Cannot open Mac Mail messages.
Hi
I have a G5 pre Intel OS 10.5.8, with Mac Mail v 3.6. I cannot open my messages. I still can receive and send messages. I checked with my ISP and my settings are correct. Mac Mail's Connection Doctor says connection with the internet and my ISP are good.
I believe I will have to reinstall Mac Mail. I first want to make sure my messages are saved.
Does anyone know where on my computer the messages reside?
Where can I get just Mac Mail to reinstall or must I reinstall the OS?
Thanks
What exactly happens when you try to open them?
On Mail...
First Quit Mail, then I'd backup these two Mail folders, by right clicking on them in the Finder, then choose Archive/Compress.
Users/YourUserName/Library/Mail
Users/YourUserName/Library/Mail Downloads
(Could be a different folder here if you chose such in Mail Prefs)
Right click on that Mail folder, choose archive, you'll get everything in the folder, and the folder itself in a file called Mail.zip, move it to a safe place, same for the Mail Downloads folder... only the plist is separate.
/Users/YourUserName/Library/Preferences/com.apple.mail.plist
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup
Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may not exist.
Get Pacifist...
http://www.charlessoft.com/
then extract/install what you need from your Install Disc.
Similar Messages
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After the most recent mavericks update, I could not open my mac mail. Whenever I tried to click the mac icon, an error message will always appear stating that 'Mac cannot open because of a problem'. Anyone has faced this problem or have any solution? Thanks!!
Hi Linc Davis, thanks for your help! After reinstalling, My Mac Mail has been revived!
However, my Facetime app seems to have died with the revival of the Mail. Could I trouble you once again to look through the log to help me diagnose the problem? Basically when i start up the Facetime app, it will show the sign in screen prompting you to key in your apple id and pw, which i did. After signing in, it will go to the page saying 'A phone number is associated with the Apple ID "-". People will call using your email address and phone number. Which one would you like to use?' and shown is a list of email address and phone number linked to my apple ID. I tried selected only my email address or both my email address and phone number and clicked next, and Facetime would show that it is verifying. However, after a while, it will return back to the first sign in page, without signing me in at all. May I know what is the problem? Sorry the console log might be a little long but it's all Facetime. This problem has been occuring periodically previously before I reinstalled the os as well ever since I upgraded to Mavericks. Thanks a lot! I really appreciate it!
9/6/14 10:15:11.987 am FaceTime[859]: Retrieving server bag 1, 0x608000017430, 0, 0
9/6/14 10:15:19.469 am com.apple.SecurityServer[14]: Killing auth hosts
9/6/14 10:15:19.469 am com.apple.SecurityServer[14]: Session 100034 destroyed
9/6/14 10:15:19.473 am com.apple.SecurityServer[14]: Session 100037 created
9/6/14 10:15:20.245 am com.apple.SecurityServer[14]: Killing auth hosts
9/6/14 10:15:20.246 am com.apple.SecurityServer[14]: Session 100035 destroyed
9/6/14 10:15:20.253 am com.apple.SecurityServer[14]: Session 100038 created
9/6/14 10:15:42.659 am identityservicesd[249]: [Warning] Registration failed for Registration info (0x7fd0eb658090): [Registered: NO] [Type: AppleID] [Device Name: -] [Service Type: FaceTime] [Env: (null)] [Main ID: [email protected]] [Phone Number: [email protected]] [AppleID: [email protected]] [UserID: E:[email protected]] [C2K: YES] [Push Token: <08da17e1 477b15cc 1e7c3276 7faa85ec d8a1c6f0 9dfb74b0 e3d2ee56 42e3bb51>] [Region ID: R:-] [Base Number: +0000000000] [URIs: (null)] [Candidates: (
