Cannot open mail or system preferences they both have a ? mark over them any help
can you help me on opening my mac book i have found a question mark over my mail and system preferences and i cannot open them
Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
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Cannot open anything from system preferences
I'm getting the "Systems Preferences quit unexpectedly" message and now will not allow me to open anything from systems preferences. I;m getting the same problem with my emial app
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
Cannot open RAW in CS3. This must be a common problem. Any help please?
Good day folks
Anyone got any help with opening files in RAW ? I'm using CS3 and my cam is a 5D mark 2. Keep getting the same generic message from adobe " could not complete your request because this is not the right type of document " aaarrrgghhhhhh.......
Cheers
GThanks for the reply dude but i've tried these options
No, you haven't -- at least not Solution 4.
however CS3 seems to only support version 4.6 ???
Correct.
Which means you need to follow Solution 4 described on this page:
http://kb2.adobe.com/cps/407/kb407110.html
Please read it and follow its steps very carefully.
Eric -
TS3991 I cannot open a spreadsheet stored on Icloud on my mac or Ipad. Any help???
I can not open a spreadsheet document that is stored on ICloud. Get message The document “filename.numbers-tef” could not be opened.
It sounds to me as though the document has become corrupt. You can try and download it from one device or another, however this may be unsuccessful.
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I just updated My Macbook pro version 10.6 security update and cannot open mail.
I moved mail back to applications folder as suggested in other blogs but still is not working. I cannot open mail to access preferences. Help!
Software, as in applications, maybe. Software as in Operating System, heck no. We're now at 10.8 level, you're two levels behind. Latest iPhoto, as in v9.3.2, is part of iLife'11 and needs a minimum of Lion 10.7 to run.
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Can't open Accounts in System Preferences
Hi
would appreciate some help. I cannot open Accounts in System Preferences. If I try keeps crashing System Preferences. Get the following "problem report"
Process: System Preferences [52787]
Path: /Applications/System Preferences.app/Contents/MacOS/System Preferences
Identifier: com.apple.systempreferences
Version: 7.0 (7.0)
Build Info: SystemPrefsApp-1750100~6
Code Type: X86-64 (Native)
Parent Process: launchd [200]
Date/Time: 2010-01-29 17:31:06.853 +0000
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 377626 sec
Crashes Since Last Report: 9
Per-App Interval Since Last Report: 22250 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 4EDE8A8A-0EDB-4470-847C-1F0CE3F271A9
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x0000000000000009
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
objc[52787]: garbage collection is ON
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff808a90fc CFGetTypeID + 12
1 com.apple.framework.Admin 0x00007fff834eabef +[NSDictionary(cXMLDataConvertor) dictionaryFromXMLString:] + 140
2 com.apple.preferences.users 0x0000000117023e1f 0x117021000 + 11807
3 com.apple.preferences.users 0x0000000117023b6a 0x117021000 + 11114
4 com.apple.preferences.users 0x0000000117023262 0x117021000 + 8802
5 com.apple.preferences.users 0x0000000117022de9 0x117021000 + 7657
6 com.apple.AppKit 0x00007fff82aef2e7 -[NSCustomObject nibInstantiate] + 416
7 com.apple.AppKit 0x00007fff82aef0d4 -[NSIBObjectData instantiateObject:] + 259
8 com.apple.AppKit 0x00007fff82aee4be -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 336
9 com.apple.AppKit 0x00007fff82aecb49 loadNib + 226
10 com.apple.AppKit 0x00007fff82aec25c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
11 ....frameworks.preferencepanes 0x00007fff871b1592 -[NSPreferencePane loadMainView] + 158
12 ....frameworks.preferencepanes 0x00007fff871b2ca7 -[NSPrefPaneBundle instantiatePrefPaneObject] + 435
