Cannot open Pages Document

I cannot open an Pages document that a friend created on his Mac.  Somehow it got corrupted.  He made the document from a template I made for him.  I called Applecare and they couldn't help me.  We were able to open any other Pages documents I tried to open on my Mac; but not that one. Any suggestions?  Does anybody know about any programs that can be used to repair .pages documents?
Thanks.

Hi.
Thanks for responding to me.  I'm using Pages 5.2 (1860) and my friend was using the same version.  He told me that somehow the program changed the file name too.  I even tried changing the suffix in the file name from ".pages" to ".docx" and saw the jpeg images of the file. I could see on these jpegs that the document does exist.  Can you suggest any way I can repair the document?  Thanks again.

Similar Messages

  • Cannot open Pages documents that I've worked on.  I open a new document, work on it, then save and close it.  When I try to open the document again, I get the following message: The document "[name]" could not be opened. The file isn't in the correct form

    I cannot open Pages documents that I have worked on and saved.  When I try to reopen Pages documents that I've saved, I get the following
    message:
    "The document “[name of document]” could not be opened. The file isn’t in the correct format.
    The file might be corrupted, truncated, or in an unexpected format."
    I have downloaded the latest update to iWork, but that doesn't help.
    I use Mac OSX 10.6.7
    I am using Pages '09 version 4.0.5 (852)
    If anyone can help, I would greatly appreciate it.
    Best regards,
    New York Mac User

    A few general trouble shooting tips that may apply here:
    1. If you used Software Update to do the OS update(s) to reach 10.6.7, go to http://support.apple.com/downloads/ and download and apply the Mac OS v10.6.7 Combo Updater. The Combo Updater contains some fixes that were not included in the incremental updaters used by Software Update.
    1a. Check that you have the current version of Pages (and of the other iWork applications) installed. All three applications' current version numbers end in .0.5
    2. A common cause of malfunctioning applications is a corrupted preferences file (.plist file). Your Pages '09's plist is at yourname > Library > Preferences > com.apple.iWork.pages.plist
    Quit Pages, locate the file and Drag it to the Desktop (or to the Trash).
    Restart Pages and attempt to open one of the files.
    If all is well, Trash the plist file and empty the Trash.
    If there's no change, AND you've made changes to the Preferences that you wish to keep, drag the file back to its previous location, replacing any new one that has been created.
    Regards,
    Barry

  • Cannot open Pages document in iCloud

    Hi all
    I recently had to factory reset my iPad2 after a corrupted Apple software update. Fortunately almost everything was recovered via iTunes and iCloud backups. However, I am unable to access a very important Pages document (Pages docs were recovered from iCloud after the reset). It shows in pages but is misted out a little and it won't let me open it. When I look into iCloud I can see that the document is there and has content as the file size is 11mb but I am still unable to open it. It is many, many hours of work and I am desperate to retrieve the file if I can.
    Can anyone help?
    Thank you
    Ross

    Thank you for the reply Alfred.
    The document wouldn't open immediately after the iCloud recovery in the previous version of Pages and it still won't open in the most up to date version. I have tried accessing iWork via my PC (sorry all, planning a Mac!) but still cannot get into the app.
    In the previous version of Pages I couldn't even select the document for deletion or sharing. Is there any way I can try to recover the document again from iCloud? I guess that if I do delete the corrupted file from Pages, I cannot then try to recover it from iCloud?
    Thanks again Alfred.

  • Cannot open Pages document in Mavericks

    Someone has sent mew a Pages document. When I try and open it I get an error message saying:
    You need newer versions of OS X and Pages to open this document.
    Install the latest version of OS X, then download the latest version of Pages from the Mac App Store.
    Is there a converter anywhere I can use? I'm not going to upgrade my entire OS just to open one document. To be frank I can't believe Apple are even suggesting it. Unfortunately asking the sender to re-save it as another format isn't an acceptable option.
    I'm on 10.9.5, and Pages 5.2.2.

    I suspect that the priority is on cross-platform compatibility and use of iCloud Drive. I understand this is a critical part of the OS/X-iOS business strategy and I don't begrudge the effort, but I think this has undermined the focus on important features.
    No ability to do endnotes? That should be easier to implement than footnotes. Advanced search for invisible characters (line breaks in particular) was a feature of great value and shouldn't be hard to implement within the current find&replace system. A lot of effort is going into Pages 5 as a common tool for three environments, but little seems to be going into rebuilding its feature set. And retaining the presentation of facing pages imported from 4.3 but not being able to change the settings is just frustrating.

