Cannot open iTunes too

I'm a new user and have just downloaded itunes, when i try to open it, it says:
_iTunes has encountered a problem and needs to close. We re sorry for the inconvenience._
what can i do? i tried the older version and it didn't work too.

I had this problem too and thought I would never resolve it - I posted on here but did not get it resolved - when I was feeling calmer I looked around the Apple site and found this which is exactly on the problem :
http://docs.info.apple.com/article.html?artnum=302372
however, that didn't work for me - but that article suggests (at the bottom of it) some other things to look at - I went to thie link below (a step by step guide to uninstalling (and making sure you have completely uninstalled iTunes, QuickTime and iPod updater)) and then re-loading iTunes and it worked fine - iTunes is now back up and running - hope it works for you too - I'm no computer expert so i needed something really basic!!
http://docs.info.apple.com/article.html?artnum=93976 (scroll down to "Completely remove iTunes and QickTime")

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