13 com.apple.systempreferences 0x000000010000807a 0x100000000 + 32890
14 com.apple.systempreferences 0x0000000100006fb8 0x100000000 + 28600
15 com.apple.Foundation 0x00007fff836c2434 __NSFireDelayedPerform + 404
16 com.apple.CoreFoundation 0x00007fff808d3a58 __CFRunLoopRun + 6488
17 com.apple.CoreFoundation 0x00007fff808d1c2f CFRunLoopRunSpecific + 575
18 com.apple.HIToolbox 0x00007fff86259a4e RunCurrentEventLoopInMode + 333
19 com.apple.HIToolbox 0x00007fff862597b1 ReceiveNextEventCommon + 148
20 com.apple.HIToolbox 0x00007fff8625970c BlockUntilNextEventMatchingListInMode + 59
21 com.apple.AppKit 0x00007fff82b2b1f2 _DPSNextEvent + 708
22 com.apple.AppKit 0x00007fff82b2ab41 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
23 com.apple.AppKit 0x00007fff82af0747 -[NSApplication run] + 395
24 com.apple.AppKit 0x00007fff82ae9468 NSApplicationMain + 364
25 com.apple.systempreferences 0x0000000100001cf4 0x100000000 + 7412
Thread 1:
0 libSystem.B.dylib 0x00007fff85ea49da _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff85ea4dec pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff85ea4a55 start_wqthread + 13
Thread 2: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff85ea3bba kevent + 10
1 libSystem.B.dylib 0x00007fff85ea5a85 dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff85ea575c dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x00007fff85ea5286 dispatch_workerthread2 + 244
4 libSystem.B.dylib 0x00007fff85ea4bb8 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff85ea4a55 start_wqthread + 13
Thread 3: Dispatch queue: Garbage Collection Work Queue
0 libSystem.B.dylib 0x00007fff85ec59ee _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff85ec97f1 pthread_condwait + 1286
2 libobjc.A.dylib 0x00007fff8000ecd8 batchFinalizeOnTwoThreads + 250
3 libauto.dylib 0x00007fff86e4b1e7 Auto::Zone::invalidate_garbage(unsigned long, unsigned long const*) + 71
4 libauto.dylib 0x00007fff86e3bbd1 autocollectinternal(Auto::Zone*, unsigned int) + 481
5 libauto.dylib 0x00007fff86e3c16d autocollectionwork(Auto::Zone*) + 157
6 libSystem.B.dylib 0x00007fff85ec6ce8 dispatch_call_block_andrelease + 15
7 libSystem.B.dylib 0x00007fff85ea587a dispatch_queuedrain + 251
8 libSystem.B.dylib 0x00007fff85ea56dc dispatch_queueinvoke + 57
9 libSystem.B.dylib 0x00007fff85ea5286 dispatch_workerthread2 + 244
10 libSystem.B.dylib 0x00007fff85ea4bb8 pthreadwqthread + 353
11 libSystem.B.dylib 0x00007fff85ea4a55 start_wqthread + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff85ea49da _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff85ea4dec pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff85ea4a55 start_wqthread + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff85ea49da _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff85ea4dec pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff85ea4a55 start_wqthread + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff85ea49da _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff85ea4dec pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff85ea4a55 start_wqthread + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff85ea49da _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff85ea4dec pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff85ea4a55 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000087 rdx: 0x0000000000000001
rdi: 0x0000000000000000 rsi: 0x0000000000000087 rbp: 0x00007fff5fbfdfa0 rsp: 0x00007fff5fbfdf90
r8: 0x00000001000687e8 r9: 0x0000000000000001 r10: 0x0000000000000001 r11: 0x0000000100069000
r12: 0x0000000000000000 r13: 0x00000002007f8040 r14: 0x00000002007aa280 r15: 0x00000002007467a0
rip: 0x00007fff808a90fc rfl: 0x0000000000010206 cr2: 0x0000000000000009
Binary Images:
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0x113217000 - 0x113236fff GLRendererFloat ??? (???) <5868E7F1-BAC2-F896-9DAA-D5ABDFA9A7C2> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x113d90000 - 0x113f1bff7 GLEngine ??? (???) <87000128-AB5F-9631-CB53-5A792E58E655> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x1157fc000 - 0x115cbafe7 com.apple.driver.AppleIntelGMAX3100GLDriver 1.6.6 (6.0.6) <BC0CEAB3-467F-D9A7-98A4-FB7DC9FD149C> /System/Library/Extensions/AppleIntelGMAX3100GLDriver.bundle/Contents/MacOS/App leIntelGMAX3100GLDriver
