Cannot open Mac App Store

Using my Macbook Air running Yosemite 10.10.1, i downloaded the 10.10.2 update.  I shut the system down last night due to a low battery.  In the course of the shutdown it asked me if I wanted to install the update, I chose not to install 10.10.2 due to the low battery.  I restarted my Air today.  I tried to open App store so I  could install the update but the App store hangs and stops responding and I have to force quit App Store.  I have rebooted the system multiple times, both hard and soft reboot, and cannot get App Store to open.  Does anyone have any hints?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

Similar Messages

  • After upgrading to mavericks, i cannot open mac app store, preview, calendar, etc

    Why i cannot open mac app store, preview, calendar, software update, etc after upgrading to mavericks? How can i fix this? please help me

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • HT202162 I cannot open my app store on my mac and i really want to update my computer... is there a way i can update without opening it?

    I cannot open my app store on my mac and i really want to update my computer... is there a way i can update without opening it?

    Which files specifically?

  • Can't open mac app store after osx mavericks install

    i just finished the install of OSX Mavericks, but for some reason i cannot open the mac app store, i tried restarting the computer several times and nothing, try to open it from the dock, applications folder, even terminal, and NOTHING, it jumps once on the dock and nothing, i dont know what to do please help!!! 
    macbook unibody 09

    I have the same problem. The install seemed to go fine, it rebooted and the only APPLE app I can use is Safari and Itunes, The Mac Apple store freezes, Ibooks, Iphoto etc, all of them just lock up when I open them, even drop down items under the little Apple are frozen. I'm disgusted, any help would be appreciated.

  • Can't open mac app store

    hello, i want to upgrade to Lion OS from X 10.6.8 but to do that i need to use mac app store, the mac app store is not opening with me, i tried many ways to un install iTunes and re install it, but still not working. !! any advise

    Install the Mac OS X 10.6.8 Update Combo
    Restart your Mac.
    FYI...  you can access the Mac App Store either from your Apple menu icon (top left in your screen) then click App Store, or your Applications folder, or your Dock.
    The combo should reinstall the App Store for you.

  • TS1702 i cannot open the app store and itunes after i update my ios to ios6 on my ipad. what should i do

    can someone help me on how to open my app store? i cannot open it after i update my ipad 3 to io6.

    It won't pass 10.3.
    What does this mean?
    I figured it out. Thanks!!!
    What did you figure out? How about posting how you resolved it?

  • HT4061 Why I cannot open the apps store?...when I click on App Store I am getting a large empty square

    Why can I not open the Apps Store as usual?

    Close the App Store and reboot the iPad. Assuming you are running iOS 7 ....
    Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the App Store app and then swipe "up" on the app preview thumbnail to close it.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Problems with opening Mac App Store

    Ok, here is my problem. I installed Snow Leopard on my iMac and updated my OS software which is now version 10.6.8 so that I could have the Mac App Store with a view to upgrading to OS Lion. However when I went to hit on the Mac App Store icon, it tells me that "you can't use this version of the application App Store with this version of Mac OS X." It goes onto say... "You have Mac OS X 10.6.8. The application requires Mac OS X 10.7 or later."
    Does anyone have any solutions to this problem, I want to upgrade to Lion (I have it on my MacBook Pro) but can't do it without the App Store (unless I pay for the key fob version which I don't want to do.

    Install the Mac OS X 10.6.8 Update Combo
    Then restart your Mac.
    It's ok to install the combo even though you are already running v10.6.8.
    Make sure your Mac meets Lion's Apple - OS X Lion - Requirements
    Informative articles to read before upgrading to Lion:
    Lion upgrade questions and answers:  Apple Support Communities
    What applications are not compatible with Mac OS X 10.7 "Lion"? What upgrade or substitute options are available for common incompatible applications? @ EveryMac.com

  • Installed LION, cannot open mac app, ichat, and pages doesn't open any kind of documents.

    after installing lion, mac app and ichat works perfectly fine, the next day, it doesnt open anymore. it just bounces in the dock and crashes. i think some apps do the same, tried pages for the 1st time and it doesnt open any types of documents. its kinda frustrating. anyone have any ideas?
    Lion, the worlds best OS?

    I'm having a similar problem with Pages I just purchased in the App Store. I can have only one doc open at a time--otherwise, it just ignores either keystroke or cursor direction to open a new window or open an existing file. This is wasting my time! I'm a writer...I need to be able to have multiple files open in Pages at once!