"[email protected]"
)] [Auth Cert: -] [Reg Cert: 0x0] [Profile ID: D:-] [Auth Token: <V1MHKW000987e433a88b6c9f0b578e...>] [Auth User ID: D:-] [Heartbeat Date: (null)] (Error: 31)
9/6/14 10:15:42.662 am identityservicesd[249]: [Warning] Registration failed for Registration info (-): [Registered: NO] [Type: AppleID] [Device Name: -] [Service Type: FaceTime] [Env: (null)] [Main ID: -] [Phone Number: [email protected]] [AppleID: [email protected]] [UserID: E:[email protected]] [C2K: YES] [Push Token: <08da17e1 477b15cc 1e7c3276 7faa85ec d8a1c6f0 9dfb74b0 e3d2ee56 42e3bb51>] [Region ID: R:-] [Base Number: +0000000000] [URIs: (null)] [Candidates: (
)] [Auth Cert: -] [Reg Cert: 0x0] [Profile ID: D:1134095184] [Auth Token: <V1MHKW000987e433a88b6c9f0b578e...>] [Auth User ID: D:-] [Heartbeat Date: (null)] (Error: 31)
9/6/14 10:15:42.664 am identityservicesd[249]: [Warning] Failed, server registration unsupported => Disabling service
9/6/14 10:15:42.664 am identityservicesd[249]: [Warning] Failed, server registration unsupported => Disabling service
9/6/14 10:15:42.664 am identityservicesd[249]: [Warning] Server denied registration support
9/6/14 10:15:42.664 am identityservicesd[249]: [Warning] Server denied registration support
9/6/14 10:15:42.672 am identityservicesd[249]: [Warning] Needs deletion: NO (Registration info (-): [Registered: NO] [Type: AppleID] [Device Name: -] [Service Type: FaceTime] [Env: (null)] [Main ID: [email protected]] [Phone Number: [email protected]] [AppleID: [email protected]] [UserID: E:[email protected]] [C2K: YES] [Push Token: <08da17e1 477b15cc 1e7c3276 7faa85ec d8a1c6f0 9dfb74b0 e3d2ee56 42e3bb51>] [Region ID: R:-] [Base Number: +0000000000] [URIs: (null)] [Candidates: (
)] [Auth Cert: -] [Reg Cert: 0x0] [Profile ID: D:1134095184] [Auth Token: <V1MHKW000987e433a88b6c9f0b578e...>] [Auth User ID: D:-] [Heartbeat Date: (null)])
9/6/14 10:15:42.677 am identityservicesd[249]: [Warning] Needs deletion: NO (Registration info (-): [Registered: NO] [Type: AppleID] [Device Name: -] [Service Type: FaceTime] [Env: (null)] [Main ID: [email protected]] [Phone Number: [email protected]] [AppleID: [email protected]] [UserID: [email protected]] [C2K: YES] [Push Token: <08da17e1 477b15cc 1e7c3276 7faa85ec d8a1c6f0 9dfb74b0 e3d2ee56 42e3bb51>] [Region ID: -] [Base Number: +0000000000] [URIs: (null)] [Candidates: (
"+-",
"[email protected]"
)] [Auth Cert: -] [Reg Cert: 0x0] [Profile ID: D:-] [Auth Token: <V1MHKW000987e433a88b6c9f0b578e...>] [Auth User ID: D:-] [Heartbeat Date: (null)])
9/6/14 10:15:42.689 am identityservicesd[249]: [Warning] Registration failed for Registration info (-): [Registered: NO] [Type: AppleID] [Device Name: -] [Service Type: Calling] [Env: (null)] [Main ID: [email protected]] [Phone Number: [email protected]] [AppleID: [email protected]] [UserID: [email protected]] [C2K: YES] [Push Token: <08da17e1 477b15cc 1e7c3276 7faa85ec d8a1c6f0 9dfb74b0 e3d2ee56 42e3bb51>] [Region ID: -] [Base Number: +0000000000] [URIs: (null)] [Candidates: (
"+-",
"[email protected]"
)] [Auth Cert: -] [Reg Cert: 0x0] [Profile ID: D:-] [Auth Token: <V1MHKW000987e433a88b6c9f0b578e...>] [Auth User ID: D:-] [Heartbeat Date: (null)] (Error: 31)