0x116fca000 - 0x116fcefff com.apple.audio.AudioIPCPlugIn 1.1.2 (1.1.2) <4E3DABFF-191F-7E57-2A78-12E34D68FAC4> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x116fd3000 - 0x116fd9fff com.apple.audio.AppleHDAHALPlugIn 1.7.9 (1.7.9a4) <BF34EAC4-DB6D-4EC0-F52F-2A87B90EBD55> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x117021000 - 0x117074fef com.apple.preferences.users 3.0 (3.0) <438F249A-0F5D-18DA-0032-B527F19AEEC9> /System/Library/PreferencePanes/Accounts.prefPane/Contents/MacOS/Accounts
0x11709d000 - 0x1170b2fff com.apple.frameworks.opendirectoryconfigui 10.6 (10.6) <7A17CCEA-4F0C-9E93-1D08-205104261580> /System/Library/PrivateFrameworks/OpenDirectoryConfigUI.framework/Versions/A/Op enDirectoryConfigUI
0x1170c5000 - 0x1170d0fff com.apple.frameworks.opendirectoryconfig 10.6 (10.6) <5EF4AEA4-7D51-4327-5909-66E69549B32A> /System/Library/PrivateFrameworks/OpenDirectoryConfig.framework/Versions/A/Open DirectoryConfig
0x1170dc000 - 0x117134ff7 com.apple.frameworks.server.kit 10.6.2 (108.3) <DAEBED52-00C2-A4B9-3897-35C9D0974E6E> /System/Library/PrivateFrameworks/ServerKit.framework/Versions/A/ServerKit
0x117177000 - 0x1171bafff com.apple.frameworks.server.foundation 10.6.2 (93.2) <AC65C78E-4203-31AA-2B88-947F1B3A3817> /System/Library/PrivateFrameworks/ServerFoundation.framework/Versions/A/ServerF oundation
0x1171ee000 - 0x1171fffff com.apple.DirectoryServiceCore.Framework 3.6 (621.1) <8D337B0E-9E06-1829-2AC9-21929325488B> /System/Library/PrivateFrameworks/DirectoryServiceCore.framework/Versions/A/Dir ectoryServiceCore
0x11720d000 - 0x117220fff com.apple.PlatformHardwareManagement 2.0.1 (2.0.1) <A0689A05-8212-E25D-DF49-82284F283668> /System/Library/PrivateFrameworks/PlatformHardwareManagement.framework/Versions /A/PlatformHardwareManagement
0x11722d000 - 0x117264fef com.apple.coreWLAN.framework 6.2 (620.15.1) <BB11E6C6-045B-5FE5-69F6-05962733DE32> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
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0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B633F790-4DDB-53CD-7ACF-2A3682BCEA9F> /usr/lib/dyld
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0x7fff800ba000 - 0x7fff800bbfff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
0x7fff800fc000 - 0x7fff8053ffef libLAPACK.dylib ??? (???) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
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0x7fff8067c000 - 0x7fff8070cfff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8070d000 - 0x7fff8071bff7 libkxld.dylib ??? (???) <568C35E7-B101-3F1E-0361-3E1E9F15C90B> /usr/lib/system/libkxld.dylib
0x7fff80738000 - 0x7fff8074bfff libGL.dylib ??? (???) <5F9DAF5F-C25C-B6C2-C9BC-3D91D723FD85> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8074c000 - 0x7fff80823fff com.apple.DiscRecording 5.0.3 (5030.4.2) <B8E82FC9-111E-E8D7-EED3-5FE1F96F9047> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
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0x7fff80c13000 - 0x7fff80cb3fff com.apple.LaunchServices 362 (362) <CCBFC037-7162-E392-B11F-90098891AE20> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff80cb4000 - 0x7fff80cb5fff libffi.dylib ??? (???) <B683A5FD-A83D-7989-A91F-BAED12E37054> /usr/lib/libffi.dylib
0x7fff80cb6000 - 0x7fff80fe8fef com.apple.CoreServices.CarbonCore 861.2 (861.2) <39F3B259-AC2A-792B-ECFE-4F3E72F2D1A5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff80fe9000 - 0x7fff80ffffef libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
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0x7fff81125000 - 0x7fff81150ff7 libxslt.1.dylib ??? (???) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib
0x7fff81151000 - 0x7fff81167ff7 com.apple.MultitouchSupport.framework 204.9 (204.9) <2BBD800A-0456-D90D-3205-8CE61F3A8F05> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff811e4000 - 0x7fff813a2fff libicucore.A.dylib ??? (???) <5BD16988-545F-6A8C-9A6F-FB18ACDCAEC2> /usr/lib/libicucore.A.dylib
