windows. You should avoid proxies because they can cause issues.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Note: The hosts file may be blocking the iTunes Store.Microsoft's article How do I reset the hosts file back to the default? has instructions and a FixIt to have Windows try to reset the hosts defaults for you.Note: Some workplaces may put internal resources in the hosts file and may block iTunes Store. The FixIt doesn't work for Windows 8.To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions below:
You can find the hosts file at: C:\WINDOWS\SYSTEM32\DRIVERS\ETC.
Select the hosts file. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts-copy" (Windows Vista, Windows 7, or Windows 8).
Drag the original hosts file to your desktop.
Right-click the duplicate file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, choose Edit > Select All.
Choose Edit > Delete.
Choose File > Save.
Close Notepad.
Right-click the duplicate file, and choose Rename.
Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the iTunes Store.
If you still can't connect to the iTunes Store, your security software or firewall may be blocking the ability of iTunes to communicate with the Internet. Learn how to resolve security software issues.
If the issue persists, try the troubleshooting in this article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
All the very best,
Sterling

I cannot open the store (using Windows 7). Every time I try there is a blockpage.

I cannot open the store (using Windows 7). Every time I try there is a blockpage.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Whenever I select iTunes It shows that it cannot open iTunes Store . What am I supposed to do for that ? Please help .

Whenever I select iTunes It shows that it cannot open iTunes Store . What am I supposed to do for that ? Please help .

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I cannot open itunes store from my iphone 4s. When I press the application icon it seems to be open at first but then automatically return to the main menu. What can be the problem?

I cannot open itunes store from my iphone 4s. When I press the application icon it seems to be open at first but then automatically return to the main menu. What can be the problem?

Logout of the app store and iTunes store: Settings>iTunes & App Store>Apple ID. Go back to home screen and reset the phone by pressing the sleep/wake and home buttons together until the Apple logo appears then release them.
Once phone has finished rebooting go back to Settings>iTunes & App Store and login with your Apple ID and password again. Then open the iTunes Store app again.

Cannot open itune store / error 306

cannot open itune store/ error 306. have removed and reloaded latest itune, still the same.

Cannot connect to iTune Store
(a) Sign out and sign in again (Settings>iTunes and App Store>Apple ID)
(b) Check Time Zone and set to automatic (Setting>General>Date and Time)

Can't open itunes store under windows 7?

can't open itunes store under windows 7

Could you walk us through what happens (when you try to connect to the Store) in some more detail, please?

Cannot access itune store through ipad air. The message says "cannot open itune store".

Cannot access itune store through ipad air. The message says "cannot open itune store".

Cannot connect to iTune Store
(a) Sign out and sign in again (Settings>iTunes and App Store>Apple ID)
(b) Check Time Zone and set to automatic (Setting>General>Date and Time)

I think the last update did not work, and now I cannot open jpeg attachments with windows picture and fax viewer, it is not listed in the tools/options drop dow

I don't believe the last Thunderbird update worked, there was a very fast error message. But since then I cannot open jpeg attachments in Windows Picture and Fax Viewer. If I go to Tools, then options, the jpeg line is grayed out, and the drop down menu does not show Windows Picture and Fax Viewer. The windows picture and fax viewer still works on my computer, but not for opening attachments.

I did as you said - deleted the entry for jpeg, but when I tried to open one there is not an option for Picture and Fax Viewer in the drop down, and it can't be found by browsing. It's just not there anywhere even though I can see pics in it except in email attachments.

HT1725 why my macbook cannot open itunes store

why my macbook white cannot open itunes store

There are a number of other threads from people posting the same issue, I assume that there is a problem at Apple's end which they will need to fix

Cannot open itunes store on my computer (windows 8) after last update

I got a new computer which runs Windows 8 and I cannot open the Itunes store. Please help. Thanks.

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Cannot connect to itunes store-with Windows Vista

I downloaded itunes 7 and thats when my problem started. From itunes store I click on account to create a new account because my aol account is expired. When the connection is attempted an apple itunes error screen comes on that says "Your request could not be completed". "Make sure your computer's date is set correctly and that it accepts cookies from the itunes music store. For detailed solutions to solve the issue, click "more info". When I do that I get instructions to make sure cookies can be accepted. I have already checked my Internet Explorer settings and added the itunes music store to my "always trusted" websites. The second instructions have me hung up. It says to go into control panel, date and time, and click on "internet time". Then to synchronize with an internet time server. When I try to do that with each server listed, I get errors. "An error occured while attempting to synchronize with the server" time.windows.com or any of the others as well. I have tried a thousand times over and I cannot get synchronization. Is this what is really stopping me from connecting to the itunes music store? When I went to Windows Vista help, Microsoft says that Vista Home Premium Edition does not have sync capabilites. PLEASE HELP! I hope someone has encountered and solved this problem. Thanks.

Same Problem
When Vista Parental control is On - It is not possible on my daughter's account to access Itunes Store.
No problem to launch itunes .... but no access to itunes store.
I have no restriction in the parental control about application. I authorised in the web list what I found on some forums ... I authorised in internet settings also these sites .... Still impossible to access ...
If I turn off parental control ... No problem it works but I don't want to disable this functiun ...
Please Help

Cannot open itunes store with windows 8.1

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