Cannot open new lightroom

Question

I need some help!
I downloaded the new version of Photoshop Lightroom via Adobe Creative Cloud.
It appears that the download worked fine. I have new files in my hard drive and a new icon for Lightroom, which by the way it doesn't open the program.
Also, I still have a copy of lightroom 5.7 which is working fine.
I need to understand why the new software doesn't open. I'm afraid to uninstall Lightroom since I dont want to uninstall 5.7 until the new software works.
Any ideas? What should I do?
Many thanks in advance.
jorge

Answer 1

photogetgo wrote:
True, and I did contact them about offering a DNG export option which I think would be a good move in any event as other raw for,mats are offering that for future file opening protection
That would solve the issue if they could export the raw data as a DNG. But that's unlikely. They probably don't want to provide you the option of using another raw converter (for whatever silly reasons). It appears they offer the option of saving a DNG of the rendered not raw data but that doesn't buy you anything. Bottom line is, you have to wait on Adobe to update the proprietary raw format that has no reason to be proprietary in the first place. The optional JPEG most cameras provide isn't proprietary and everyone has access to that data the day the camera ships. But for some politically stupid reasons, the camera manufacturers don't do this with the raw data and we all get to wait on every other company who's raw converter we'd like to use to spend the time and money to update the format. It will eventually happen, begging the question why the camera manufacturer's do this in the first place.