0x7fff813c8000 - 0x7fff816b8ff3 com.apple.RawCamera.bundle 2.3.0 (505) <E65CF964-5AFF-805A-E24C-4A9E2E3D4759> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff816b9000 - 0x7fff81772fff libsqlite3.dylib ??? (???) <5A15E12A-AE8F-1A36-BBC7-564E7D7AD0FB> /usr/lib/libsqlite3.dylib
0x7fff817c6000 - 0x7fff817d3fe7 libCSync.A.dylib ??? (???) <F4066C8C-2A3E-4F2F-9F4D-03DB56F7C5CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff817d4000 - 0x7fff817f5fff libresolv.9.dylib ??? (???) <01C7C750-7F6A-89B3-C586-5C50A839019E> /usr/lib/libresolv.9.dylib
0x7fff817f6000 - 0x7fff81810ff7 com.apple.ScriptingBridge 1.1 (???) <0C7159E8-EE15-6B52-EF6A-87F421000A3D> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x7fff81811000 - 0x7fff81815ff7 libCGXType.A.dylib ??? (???) <E11B4D25-2251-4646-118C-87BD4C57A194> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff81824000 - 0x7fff8186dff7 com.apple.securityinterface 4.0.1 (37214) <F8F2D8F4-861F-6694-58F6-3DC55C9DBF50> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
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0x7fff87835000 - 0x7fff878b9fe7 com.apple.print.framework.PrintCore 6.1 (312.3) <33C0EADA-243E-1897-335D-17C5DC6A14A9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff878ba000 - 0x7fff879f8fff com.apple.CoreData 102.1 (250) <8DDA49A1-F78C-DE30-8B58-EBC49E4E7ABF> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff879f9000 - 0x7fff87a48ff7 com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <14FD0978-4BE0-336B-A19E-F388694583EB> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff87b57000 - 0x7fff87b57ff7 com.apple.Accelerate.vecLib 3.5 (vecLib 3.5) <BA861575-B0DE-50F5-A799-BDF188A3D4EF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff885ba000 - 0x7fff885baff7 com.apple.Carbon 150 (152) <8D8CF535-90BE-691C-EC1B-63FBE2162C9B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8863c000 - 0x7fff88677fff libcurl.4.dylib ??? (???) <383AC19D-AEED-9F53-DEA3-FF118BDD3735> /usr/lib/libcurl.4.dylib
0x7fff88678000 - 0x7fff886a9fef libTrueTypeScaler.dylib ??? (???) <8291D9BB-97B2-AD06-D565-58A14A20D617> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff88a2d000 - 0x7fff88a71fef com.apple.ImageCaptureCore 1.0 (1.0) <29A6CF83-B5C2-9730-D71D-825AEC8657F5> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff88a72000 - 0x7fff88a75ff7 libCoreVMClient.dylib ??? (???) <1C6D04BA-5F78-CC4D-26CB-7904919042B9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff88a76000 - 0x7fff88a77ff7 com.apple.audio.units.AudioUnit 1.6.2 (1.6.2) <98969AA3-2394-34B5-2DC3-7F4187E96D26> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff88a78000 - 0x7fff88ab1ff7 com.apple.MeshKit 1.0 (49.0) <7587A7F2-DF5D-B8B2-A6A8-1389CF28BC51> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x7fff88ab2000 - 0x7fff88ab7fff libGIF.dylib ??? (???) <9DB87A71-27B7-A909-461B-F886DB2BD622> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff88b2d000 - 0x7fff88b74ff7 com.apple.coreui 2 (113) <60D2FE5C-8470-A0F4-379B-1E90FBD4FE7D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff88b75000 - 0x7fff88ba4ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <9CECB4FC-1CCF-B8A2-B935-5888B21CBEEF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff88c0d000 - 0x7fff88c13ff7 IOSurface ??? (???) <8E0EE904-59D1-9AA0-CE55-B1777F4BAEC1> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff88c14000 - 0x7fff88c5bfef com.apple.QuickLookFramework 2.1 (327.3) <6B3D79C5-E19B-97E1-673F-74731A0B188B> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff88c75000 - 0x7fff88c9dfff com.apple.DictionaryServices 1.1.1 (1.1.1) <9FD709FC-23F0-F270-EAC1-C590CD516A36> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <526DD3E5-2A8B-4512-ED97-01B832369959> /usr/lib/libSystem.B.dylibBoot with your install disk, launch Disk Utility, select the boot volume, and repair it. Boot back into the boot volume and try again. If you get the same behavior, move the com.apple.systempreferences.plist file to the desktop, log out and back in, and try again. If still no go, try a safe boot and see if it work s properly.