9/6/14 10:15:42.692 am identityservicesd[249]: [Warning] Registration failed for Registration info (-): [Registered: NO] [Type: AppleID] [Device Name: -] [Service Type: Calling] [Env: (null)] [Main ID: [email protected]] [Phone Number: [email protected]] [AppleID: [email protected]] [UserID: E:[email protected]] [C2K: YES] [Push Token: <08da17e1 477b15cc 1e7c3276 7faa85ec d8a1c6f0 9dfb74b0 e3d2ee56 42e3bb51>] [Region ID: R:SG] [Base Number: +650000000000] [URIs: (null)] [Candidates: (
"+-",
"[email protected]"
)] [Auth Cert: -] [Reg Cert: 0x0] [Profile ID: D:-] [Auth Token: <V1MHKW000987e433a88b6c9f0b578e...>] [Auth User ID: D:-] [Heartbeat Date: (null)] (Error: 31)
9/6/14 10:15:42.694 am identityservicesd[249]: [Warning] Failed, server registration unsupported => Disabling service
9/6/14 10:15:42.694 am identityservicesd[249]: [Warning] Failed, server registration unsupported => Disabling service
9/6/14 10:15:42.694 am identityservicesd[249]: [Warning] Server denied registration support
9/6/14 10:15:42.694 am identityservicesd[249]: [Warning] Server denied registration support
9/6/14 10:15:42.701 am identityservicesd[249]: [Warning] Needs deletion: NO (Registration info (-): [Registered: NO] [Type: AppleID] [Device Name: -] [Service Type: Calling] [Env: (null)] [Main ID: [email protected]] [Phone Number: [email protected]] [AppleID: [email protected]] [UserID: [email protected]] [C2K: YES] [Push Token: <08da17e1 477b15cc 1e7c3276 7faa85ec d8a1c6f0 9dfb74b0 e3d2ee56 42e3bb51>] [Region ID: -] [Base Number: +0000000000] [URIs: (null)] [Candidates: (
"+-",
"[email protected]"
)] [Auth Cert: -] [Reg Cert: 0x0] [Profile ID: D:-] [Auth Token: <V1MHKW000987e433a88b6c9f0b578e...>] [Auth User ID: D:-] [Heartbeat Date: (null)])
9/6/14 10:15:42.705 am identityservicesd[249]: [Warning] Needs deletion: NO (Registration info (-): [Registered: NO] [Type: AppleID] [Device Name: -] [Service Type: Calling] [Env: (null)] [Main ID: [email protected]] [Phone Number: [email protected]] [AppleID: [email protected]] [UserID: [email protected]] [C2K: YES] [Push Token: <08da17e1 477b15cc 1e7c3276 7faa85ec d8a1c6f0 9dfb74b0 e3d2ee56 42e3bb51>] [Region ID: -] [Base Number: +0000000000] [URIs: (null)] [Candidates: (
"+-",
"[email protected]"
)] [Auth Cert: -] [Reg Cert: 0x0] [Profile ID: D:-] [Auth Token: <V1MHKW000987e433a88b6c9f0b578e...>] [Auth User ID: D:-] [Heartbeat Date: (null)])
9/6/14 10:15:42.706 am soagent[861]: No active accounts, but FaceTime or Messages is running. Will check again in 30 seconds
9/6/14 10:15:42.713 am identityservicesd[249]: [Warning] Tried to disable an account we don't know about, ignoring...
9/6/14 10:15:42.714 am identityservicesd[249]: [Warning] Tried to disable an account we don't know about, ignoring...
9/6/14 10:15:42.725 am FaceTime[859]: [Warning] Caught exception: *** -[NSPlaceholderString initWithFormat:locale:arguments:]: nil argument name: NSInvalidArgumentException reason: *** -[NSPlaceholderString initWithFormat:locale:arguments:]: nil argument userInfo: (null) in function: -[IMAccount _updateRegistrationStatus:error:info:]
9/6/14 10:15:42.725 am FaceTime[859]: [Warning] Caught exception: *** -[NSPlaceholderString initWithFormat:locale:arguments:]: nil argument name: NSInvalidArgumentException reason: *** -[NSPlaceholderString initWithFormat:locale:arguments:]: nil argument userInfo: (null) in function: -[IMAccount _updateRegistrationStatus:error:info:]
9/6/14 10:15:42.727 am FaceTime[859]: [Warning] 1 IMFoundation 0x00007fff88203dd7 IMLogBacktraceToDepth + 69
9/6/14 10:15:42.727 am FaceTime[859]: [Warning] 2 IMCore 0x00007fff8b747444 IMPersonStatusComparator + 50057
9/6/14 10:15:42.727 am FaceTime[859]: [Warning] 3 IMCore 0x00007fff8b742659 IMPersonStatusComparator + 30110
9/6/14 10:15:42.727 am FaceTime[859]: [Warning] 4 IMCore 0x00007fff8b72a520 OBJC_IVAR_$_IMDDController._scannerQueue + 398062768