  • Cannot open Pages document on iMac created on iPad

    I createdc a document using Pages 09 on my iPad 3 in December 2012 and saved it to iCloud. Since then I've got an Imac and installed Pages 09 on that computer. Now, when I try to open that document, created on my iPad, on the iMac it won't open, nor will it open on the iPad anymore. I get an error message saying '...couldn't open this document...'. Can anyone tell me where I'm going wrong and how to rectify this please? I've got the latest iOS on the iPad and running fully updated Mountain Lion on the iMac. Thanks very much for any help.

    The document is probably corrupt. I wouldn't trust that the uploading to iCloud always is complete. I would always have a copy on the iPad or the Mac. You never know when connection is slow or going down and if you are uploading at that time you are bound to get problems.

  • Cannot open pages documents "index.xml file is missing"

    Working on an iMac Mountain lion and using pages 3.0.3.  Just today, none of my pages documents will open.  I haven't stored anything in the cloud, I haven't changes anything, just working on the pages documents  simple text.
    The last thing I did with it was to print the file, as I have so often before.  I have a MacBook with the same pages app, but running on Yosemite -- bought a new version of pages.
    The MacBook will open .pages files stored on that hard drive, but files taken from the iMac will not open on the MacBook.
    I'm in a tight.  I have a vast number of documents as I've been using pages for years.

    By default, Pages v5.5.2 on Yosemite saves out a Single File format document, which is a compressed renamed zip folder that the Finder allows us to believe is a document. When you attempt to open that document from within Pages '08, or Pages '09, you get the following dialog:
    The Pages v5 generation documents do not use an internal index.xml file. Pages v5.5.2 also allows one to change that single file format document into a package file format document, which is not a compressed, renamed folder. When you open one of these package format documents in the older Pages applications, you now get a different dialog message. The index.xml file is still missing, but…
    If you are using Pages '08 v3.0.3, or Pages '09 v4.3, there are no newer versions of these applications available. This is an Apple attempt to steer users to a Yosemite update, and then downgrade to the latest Pages applications that now require Yosemite. They could have just said, “we made a document format that is incompatible with older Pages applications.”

  • I cannot open Pages documents on my Intel 2.56 iMac (Tiger) that were created on a newer iMac.  It says "Document" couldn't be opened.

    "         "

    Hi Patti,
    "This is not possible....?"
    No. True in many cases—older versions can't open the files of newer versions, usually because of new features or a change in file format (to accommodate new features).
    But the iWork '09 applications (up to v n.0.x ) will run in Tiger. If iWork on the newer machine was installed from a disk, and the disk was purchased with a Family licence, you can install it on up to five computers owned by members of the same family, and living under the same roof. If it was a single user licence, or if it was purchased and installed via the Mac app store, you'll need a new retail box version.
    Regards,
    Barry

  • I cannot open Pages from the app or from a saved document on the desk top.  I get an error: "The application Pages cannot be opened  -1712"  Any suggestions?

    I cannot open Pages from the app or from a saved document on the desk top.  I get an error: "The application Pages cannot be opened  -1712"  Any suggestions?

    The following previous discussion has a solution that worked for a variety of people with the -1712 error on a variety of applications and may help: The application Safari can't be opened -1712

  • Pages 5.2 opens all kinds of other document formats (even old .doc  Versions), but cannot open Pages 08 etc. of its own kind? I have to use NeoOffice to open my documents of many years of work. Is there an option to organize a corporate com

    Pages 5.2 opens all kinds of other document formats (even old .doc  Versions), but cannot open Pages 08 etc. of its own kind?
    I have to use NeoOffice to open my documents of many years of work.
    Is there an option to organize a corporate complain to Apple to be heard?

    We have been doing nothing but for 10 months.
    Here is the response:

  • While trying to edit a word document in Word online i receive the error message "Cannot open page safari cannot open the page because the address is invalid

    I am using One Drive for business on my ipad.  When I tryo to edit a word document in Word Online I receive the following message ...
    Cannot Open Page Safari cannot open the page because the address is invalid.  How do I correct?

    You could also ask here:
    http://answers.microsoft.com/en-us/onedrive/forum

  • I cannot open my document in pages 5.0.1 that I created in same. Computer tells me that I need to have a later version of pages. What do I do?

    i cannot open my document in pages 5.0.1 that I created in same. Computer tells me that I need to have a later version of pages. What do I do?

