Cannot open pdf files in new Mac Book Pro.

Hi,
I downloaded the new Adobe Acrobat from a United Health Care site to view and print some health care info.  I can't seem to open the pdf or print.  I could do easily from my work pc.
Suggestions ?
Thanks

Is the file password-protected in some way?
Have you tried opening the file in Preview (right-click on the file, click Open With ... Preview).
If neither Preview nor Adobe Reader works, try obtaining the file again. You don't need Acrobat, by the way, Reader (free) should be sufficient.
Matt

Similar Messages

  • I am attempting to open MPEG4 files on my Mac Book Pro and it is saying that the file cannot be opened because a codec is missing.  I downloaded both QuickTime Player 7.6.6 and also QuickTime Player MPEG2 and neither one of them are helping with my prob

    I am attempting to open MPEG4 files on my Mac Book Pro and it is saying that the file cannot be opened because a codec is missing.  I downloaded both QuickTime Player 7.6.6 and also QuickTime Player MPEG2 and neither one of them are helping with my problem.

    riiimommy wrote:
    I am not familiar with VLC, where can I download it? 
    VLC

  • I cannot open pdf files on my mac

    can anyone help me find out how I can open pdf files on my mac? I used to be able to open them and all of a sudden, whenever I link on a pdf file, it directs me to a blank screen. Thanks!

    You can download Adobe Reader from adobe.com.  The Mac OSX uses its "reader" to open PDF files without the Adobe Reader.  If you downloader adobe reader, it should open all PDF files.  Hope this helps.

  • I cannot open my mail on my mac book pro after downloading OS X Mountain Lion Help

    I cannot open my mail after downloading OS X Mountain Lion update please help

    I cannot open my mail after downloading OS X Mountain Lion update please help

  • I have transferred Word files from my PC to my new Mac Book Pro and some of the files cannot be clicked on and opened or even deleted because you can't select them. There are a variety of document files and pdfs etc. Any ideas ?

    I have transferred word files form my PC to my new Mac Book Pro. Some of the word files are feint and will not open as you cant select them. Also you cant delete them either because the cursor wont highlight or select them. Any ideas anyone?

    Have you tried looking at the file in list view in the Finder and seeing if they actually occupy any space? i.e. "Size"? There shouldn't be any problem with Office documents, Adobe pdfs, etc. If they migrated properly - did you use Migration Assistant or some similar utility?
    Regards,
    Clinton

  • Hello. My safari (and i keep it updated) cannot open PDF files. Should i install Adobe Reader and which version????? I have Mac Book Pro running OS 10.9

    My safari (and i keep it updated) cannot open PDF files.Should i install Adobe Reader and which version????/ I have Mac Book Pro running OS 10.9
    Please help me!!!!

    Back up all data.
    If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • HT1338 I cannot open any pdf files on my mac book air.  I used to be able to.  I downloaded osx mountain lion and it still doesn't work.  any suggestions?

    I cannot open any pdf files on my mac book air.  I used to be able to open them.  It was suggested that I get OS Mountain Lion and I did.  still can't.  Any ideas? 

    You can download Adobe Reader from adobe.com.  The Mac OSX uses its "reader" to open PDF files without the Adobe Reader.  If you downloader adobe reader, it should open all PDF files.  Hope this helps.

  • PDF files will not open or download on my mac book pro

    pdf files will not open or download on my mac book pro, cannot read bank statements etc. Any solutions would be grear

    Did you try using a different browser?

  • Mac OS X cannot open pdf files from online sites.

    Mac OS X cannot open pdf files from online sites.

    The problem is definitely between my safari and Adobe.
    I can open documents in emails. But not something like this.
    Your Folk Project newsletter for the coming month is available for download at:
    http://folkproject.org/enl/eNewsletterDownload.shtml
    Kathryn Weidener
    Storyteller
    908 369-7571
    [email protected]

  • I cannot open pdf files with Firefox using a Mac 10.5.8 OSX

    The new version of Firefox does not support opening pdf files using a Mac 1.5.8 OSX with an Intel processor. Anything I can do?

    ios 6 requires itunes 10.6.3 or higher which requires Mac OS 10.6.8 or higher

  • I just bought a new Mac Book Pro and did a migration of the content of the old laptop (also a Mac Book Pro) to the new one. Now I cannot start Photoshop CS6. When I am starting it I have a window "Adobe photoshop CS6 extended" opening requesting a connexi

    I just bought a new Mac Book Pro and did a migration of the content of the old laptop (also a Mac Book Pro) to the new one. Now I cannot start Photoshop CS6. When I am starting it I have a window "Adobe photoshop CS6 extended" opening requesting a connexion. When I am entering my password for the connexion the software crashes. How can I fix the problem?