-
The instructions say "Go to Mail Preferences."
I cannot find any place called "Mail Preferences". I have tried looking under both "Mail" and "System Preferences" and there is nothing there entitled "Mail Preferences". Under "Preferences" there is no subheading as described in the iCloud instructions. Where is that "Mail Preferences" button located?Open Mail, go to the 'Mail' menu, select Preferences.
-
Mail and System Preferences cannot be accessed
I cannot get into the system preferences and also Mail disappeared. Both were replaced by a ? on the dock. Firefox Internet works but can't locate Safari. Any ideas???
Have you used finder to search for "System Preferences.app"?
In the end you may want to use the "Archive and Install" feature of your OS X disk.
See the support article here: http://support.apple.com/kb/HT1710
Back up your files before doing this. You will want to use the "preserve user and network settings" option under "Archive and Install". -
Cannot open mail after upgrade to Yosimite 10.10.1
Hello everyone,
I cannot open mail after I just update from OS X v10.9 (Mavericks) to Yosimite 10.10.1 and I use console to capture the log as below. Pls. help to find the solution.
Thank you
Spaide
1/2/2558 BE 7:14:13.222 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:14:14.605 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:14.606 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:14.935 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:26.958 PM Mail[941]: *** Assertion failure in -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:], /SourceCache/Mail/Mail-1993/MailFramework/Accounts/MFMailAccount.m:4467
1/2/2558 BE 7:14:27.595 PM Mail[941]: An uncaught exception was raised
1/2/2558 BE 7:14:27.596 PM Mail[941]: Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks
1/2/2558 BE 7:14:27.596 PM Mail[941]: (
0 CoreFoundation 0x0000000111c5764c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x000000010ffe26de objc_exception_throw + 43
2 CoreFoundation 0x0000000111c5742a +[NSException raise:format:arguments:] + 106
3 Foundation 0x000000010fb435b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x000000010f402f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail 0x000000010f360404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail 0x000000010f404696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail 0x000000010f41b168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation 0x0000000111b81ea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation 0x0000000111b81db9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail 0x000000010f41b0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation 0x000000010fb8d2e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation 0x000000010fa79905 -[NSBlockOperation main] + 97
13 Foundation 0x000000010fa5859c -[__NSOperationInternal _start:] + 653
14 Foundation 0x000000010fa581a3 __NSOQSchedule_f + 184
15 libdispatch.dylib 0x0000000113ad5c13 _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000113ad9365 _dispatch_queue_drain + 1100
17 libdispatch.dylib 0x0000000113adaecc _dispatch_queue_invoke + 202
18 libdispatch.dylib 0x0000000113ad86b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib 0x0000000113ae6fe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x0000000113e136cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x0000000113e114a1 start_wqthread + 13
1/2/2558 BE 7:14:27.597 PM Mail[941]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks'
*** First throw call stack:
0 CoreFoundation 0x0000000111c5764c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x000000010ffe26de objc_exception_throw + 43
2 CoreFoundation 0x0000000111c5742a +[NSException raise:format:arguments:] + 106
3 Foundation 0x000000010fb435b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x000000010f402f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail 0x000000010f360404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail 0x000000010f404696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail 0x000000010f41b168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation 0x0000000111b81ea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation 0x0000000111b81db9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail 0x000000010f41b0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation 0x000000010fb8d2e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation 0x000000010fa79905 -[NSBlockOperation main] + 97
13 Foundation 0x000000010fa5859c -[__NSOperationInternal _start:] + 653
14 Foundation 0x000000010fa581a3 __NSOQSchedule_f + 184
15 libdispatch.dylib 0x0000000113ad5c13 _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000113ad9365 _dispatch_queue_drain + 1100
17 libdispatch.dylib 0x0000000113adaecc _dispatch_queue_invoke + 202
18 libdispatch.dylib 0x0000000113ad86b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib 0x0000000113ae6fe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x0000000113e136cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x0000000113e114a1 start_wqthread + 13
1/2/2558 BE 7:14:31.133 PM com.apple.xpc.launchd[1]: (com.apple.ReportCrash[947]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
1/2/2558 BE 7:14:31.482 PM diagnosticd[896]: error evaluating process info - pid: 941, punique: 941
1/2/2558 BE 7:14:33.551 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:14:49.406 PM mds[32]: (DiskStore.Normal:2376) 2a001 2.808408