9/6/14 10:15:42.727 am FaceTime[859]: [Warning] 5 CoreFoundation 0x00007fff8e762a5c __invoking___ + 140
9/6/14 10:15:42.727 am FaceTime[859]: [Warning] 6 CoreFoundation 0x00007fff8e7628c4 -[NSInvocation invoke] + 308
9/6/14 10:15:42.728 am FaceTime[859]: [Warning] 7 CoreFoundation 0x00007fff8e805516 -[NSInvocation invokeWithTarget:] + 54
9/6/14 10:15:42.728 am FaceTime[859]: [Warning] 8 IMFoundation 0x00007fff88200774 im_local_object_peer_event_handler + 7384
9/6/14 10:15:42.728 am FaceTime[859]: [Warning] 9 IMFoundation 0x00007fff88200455 im_local_object_peer_event_handler + 6585
9/6/14 10:15:42.728 am FaceTime[859]: [Warning] 10 IMFoundation 0x00007fff88200856 im_local_object_peer_event_handler + 7610
9/6/14 10:15:42.728 am FaceTime[859]: [Warning] 11 IMFoundation 0x00007fff882009a4 im_local_object_peer_event_handler + 7944
9/6/14 10:15:42.728 am FaceTime[859]: [Warning] 12 Foundation 0x00007fff8f29813e __NSThreadPerformPerform + 229
9/6/14 10:15:42.728 am FaceTime[859]: [Warning] 13 CoreFoundation 0x00007fff8e7a8661 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
9/6/14 10:15:42.729 am FaceTime[859]: [Warning] 14 CoreFoundation 0x00007fff8e799dd9 __CFRunLoopDoSources0 + 441
9/6/14 10:15:42.729 am FaceTime[859]: [Warning] 15 CoreFoundation 0x00007fff8e79949f __CFRunLoopRun + 831
9/6/14 10:15:42.729 am FaceTime[859]: [Warning] 16 CoreFoundation 0x00007fff8e798f25 CFRunLoopRunSpecific + 309
9/6/14 10:15:42.729 am FaceTime[859]: [Warning] 17 HIToolbox 0x00007fff858a5a0d RunCurrentEventLoopInMode + 226
9/6/14 10:15:42.729 am FaceTime[859]: [Warning] 18 HIToolbox 0x00007fff858a57b7 ReceiveNextEventCommon + 479
9/6/14 10:15:42.729 am FaceTime[859]: [Warning] 19 HIToolbox 0x00007fff858a55bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
9/6/14 10:15:42.729 am FaceTime[859]: [Warning] 20 AppKit 0x00007fff8a78626e _DPSNextEvent + 1434
9/6/14 10:15:42.730 am FaceTime[859]: [Warning] 21 AppKit 0x00007fff8a7858bb -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
9/6/14 10:15:42.730 am FaceTime[859]: [Warning] 22 AppKit 0x00007fff8a7799bc -[NSApplication run] + 553
9/6/14 10:15:42.730 am FaceTime[859]: [Warning] 23 AppKit 0x00007fff8a7647a3 NSApplicationMain + 940
9/6/14 10:15:42.730 am FaceTime[859]: [Warning] 24 libdyld.dylib 0x00007fff83aa45fd start + 1
9/6/14 10:15:42.730 am FaceTime[859]: [Warning] 25 ??? 0x0000000000000001 0x0 + 1
9/6/14 10:15:42.730 am FaceTime[859]: [Warning] Exception: *** -[NSPlaceholderString initWithFormat:locale:arguments:]: nil argument
9/6/14 10:15:42.732 am FaceTime[859]: [Warning] Symbols: (
0 CoreFoundation 0x00007fff8e87725c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff89293e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8e87710c +[NSException raise:format:] + 204
3 Foundation 0x00007fff8f24f10f -[NSPlaceholderString initWithFormat:locale:arguments:] + 100
4 AppKit 0x00007fff8ab11821 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 214
5 FaceTime 0x000000010aa8e85b FaceTime + 501851
6 FaceTime 0x000000010aa8ed87 FaceTime + 503175
7 CoreFoundation 0x00007fff8e845e0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
8 CoreFoundation 0x00007fff8e7398dd _CFXNotificationPost + 2893
9 Foundation 0x00007fff8f2377ba -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
10 IMFoundation 0x00007fff8820c42b IMInternationalForPhoneNumberWithOptions + 1029
11 IMFoundation 0x00007fff8820c3e3 IMInternationalForPhoneNumberWithOptions + 957
12 IMCore 0x00007fff8b74731b IMPersonStatusComparator + 49760
13 IMCore 0x00007fff8b742659 IMPersonStatusComparator + 30110
14 IMCore 0x00007fff8b72a520 OBJC_IVAR_$_IMDDController._scannerQueue + 398062768