    Migrating, transferring or copying is DEMANDING trouble, not just asking for it.
    Always install from scratch, from the original media,

  • New problem for me    cannot open pdf  file on my computer

    cannot open pdf files   tried to download new adobe reader w/o successs

    What is your operating system?  Reader version?
    What exactly means "cannot"?

  • Cannot play mpeg 2 files on my new mac book pro running osx lion??

    I can not play mpeg2 files in Ouick time on my new mac book pro running osx lion ??
    - i get the message: Maybe Ouick time is not correct installed??

    Try using vlc media player:
    http://www.macupdate.com/app/mac/5758/vlc-media-player

  • Cannot open pdf files with Firefox's built-in pdf viewer

    This just started (I think) with Firefox 37.01. This is on Win7-X64. I cannot open pdf files with the Firefox built-in pdf viewer. If I click on the file or try to open it from within Firefox, it brings up a "opening filename.pdf" message. If I select the "Open with" radio button as 'Firefox (default),' it just keeps looping on this process; it never opens. In Tools => Options => Applications, Portable Document Format (PDF) is indicated as 'Preview in Firefox.' I've never had any other PDF viewer installed on this computer. I've tried disabling all plug-ins and extensions, but it still doesn't work. I searched for solutions but haven't found any for this specific issue.
    Thanks for the help.

    Hello,
    Have you tried, to start Firefox in safemode you can do so by following these steps
    '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
    * Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
    '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac: Hold the '''option''' key while starting Firefox.
    * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    When the Firefox Safe Mode window appears, select "Start in Safe Mode".
    ;[[Image:SafeMode-Fx35]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    When you figure out what's causing your issues, please let us know. It might help others with the same problem.

  • Cannot open pdf file with Firefox 11.0

    Firefox automatically upgrades the version I am using. Since it was recently upgraded I cannot open pdf files. Am faced with a blank page. I went through some of the suggestions on these pages and when I opened the Tools window, there is a warning:
    Firefox PDF Plugin for Mac OS X is incompatible with Firefox 11!
    Is there a way around it? Or is it time to say goodbye to Firefox and move to Safari?

    When Firefox updates, it turns
    off add-ons that are not
    compatible with the new
    version. In addition, add-ons
    that may have been
    automatically installed by other
    programs without your
    knowledge (third party add-
    ons) have been disabled. For
    more info about re-enabling
    add-ons, see the link below.
    http://support.mozilla.org/en-US/kb/Add-ons%20are%20disabled%20after%20updating%20Firefox#os=android&browser=m10

Maybe you are looking for

  • SQL SERVER - Error while executing SSIS package on specific environment : Connection manager - The specified module could not be found

    I have deployed my SSIS packages on SQL 2008 server. I have a .bat file which will invoke these packages and also the bat file is placed in the server where the SSIS packages are deployed. Scenario 1: I double clicked on the bat file to invoke the SS

  • ITunes will not install or open after 3/30/10 update

    Today i attempted to insatll the update, but halfway throught i got this message "The installer has insufficient privileges to access this directory. The program cannot continue. Log on as administrator or contact your system administrator" iTunes wi

  • Holdback / Retainage to be calculated before tax

    I am looking for 90/10 holdback which i configured in payment terms. When I create an invoice using "MIRO" (reference to PO) , I can see the holdback working fine (10% being blocked) BUT SAP calculates tax before discounting holdback. The client want

  • F-29 validation

    Dear All I have a requirment to Validate the Customer down payment request using T-code F-29, I am uses the assighnment field to enter customer's document number, I want user cannot eneter same number on assighnment field for other down payment reque

  • A few features request please... Thank you!

    First of all I think you are doing great job with Lightroom and I enjoy using it. But... No.1 feature I would like to have in Lightoom would be true RGB curves. C1, Aperture have them already. Another feature that makes me use C1 on frequent but redu