    You're running an older version of Pages, perhaps in a folder called "iWork '09" in the Applications folder, or else on your Desktop. Quit it and launch the one at the top level of Applications.

  • Just updated Pages to version 5.1 on App Store but Pages doesn't show that it's updated and cannot open a document

    I just updated the software in Pages to 5.1 on my iMac OS (Mavericks) but the Pages Application is giving me an error saying that I cannot open a document recently updated until I perform a software update!
    When I am in Pages and to go About Pages it still shows Pages 4.3 (1098)

    You have 2 Pages on your Mac.
    Pages 5.1 is in your Applications folder.
    Pages '09 is in your Applications/iWork folder.
    You are alternately opening the wrong one.
    Peter

  • I have Pages 4.3 on my macbook and cannot open cloud documents without going to Pages 5; App store says it is already installed and I can't upgrade.  Suggestions please.

    I have Pages 4.3 on my macbook and cannot open cloud documents without going to Pages 5; App store says it is already installed and I can't upgrade.  Suggestions please.

    Have you looked in th Application folder for Page 5?

  • I cannot open pages;  I am told I can't open pages while updating. I did not know I was updating.  I cannot open a new pages document.  My menu list is ok, but when I click on a document it won't open. Can you help?

    I cannot open pages.  The message says, can't open pages while being updated.  I did not knowingly update anything.
    The program is stuck in this mode. can you help?

    Your copy of Pages may have gotten stuck when downloading. This article explains how to fix a stuck Mavericks download; the same procedure should help with any application:
    How to fix broken Mac OS X Mavericks download issues | Digital Trends 
    http://www.digitaltrends.com/computing/how-to-fix-a-broken-os-x-mavericks-downlo ad/

  • I had Microsoft Office installed in my Macbook Air by one of the technicians in the store, it was working fine the first week but after that it started popping a notice saying it cannot verify my suscription online and now I cannot open any documents?

    I just bought a Macbook Air almost a month now. When I bought it, the technician installed Microsoft Office 365 as they were having a promotion at the time. However after a week of using it, it started popping up a notice saying that it cannot verify Microsoft Office. I still managed to open the word document but as of today, it will not open. I took it to the Mac store last week, and they said that there was nothing wrong with it and they could not figure out any problem.
    I don't know what to do and I am in desperate need of help. I cannot open my documents at all and I have my research paper that I need to finish writing. This is very disappointing and extremely stressful for me. If anyone has any suggestions of how this can be fixed, please let me know. I do not want to lose my hard work =(

    Microsoft Office 365 is a subscription - based service. You have to pay for it... and keep paying for it... and paying for it... as in 365 days a year... or lose your hard work.
    Office Home Premium is a mere $10 a month, but a convenient annual subscription is only $100 a year. This is a substantial discount to Microsoft's Office 365 business products ($150 / employee / year).
    Such a deal! Are you not absolutely thrilled?
    Here are some slightly more reasonable alternatives, all of which are compatible with their Office equivalents:
    LibreOffice (donation-supported)
    NeoOffice ($10 but older version is free if you can find it)
    OpenOffice (completely free)
    Numbers ($19.99)
    Pages ($19.99)

Maybe you are looking for

  • HT4928 my purchased apps do not show up on my mac book but they do if i log in on my iPad,they are not hidden either, why is this?

    I have purchased loads of apps on my Ipad including pages and numbers, I want to use then on my new mac book pro so i logged in to my app store account and none of the apps I can access on my ipad show up in my "purchased" area. they are not hidden u

  • Which is better lease line or VPN??

    Hi..I need to connect 10 sites with no web portal,public users...which is better between lease line or VPN ..is there a need of firewall?...Does VPN also covers the L4-L7 securities ??..should I go for lease line or VPN ?? When I go for VPN, still th

  • Printing wirelessly from laptop but can't print from iPhone or iPad to officejet pro 8600

    I can print wirelessly from laptop but printing from i-Phone has stopped working.  It locates the printer and says it's "sending to printer" but nothing happens on the printer.  I have shut down i-phone and rebooted computer but it's still not workin

  • JTAble -delete Row

    Hallo, how casn i force my table to repaint? in the following code i ty to delete a row in a JTable and it works but the result is not visible( i know that it works because of the ArrayIndexOutOfBoudsException occuring when i select a higher index th

  • Auto import question

    If I understand it right , when shooting tethered or wireless, I download to a specific folder which I then make the "watched folder " in LR then use Auto import to import to Lightroom, but auto import insists on moving the files to another folder? I