Cannot open mail from specific users
I forgot to add, in my haste and frustration of 3 days, I uninstalled Office 2010 for the 2nd time and installed Office 2013. Same user, same problem, cannot open his mail...
Good day
Hope you can assist.
I have a Outlook 2010 on Win7 64bit on a HP Probook 450.
The notebook is on a domain and the user gets his mails of exchange.
When my user receives new mail from only 2 out of 30 odd users, he cannot open them.
He gets a error message, Outlook cannot find item.
But if I go to autodiscover.xxxxxx/owa I can open the mail and reply to it.
This occurs in cached and non cached mode.
This happens in normal Outlook and in safemode Outlook.
I have also uninstalled and reinstalled MS Offcie 2010 which did not help.
Please advise, I'm going nuts...
Thank you
Gideon
This topic first appeared in the Spiceworks Community
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1/2/2558 BE 7:14:13.222 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:14:14.605 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:14.606 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:14.935 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:26.958 PM Mail[941]: *** Assertion failure in -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:], /SourceCache/Mail/Mail-1993/MailFramework/Accounts/MFMailAccount.m:4467
1/2/2558 BE 7:14:27.595 PM Mail[941]: An uncaught exception was raised
1/2/2558 BE 7:14:27.596 PM Mail[941]: Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks
1/2/2558 BE 7:14:27.596 PM Mail[941]: (
0 CoreFoundation 0x0000000111c5764c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x000000010ffe26de objc_exception_throw + 43
2 CoreFoundation 0x0000000111c5742a +[NSException raise:format:arguments:] + 106
3 Foundation 0x000000010fb435b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x000000010f402f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail 0x000000010f360404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail 0x000000010f404696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail 0x000000010f41b168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation 0x0000000111b81ea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation 0x0000000111b81db9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail 0x000000010f41b0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation 0x000000010fb8d2e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation 0x000000010fa79905 -[NSBlockOperation main] + 97
13 Foundation 0x000000010fa5859c -[__NSOperationInternal _start:] + 653
14 Foundation 0x000000010fa581a3 __NSOQSchedule_f + 184
15 libdispatch.dylib 0x0000000113ad5c13 _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000113ad9365 _dispatch_queue_drain + 1100
17 libdispatch.dylib 0x0000000113adaecc _dispatch_queue_invoke + 202
18 libdispatch.dylib 0x0000000113ad86b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib 0x0000000113ae6fe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x0000000113e136cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x0000000113e114a1 start_wqthread + 13
1/2/2558 BE 7:14:27.597 PM Mail[941]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks'
*** First throw call stack:
0 CoreFoundation 0x0000000111c5764c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x000000010ffe26de objc_exception_throw + 43
2 CoreFoundation 0x0000000111c5742a +[NSException raise:format:arguments:] + 106
3 Foundation 0x000000010fb435b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x000000010f402f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail 0x000000010f360404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail 0x000000010f404696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail 0x000000010f41b168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation 0x0000000111b81ea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation 0x0000000111b81db9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail 0x000000010f41b0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation 0x000000010fb8d2e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation 0x000000010fa79905 -[NSBlockOperation main] + 97
13 Foundation 0x000000010fa5859c -[__NSOperationInternal _start:] + 653
14 Foundation 0x000000010fa581a3 __NSOQSchedule_f + 184
15 libdispatch.dylib 0x0000000113ad5c13 _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000113ad9365 _dispatch_queue_drain + 1100
17 libdispatch.dylib 0x0000000113adaecc _dispatch_queue_invoke + 202
18 libdispatch.dylib 0x0000000113ad86b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib 0x0000000113ae6fe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x0000000113e136cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x0000000113e114a1 start_wqthread + 13
1/2/2558 BE 7:14:31.133 PM com.apple.xpc.launchd[1]: (com.apple.ReportCrash[947]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
1/2/2558 BE 7:14:31.482 PM diagnosticd[896]: error evaluating process info - pid: 941, punique: 941
1/2/2558 BE 7:14:33.551 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:14:49.406 PM mds[32]: (DiskStore.Normal:2376) 2a001 2.808408