1/2/2558 BE 7:15:01.570 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.577 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.586 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.594 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.602 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.610 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.626 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.633 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.641 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.665 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.673 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.682 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.689 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:05.659 PM com.apple.xpc.launchd[1]: (com.apple.mail.52288[941]) Service exited due to signal: Abort trap: 6
1/2/2558 BE 7:15:13.065 PM ReportCrash[947]: Saved crash report for Mail[941] version 8.1 (1993) to /Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-191512_apples-mac book-pro-3.crash
1/2/2558 BE 7:15:19.526 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:15:19.767 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:19.767 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:20.368 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:25.817 PM Mail[951]: *** Assertion failure in -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:], /SourceCache/Mail/Mail-1993/MailFramework/Accounts/MFMailAccount.m:4467
1/2/2558 BE 7:15:25.819 PM Mail[951]: An uncaught exception was raised
1/2/2558 BE 7:15:25.819 PM Mail[951]: Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks
1/2/2558 BE 7:15:25.820 PM Mail[951]: (
0 CoreFoundation 0x0000000111d3164c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00000001100c96de objc_exception_throw + 43
2 CoreFoundation 0x0000000111d3142a +[NSException raise:format:arguments:] + 106
3 Foundation 0x000000010fc285b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x000000010f4e2f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail 0x000000010f440404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail 0x000000010f4e4696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail 0x000000010f4fb168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation 0x0000000111c5bea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation 0x0000000111c5bdb9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail 0x000000010f4fb0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation 0x000000010fc722e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation 0x000000010fb5e905 -[NSBlockOperation main] + 97
13 Foundation 0x000000010fb3d59c -[__NSOperationInternal _start:] + 653
14 Foundation 0x000000010fb3d1a3 __NSOQSchedule_f + 184
15 libdispatch.dylib 0x0000000113bbac13 _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000113bbe365 _dispatch_queue_drain + 1100
17 libdispatch.dylib 0x0000000113bbfecc _dispatch_queue_invoke + 202
18 libdispatch.dylib 0x0000000113bbd6b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib 0x0000000113bcbfe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x0000000113f0f6cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x0000000113f0d4a1 start_wqthread + 13
1/2/2558 BE 7:15:25.821 PM Mail[951]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks'
*** First throw call stack:
0 CoreFoundation 0x0000000111d3164c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00000001100c96de objc_exception_throw + 43
2 CoreFoundation 0x0000000111d3142a +[NSException raise:format:arguments:] + 106
3 Foundation 0x000000010fc285b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail 0x000000010f4e2f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail 0x000000010f440404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail 0x000000010f4e4696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail 0x000000010f4fb168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation 0x0000000111c5bea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation 0x0000000111c5bdb9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail 0x000000010f4fb0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation 0x000000010fc722e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation 0x000000010fb5e905 -[NSBlockOperation main] + 97
13 Foundation 0x000000010fb3d59c -[__NSOperationInternal _start:] + 653
14 Foundation 0x000000010fb3d1a3 __NSOQSchedule_f + 184
15 libdispatch.dylib 0x0000000113bbac13 _dispatch_client_callout + 8
16 libdispatch.dylib 0x0000000113bbe365 _dispatch_queue_drain + 1100
17 libdispatch.dylib 0x0000000113bbfecc _dispatch_queue_invoke + 202
18 libdispatch.dylib 0x0000000113bbd6b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib 0x0000000113bcbfe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x0000000113f0f6cb _pthread_wqthread + 729
21 libsystem_pthread.dylib 0x0000000113f0d4a1 start_wqthread + 13
1/2/2558 BE 7:15:26.815 PM com.apple.xpc.launchd[1]: (com.apple.mail.52288[951]) Service exited due to signal: Abort trap: 6
1/2/2558 BE 7:15:26.892 PM ReportCrash[947]: Saved crash report for Mail[951] version 8.1 (1993) to /Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-191526_apples-mac book-pro-3.crash
1/2/2558 BE 7:15:26.904 PM ReportCrash[947]: Removing excessive log: file:///Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-061109_app les-macbook-pro-3.crashTry a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite -
Mail and system preferences keep crashing
I just bought this new computer. I migrated my old computer (MacBook Pro (mid-2009) with OS 10.6.8).