15 CoreFoundation 0x00007fff8e762a5c __invoking___ + 140
16 CoreFoundation 0x00007fff8e7628c4 -[NSInvocation invoke] + 308
17 CoreFoundation 0x00007fff8e805516 -[NSInvocation invokeWithTarget:] + 54
18 IMFoundation 0x00007fff88200774 im_local_object_peer_event_handler + 7384
19 IMFoundation 0x00007fff88200455 im_local_object_peer_event_handler + 6585
20 IMFoundation 0x00007fff88200856 im_local_object_peer_event_handler + 7610
21 IMFoundation 0x00007fff882009a4 im_local_object_peer_event_handler + 7944
22 Foundation 0x00007fff8f29813e __NSThreadPerformPerform + 229
23 CoreFoundation 0x00007fff8e7a8661 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
24 CoreFoundation 0x00007fff8e799dd9 __CFRunLoopDoSources0 + 441
25 CoreFoundation 0x00007fff8e79949f __CFRunLoopRun + 831
26 CoreFoundation 0x00007fff8e798f25 CFRunLoopRunSpecific + 309
27 HIToolbox 0x00007fff858a5a0d RunCurrentEventLoopInMode + 226
28 HIToolbox 0x00007fff858a57b7 ReceiveNextEventCommon + 479
29 HIToolbox 0x00007fff858a55bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
30 AppKit 0x00007fff8a78626e _DPSNextEvent + 1434
31 AppKit 0x00007fff8a7858bb -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
32 AppKit 0x00007fff8a7799bc -[NSApplication run] + 553
33 AppKit 0x00007fff8a7647a3 NSApplicationMain + 940
34 libdyld.dylib 0x00007fff83aa45fd start + 1
35 ??? 0x0000000000000001 0x0 + 1
9/6/14 10:15:42.734 am FaceTime[859]: [Warning] Simulating crash for process: FaceTime
9/6/14 10:15:42.735 am FaceTime[859]: [Warning] 1 IMFoundation 0x00007fff88203dd7 IMLogBacktraceToDepth + 69
9/6/14 10:15:42.735 am FaceTime[859]: [Warning] 2 IMCore 0x00007fff8b74744c IMPersonStatusComparator + 50065
9/6/14 10:15:42.735 am FaceTime[859]: [Warning] 3 IMCore 0x00007fff8b742659 IMPersonStatusComparator + 30110
9/6/14 10:15:42.735 am FaceTime[859]: [Warning] 4 IMCore 0x00007fff8b72a520 OBJC_IVAR_$_IMDDController._scannerQueue + 398062768
9/6/14 10:15:42.735 am FaceTime[859]: [Warning] 5 CoreFoundation 0x00007fff8e762a5c __invoking___ + 140
9/6/14 10:15:42.736 am FaceTime[859]: [Warning] 6 CoreFoundation 0x00007fff8e7628c4 -[NSInvocation invoke] + 308
9/6/14 10:15:42.736 am FaceTime[859]: [Warning] 7 CoreFoundation 0x00007fff8e805516 -[NSInvocation invokeWithTarget:] + 54
9/6/14 10:15:42.736 am FaceTime[859]: [Warning] 8 IMFoundation 0x00007fff88200774 im_local_object_peer_event_handler + 7384
9/6/14 10:15:42.736 am FaceTime[859]: [Warning] 9 IMFoundation 0x00007fff88200455 im_local_object_peer_event_handler + 6585
9/6/14 10:15:42.736 am FaceTime[859]: [Warning] 10 IMFoundation 0x00007fff88200856 im_local_object_peer_event_handler + 7610
9/6/14 10:15:42.736 am FaceTime[859]: [Warning] 11 IMFoundation 0x00007fff882009a4 im_local_object_peer_event_handler + 7944
9/6/14 10:15:42.736 am FaceTime[859]: [Warning] 12 Foundation 0x00007fff8f29813e __NSThreadPerformPerform + 229
9/6/14 10:15:42.737 am FaceTime[859]: [Warning] 13 CoreFoundation 0x00007fff8e7a8661 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
9/6/14 10:15:42.737 am FaceTime[859]: [Warning] 14 CoreFoundation 0x00007fff8e799dd9 __CFRunLoopDoSources0 + 441
9/6/14 10:15:42.737 am FaceTime[859]: [Warning] 15 CoreFoundation 0x00007fff8e79949f __CFRunLoopRun + 831
9/6/14 10:15:42.737 am FaceTime[859]: [Warning] 16 CoreFoundation 0x00007fff8e798f25 CFRunLoopRunSpecific + 309
9/6/14 10:15:42.737 am FaceTime[859]: [Warning] 17 HIToolbox 0x00007fff858a5a0d RunCurrentEventLoopInMode + 226
9/6/14 10:15:42.737 am FaceTime[859]: [Warning] 18 HIToolbox 0x00007fff858a57b7 ReceiveNextEventCommon + 479