1/2/2558 BE 7:15:01.570 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.577 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.586 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.594 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.602 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.610 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.626 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.633 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.641 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.665 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.673 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.682 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.689 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:05.659 PM com.apple.xpc.launchd[1]: (com.apple.mail.52288[941]) Service exited due to signal: Abort trap: 6
1/2/2558 BE 7:15:13.065 PM ReportCrash[947]: Saved crash report for Mail[941] version 8.1 (1993) to /Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-191512_apples-mac book-pro-3.crash
1/2/2558 BE 7:15:19.526 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:15:19.767 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:19.767 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:20.368 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:25.817 PM Mail[951]: *** Assertion failure in -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:], /SourceCache/Mail/Mail-1993/MailFramework/Accounts/MFMailAccount.m:4467
1/2/2558 BE 7:15:25.819 PM Mail[951]: An uncaught exception was raised
1/2/2558 BE 7:15:25.819 PM Mail[951]: Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks
1/2/2558 BE 7:15:25.820 PM Mail[951]: (
0 CoreFoundation 0x0000000111d3164c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00000001100c96de objc_exception_throw + 43
2 CoreFoundation 0x0000000111d3142a +[NSException raise:format:arguments:] + 106
3 Foundation 0x000000010fc285b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x000000010f4e2f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail 0x000000010f440404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail 0x000000010f4e4696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail 0x000000010f4fb168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation 0x0000000111c5bea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation 0x0000000111c5bdb9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail 0x000000010f4fb0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation 0x000000010fc722e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation 0x000000010fb5e905 -[NSBlockOperation main] + 97
13 Foundation 0x000000010fb3d59c -[__NSOperationInternal _start:] + 653
14 Foundation 0x000000010fb3d1a3 __NSOQSchedule_f + 184
15 libdispatch.dylib 0x0000000113bbac13 _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000113bbe365 _dispatch_queue_drain + 1100
17 libdispatch.dylib 0x0000000113bbfecc _dispatch_queue_invoke + 202
18 libdispatch.dylib 0x0000000113bbd6b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib 0x0000000113bcbfe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x0000000113f0f6cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x0000000113f0d4a1 start_wqthread + 13
1/2/2558 BE 7:15:25.821 PM Mail[951]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks'
*** First throw call stack:
0 CoreFoundation 0x0000000111d3164c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00000001100c96de objc_exception_throw + 43
2 CoreFoundation 0x0000000111d3142a +[NSException raise:format:arguments:] + 106
3 Foundation 0x000000010fc285b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x000000010f4e2f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail 0x000000010f440404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail 0x000000010f4e4696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail 0x000000010f4fb168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation 0x0000000111c5bea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation 0x0000000111c5bdb9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail 0x000000010f4fb0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation 0x000000010fc722e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation 0x000000010fb5e905 -[NSBlockOperation main] + 97
13 Foundation 0x000000010fb3d59c -[__NSOperationInternal _start:] + 653
14 Foundation 0x000000010fb3d1a3 __NSOQSchedule_f + 184
15 libdispatch.dylib 0x0000000113bbac13 _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000113bbe365 _dispatch_queue_drain + 1100
17 libdispatch.dylib 0x0000000113bbfecc _dispatch_queue_invoke + 202
18 libdispatch.dylib 0x0000000113bbd6b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib 0x0000000113bcbfe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x0000000113f0f6cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x0000000113f0d4a1 start_wqthread + 13
1/2/2558 BE 7:15:26.815 PM com.apple.xpc.launchd[1]: (com.apple.mail.52288[951]) Service exited due to signal: Abort trap: 6
1/2/2558 BE 7:15:26.892 PM ReportCrash[947]: Saved crash report for Mail[951] version 8.1 (1993) to /Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-191526_apples-mac book-pro-3.crash
1/2/2558 BE 7:15:26.904 PM ReportCrash[947]: Removing excessive log: file:///Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-061109_app les-macbook-pro-3.crashTry a restart.
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