Cannot open PDF files - generated response says I have to accept Licence Agreement. How?

Cannot open PDF files. Message generated says "Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User Licence Agreement, then Quit and relaunch the browser." Surely I must have accepted the Licence Agreement at the time of installation and am unable to "launch" Adobe reader. Anyone else had this issue please?

For Chrome I went went into the plugins: chrome://plugins/
The "Chrome PDF Viewer" was disabled. I reenabled it and it allowed me to view the PDFs again.

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I cannot open PDF files even though I have installed Adobe Reader

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I cannot open PDF files online
You seem to have missed some of our questions
What is your operating system? (e.g. Windows Vista, Mac OS Lion)
What happens when you try to open PDF files?
Do you get any error message?
and I will add one more
What web browser are you using?

Cannot open PDF files in my Hotmail account since this week. Hotmail says it is due to Firefox.

Cannot open PDF files in Hotmail while using Firefox. Using Google Chrome there is no problem. I already have Adobe Reader installed on my PC.

Hi Zwann,
Have you looked at the [[Opening PDF files within Firefox]] Knowledge Base article? There is a lot of useful information in there. They actually list 2 different PDF plugins. I'd give both a try if you are having issues.
Hopefully this helps!

Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

Hello,
I searched this site and google for this error terminology and come up dry. I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC. In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
I have tried uninstalling and re-installing, as well as tried using Adobe Reader 7 & 9 in conjunction with Acrobat to try to get around this issue, but have not been successful.
Any ideas?
Thanks,
Jesse

I don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
So, to help others try to answer your question, what are the products and versions involved? What OS? What are you doing when the message comes up.

Cannot open pdf files

I cannot open pdf files from the internet. I just get a small white cross in a black background in the top left hand corner of the screen. This is not just from one website but happens with all. Advice please. I am using Windows 7 Home Premium and Internet Explorer as the browser and have the latest Adobe.

Richvan2, welcome to the forum.
The first thing you should do is run your antivirus program. It could be a virus.
Then, you should download the latest version of Adobe Reader. It may be a glitch in the current version on your computer.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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Cannot open pdf file with Firefox 11.0

Firefox automatically upgrades the version I am using. Since it was recently upgraded I cannot open pdf files. Am faced with a blank page. I went through some of the suggestions on these pages and when I opened the Tools window, there is a warning:
Firefox PDF Plugin for Mac OS X is incompatible with Firefox 11!
Is there a way around it? Or is it time to say goodbye to Firefox and move to Safari?

When Firefox updates, it turns
off add-ons that are not
compatible with the new
version. In addition, add-ons
that may have been
automatically installed by other
programs without your
knowledge (third party add-
ons) have been disabled. For
more info about re-enabling
add-ons, see the link below.
http://support.mozilla.org/en-US/kb/Add-ons%20are%20disabled%20after%20updating%20Firefox#os=android&browser=m10

? cannot open pdf files. get 'because it is not supported on this system'?

Cannot open pdf files. get a pop up that says 'You cannont open the application "" because it is not supported on this system.

Hi Sharon,
Highlight a PDF in the Finder, do a Get Info on it, (CMD+i), what does it say for Open with? Or choose Open with... Preview.
Another test is to open Preview in Applications, then drag a PDF to Preview's icon in the Dock. What happens?

I cannot open pdf files on my ipad

I cannot open pdf files on my ipad

Can you please describe what you are trying to do and how you are trying to do it? More information on opening PDF documents in the Adobe Reader is available in my response to this forum thread:
http://forums.adobe.com/message/4432620#4432620#4432620
Thanks for contacting us!

I cannot open pdf files from one supplier when using Adobe Reader but I can using another Viewer

I cannot open pdf files from one supplier when using Adobe Reader but I can open it if using Google PDF viewer or another viewer. The Adobe reader gives the error "There was an error opening this document. The file is damaged and could not be repaired" when I try to open the file. The version of Adobe Reader is 10.1.7, however I have tried other versions and they all fail the same way. I have tested on a number of different PC's in different networks and all fail using Adobe Reader but work using alternate viewer. Also the PC's will open a PDF from any other source.

Newer Reader versions are more strict than older versions (and other PDF viewers). If certain minimum requirements are not met, Reader will tell you that the PDF is damaged. This can happen when a document was created with software that does not adhere to PDF standards, or when the file was damaged during a download or email transmission.
You should contact the creator of these PDFs.

I cannot open pdf files in safari. It tells me first character is invalid. I have deleted plug-ins and reinstalled program. HELP

cannot open PDF files in safari. It tells me first character is invalid - I have deleted plug-ins and reinstalled the program.

HI..
If you are using Adobe Reader ...
Try uninstalling the current copy of Adobe Reader first.
Best to use a utility to do this to make sure all the associated files are removed as well > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
Then reinstall > http://get.adobe.com/reader/
Quit then relaunch Safari to test.

Cant open pdf file ..it says....the adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web brouser and try again

cant open pdf file ..it says....The adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web browser and try again

-> [[Troubleshooting extensions and themes]]
-> Clear Cookies & Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
-> [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
'''Plugins Updates'''
Your Flash plugin is quite older. You need to update it.
* Adobe Flash Player 11.0.1.152 (3.59 MB)
* http://get.adobe.com/flashplayer/
Your Java plugin is quite older. You need to update it.
* Java Version 6 Update 29
* http://java.com/en/download/index.jsp
* [[Using the Java plugin with Firefox]]
-> Update All your Firefox Plugins
* https://www-dev.allizom.org/en-US/plugincheck/
* http://www.mozilla.com/en-US/plugincheck/
'''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
Check and tell if its working.

Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working

Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working. A problem has caused the program to stop working

Which Operating system you are using?
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)] and then try to open the file.

After activating "Click-to-play" plug-ins, I cannot open pdf files.

In the latest release of Firefox, information about how to prevent plug-ins from loading automatically was in the release notes. I activated this in about:config. (Click-to-play).
After that, I cannot open pdf files! When I click on a link all I get is an empty window. Reloading page don't help.
What I can do, is to click on the button next to the awesome bar and set that plug-ins will always load automatically for this page. Then the pdf file loads.
Another work around is to copy the link and paste it in IE.
Is this a bug with "click-to-play"?

Thanks cor-el. I have read the various bug reports and it is indeed the same. Has been known for a while...
Anyway, I find no mention of the work-around: "Click on the button next to the awesome bar and set that plug-ins will always load automatically for this page."
I don't know if there is a place to give that feedback.

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I have a similar problem - not mac related and sometimes I find if I download the pdf file I can open it then.

I cannot open pdf files that are emailed to me. Can anyone help?

I cannot open pdf files that are emailed to me. Can anyone help? I have adobe reader XI.

What operating system? Email client? What exactly means "cannot"?

Cannot open PDF files - generated response says I have to accept Licence Agreement. How?

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