  • When I open mac app store it stands: One moment please, connecting to the iTunes store.

    And it's forever like this. Can't get into the app store! I have had this problem for 6 months now. Some help ?!?

    Finally I found the answer on the internet. I needed to open Terminal and write three lines of code.
    Code:
    rm ~/Library/Preferences/com.apple.appstore.plist
    rm ~/Library/Preferences/com.apple.storeagent.plist
    rm -rf ~/Library/Preferences/ByHost/*
    Now I can get Mac OS X Lion.

  • Every time i open Mac App Store, it reboots my router..

    Does anyone have a fix for this?.. I've googled everything and nothing has come up anywhere... Only started to happen AFTER I updated to Mountain Lion.
    App store works on every other Apple product i have.

    Follow the steps in the article below:
    Can't connect to the iTunes Store
    Hope this helps

  • Mac app store, FaceTime , messages not opening

    Hi - i'm running osx 10.9.4, 2.93 ghz, intel core  i7
    i can not open mac app store, FaceTime, messages, maps, contacts  -
    i recently ran cleanmymac and cleared a bunch of cache, could this have affected?
    how do i fix?
    thanks!!

      May be that " CleanMyMac" cleaned too much.
      Remove it and try again.
    Remove CleanMyMac
    http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
    Turn off proxies, if selected.
         System Preference > Network > Advanced  > Proxies Tab
         Under "Select Protocol", uncheck any box if selected.
         Click "OK" then  "Apply"

  • About an hour ago, I purchased Real Racing 2 from the Mac App Store for $12.99, but since then it has not downloaded one bit, even though I have a stable wifi connection. The money has already been taken from my account as well. What should I do?

    About an hour ago, I purchased Real Racing 2 from the Mac App Store for $12.99, but since then it has not downloaded one bit, even though I have a stable wifi connection. The money has already been taken from my account as well. What should I do?

    Just to make sure, open Mac App Store and click Purchases. Can you pause the download and restart it?

  • How do I download Mac App Store to my MacBook Pro. Somehow, it was deleted

    Somehow, Mac App Store has been deleted from my MacBook Pro (Mac OS X version 10.6.8)
    How do I download this back to my MacBook Pro?

    Yes it is. I have a Mac Book Pro and trying to open Mac App Store. It won't open and isn't even listed under my applications. Apparently, I deleted it some time ago by mistake. I'm trying to somehow download the app for it again. I can't seem to find the app to even download it. Can you help? I'm sorry if I caused you trouble, or if my question wasn't clear.

  • Why do I have an update on the Mac App Store for an Angry Birds app when I have not downloaded the app?

    I have a strange issue where the Mac App Store always shows an update available for an Angry Birds app I have never downloaded on my Mac. Everytime I click on it for update, it gives a strange Username for which the update is available.
         This is the username that comes up when I hit "Update"... I noticed this problem exists on my friends iMac too and it is the exact same email ID that shows on the screenshot above.
    Please help.

    Just to make sure, open Mac App Store and click Purchases. Can you pause the download and restart it?

Maybe you are looking for

  • What happened to drag and drop in Lion?

    Before Lion I dragged photos and movies out of iPhoto onto my desktop, now when I do that they disappear. Do I have to use export now? That seems like a long work around. Anyone have any suggestions?

  • Error Sun Java Aplication Server "SunAppServer8''

    Hello, I have a problem with the process server in the works SunAppServer8 and this being used as libraries, lib/ext/ msbase.jar mssqlserver.jar msutil.jar lib/ driveradapter.jar But when executed and the server " SunAppServer9 " accuses the followin

  • Use of DBCON

    I know that i can use DBCON to connect on another Oracle Database outside of SAP and then execute native SQL from ABAP program. The question i am asking is can i receive status information when i do some update in database (Success or fail) or did i

  • HTML_DB Collection

    Hi In my applicaiton i have used date pop up collection, i need to validated this item before insert the dates into the tabel query i have used to generate the date picker is select HTMLDB_ITEM.DATE_POPUP(2,rownum,null,''dd-mon-yyyy'',10) "Baseline S

  • Unable to run reports due to too large set size

    Hello guys I am creating a report with almost 12 columns. I know it has a lot of data. When I tried to add one more column which is day column, it gives me the following errors: State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058]