9/6/14 10:15:42.737 am FaceTime[859]: [Warning] 19 HIToolbox 0x00007fff858a55bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
9/6/14 10:15:42.738 am FaceTime[859]: [Warning] 20 AppKit 0x00007fff8a78626e _DPSNextEvent + 1434
9/6/14 10:15:42.738 am FaceTime[859]: [Warning] 21 AppKit 0x00007fff8a7858bb -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
9/6/14 10:15:42.738 am FaceTime[859]: [Warning] 22 AppKit 0x00007fff8a7799bc -[NSApplication run] + 553
9/6/14 10:15:42.738 am FaceTime[859]: [Warning] 23 AppKit 0x00007fff8a7647a3 NSApplicationMain + 940
9/6/14 10:15:42.738 am FaceTime[859]: [Warning] 24 libdyld.dylib 0x00007fff83aa45fd start + 1
9/6/14 10:15:42.738 am FaceTime[859]: [Warning] 25 ??? 0x0000000000000001 0x0 + 1
9/6/14 10:15:48.798 am FaceTime[859]: Retrieving server bag 1, 0x608000017430, 1, 0 -
I cannot open my mail on my mac book pro after downloading OS X Mountain Lion Help
I cannot open my mail after downloading OS X Mountain Lion update please help
I cannot open my mail after downloading OS X Mountain Lion update please help
-
This is regarding an old post that hasn't been answered:
http://discussions.apple.com/message.jspa?messageID=9883233#9883233
Basically I cannot upload videos sent from a Sprint PCS mobile to my email account because Windows technology is required. I am aware of the virtual box and bootcamp but I would much prefer a Mac only solution...Perhaps someone has written a script or knows a workaround?
Any help appreciated even if that means redirecting me to another section of this forum, but in this case, which one exactly?frangipane wrote:
You misread my posts which says:
"I am aware of the virtual box and bootcamp but I would much prefer a Mac only solution...Perhaps someone has written a script or knows a workaround?"
I didn't misread your post. You stated that "... it's a fact I have verified myself and it is known problem to both Sprint PCS and Apple" and "The bottom like is I cannot open Video mail send by a sprint PCS mobile because it requires Windows technology." You also stated "I would much prefer a Mac only solution...Perhaps someone has written a script or knows a workaround?" To me this clearly states that (a) it can't be done any other way and (b) you would like to do it another way.
The bottom like is I cannot open Video mail send by a sprint PCS mobile because it requires Windows technology.
Since you refuse to provide details about the required "Windows technology", I can only guess that perhaps it's an issue regarding WMV files. If that's the case, you should investigate Flip4Mac WMV: http://www.versiontracker.com/dyn/moreinfo/macosx/28842 .
If that's not the problem, you could increase the chances that someone could help you by supplying details of the required "Windows technology". -
Can't Open Mac Mail after Recent Update
Last night I performed a software update and today I cannot open my mail application. When I do, I get the following error message:
You can’t use this version of Mail with this version of Mac OS X
You tried to open Mail version 4.5 (1084/1085) in:
/Applications/iWork '09/Mail.app
It can’t be used on this version of Mac OS X. Try opening the version of Mail located in the Applications folder on your computer. For more information, click the Help button.
When I try to open Mail from the applications folder as it instructs, I still get the same error message. I did notice that when I view the program in the preview window that it says Mail version 4.6 even though the error message says 4.5. I would suspect that has something to do with the problem, but that's as good at troubleshooting as I get. Does anyone know how to resolve this? Your feedback is greatly appreciated!