Now I"m having problems with Mail and System Preferences crashing (this was also happening some between iCal and Mail on the old computer).
Any ideas on how to fix?Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter the name of the crashed application or process in the Filter text field. Post the messages from the time of the last crash, if any — the text, please, not a screenshot.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
How do i change my username to another when they both have accts with itunes one is on my computer and one is on my ipad? Two different e-mail address that are both mine....so how do i make one acct for both?
If you selected open a new Apple ID account, go back a step and enter use existing Apple ID.
You will have to set up a separate iCloud account or your iPads will mirror each other. -
You can't open Mail, Contacts & Calendars preferences because it doesn't work on an Intel-based Mac.
I updated my Mac to Mavericks and after that, I can't open the Mail, Contacts and Calendar preferences.
Every time I try, I get the following message:
"You can’t open Mail, Contacts & Calendars preferences because it doesn’t work on an Intel-based Mac."
I tried this workaround from the Mountain Lion thread (https://discussions.apple.com/message/21303574#21303574) but it didn't worked.
Further I deleted all files in the Library Preferences folder, but it didn't helped also.
Can anyone help me please?Hi Michael,
I had the same problem. And I found a fix.
I noticed that on a different system running Mavericks without any problems, the preference pane isn't called 'Mail, Contacts & Calendars' anymore, it's now called 'Internet accounts'. The fact that it's still called by the old name on your system, means it somehow wasn't replaced while updating to Mavericks.
So the cure is pretty easy:
On a different Mavericks system, go to /System/Library/PreferencePanes/ and copy the file InternetAccounts.prefPane. Take it to the system you're trying to fix, and paste the prefPane file in the same directory. Reboot, and it should all work fine. At least it did in my case.
Cheers
Niels -
Cannot open mail app on Mac Pro
Cannot open mail on Mac Pro
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
10.5.2: You cannot use the application "System preferences.app" with...
Hello
after (successfully) updating from 10.5.1 to 10.5.2, the System Preferences.app cannot be started. Either the application does not start (a silent error) or there is a message "You cannot use the application "System preferences.app" with this version of MacOS X." The version is 10.5.2, according to "About this Mac", while the application version is 3.5. The same happens when I attempt to open "Time machine preferences" using the new menu/icon on the bar.
Any help is appreciated.
Thanks in advance,
Marinho.Thanks, I did that, but it didn't solve the problem.
By the way, the application version (of System preferences.app) remained the same (old one). Then I removed the application to Trash (meaning to restore it later if required) and applied the update again (and a third time), but then a new System preferences.app was not installed and the older one has disappeared from the trash! What a mess this update turns out to be...
Marinho. -
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5.1.4 will solve the compatibility issue, however, it is no longer available from Apple -you would have to find a copy on Ebay or similar. The current version is FCP 6 -part of Final Cut Studio 2.
Going back to Tiger will also solve it and will not cost anything, apart from the time spent reinstalling.
Unless there is some feature in Mac OS X 10.5 that you really need, this would be the easiest way to get FCP running again.
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