Thanks!https://discussions.apple.com/thread/4319510
I downloaded this update
stamp is missing in my dock
can't find MAIL icon it is a new icon that looks different, and it still won't work
Safari was never moved
I didn't customize my folders, I don't know that much or how to
any advice? -
After upgrading to mavericks, i cannot open mac app store, preview, calendar, etc
Why i cannot open mac app store, preview, calendar, software update, etc after upgrading to mavericks? How can i fix this? please help me
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
I cannot open iTunes. Message "iTunes quit unexpectedly", repeatedly. Thoughts?
I cannot open iTunes. Message "iTunes quit unexpectedly". It only opens for about 5 seconds where there is a message about restoring windows, which makes no sense. I have shut down, restarted, checked for software updates....I am not a techie, so simple answers please! I am running OS 10.7 (lion). Any help??
I get this massive error message:
Process: iTunes [1312]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.6 (10.6)
Build Info: iTunes-10604001~1
Code Type: X86-64 (Native)
Parent Process: launchd [131]
Date/Time: 2012-03-20 21:27:33.128 -0400
OS Version: Mac OS X 10.7.3 (11D50d)
Report Version: 9
Interval Since Last Report: 66403 sec
Crashes Since Last Report: 38
Per-App Interval Since Last Report: 306 sec
Per-App Crashes Since Last Report: 38
Anonymous UUID: 8D7A6D13-598F-4133-96E0-626274E1B657
Crashed Thread: 13
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
objc[1312]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
ETC. ETC. ETC......and on it goes.I am getting the very same error code. Have tried a few things and can't fix it. Any help would be greatly appreciated. THanks!
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How to open multiple mail messages in their own windows
All:
Anyone know of a keyboard command to open several Mail messages in their own windows? For example, I can't highlight all messages in the Inbox and then double click one of them to open them all in separate windows.
Surprisingly, Mail lacks an Open... command.
TIA,
Mike
Mac OS X (10.4.4)Just select multiple messages and hit Return.
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Cannot delete 1 mail message on iPad
Cannot delete 1 mail message on iPad. Looks corrupted.
You could try deleting it by logging into your account on a browser. Otherwise try turning the account off and on and see if you can then delete it : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
If that doesn't work then try closing the Mail app completely and try again when you re-open Mail : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
Also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
i cannot open iphoto- the message I am getting says Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command-
I tries and it doesnt work!!What version of iPhoto? Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?
Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever. -
Hard Drive Crash and Mac Mail Messages
The 160GB hard drive in my 17" Mac Book Pro blew up. I was able to get all my files off before it would not reboot in any mode...except for my mac mail messages, which I forgot about until it was too late. I have logged on to the web and can see them there, but my question is, when I get my laptop back with a new blank hard drive and set up mac mail again, will it pull in my messages from the mac server, or will the server delete them (and then I lose them forever) when it doesn't see them on my laptop?
Setting up an email client with a new computer won't erase the copies of the email on the web; they are only deleted if you explicitly delete them, or if the client is set to use the POP protocol and the option to delete them on the server when they are transferred to the computer is chosen. If the IMAP protocol is used, the messages are not automatically downloaded to the computer upon receipt, and are available only on the web unless saved manually.
(24914) -
I've stuck with Entourage way too long. Now I don't dare install the Mavericks OS because all my Entourage files will go away. And my iMac won't open Mac Mail (probably because I've never opened it in the 5 - 6 years I've owned the Mac.) Any suggestions?
If you are wondering why you are not getting any responses, it is because you have vented a complaint without any details that make any sense or give anyone something to work on.
If you want help, I suggest actually detailing what has happened, with versions of software etc. Anything that would let us assist.
As a start I am guessing that you have not really got the hang of "How it all works". Firstly download the Pages09_UserGuide.pdf from under the Help menu. Read that and view the Video Tutorials in the same place. A good addition would be the iWork 09 Missing manual book and something to help you learn how to use your Mac.
If there are specific tasks you need help with:
http://www.freeforum101.com/iworktipsntrick/index.php?mforum=iworktipsntrick
Is a good resource.
Peter -
HT201342 Where is the from field in a Mac mail message?
From an Apple information document:
You can send email from your @icloud.com address by following these instructions:
Begin composing a new email on the device of your choice.
Select the From: field in your message.
Choose your @icloud.com address from the list of addresses.
Compose your message and send it.
On number 2, where is the from field in a Mac mail message?Is there any way to move the default location of the event editing panel from the upper left corner of the display to somewhere in the middle?
Try to scroll while the editing panel is open -
updated today and cannot open my mails it says: The last time you opened Mail, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?
Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.mail.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.
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